Jobs

To lead our thriving mental health programmes and help transform London’s mental health landscape.

We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey.  We have been successfully changing lives for almost 30 years by applying innovative evidence-based approaches to employment support.  As we continue to grow and secure key contracts, we are looking for a strategic and visionary leader to take on the pivotal role of Director of Employment Services.

Your potential impact on London’s mental health landscape will be huge; especially at a time when the support needs for people with mental health problems are high and on the political agenda.

We believe this is one of the premier roles in the London mental health and employment sector.

Your role will be to:

· Strategically grow and enhance our employment support services, nurturing a culture of innovation whilst ensuring operational excellence and continuous improvement.

· Drive strong performance in meeting commissioner-led targets and exceeding expectations.

· Lead a wider team of 80+ dedicated staff across multiple sites to achieve stellar outcomes.

· Build partnerships with health providers, employers and commissioners to broaden reach and impact.

· Promote our impact externally to drive recognition and maintain our outstanding reputation.

· Implement robust governance, quality assurance (e.g. IPS) and safeguarding measures.

· Monitor budgets and identify efficiencies.

· Recruit, develop and get the best from your people whilst maintaining a culture of positivity and teamwork.

THE OFFER

In return, we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working culture to support our own employee’s wellbeing.

Responsible to: Chief Executive

Salary: £55,000 - £65,000 (depending on experience)

Location: Aldgate and outreach London

Full-time, 39 hours

KEY RESPONSIBILITIES

· Lead a large staff team across London to achieve and exceed programme performance targets and operational standards.

· Oversee core services including IPS in Primary Care, IPS in SMI and Employment Advisors in Talking Therapies, ensuring all contractual obligations are met.

· Line management of currently 4 Service Leads.

· Champion a person-centered, outcomes-focused culture of excellence and innovation.

· Ensure services meet quality assurance standards including high IPS fidelity.

· Monitor and evaluate team/individual performance, taking action to address issues.

· Develop and maintain strategic partnerships and relationships with commissioners, health providers, employers.

· Contribute to the delivery of Twining and Hestia’s strategic plans, by working in partnership with other departments and directorates, external organisations, and commissioners.

· Proactively scan the environment for gaps and opportunities to create new interventions to underpin recovery through employment for people experiencing complex needs.

· Collaborate closely with Business Development in tendering for new services and in the retention of existing services.

· Achieve results within agreed budgets and identify efficiencies.

· Prepare and distribute reports as required.

· Promote Twining’s employment services and successes through effective internal and external communications.

· Recruit, train, develop and performance manage high caliber staff.

· Ensure compliance with health and safety responsibilities, legislation, regulations and policies.

· Work flexibly within the Senior Leadership Team and maintain professional knowledge and development.

· Perform other duties as required.

PERSON SPECIFICATION

Essential (E), Desirable (D)

Knowledge and Experience

· Knowledge of employment services and mental health systems. (E)

· Proven experience managing complex mental health and/or employment programmes. (E)

· 7+ years’ experience leading and managing services in the mental health or employment sector (E)

· Recruitment, training, development experience. (E)

· Track record in successful people management and supervision (E)

· Experience of ensuring effective safeguarding in operations (E)

Skills and Abilities

· Strong project management and planning skills (E)

· Identifies and manages risks appropriately (E)

· Embraces technology to improve effectiveness (E)

· Responds positively to changing priorities (E)

· Budget management and financial skills (E)

· Inspires, motivates, and guides team towards excellence (E)

· Skilled coach and developer of others (E)

· Facilitates productive teamwork and collaboration (E)

· Confident public speaker and presenter (E)

· Strong report writing and marketing skills (E)

· Persuasive influencer and negotiator (E)

· Analyses data, identifies insights and trends (E)

· Demonstrates initiative and resourcefulness (E)

· Sets high standards and meets deadlines (E)

Qualifications

· Relevant degree/professional qualification (D)

· Member of appropriate professional body (D)

· Experience of leading a large IPS (Individual Placement & Supprt) operation (D)

Attributes

· Passionate commitment to Twining’s mission, vision, values (E)

· Dedication to promoting mental health and meaningful employment (E)

· Champions equality, diversity and inclusion (E)

TO APPLY

If you share our passion for mental health and have the drive and desire to make a real difference to Londoner’s lives in one of the capital's most impactful mental health employment support providers, we want to hear from you!

