Project Management Jobs

Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re working in partnership with Wiltshire Council and need an energetic, and imaginative person to coordinate things for us.

You will lead the Wiltshire Community Micro-enterprise Project which will support local entrepreneurial people and community organisations to offer new and creative care and support options for people who need help at home or in their communities. In this way we will help people to get the support they need to live the life they want.

To do this job you must:

• Understand the world of care - but maybe feel it could do with a bit of a shake up!
• Be a real people person - able to work well with all sorts of folks with confidence.
• Instinctively make connections - and join up dots that are sometimes less than obvious.
• Be able to spot what people are good at and nurture it.

Have a look at our website and the job description and person specification for more information about us and the job. You will be employed by Community Catalysts and based in the Wiltshire area.

Follow the link to download an application pack which includes the job description and person specification.

Closing date for applications is 5.00pm on 1st October 2024 and interviews will take place on 8th October 2024 in Trowbridge.

We welcome applications from people from all sections of the community.

Background to the role

AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.

We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:

- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.

- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.

- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge

- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.

- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.

- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.

This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.

We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.

Job description

Job Purpose

The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:

· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.

· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.

· Lead a programme of structural and cultural change in the Hospital and Home service:

- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.

- Introduce processes and embed good practice in case recording, reporting and data collection.

- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.

- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.

· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.

· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.

· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey. 

As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:

· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.

· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment

· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach

Summary of Duties - Key Accountabilities & Deliverables

Coordination and Management of service

· Line manage service coordinators, and oversee the good management of all service staff.

· Ensure the service is delivered in line with contractual requirements

· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible

· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service

· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services

· Complete and maintain relevant risk assessments.

· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).

· Support team members to supervise volunteers effectively

· Support implementation of any organisation-wide operational changes

· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services

Quality and Insight

· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities

· Produce quarterly insight to the Board of Trustees at committee level.

· Monitor compliance in record keeping around key areas

· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities

 General

· Lead the development and delivery of current and future commissioned health services in AUKEL.

· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people

· Work with local partners to share best practice and develop opportunities to work together

· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.

· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.

· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team

Leadership and management

· Engage, motivate and inspire the team

· Evaluate and manage overall team and individual performance and wellbeing

· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful

· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies

· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL

· Take a person-centred approach to line management responsibilities

· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL

Other

· Perform other duties in connection with the general work of AUKEL when required

· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS

· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding

· Participate in learning and development opportunities and take responsibility for identifying your own learning needs

Person Specification

Essential Desirable

Experience

Essential

· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector

· Of strategic service leadership and development

· Of leading change

· Of working with data to monitor outputs, outcomes and reach.

· Of carrying out programme evaluation and report writing.

· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.

Desirable

· Of working in hospital settings

· Of engaging strategically with the local health and care system

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers. 

· Of the current health and care landscape

Desirable

· Expertise in the needs of older people.

· Clinical knowledge

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).

· Commitment to learning and development and reflective practise. 

· Resilience 

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

· Flexibility in working hours to meet organisational needs. 

Employment Details

 Contract type

This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.

Salary 

Between £41,200 and £46,350 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

 Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced  DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

 Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.

Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Other benefits

Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.

Next Steps

 How to apply

To apply, please complete the application form on our website.

Recruitment Timetable

Deadline to receive applications: Monday the 07th of October at 9am

1st stage interviews: Thursday the 10th (online)

Final interviews: Week commencing 14th of October 2024 (in person)

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots. 

Age UK is currently recruiting for a passionate Corporate Partnerships Manager to join our award-winning Partnership Management team on an 18 month fixed-term contract basis.

As Corporate Partnerships Manager you'll manage and grow a varied portfolio of partnerships to help deliver income and impact for Age UK and older people. Going above and beyond to ensure that our corporate partners feel valued and connected to our cause, you'll use your creativity and networking skills to identify future growth opportunities that match the mission and priorities of Age UK and older people.

The successful post-holder will manage the entire partnership life-cycle from contract signing to delivery, ensuring that KPIs are met, income is accurately recorded, and that all activities comply with the Fundraising Regulator guidelines, GDPR, VAT and other legal requirements.

With a strong passion to support older people, solid account management experience, and excellent communication, presentation and negotiation skills; as Corporate Partnerships Manager you'll be able to manage diverse projects and have a proven track record in securing income.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office once a week (Thursday) for the Corporate Partnership team day. The role may involve occasional travel, including some overnight stays.

