Temporary Finance officer jobs

Are you a qualified finance professional looking for a high-impact contract role within an international charity? This is a unique opportunity to join during a pivotal period of growth and transformation, helping integrate UK and US finance operations while ensuring robust financial control, compliance, reporting and governance.

Working closely with the VP of Finance, you will provide strategic financial leadership while remaining hands-on with financial operations, systems migration, board reporting and statutory compliance. This role would suit someone who thrives in a changing environment and enjoys improving processes, systems and reporting.

Key Responsibilities

• Lead the integration of UK finance operations into a global finance function
• Support the migration from QuickBooks to NetSuite and Barclays to HSBC
• Support budgeting, forecasting and financial planning activities
• Prepare board reports and provide financial insights to senior stakeholders
• Lead UK audit activity and support statutory filings with Companies House and the Charity Commission
• Review and improve financial policies, processes and reporting frameworks

Essential Skills & Experience

• ACA, ACCA or CIMA qualified
• 5+ years' finance experience
• Experience managing change, finance transformation or systems projects
• Board reporting and stakeholder management experience
• Experience managing or mentoring finance staff

Desirable Skills & Experience

• Charity or international NGO experience
• NetSuite implementation or migration experience
• Gift Aid knowledge

Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!

Young Sounds UK is recruiting for a full-time Finance and Reporting Officer to join our team. 

Role overview

The Finance and Reporting Officer will be responsible for the effective day to day running of the charity’s finance function, by processing transactions accurately, maintaining robust financial records, carrying out month-end activities, and providing financial information to budget holders and senior staff.

Alongside this the role has an important part to play in data management and activity reporting. Working with the Data Officer you’ll assist with the maintenance and interrogation of programme monitoring data, ensuring information is accurate and timely.

You’ll need to be organised and with a great attention to detail. We’re seeking someone who is output orientated, whilst able to ensure the integrity of the information being presented. You’ll also need to be thorough at a transactional level yet able to summarise efficiently to a range of audiences.

Working with a broad range of stakeholders across the team, as well as trustees, auditors and external suppliers, you’ll need clear communication skills including being able to communicate financial information to non-finance colleagues. It’s a busy role and you’ll need to be adept at juggling a variety of responsibilities at the same time.

For full information on this role, including key responsibilities and person specification, please view the attached job pack.

• The closing date for applications is Monday 22 June 2026 at 12 noon.
• Applicants invited to interview will hear from us by Friday 26 June 2026. 
• Interviews are expected to be held via video call, likely 02 and 03 July 2026 (TBC). 

How to apply

• Please submit your application using the form in the redirect. 
• You will be asked to attach a supporting statement of no more than two sides of A4, addressing how you are a strong candidate for the position, details of relevant experience etc. You are advised to address the selection criteria for the role as detailed in the Person Specification. 
• Please note that applications will be shortlisted on an anonymous basis, so any identifying information should not be included in the supporting statement and will be removed prior to sharing with the panel

About Young Sounds UK

Young Sounds exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help;
• We support music education through training, advocacy and research. 

We became an Arts Council England National Portfolio Organisation in April 2023 and also joined an expanded cohort of National Youth Music Organisations (NYMOs). We currently support over 1,000 individual young people across the UK every year and demand for our support is increasing. It’s an exciting time to join a pioneering organisation at the forefront of British music education.

Our small and fully remote team work across the UK, comprising a mix of full time and part time employees supported by specialist part time and term time freelancers.

Young Sounds UK is the working name for registered charity Awards for Young Musicians.

Location: Victoria, hybrid (2 days per week in office)
Contract: Temporary, initial 3 month contract with the possibility to become permanent
Hours: Full-time, 35 hours per week
Salary: £43 per hour plus holiday (£78,500 salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client in their search for an experienced Senior Finance Partner to provide high‑level financial support across a portfolio of charitable trusts. This is an excellent opportunity for a confident, detail‑driven finance professional to step into a broad and influential role within a highly respected trust group.

Responsibilities:

• Maintain complete and accurate accounting records for a portfolio of charitable trusts.
• Produce timely financial reporting, including financial summaries, cashflows, budgets and forecasts for trustees and senior stakeholders.
• Lead and oversee reconciliations, controls, VAT returns, annual reports, and audit preparation.
• Act as an authorised signatory and manage cashflow, payments, and investment fund movements.
• Support trustees and executives with financial insight, governance information, and due‑diligence processes.
• Manage investment portfolio data, liaising with advisors and investment managers.
• Provide financial support for direct and impact investments.
• Contribute to strengthening governance, compliance, systems, and continuous improvement across the finance function.
• Mentor junior finance colleagues and support the wider Finance Director and team.

