Community Shop Manager - Kingstanding

Contract Type

Permanent - St Giles Hospice Shops

Location

Kingstanding

Hours

37.5 Hours (5 days out of 7) Fully flexible 8:55am - 5:05pm trading over 7 days

Annual Salary

£23,166

Review Date

09/05/2024

 

As a Community Shop Manager for St Giles Hospice you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.

 

You’ll have great commercial skills, an understanding of why customer service is key and want to be part of a successful team. Ideally you’ll have previous retail management experience, be able to demonstrate strong leadership and have the ability to work with and motivate any team. 

 

Reporting into a Regional Manager you will be responsible for ensuring that your store runs efficiently and delivers a positive financial contribution to the Hospice. You’ll also have the support of a Regional Supervisor, available to provide encouragement and development of best practice.

 

The estate includes 22 shops and e-commerce operation with a turnover of approx. £3million which supports the overall income generation strategy.

 

Knowledge and experience

Essential

·        Good standard of education in English and Maths

·        Genuine interest in charity retailing/fashion

·        Previous retail/charity retail management or supervisory experience

 

Desirable

·        Local community knowledge

 

Values

·        Exhibits our hospice values and behaviours

 

Skills

Essential

·        Proven customer service skills.

·        Flexible and be able to adapt to change on a daily basis

·        Able to complete physically demanding work in the form of standing for long periods and moving stock

 

Desirable

·        IT and numeracy – Office365/Share point

 

Personal Attributes

·        Strong communicator

·        Good interpersonal skills.

·        Good time keeping & strong work ethic

·        Conducts themselves’ in a professional manner.

·        Good organisational skills

·        Inclusive and diverse in their approach

·        Empathetic

·        Team Player

·        Able to work under pressure

·        Collaborative

·        Ambassador for St Giles Hospice

 

Other requirements

·        Valid driving licence

·        Eligibility to work in the UK

·        Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

 

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

 

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

 

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

 

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