Age UK internal grade - 5L.

Must haves:

* A passion to support older people and the mission of Age UK.
* Solid account management experience ideally in a corporate partnerships environment.
* A proven track record in securing income.
* Excellent communication skills - both written and oral - you'll need to have the social skills and presence to communicate to a variety of audiences, including at Senior Leadership level.
* Great presentation skills.
* Good negotiation skills with a proven ability to establish long-term working relationships.
* Experience and ability to lead projects and manage project groups. Proven creatively in developing ideas to present to companies in support of a fundraising idea.
* Ability to think creatively and problem solve autonomously.
* Ability to spot opportunities, identify partners' needs and drivers and match these with the priorities of Age UK and older people.

Great to haves:
* Experience in managing 7 figure partnerships.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

* The role may involve occasional travel, including some overnight stays.
* This is a hybrid position with the Corporate Partnerships team attending the London office weekly on Thursday's.
* This role may have line management of a junior member of the team.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are looking for a motivated, experienced individual to lead on developing key partnerships and collaborations to ensure adults with learning disabilities can access and shape the services they require.

We need a creative self-starter and strategic thinker with experience of building relationships and managing income streams including grants and community fundraising, events and corporate sponsorship etc.

Strategic Development Manager

The Open Door Centre (Swindon and District) Ltd

Registered charity number: 1107869

Hybrid working

£34,500 per year

Part-time, 30-hours p/w – job share considered - flexible working patterns available

Three year fixed-term

About this role

This new role, funded by the National Lottery Community Fund, is an exciting opportunity to join our team who have been supporting adults with learning disabilities for almost 40 years. As we look to the future, we need to consider new opportunities to build partnerships and collaborations to build a strong, resilient network of third-sector organisations in Swindon and the surrounding area.

Main responsibilities

• Work with the trustees, staff, volunteers and members to develop and deliver against a Strategic Business Plan.

• To act as the lead relationship manager with partners on behalf of The Open Door Centre.

• Take responsibility for diversifying fundraising, grants and income streams in line with the strategy and business development plan, be proactive in developing new leads and connections.
• Explore and develop joint grant bids by liaising with external partners to support grant applications that align with our strategic aims.
• Develop, monitor and maintain key systems and processes, such as effective funder reporting and review meetings, and monitoring and reporting on fundraising KPIs.

Skills, competencies and experience

1. Skills and experience in third sector fundraising, preferably including corporate fundraising, funder reporting and grants and confidence in identifying and developing new opportunities.
2. A demonstrable proactive approach to engaging with new and existing funders to set up and develop lasting relationships.
3. Ability to prepare high-quality funding proposals/grant applications and reports, adapting the communication style for different audiences and stakeholders to maximise impact.
4. A skilled communicator (verbal and written) who can gather information and enthuse individuals both internally and externally.
5. The ability to effectively manage multiple and competing priorities to meet deadlines.
6. Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
7. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
8. IT literate with a good working knowledge of Microsoft Office, the internet and social media.

Other information

This post will be a hybrid role with some time spent in the Centre in Gorse Hill, Swindon, some remote work, and attendance at meetings and events in the Swindon area - this could include evenings and weekends.

The post is funded for a period of three years. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

We are committed to being a flexible, supportive and understanding employer. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. We are a Disability Confident Employer and will guarantee interviews to disabled people who meet the minimum selection criteria for the job they have applied for.

To apply please send a CV and covering letter by email or post  to arrive by Monday 30th September.

We would also welcome visits to the Centre in advance of an application, if you would like to come and look around please email or call to arrange an opportunity. 

Interviews will take place in October with the post holder expected to start in November 2024.

Do you feel motivated to help victims of stalking?

Do you want to shape the future of our response to stalking and personal safety?

Do you have resilience and flexibility, to meet the demands this role brings, and enjoy working in a sharing and learning environment?

If yes, then read on.

ABOUT SUZY LAMPLUGH TRUST:

This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.

You will be working for a growing charity that delivers high value impact to those we train, those we educate, those we support and to the general public through our campaigning and policy work. Our Stalking Helpline offers support and advice to thousands of victims of stalking every year, while our bespoke advocacy teams work closely with partners and stakeholders across the Violence Against Women and Girls’ (VAWG) sector, the criminal justice system, and both statutory and non-statutory services to ensure our clients can live a live free from abuse and fear.