Requirements:

• Qualified accountant (ACA, ACCA, CIMA or equivalent) or demonstrably qualified by experience.
• Significant experience in charity or commercial finance, with confidence managing complex financial workflows.
• Strong experience producing statutory accounts, management reporting, cashflows, and analysis.
• Excellent understanding of financial controls, governance, and charity regulatory requirements.
• Experience with investment portfolios or grant‑giving environments (desirable).
• Advanced IT skills, particularly Excel and financial systems.
• Exceptional communication skills with the ability to build trust with senior stakeholders.
• Highly organised, proactive, and able to manage multiple deadlines with accuracy and independence.

Applications will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP by submitting your CV in Word format.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments at any stage of the process, please let us know.

Group FP&A Manager | £500 per day (Umbrella) | Hybrid | London | 6-months +

For a large international organisation, we are recruiting an Interim Group FP&A Manager who will coordinate and produce consolidated financial plans, budgets, and forecasts. The Group FP&A Manager will contribute to planning activity and data across Finance, working closely with Regional Finance Directors to ensure consistency of all planning and forecasting. This role will report to the Director of Group Planning and Reporting and will lead, manage, and motivate a Financial Planning Analyst. This role is for a minimum of 6-months and could be extended.

Main Duties:

• Provide a financial planning, forecasting and management reporting service in the UK, Regions, and international business units across Group level.
• Deliver monthly MI reports
• Coordination and delivery of annual budget, quarterly forecasts and monthly re-forecasts
• Support multi-year planning
• Tracking and forecasting of financial KPIs
• Support the Director of Group Planning and Reporting in preparing reports for Exec on reporting and planning deliverables
• Lead continuous improvement of processes across monthly close, financial commentary and analysis and cash-flow forecasting
• Ensure the MI and forecasts are fit-for-purpose during a period of transformation and change
• Play a key role in the implementation of a new planning and reporting tool as part of a global finance transformation programme
• Set planning and forecasting timetables for the organisation
• Work closely with the Head of Strategic Planning and coordinate with the UK and Regional finance teams to ensure alignment of all financial planning activity
• Support strategy in the collation and consolidation of 5-year planning
• Development and rollout of multi-year planning workbooks and processes
• Work closely with Shared Service Centre in India, supporting the FP&A team in-country
• Lead, manage and motivate one Financial Planning Analyst

Person Specification:

• Qualified Accountant with proven Group-level FP&A experience including MI reporting
• Experience managing the annual planning and reporting calendar
• Ability to build budgets, forecasts, and annual plans at Group level
• Annual planning and reporting at Group-level
• International and multi-cultural company experience
• SAP experience, financial modelling, and advanced Excel
• Shared Services experience

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Who are we?

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.

We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.

Together we can end domestic abuse. Forever. For everyone.

About The Drive Partnership 

The Drive Partnership, established by Respect, SafeLives, and Social Finance in 2015, is working to end domestic abuse and protect victim-survivors by disrupting, challenging, and changing the behaviour of those who are causing harm. The Drive Partnership does this through the development of innovative perpetrator responses and advocating for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators to increase the safety and freedom of all adult and child victim-survivors. 

Purpose

Following a four-year investment from the Home Office announced in July 2025, the Drive Project – the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse – will expand across all areas in England and Wales, with the vast majority of funding flowing directly to local perpetrator services and victim-survivor services by nature of the Drive Project’s model. 

To support the safe implementation of the expansion of the Drive Project intervention, we are seeking a proactive, solution focused individual to work with Drive Partnership and SafeLives, and our delivery sites to ensure our Data Protection policies and practice are up to date, and being consistently adhered to.

This is a new role and will spend two days working to support the Drive Partnership and one day to support SafeLives directly. For more information on SafeLives and the Drive Partnership, please see below.

The role is sensitive by nature and involves dealing with highly confidential and complex information.

Position context

This role sits within the Finance Department and is a critical support function across SafeLives and the Drive Partnership . The Data Protection Officer will be managed by the IT and Compliance Manager and will also work closely with the Head of Operations and Practice Advisors in the Drive Partnership, and , Heads and the Leadership Team to ensure the smooth operating of the business.

Responsibilities

• Data Protection
• Relationship Management
• Administration

Person Specification

Experience

Strong working knowledge of UK GDPR, Data Protection Act 2018, PECR, and ICO guidance and with relevant qualifications. Experience managing data protection compliance within a charity, public sector, or safeguarding‑focused organisation. Understanding of safeguarding principles, particularly relating to domestic abuse, confidentiality, and safe data‑sharing protocols.

