Jobs

The Learning and Development Coordinator will have responsibility for the coordination and administration of a range of learning and development activities and events for the Agbero2100 London programme.

The Learning and Development Coordinator will develop robust learning and development systems and processes. The role holder will be the first point of contact for learning and development queries and be responsible for all related administration, ensuring a ‘get it right first-time' ethos is adopted. Responsibilities will also include supporting the learning and development partners in capturing Agbero2100 London Programmes learning pan-London through a series of programmes covering communities practice learning opportunities, community leadership and enterprise development.

The Learning and Development Coordinator will report to the Learning Practice Director and the Agbero2100 Programme Manager in designing, delivering, and evaluating learning programmes and initiatives for the Agbero2100 Programme. The Learning and Development Coordinator will work with internal and external stakeholders to identify learning needs, develop learning solutions, coordinate learning activities and measure learning outcomes.

As a Ubele Programme Assistant, you will be a member of the Community Wealth Building hub supporting our Programme Manager with the Agbero2100 London programme by overseeing administrative tasks, communicating with our partners ensuring resource availability for the project team from project inception to completion.

Main duties & Responsibilities

• To act as the first point of contact for the Agbero2100 London programme, responding to and redirecting enquiries as appropriate.
• To co-ordinate the work and meetings of programme stakeholders and partners, including minute taking. 
• To ensure effective and ongoing communications with key stakeholders, maintaining their interest throughout the programme.
• To gather partner agreements, consultancy agreements, contracts and purchase orders, working closely with our finance hub to issue invoices and chase outstanding payments.
• Coordinate the programme information with stakeholders. 
• To manage programme information ensuring all data is stored and shared securely. 
• To organise events and seminars, and to draw together the contributions and outcomes from these events.  Providing support where appropriate.
• To contribute to the coordination of events with the support of Comms including maintaining positive relationships with Comms.
• To support the programme manager in efficiently collecting, relevant data to inform decision-making and enhance project outcomes.
• The Programme Assistant will utilize appropriate tools and techniques to collate data from various project stakeholders, teams, and relevant sources.  Establish a structured approach to capture both qualitative and quantitative data to assess project progress and performance under the instruction of the Programme Manager or Hub Lead.
• Support the Programme Manager in preparing regular and ad-hoc reports. 
• Support the Programme Manager to maintain accurate and comprehensive documentation of data collection methods, analysis techniques, and results for project audit and future reference. 
• Adhere to relevant industry standards, legal requirements, and organizational policies related to data privacy, confidentiality, and security.Handle sensitive project data with the utmost integrity and take necessary precautions to prevent unauthorized access or disclosure.
• To support or manage volunteers and interns. 
• To carry out additional work for the programme as and when required by hub lead. 
• To recognize and challenge all forms of discrimination and prejudice in the workplace. 
• To treat everyone with respect, dignity, and fairness and to acknowledge and celebrate diversity. 
• To maintain an awareness of your own and others’ health and safety and comply with Ubele’s Health and Safety policy and procedures. 
• To maintain confidentiality of information; it will be necessary to comply with all requirements related to the Data Protection Act/ General Data Protection Regulations (GDPR).

Do you have the commitment and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, please read on...

About the role:

We are seeking additional staff to join our experienced and committed teams within our Complex Needs Service in Westminster.  You will be in a specialist role designed to work with people with complex support needs, relating to mental health, multiple physical health needs, poly-substance use and offending.

As a Project / Support Worker Complex Needs, your role will be to provide support to clients to enable them to understand their support needs and to manage these effectively.  You will hold a caseload of clients and be responsible for helping them to identify short term objectives, meet their goals and complete risk assessments. You will also support clients to develop their living skills, develop and manage relationships, build social networks and to access various services.

About you:

• Previous experience of working in the health and social care, supporting vulnerable people, rough sleepers or people with complex mental health, physical health or substance use support needs. 
• An understanding of working with people using person-centred approaches. 
• The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health and social care sector. 
• A flexible and creative approach to working with a sometimes hard to engage client group.