We are an organisation that has:

• been responsible for training over one million lone and frontline workers across all sectors in personal safety;
• campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and
• supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service.

 

ABOUT THE ROLE:

This is a new role in the organisation that will work in the Policy and Campaigns Team but create impact across all of our work.  The roleis responsible for supporting and developing our social media and our awareness raising activity in communities across the UK.  You will be pivotal in promoting the Trust's mission and enhancing our online presence.  You will lead strategic social media content creation and campaigns, manage reputation, and collaborate with various teams to ensure consistency in messaging.

• Creating and scheduling social media content and reacting to key events and interactions
• Updating our website
• Developing and delivering information about stalking, personal safety and harrassment and our services to a wide range of community groups
• Supporting our experts by experience/lived experience groups to influence policy and service provision across the sector

The successful person will support improvements in user journeys and experiences, ensuring the people we support are the heart of all we do.

Please read the attached Job Description and Person Specification for full details.

As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support.

WHAT WE OFFER IN RETURN:

In return for our staff’s commitment and dedication, we offer a range of benefits, including:

• Hybrid working (minimum 40% in the office)
• Flexitime Policy
• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
• Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
• Pension scheme with 5% employer contribution
• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
• Occupational Sick Pay (which increases after 3 years)
• Cycle to Work scheme (cycle racks on site)
• Interest-free travel loan for annual season ticket
• Regular all-staff off-site meetings and events

Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re starting a new piece of work in partnership with Warrington Council and need an energetic, and imaginative person to coordinate things for us.

You will lead the Warrington Community Micro-enterprise Project. You will find and mentor local people and community organisations, helping them to create new ways for people who need care and support to live the life they want.

To do this job you must:

• Understand the world of care - but maybe feel it could do with a bit of a shake up!
• Be a real people person - able to work well with all sorts of folks with confidence.
• Instinctively make connections - and join up dots that are sometimes less than obvious.
• Be able to spot what people are good at and nurture it.

Have a look at our website and the job description and person specification for more information about us and the job. You will be employed by Community Catalysts and based in the Warrington area.

Follow the link to download an application pack which includes the job description and person specification

Closing date for applications is on 24th September 2024 at 1.00pm and interviews will take place on 1st October 2024 in Warrington.

We welcome applications from people from all sections of the community.

• This is an opportunity for you to make a real difference to the lives of Carers in Wales. You will have a supporting role in a national project between Carers Wales and Carers Trust Wales.

• You will focus on working with institutions delivering health care training and CPD for health care professionals in Wales, developing resources to promote carer awareness for health care professionals and improve unpaid carers’ experiences in health care.

• You will take a proactive approach to project support, working collaboratively with colleagues across Carers Trust to deliver against project aims, ensuring that carers and other key stakeholders are able to inform, shape and support the work of Carers Trust Wales.
  
  Interviews for this role will be rolling and we reserve the right to close the role early.

Head of Operations

We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
 

Position: Head of Operations

Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)

Hours: Part-time: 0.6FTE – 08.FTE

Contract: 2-year fixed-term contract

Salary: Up to £43,000 pro-rata depending on experience

Closing date: 12 noon Friday 4th October

About the role:

We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.

Key areas of responsibility include:  

• Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
• Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
• Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
• Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
• Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
• Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
• Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
• Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
• Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.

Essential knowledge, skills & experience include:

• Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
• Strong leadership qualities to lead operations and fulfil an executive function
• Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
• Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
• Exceptional interpersonal, verbal and written communication skills
• Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
• Exceptional people management and coaching skills with experience of managing HR and L&D functions
• Excellent project management and organisational skills, able to multi-task with attention to detail
• Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
• Strong analytical and problem-solving skills
• Risk management: able to identify and manage organisational risks and operational issues

About the organisation:

The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:

• Restoring mental, physical and emotional wellbeing
• Overcoming isolation and reconnecting with a healthier support network
• Rediscovering confidence and self-belief
• Identifying practical coping strategies

The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse

How to apply

Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.

Diversity, Inclusion and Safeguarding

The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do.  We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.

We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.

You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Funding and Programmes Manager
AdviceUK
London/Hybrid, Home-based with regular travel and meetings in London
Full time with flexible working hours
Two-year fixed term contract
Salary up to £38,000 including London weighting
Benefits including 20 days of annual leave, increasing by a day each year (to a maximum of 25 days), 3 days leave between Christmas and New Year, home working allowance, 6% pension, 2 days volunteering, season ticket and bicycle loan

Charity People are delighted to be supporting AdviceUK, a small charity which improves the lives of people in need of advice through support to its members, to recruit a Funding and Programmes Manager.