Skills

• Ability to interpret legislation and communicate requirements clearly to non‑specialists.
• Strong analytical and problem‑solving skills with a meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to produce policies and understand complex procedures.
• Capacity to manage competing priorities and work independently in a part‑time capacity.
• High levels of integrity, discretion, and professional judgement when handling sensitive and data.
• Knowledge of secure data‑handling technologies and cyber‑security principles

Competencies

• Delivering quality
• Teamwork
• Communication & Relationship management
• Influence
• Innovation and creativity
• Teamwork and collaboration
• Communication and relationship management
• Self-management
• Goal orientation

Equality and Inclusion

SafeLives is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. We are keen to have staff that appropriately represents all the communities we serve as an organisation.

Lived Experience

We believe there is no ‘them and us’ in domestic abuse, and recognise that applicants may have direct or indirect experience of their own, whether disclosed or not. We are committed to placing lived experience of domestic abuse at the heart of all we do, and colleagues who chose to share their personal expertise can do so openly and with organisational support.

If there is any discussion during the course of the recruitment process regarding a candidate's personal experience of domestic abuse, it will be treated confidentially and will not be shared outside of the interview panel/Human Resources.

This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Generous company pension
• A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme 
• Paid volunteering & study leave allowace
• Company events
• Home working

As the Project Development Manager (RTP), this role will strategically lead the Rethinking Pain programme into its next phase, ensuring continued impact, quality, and sustainability. In addition, the postholder will contribute strategically and operationally to the success of Blood Pressure Connect and other emerging physical health initiatives, providing leadership and support across the wider organisation

Key Objectives 

• To lead and oversee the delivery, development, and day‑to‑day management of the Rethinking Pain programme across Bradford and Craven, ensuring high‑quality, effective, and sustainable delivery.
• To develop and maintain strong professional relationships with key partners and organisations, creating effective referral pathways and promoting the benefits of collaborative working, including embedding programmes sustainably where appropriate.
• To play an active role in horizon scanning and funding development, identifying and securing additional funding opportunities to support, expand, and stabilise the Rethinking Pain programme, Blood Pressure Connect programme and other related activities.
• To represent KHL and the Rethinking Pain programme, Blood Pressure Connect and future health initiatives at relevant meetings, networks, and health boards, raising the profile of the work and contributing to wider strategic discussions.
• To proactively ensure accessibility, equity, diversity, and inclusion are central to KHL’s ways of working and are embedded throughout the Rethinking Pain programme and associated physical health projects.
• To work closely with the CEO to ensure all programmes and projects, including Rethinking Pain, Blood Pressure Connect, and emerging physical health initiatives, are aligned with KHL’s vision, aims, and strategic objectives

Project Management 

• To enhance systems and processes for the Rethinking Pain programme and support other related projects such as Blood Pressure Connect. To support budget management alongside the CEO and Finance Officer.
• To maintain effective relationships with key Commissioners, funders and key partners To develop high level/quality presentations and present these at local and relevant events as and when required.
• To ensure all projects are delivered in line with local and national guidance and local need, supported by the RP clinical team.
• To have oversight of all partner projects, associated with the managed projects, implement service levels agreements and ensure SLA requirements are being met.

Key Skills

• Supporting with change initiatives to align with organisational goals fostering a positive culture.
• Strong strategic understanding, providing cross-functional operational oversight
• Excellent organisational skills to performance monitor against our group objectives
• Strong interpersonal and communication skills with the ability to execute work expediently
• Experienced in utilising tools/frameworks to track progress ensuring appropriate governance and therefore outcomes Provide data led insights to guide decision making and strategy

Further details for the post will be detailed in the candidate pack.

Ready to take on an income-focused administrative role where your work supports a meaningful cause?

This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.

This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.

If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!

Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!

The Role:

As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.

Your responsibilities will include:

• Processing fundraising income from multiple sources, including post, bank transfers and online platforms
• Accurately recording, coding and filing all donations across paper and electronic systems
• Managing and maintaining donation data within Salesforce CRM
• Opening and handling incoming post, including preparing cash and cheques for secure banking
• Ensuring all donations are acknowledged promptly to support a positive donor experience
• Supporting Gift Aid processes, ensuring information is correctly recorded and compliant
• Assisting with reconciliation and financial administration tasks
• Providing additional administrative support to the wider team as needed

About You:

• Strong experience in income processing, financial administration or data-heavy roles
• Excellent attention to detail and a high level of accuracy
• Confident working with CRM systems such as Salesforce
• Comfortable handling financial information and working with sensitive data
• Well organised, methodical and able to manage competing priorities
• A team player with a proactive and reliable approach
• Ideally experienced within a charity, fundraising or membership environment

Why Apply?