Flexibility is required, as you will be working a rota inclusive of early shifts, late shifts and bank holidays.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Monday 10th June 2024 at Midnight

Interview Date: Tuesday 18th June 2024

This post will require an Enhanced DBS check to be processed for the successful applicant.

Black-and-Racialised groups face many challenges that inhibit their ability to thrive and deliver quality services that meet the needs of their users. These challenges include lack of core sustainable funding and limiting the capacity and financial/governance skills. We are seeking an experienced Deputy Finance Director who will play a pivotal role in establishing a Finance Centre of Excellence - providing infrastructural and financial management support to Black and Minoritised community-led organisations in 8 London boroughs. The Centre of Excellence will focus on increasing groups’ financial literacy, confidence, skills, resilience and will include:

• Bespoke financial management capacity-building support, including compliance with statutory/funder requirements; and support with operational/strategic management and planning resources.

• Support will also include financial health checks, finance strategy development, risk.

• Identification and management, budgeting, statutory/funder compliance training, employer responsibilities training, governance training, budget for funding bids, and annual report.

• Devote significant time to outward-facing activities dedicated to supporting frontline Black and racialised grassroots community groups.

• Development of online learning tools and platforms to cascade the learning and providing 1-to-1 coaching sessions for Senior managers and Trustees.

The Deputy Finance Director will report to and work closely with the Chief Financial officer and will also contribute to Ubele’s overall financial strategy and supporting financial operations within our central hub.

Salary: £35,100 - £38,700 (35 hours FTE) depending on experience

Hours: Full Time (35 hrs per week)

Place of work: Flexible/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days and occasional team away days, with prior agreement

Join Our Team!

We are at an exciting time as we roll out our digital and content strategies and work to improve the online journeys of all groups we connect with. We are also in the process of a major brand repositioning. Your role will be key to all of these - delivering email and paid marketing that feels personal to each supporter and lands when and where they want to see it. As part of our Digital Team and our wider Marketing and Communications Team, you will deliver innovative campaigns and projects that make a real difference.

This role is perfect for a hands-on digital marketer who has the technical skills and experience to lead on two key areas of our digital marketing; email marketing and paid digital advertising and measure their effectiveness.

This role will be crucial for ensuring our current community receives relevant, engaging communications via email and cutting through the noise with paid digital advertising to reach new audiences.

If you're creative, a strategic thinker, and have a passion for creating digital marketing that has an impact, we want to hear from you!

About us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!

About you

The role is suited to someone with experience of:

• Email marketing, from writing and best practice to building emails and automated email journeys (ideally in dotdigital, but other email platforms work too)
• Setting up paid advertising campaigns, both independently and in collaboration with agencies.
• The overall digital marketing mix, including social media and web.
•  Working with accessibility and inclusivity in mind.
• Being proactive, organised and creative, responsible for delivering on projects.
• Bringing new ideas and furthering the charity's priorities.

A full description of the role and responsibilities can be found in the job pack.

Benefits of working for Crohn’s & Colitis UK

If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email in the recruitment pack.

More details on this role and our Recruitment Pack containing the job description and person specification can be found at:

Closing Date: Wednesday 29th May 9.00am

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

• £20,669 per year (based on a full-time salary of £30,396)
• 25.5 hours per week
• Fixed-term contract for 1 year with possibility of extension (subject to funding)
• Based in Brixton
• Some hybrid working permitted, in line with policy. There is an expectation that you will work from the Brixton office at least 1 day per week.

Often the first point of contact for our clients in Lambeth and Southwark, the Information and Advice Service aims to provide support for residents who may be experiencing social-isolation, low mood, anxiety or depression. The service handles over 1500 enquiries a year from people seeking support for a range of issues including welfare benefits, housing and homelessness, advocacy, family support, disability and legal advice in addition to accessing our mental health and befriending services.

As one of two Advice Service Coordinators, you’ll support volunteers to ensure that the service is running efficiently. You will be in regular contact with clients both interested in and accessing the service to make sure they have adequate support. This may include referrals and signposting to additional or alternative mental health and social support services.