AdviceUK makes a big impact. Its stakeholder, policy and advocacy work is carried across devolved nations as well as the UK. They support members, so it is easier for them to help their clients, and by directly influencing policy-makers, decision-makers and funders. There are currently 700 AdviceUK members and 1.7m people were offered free advice by members on a diverse range of issues including debt, housing, benefits and immigration problems.

This is an exciting time to join AdviceUK’s growing team as they launch a new three-year strategy. The organisation will be making a significant investment in capacity, new support services and innovation to deliver the support and advice that members, the wider advice sector and their communities need.

The Funding and Programmes Manager will support members and the wider advice sector to access grant funding to sustain their advice services to the benefit of people seeking advice. The post holder will manage grant-funded programmes and nurture positive relationships with funders so their programmes are supportive of the needs of AdviceUK members and the communities they serve.

Key responsibilities

• Project and Programme Management: Oversee the effective delivery of multiple projects and programmes, coordinating staff, partners, and stakeholders, while ensuring compliance with funder requirements and financial reporting.
• Project and Programme Development: Support the Senior Leadership Team to identify funding opportunities and developing funding bids and proposals, including tenders for contracts, ensuring these new projects integrate with AdviceUK’s strategic objectives.
• Data Management and Evaluation: Ensure effective monitoring, evaluation, and reporting of projects to measure performance, support decision-making, and share insights with stakeholders.
• Funder Relationship Management: Build and maintain strong relationships with grant-makers and funders to secure funding opportunities for AdviceUK and its members. Share insights to influence future funding programmes.

The Funding and Programmes Manager will be able to demonstrate at least 2 years’ experience managing multiple time-limited projects and programmes in a similar role. The successful candidate will have experience of setting up and maintaining effective processes to monitor and evaluate projects/programmes so they deliver funder requirements and agreed objectives. You will have experience of working with funders to support the development of their funding strategy and programmes, and building successful bids for project/programme funding. You will have strong knowledge of funding and grant-making processes.

You will have the ability to build strong working relationships with peers, managers, members, partners and funders, with strong analytical, decision-making and organisational skills. You will be able to communicate clearly and concisely to a range of audiences. You will be able to use online reporting tools and CRMs and embrace new technologies and ways of working.

If you feel you meet many criteria for the role, but not all elements, please do apply. AdviceUK are happy to support someone with training, coaching and development to be successful in this role.

This is a home-based role. You will need to be within commutable distance to London for regular meetings and events in London. There may be out of hours work for which TOIL is granted.

How to apply

The application process is CV and Supporting Statement. For more information and for the full Job Pack, please send a copy of your CV to Charity People in the first instance or reach for an informal confidential chat about the role.

The closing date is 12 noon on Thursday 26 September.

The first stage interview will be online on Thursday 3 October followed by an in-person second stage interview on Thursday 10 October in London. Travel costs will be reimbursed.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.

The Role

As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.

You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard. 

This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.

Key Responsibilities

• Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
• Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
• Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
• Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
• Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
• Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.

About You

We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.

You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support

About Us

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

For further details and to apply please click the apply button.

Closing date for applications: 27th September 2024.

Interviews will take place online via video conference – the week commencing/on 7th October 2024.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

Position

This role is part of a small team that forms the secretariat for two vibrant, dynamic networks of mission-driven asset owners: the Charities Responsible Investment Network (CRIN) and the Responsible Investment Network – Universities (RINU). We support members to align their investments with their social and environmental missions and values through a tailored programme of networking, advocacy and educational activities. The networks are unique spaces, enabling members to collaborate, share best practice and be leaders at the cutting edge of thinking around what it means to be a responsible investor.

You will make a significant contribution to our team by supporting the design and delivery of our annual workplan for CRIN and RINU and engaging members to participate in network activities. You will be key to ensuring the smooth running of the secretariat, including monitoring and evaluation to ensure that our work is as impactful as possible.

The secretariat sits in ShareAction’s Investor Engagement team, which engages with a range of actors to develop and drive up standards of responsible investment. You will work closely with the Senior Engagement Manager (Asset Owner Networks), who manages the work of the networks, and with the Senior Research Manager (Investors), who supports members to leverage research and analysis, and engage with their financial service providers, such as asset managers and consultants.

