Carers Hub Support and Outreach Worker

Key Tasks
• To provide support services for Adult Carers including contact by telephone or email, appointments at the Centre, and other support services
• To carry out initial assessments (usually by phone) to ascertain support needs and with the carer develop an individual support plan
• To supply information to carers about welfare benefits, health and social care services and systems of referral to other agencies
• To provide referral or signposting to other agencies that offer services from which carers will benefit and as identified with the carer as appropriate
• To advocate on behalf of carers and, when appropriate, for those they care for, and to liaise effectively with other agencies
• To follow all Brighton & Hove City Council Adult Safeguarding Policies and Practices as well as Child Protection Policies
• To work with all statutory and voluntary agencies and liaise with all health and social care professionals in support of the health and well-being of individual carers
• To run carer peer support groups, as necessary
• To develop, organise and facilitate training, social activities and workshops for carers in a group setting
• To deliver specific carer awareness training in conjunction with other team members
• To contribute to the development of services to Adult Carers