You’ll also maintain the online Community Information Network (COIN) directory, which includes vocational and social opportunities for adults with long term health conditions who are looking for paid work, to move closer to their vocational goals or consider social and leisure opportunities.

Applicants should have experience of providing specialist advice in benefits and housing, managing a diverse caseload and providing advocacy, and possess effective communication skills. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 27th May (11:59pm)

Likely interview date:  Thursday 6th June in Brixton

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Young Peoples Progression Coach

Permanent

Full time

Chester

Our client

Morgan Hunt are supporting a national homeless prevention charity who are looking to recruit a part time Young Peoples Progression Coach on a part time basis. This role will be based in Chester, working on a flexible rota that includes evenings, weekends, sleep ins and bank holidays.

The service in Chester provides support services to Semi - Independent care leavers aged 16-8. The Service support the young people to develop independent living skills such as cooking, cleaning, and personal hygiene. Managing budgets and understanding the wider benefits of work is also critical, and the young people access programmes for education, training, and employment.

The role - Young Peoples Progression Coach

• Undertake both lone working and working within a team responsible for delivering an assessment, support and move on service to care leavers (aged 16-18) in supported accommodation.
• Support young people so that they can develop the skills and resilience to be confident and self-determining in their lives.
• Manage a caseload of young people, addressing their physical, emotional, social and behavioural needs.
• Running individual and group support sessions and other key activities within the supported accommodation to help them progress towards independence.
• Maintaining regular contact with the young people and recording interactions.
• Liaising with external organisations around the needs of young people i.e. social workers.
• Health and safety of the flats, ensuring any repairs are raised and completed.
• Completing risk assessments and support plans for young people.

The candidate

• Excellent communication skills and commitment to the company values and ethos of the organisation.
• Experience in working with care leavers, young people or other vulnerable groups.
• Experience of Safeguarding in children and adults and operating safeguarding requirements and procedures.
• Experience of using Risk Assessments and Support Planning tools.
• Experience of managing a case load, recording and record keeping
• Experience and confidence of lone working.

Due to the nature of this role, an Enhanced DBS is required for the role.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

About MenWalkTalk

MenWalkTalk is a registered charity in England which aims to support an improvement of mental health in men of all ages by engaging in a walking group which is proven to be beneficial to their mental and physical wellbeing. The Stigma around Men’s mental health needs to be broken. MenWalkTalk also aims to reduce social isolation for men and provide signposting to specialist support for those who may be experiencing mental health problems. We want to provide volunteer-led walking groups in every county across England and then the UK. Our volunteers have mental health first aid training as a minimum and their aims are to discuss mental health within their walking groups, in a caring, supportive, and non-judgemental manner. We currently have 22 walk-leaders and 5 campaigners, all of which are volunteers.

Job Description – about the role

We are seeking to hire a self-motivated and enthusiastic Fundraising Officer to work with the charity team and to support the activities of the organisation.

The ideal candidate will possess a wide range of skills and be interested in playing a key role within a small and committed team, supporting the Trustees and Fundraising & Marketing Committee with the organisation’s activities.

As a Fundraising Officer your primary responsibility will be to develop, engage and grow corporate, trust, and individual supporters to help MenWalkTalk achieve its goals. Working closely with the CEO and Trustees. You'll contribute to the team by conducting research, managing appeals and fundraising efforts, handling administrative tasks, and providing event support across our team.

·Support the MenWalkTalk charity in achieving its annual income target by engaging corporate, trust, and individual donors. 

·Conduct research and develop a pipeline of potential supporters across various donor types to expand the charity's network. 

·Assist in implementing and maintaining an effective CRM system to ensure accurate and up-to-date partnership records, enabling efficient donor management and communication. 

Key responsibilities:

Fundraising

·Support the charity in achieving an annual income target from a mixture of corporate, trust, and individual donors. 

·Conduct research and create a pipeline of potential supporters across different donor categories. 

·Aid in the establishment and integration of a CRM system within the charity. 