In this fast-paced role, on a day-to-day basis, you might be:

• Designing new projects (such as an educational workshop or advocacy initiative) for our annual workplan of activities.
• Responding to enquiries from and holding meetings with members or prospective members (foundations, trusts, operational charities, universities and colleges).
• Organising quarterly member meetings, as well as other workshops on topics such as participatory decision-making in investment, artificial intelligence and responsible investment, or divestment and the arms trade (scheduling, agenda drafting, note taking, facilitating discussions and coordinating follow-up actions).
• Writing case studies or articles to showcase the cutting-edge work of members.
• Conducting small research tasks and drafting discussion papers to inform members of responsible investment approaches and best practice.
• Sending emails to members informing them of relevant events, news and research.
• Designing and sending surveys to collect data on members and their impacts.
• Updating records, including information on members and their investments, their participation in network activities, and their payment of invoices.

If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!

This is a fixed-term role for 12 months where you will work full-time, or we would consider part-time hours of 0.4 FTE (4 days per week).

What you’ll bring to the team

We’re looking for someone with excellent organisational, communication and interpersonal skills. You’ll be confident in managing projects and events and comfortable in a fast-paced work environment, working across multiple different projects. You’ll be enthusiastic about movement building and working collaboratively as part of a network and able to develop good relationships with a range of internal and external stakeholders. You’ll have a proven ability to communicate well with a variety of different audiences.

While we hope we’ll find someone with the majority of the skills and experience on the person specification, we’re really keen to hear from you even if you don’t have them all. This is a varied role, and we’re looking for someone willing to get stuck in and learn: you’ll have the opportunity to develop and hone skills in network building, relationship management, project management and research.

We’re not looking for someone from a specific sector: you may have some experience in the charity or university sector, in environmental and/or social justice campaigning, or working on corporate or financial sector standards. You may be at an early stage in your career or someone with more experience who is looking for a change. Most importantly, you’ll have a real passion to make a positive difference for people and planet and be excited to shape the work of two networks at the cutting edge of thinking around what it means to be a responsible investor.

We are currently formalising our hybrid working policy; however, there is an expectation that you will be able to attend the London office or meetings at least four times a month. This role will require close collaboration with colleagues and network members, so it is important that the successful candidate can join us in person when required.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• Unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension: invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9 am on Monday 7th October 2024.
First-round interviews: Wednesday 16th and Thursday 17th October 2024 (online).
Second-round interviews: Tuesday 22nd October 2024 (in person at our London office). 

Our hiring process is anonymised; we won’t ask for a cover letter, and we don’t look at CVs until the interview stage. We do this so that we reduce the opportunity for unconscious biases to affect our decision-making, and so we prioritise skills and expertise over how well you can write a CV.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

Are you passionate about alleviating poverty and seeing communities transformed? 

Do you have experience in volunteer and project management? 

Aim of the role:

To head up an exciting charity on the Barton estate, leading volunteers and managing projects to meet the needs of the local community. 

About Love Barton 

Love Barton is a faith based charity established in 2022 to tackle systemic issues that keep people and families in poverty and to release them to flourish in all areas of life, focused on the Barton estate on the outskirts of Oxford. 

The charity originally grew from Barton Community Church and continues to operate in close partnership with this Church. 

About the Role

The focus of the role is to lead Love Barton during the Charity Manager’s maternity leave, managing the existing projects detailed below, as well as working with the Trustees on fundraising. 

Projects

Health & Wellbeing: 

Hear4You is a listening service set up to support people in the community who are struggling emotionally. We receive referrals from our local GP surgery and people are matched with a volunteer listener for up to twelve 1-2-1 sessions. 

We also run an emergency foodbank twice a week in partnership with CEF , and are in the process of setting up a pantry in partnership with Mercy in Action to support 25 struggling families with ongoing food poverty support. This will be delivered by volunteers but will need general oversight from you. 

Your job would be to:

• Recruit, train and support volunteers

• Manage these projects to ensure they run smoothly and safely

Youth:

Know Your Worth is an eight week self esteem course for teenage girls run twice a year for local young people followed by 6-12 months of mentoring. We have a small team of volunteer mentors and a trained volunteer leader who runs the course. 

We are also setting up regular opportunities to gather the girls who have completed the Know Your Worth course for ongoing support. 

Your job would be:

• Support the Know Your Worth Leader (volunteer role) in organising and running our Know Your Worth course for teenage girls, overseeing sign ups, communications with families, safeguarding and health & safety.