Please email us with:

· an up-to-date and tailored copy of your CV.

· a covering letter detailing how you meet the needs of the role. Where possible, please provide clear examples to demonstrate your experience.  We will not accept generic cover letters.

The deadline for applications is: 5pm Monday 27th May 2024

For an informal discussion about the role, please see full job description.

This job description is subject to change depending on the needs of the service.

Join Our Team as a High Value Executive (Trusts)

Are you passionate about making a real difference to people's lives? Do you thrive in a collaborative environment where your contributions are valued and celebrated? If so, we want to hear from you!

Attractive Benefits:

• Salary range: £25,000 to £28,000 per annum
• Hybrid working pattern, offering flexibility and work-life balance, one day a week in the office
• Career development training and progression opportunities
• Supportive team culture focused on respect, communication, and collaboration

Why You Should Join Us:

• Are you eager to utilise your skills to secure income from charitable trusts and foundations?
• Could you excel in delivering exceptional stewardship and customer care to trust donors?
• Are you passionate about identifying and cultivating relationships with new trust supporters?

Your Impact:

• As a High Value Executive (Trusts), you will play a vital role in securing income to support our mission.
• You will have the opportunity to present our work in clear and compelling proposals, making a direct impact on the lives of those we serve.

Career Development:

• We are committed to your ongoing learning and development, providing opportunities for you to grow and progress within our organisation.

Our Mission and Vision:

• At Sue Ryder, we are dedicated to providing compassionate care and support to those facing life-changing conditions. Join us in making a difference every day.

Your Essential Criteria:

• One year of relevant work experience or voluntary experience
• Ideally experience in fundraising environment, preferably with grant-giving trusts
• IT literate with proficiency in Microsoft Office
• Excellent communication skills, both written and verbal

Join Us Today: If you are ready to take the next step in your career and make a meaningful impact, apply now to become our newest High Value Executive (Trusts). Together, we can make a difference.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Here are the top four things to be excited about:

• Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
• A broad grants management portfolio, working across several themes and countries across sub-Saharan Africa
• A chance to oversee inputs from a diverse team in order to manage programmes, including overseas staff, M&E colleagues and academic implementing partners.
• Take on a leadership role within THET, contributing towards the strategic direction of the organisation.

What is expected of you in the first six months?

• You will take on the management of at least one UK Government-funded health partnership grants programme operating across a range of countries in sub-Saharan Africa.
• This includes running the grants selection, award, contracting and onboarding process
• You will take over project governance structures, managing the inputs of programmes team members, Country Directors and implementing partners.
• You will organise and attend a programme launch event in-country, as well as visit health institutions in sub-Saharan Africa.

MAIN RESPONSIBILITIES

Programme Management

• Coordinate staff and implementing partners to ensure the timely completion of deliverables.
• Quality assure the application of THET’s grant management processes by other team members.
• Ensure compliance with donor/country agreements, regulations and requirements.
• Identify, track and manage programmatic risk.
• Ensure effective communication with partners, donors and other stakeholders.
• Oversee project budgets, including monitoring spend against budget, undertaking re-forecasting, and authorising spend.
• Oversee the quarterly reporting process to donors.
• Coordinate and support workstream leads within the project.

Programme quality and design

• Contribute to the design of new projects: co-ordinating the proposal team; overseeing a needs analysis; liaising with stakeholders; contributing to a Theory of Change; developing content; and developing the budget.
• Develop and nurture relationships with potential and existing donors, partner organisations and consultants as appropriate.
• Contribute to the design and improvement of project and health partnership quality programme approaches, including standards, processes, tools and guidance.
• Contribute to the delivery of capacity development interventions for grant holders and THET staff.