·Ensure partnership records are kept up to date and accurate on our income CRM system (TBC). 

·Conduct research and generate a pipeline of potential supporters across various donor types. 

·Manage partnership records on our income CRM system (TBC), ensuring accuracy and currency of information. 

·Assist in specific fundraising activities and events for our broader initiatives, with a specific focus on increasing unrestricted funding through trusts, foundations, and corporate donors. 

·Contribute to the creation and distribution of donor communications, including appeals, newsletters, and fundraising pages. 

·Help coordinate email marketing campaigns and provide comprehensive administrative support to the team when required. 

General Responsibilities

·To understand, adhere to and actively implement all the policies and procedures of MenWalkTalk and its services at all times.

·To operate and comply with the provisions of the Data Protection Act 1998 and relevant MenWalkTalk policies during the course of undertaking the role.

·To undertake training as required.

·Assist with other work, events and projects as needed.

·To undertake additional tasks reasonably requested by the CEO and the charity team. 

·Take all opportunities to promote the work of the charity in order to continually build our network of supporters.

Guidance and support to the Chief Executive

·Liaise with the CEO regularly. 

·Liaise with the CEO and other staff to coordinate any external/charity appointments, attendance at such events and the detailed planning of special events.

·Keep the Fundraising & Marketing Committee and Trustees appraised with Funding outcomes. 

·Attend occasional events and exhibitions as requested by the CEO to represent the charity. 

Expected outcomes:

For this role, the main successful outcomes include:

·Exceeded income target: Achieve or surpass MenWalkTalk's annual income target from diverse donors, demonstrating the officer's effective engagement and contribution to increased financial support.

·Enhance donor management: Establish a CRM system, ensuring accurate partnership records and improved donor engagement, resulting in stronger relationships, higher retention rates, and streamlined fundraising processes.

·Diversified funding: Contribute to successful fundraising activities, expanding unrestricted funding through trusts, foundations, and corporate donors, reducing reliance on a single funding stream and promoting long-term sustainability.

Person Specification – about you

Qualifications:

• GCSE or equivalent Maths & English
• A-Level or equivalent in any subject

Skills:

·Excellent communication skills

·Strong organisation and project management skills, and the ability to deliver and respond to challenges. 

·Ability to respond to MenWalkTalk’s growth and challenges in a creative and effective way. 

·Creative and curious with a willingness and ability to develop new ideas. 

·Well-developed interpersonal skills and the ability to interact with empathy to beneficiaries and volunteers of MenWalkTalk. 

·A track record of building positive relationships. 

·Excellent IT skills, including solid knowledge of Microsoft Suite, and experience with social media. 

Experience:

• Experience in Project Management
• Experience of Stakeholder Management
• Experience of working with and/or supporting volunteers
• Experience of working in a fundraising capacity
• A background and/or understanding of the role and importance of volunteers in the charity sector. 
• Knowledge of mental health sector

This job description provides an overview of the primary duties and responsibilities associated with this position. It is important to note that there may be additional duties assigned to you, depending on your capabilities or following appropriate training. It is not expected that you fulfil all of these responsibilities immediately, as we are committed to supporting your skill development as you advance in your role.

More About MenWalkTalk

Mission

To provide support to any adult male, whether they may have experienced, or are experiencing, a mental health issue or not. To listen to them, support them, walk with them and signpost them to specialist support where appropriate.We want to raise the awareness of mental health issues that men currently face, promoting a better understanding of this area. 

Vision

“For men to feel able to speak out, feel heard, understood and supported. To promote a positive change in people’s lives through mutual support and advice”

Values

Welcoming; We understand it can be difficult, we are here for you. Approachable; We are available without judgement. Partnership; We understand there is strength in numbers and will support you to further support. Positive; We will try to find the positive in every situation.

 The Willats Trust gives grants to Christian workers to share the Good News of Jesus in some of the poorest and most marginalised communities in the UK and Ireland.