• Play a critical role in ensuring vital income is processed accurately and efficiently
• Gain valuable experience in fundraising operations and financial administration
• Work with a supportive, purpose-driven team
• Flexible part-time working with a clear structure across the week
• Immediate start opportunity with a meaningful short-term impact

Interested?

CVs are being reviewed on a rolling basis – early applications are encouraged.

Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Finance Controller (Interim-to-Permanent Opportunity)

Harpenden, Hertfordshire | Full-Time | Hybrid Working Available

An exciting opportunity has arisen for an experienced finance professional to join a well-respected research and innovation organisation during a period of continued development. Initially offered on an interim basis, this role has the potential to become permanent for the right individual.

Reporting directly to the Finance Director, you will play a pivotal role in leading financial operations, ensuring robust financial control, and providing high-quality financial insight to support strategic decision-making across the organisation. This is a broad and varied position that combines technical financial accounting expertise with leadership, business partnering and operational oversight.

Key responsibilities include:

• Leading the production of monthly management accounts and supporting annual budgeting and forecasting processes.
• Preparing draft statutory accounts and coordinating the annual audit process.
• Managing VAT, tax compliance, cashflow forecasting and banking relationships.
• Overseeing transactional finance, procurement processes and internal controls.
• Providing insightful financial reporting and analysis to senior stakeholders.
• Leading, developing and mentoring a finance team while driving continuous improvement across finance systems and processes.
• Acting as a trusted business partner to budget holders and senior leaders across the organisation.

About you

You will be a fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with significant post-qualification experience gained in a complex organisation. You will have a strong background in financial accounting, statutory reporting and financial control, alongside experience of managing and developing teams.

The successful candidate will combine strong technical expertise with excellent communication skills, enabling them to build relationships with stakeholders at all levels and translate financial information into meaningful business insight. Experience of driving process improvement and supporting organisational change will be highly valued.

This is an excellent opportunity for an experienced Finance Controller, Financial Controller, Head of Finance or Senior Finance Manager looking for a broad leadership role with the potential to secure a permanent position within a highly respected organisation.

To find out more, please apply now or contact Rosemary Pini form Allen Lane for a confidential discussion.

Product Lead – HOSTHub  

(Operational Product Delivery) 

Reports to: Operations Director (Head of Delivery) 
Contract: 1.0 FTE (Temp to Perm) 
Location: Remote (UK or International) 

Role Purpose 

The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform. 

HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions. 

While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities. 

The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions. 

Core Responsibilities 

1. Product Problem Identification and Prioritisation 

Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows. 

Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact. 

Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs. 

Translate operational challenges into clear, well-defined product requirements that are actionable for development teams. 

Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development. 

2. Sprint Management and Delivery Execution 

Own the end-to-end delivery of the product, managing fortnightly sprint cycles. 

Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery. 

Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews. 

Validate completed work against real user workflows before release to ensure quality and usability. 

Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed. 

Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities. 

3. User Engagement and Feedback Loops 

Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders). 

Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used. 

Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs. 

Ensure user insights consistently inform backlog prioritisation and shape sprint scope. 

Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics. 

4. Cross-Team Operational Alignment 

Act as the central point of coordination across product, delivery teams, and external developers. 

Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building. 

Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements. 

Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working. 

5. Development Oversight  

Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly. 

Ensure all development outputs are practical, functional, and aligned with real operational needs. 

Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions. 

Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact. 

6. Data, Workflow, and System Effectiveness 

Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements. 

Identify and implement opportunities to automate key workflows, reducing manual effort across teams. 

Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations. 

Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use. 

7. Risk, Compliance, and System Integrity 

Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk. 

Prioritise data protection, security, and system reliability as core product considerations. 

Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice. 

Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through. 

8. Contribution to Product Direction 

Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system. 

Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities. 

Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users. 

Key Relationships 

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead. 

External: Developers, technical providers, hosted partners, funders. 

Performance Indicators 

Reliable delivery against sprint commitments, with a clear connection to resolved operational issues. 

Reduction in recurring user-reported problems across key workflows. 

Demonstrable improvements in system usability and efficiency for internal teams and hosted partners. 

A well-maintained backlog with clear, transparent prioritisation rationale. 

Strong alignment between platform functionality and operational delivery needs. 

Timely identification and effective resolution of system risks and critical defects. 

Required Experience 

5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution. 

Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements. 

Strong track record of identifying user needs and translating them into effective product solutions. 

Experience working with complex operational systems involving multiple user groups and workflows. 

Ability to operate effectively in environments with evolving and loosely defined requirements. 

Comfortable working across technical and non-technical teams, acting as a practical bridge between them. 

Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools) 

Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility. 

Clear, structured communication style, enabling effective coordination and delivery clarity across teams.