Monitoring and Evaluation

• With support from the Research, Evidence and Learning team, oversee Monitoring and Evaluation processes for the programmes you lead, e.g. logframe and reporting mechanisms
• Lead the quarterly and annual reporting and analysis review process with institutional donors.
• Write project reports and programme reviews, and coordination of donor reporting as appropriate.
• Ensure grant holders have effective M&E plans in place and coordinate the review of their reports.
• Coordinate visits to project implementation sites for monitoring and audit purposes.
• Facilitate learning and sharing of good practices across programmes and the wider organisation.

Team Support and Line Management

• Line manage members of the Programmes Team (1-2 Programmes Coordinators).
• Oversee the contracting, payments and deliverables of in-country consultants and other suppliers.
• Lead the induction process for new Programmes Team members and other THET staff when required.
• Work with colleagues from across the team to identify areas for improvement and strengthening.

Miscellaneous

• Attend and present THET’s work at UK and international events, including the THET annual conference.
• Join your choice of THET’s and external thematic working groups, such as on gender equality and social inclusion, on the climate crisis, etc.
• Contribute to the strategic direction of THET and play a leadership role in the Programmes Team

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.

This letter should be submitted with a CV to THET by midnight Wednesday, 15th May, with ‘THET Programmes Manager’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full Job Pack and instructions.

This post is UK based and you will require current and valid permission to work in the UK.

Grant Support Executive

 £24,000-£27,000 (dependent on skills and experience) plus generous benefits

 Opportunities for full-time permanent roles

 Location – Hybrid working split between the Foundation’s office in London and home.

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

To help us with this important mission, we currently have vacancies for Grant Support Executives. Our Grant Support Executives form part of a pro-active, centralised function who support each other and work together to deliver the greatest impact wherever it’s needed the most.

The role includes carrying out the assessment of capital and revenue grants; preparing and formatting assessment reports, drafting offer letters, processing claims and ensuring key information is captured within internal systems; connecting with applicants to arrange monitoring and evaluation meetings; and working together as part of a united team to provide administrative support across the Foundation - always delivering high levels of customer service.

About the Football Foundation

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone. 

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place. 

What are we looking for?

We would love to hear from you if you have an understanding of grant application processes and governance, coupled with knowledge of how sport can be used for community benefit. You will also need experience of working with office administration systems, delivering effective administration support to a varied team, and communicating with colleagues and customers remotely.

We’re looking for a team player with a keen attention to detail and strong organisational skills who takes pride in delivering excellent customer and administrative service.

You don’t need to follow football to apply, but it is expected that you appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £24,000 - £27,000 per annum, dependent on relevant skills and experience.

You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs @ footballfoundation. org. uk

How do I apply?

To apply, please follow the steps outlined below:

1. Please send the following to jobs @ footballfoundation. org .uk

o CV

o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying.

The closing date for applications is: Friday 17 May 2024 at 09:00

First interviews are currently scheduled for 23 & 24 May 2024.

Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.

Please note that you must be eligible to work in the UK to apply.

Fundraising Assistant

Horatio’s Garden charity is looking for an enthusiastic and committed individual, with flair for communicating through the written word, to support our Trusts & Foundations fundraising. This is a fantastic role for a graduate or someone looking to start a career in the charitable sector. You will be given ongoing support, training and mentoring throughout the job. 

Horatio’s Garden is a growing, award winning, national charity improving the lives of people with spinal injuries by creating and nurturing outstanding garden projects in NHS spinal injury centres.

Trusts & Foundations is our largest income stream and we are looking to increase capacity in the team during a growth period for the charity.You will support our experienced Trusts & Foundations team to help meet, and exceed, our income targets and to provide fantastic support to our donors.You will also have the opportunity to spend half a day a week in our Salisbury garden assisting the Head Gardener and spending time with beneficiaries.