• Recruit, train and support volunteer mentors to ensure mentoring programme runs effectively and safely. 

• Develop and manage our monthly/termly sessions for those who have attended a Know Your Worth course

Flourishing Families:

In response to local need, we want to provide support for families before they reach crisis points. We do this through 1-2-1 pastoral support and the Kids Matter Parenting courses as well as hosting seasonal family events and a weekly toddler group that’s run in partnership with Barton Community Church. 

Your job would be:

• To provide and coordinate targeted pastoral care to individual families in need. 

• To organise and deliver a termly, seasonal community event ideally in partnership with other local groups and organisations

Other key tasks/responsibilities 

• Enable the work, relationships and partnerships of Love Barton to continue and, expand the reach, visibility and community integration of the charity 

• Network with other key providers and stakeholders in Barton and attend community meetings to represent Love Barton 

• Work with the trustees to identify funding streams to sustain the role and projects

• Lead all recruitment, training and management of volunteers including ensuring safeguarding training and DBS certificates are up to date 

• Line-manage any sessional staff

• Manage the budgets for each project, evaluating outcomes and supporting the reporting to funders and trustees 

• Meet regularly with the BCC leadership team to ensure a close partnership 

• Attend regular supervision and commit to personal development 

Who we’re looking for

The successful applicant will be

• Passionate about alleviating poverty and seeing people thrive

• A leader, able to inspire and motivate others but also a team player

• Compassionate and empathetic - able to understand the needs of the community

• Someone with strong people skills; able to build authentic relationships with community members as well as with funders, church leaders and key service providers

• Able to communicate effectively with people and relate to groups of different ages and backgrounds 

• Experienced in managing people, particularly volunteers 

• Experienced in serving people in disadvantaged communities (experience focussed in one or more of the following areas: family support, community work, pastoral care, youth work) 

• Strong in organisational skills and the ability to self-motivate and manage time effectively 

• Committed to self-care and ongoing personal development 

• Knowledgeable and experienced in safeguarding and DBS policy and practice

Essential

• There is a genuine occupational requirement for the holder of this post to be a practising Christian. 

• Right to work in the UK

• The post requires an enhanced DBS check

Closing date: Friday 4th October 12pm

Interviews: Wednesday 9th and Thursday 10th October

Open to a mid December or beginning of January (2025) start. 

We are recruiting for a temporary Grant Programme Officer for a social welfare charity. You will support the development, delivery and management of integrated grant programmes and partnerships.

Hybrid working minimum 2 days in the London Office

The Role
Support the delivery of grant programmes for individuals experiencing financial insecurity, ensuring dignity, safety and equity across our programmes.
Assist grant recipients and applicants to access tools and information to support income maximisation.
Build positive, effective, and impactful relationships with internal and external stakeholders and partners in line with the values.
Share responsibility for the integration and continued best practice in data protection, safeguarding, EDIB and co-production across our programmes and partnerships.
Engage in projects, activities and ways of working that support the development and delivery of integrated programmes and help to shift power to people and communities experiencing financial insecurity.

The Candidate
Case management experience.
An understanding of the impact of financial insecurity on people living in the UK and how this can vary as a result of systemic, institutional and societal discrimination.
Knowledge of the key principles of good project and programme management.
An understanding of data protection and GDPR.
Demonstrable understanding and commitment to promote and embed Equity, Diversity, Inclusion and Belonging.
Minimum of basic safeguardingknowledge.
Desirable
Knowledge of the UK grant-making sector.
An understanding of coproduction and approaches that facilitate sharing power with people and communities who have lived experience.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you passionate about supporting older people with dementia and their carers to enage with activies across Lewisham? If so, we want to hear from you! 

Age UK Lewisham and Southwark is looking for a part time coordiantor to deliver arts and crafts, physical exercise and singing groups for people with dementia in Lewisham. You will be delivering the programme with the support of our volunteers and working directly with freelance workers and community partners.

The successful candidate will have a good undersatnding of the needs and issues affecting older people including dementia awareness. 

They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.

Employee Benefits:

• 26 days annual leave + bank holidays (pro rata)
• Additional 1 day leave for Birthdays
• Access to an Employee Assistance Programme including access to a helpline for partners and dependents
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

For full details, please download the Recruitment Pack which includes a Job Description and Person Specification.

Closing date for applications – 9am on Tuesday 24 September 2024.

Interviews will take place week commencing 30 September 2024 at Stones End Day Centre, Southwark.