As a young man in the nineteenth century, William Willats, observed that the poorest people in the city of Bath, where he lived, didn’t go to church simply because they didn’t have suitable clothes to wear to a religious place of worship. As a Christian he felt the injustice of this and set about taking the ‘church’ to the people. He set up a ‘Spiritual Guide’ programme where workers would visit the poorest in society to read them the Bible, pray with them and help them understand God’s word.

During this time, Mr Willats acquired a considerable number of properties across the Bath area.

The Trust currently owns and manages a property portfolio of in excess of £35m and awards approximately £500,000 a year in grants to support ‘Guides’ who bring the Good News of the Gospel to communities with little or no experience of or interaction with the Christian faith. 

We have an ambition to more than double that amount, transform our grant-making to be best-in-class and forge dynamic partnerships that extend the reach of the hope of the Gospel across UK and Ireland.

This role calls for a dynamic Chief Executive, with a Kingdom heart and commitment to evangelism, who brings a breadth of senior leadership experience, commercial skills, and prayerful wisdom in navigating the opportunities and challenges of the season ahead.

We are seeking a Chief Executive who:

• is passionately motivated to use their gifts to facilitate the resourcing of Christian workers to take the Gospel of Jesus Christ to the least reached and hardest to reach communities across the UK and Ireland.
• has experience in senior leadership in an organisation of a similar scope including setting vision, developing and delivering strategy and overseeing finances.
• is an inspirational team leader and an excellent communicator
• has commercial acumen with experience of assessing and making investment decisions involving property and other types of asset.
• has a servant heart, a highly collaborative nature and a passion to develop others
• has the focus and determination to deliver excellence, efficiency and growth.

The role is part-time (4 days a week) and permanent.

It is envisaged that a regular presence, likely to be 2 days a week, at The Willats Trust office in Bath will be necessary with occasional trips to other parts of the UK also required. 

The deadline for applications is 5pm BST on Thursday 13th June 2024.

 Our mission involves seeking to reach people from diverse backgrounds and life experiences. We want our leadership and other staff to reflect this diversity and so applications from people of all backgrounds and life experiences are welcome.

Please note that this role has an Occupational Requirement to be a committed Christian as permitted under Schedule 9, Part 1, of the Equality Act 2010.

An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to take the role of Care Coordinator and join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work with a specific focus on improving the uptake of Health promotion & screening. The Care Coordinator role will support identified patients from all 7 practices across the PCN to navigate the NHS health care system and ensure that their care is coordinated.

Our PCN (PCN3) consists of 7 GP practices serving a diverse population of over 70,000 patients in and around Barnet. We enjoy excellent collaborative working relationships. Our practices are all high-achieving and innovative training practices, and our ethos is to develop our PCN with a focus on high quality, holistic patient care.  We are a strong PCN leadership team consisting of a Clinical Director & Head of Business Development & Transformation who are both aspirational and transformational. We require Care Coordinators who will complement the existing team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team working.

We have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Administrative Ops Team, Pharmacists, Nursing Associate, First Contact Physiotherapists, Pharmacy Technicians, Care co-ordinators, Speciality Care Coordinator, Health and Wellbeing Coaches and Social Prescribers working alongside our GPs, nurses, and extended practice teams

Preference for full time , but flexible working will be considered.

*option if interested to also work Saturday and evening as part of the Enhanced Access Service

Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas

In addition to your salary of £30,000 + £4,680 per annum Car Cash allowance, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility.
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

In addition to your salary of £30,000 + £4,680 per annum Car Cash allowance, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits, all of which can be found here

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility.
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

Your role

As Shop Manager of Scope's Ilkley shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - Full time, 35 hours per week

Scope's Ilkley shop - 48 The Grove, Ilkley, LS29 9EE

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today! 

Please note that successful candidates will be subject to an enhanced DBS check.

About Kidney Care UK

3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down. 

For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.

Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families. 

We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.

Will you join us and help ensure that no one faces kidney disease alone?

About the role

You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.

To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.

Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services

Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team

Key Responsibilities

• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. 

Please view the job description for full details and how to apply.

Closing date: Wednesday 13th March 2024.