Main duties: 

1. Identify and research grant giving trusts and foundations to whom Horatio’s Garden is eligible to submit applications for funding. 
2. Proactively approach relevant trusts and foundations, where possible, to discuss potential applications before submission. 
3. Prepare and submit high quality applications for funding for a range of Horatio’s Garden projects.
4. Prepare and submit high quality, timely progress reports to grant givers, contributing to longer term relationship development with funders. 
5. Maintain the Trusts and Foundations pipeline to maximise supporter retention and income generation.
6. Identify and deliver opportunities to engage grant givers with Horatio’s Garden, through events and garden tours, to increase supporter engagement. 
7. Support the whole fundraising team with tasks where required.

General

1. Work with the gardens, arts programme and finance teams at Horatio’s Garden to understand the need for funding and the impact of Horatio’s Garden to maintain profitable relationships with supporters.

2. Ensure all contact and communications with supporters is recorded on our CRM database and on pipelines to enable continuity with supporters across the team.

3. Keep up to date with trends and developments in fundraising to identify opportunities for Horatio’s Garden to increase sustainable income.

4. Actively contribute to team and organisation meetings. 

5. Actively contribute to projects and activities across the organisation, supporting colleagues and volunteers where necessary.

6. Support the charity at events and be willing to help the team with other activities where required.This may require travel to our garden sites across the UK and overnight stays.

Essential Skills, Knowledge and Experience for this role  

• A flair for preparing compelling and persuasive written proposals/documents
• Excellent interpersonal skills, with a warm, friendly and engaging manner 
• Numerate and able to interpret data and trends

• Ability to manage a varied workload, work on own initiative to multiple tight deadlines with demonstrable time management skills and processes
• Ability to form and maintain good relationships and to work within a team
• High level of efficiency – able to work under pressure 
• Energetic with initiative and drive 
• Enthusiasm for working in the charitable sector 

• Excellent working knowledge of MS Office packages, particularly Word, Excel and Outlook 
• Empathy and understanding of the issues faced by spinal injury patients

Please apply with covering letter and CV.

5 days per week.  Some out of hours work may be required, for which time off in lieu will be provided.

We welcome informal enquiries.Horatio’s Garden is an equal opportunity employer.

Ideally based in our head office, just outside Salisbury in Coombe Bisset, SP5 4LN.  Hybrid working considered.

As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

When a child or young person is diagnosed with cancer, their whole world (and their family’s) can feel like it’s falling apart. Their anxieties are deep. Their education, mental health and social lives suffer. Their futures feel very uncertain. They need tailored psychosocial support and they need to know that their voices and unique needs are being heard and understood.

We’re there to make sure that happens.  

We believe children and young people with cancer are more than their diagnosis. And we’ll stop at nothing to make sure they have the right support and the same opportunities as everyone else.  

We know what a better future could look like for children and young people with cancer. And we know what we need to do to make that future a reality. We know we need to push harder, reach further and work smarter. And we know we need the right people on our team to help us get there. People like you.

About the role

This new role within the newly formed Brand and Marketing Communications team will play a key role in our in-house creative studio, creating engaging and inspiring content. The successful candidate will develop creative concepts and bring them to life through innovative and inclusive design across multiple channels.

You will join our growing Brand and Marketing Communications team and work collaboratively with our in-house brand and digital teams as well as the wider organisation.

Most importantly you’ll champion our work and raise the voices of children, young people and their families living with cancer to ensure they get the support they need.

We’d love to hear from you if:

• You have significant relevant experience of designing content for different platforms and channels.
• You understand the importance of developing and adapting designs to meet different audience needs.
• You love to champion creative storytelling that helps grow recognition of a brand.
• You have extensive experience of graphic design, motion design and art working in a studio or an in-house creative team.

Application timeline

Applications close on Monday 27 May 2024
First interviews – Tuesday 4 June
Second interviews – Monday 10 June

Please note if you are selected for interview you will be asked to send your portfolio in advance of the first interview.

Diversity declaration

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritized communities and creating equitable opportunities for all. We are passionately committed to taking action and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support.

Accessibility

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible.  Please get in touch with us if you would like to discuss any specific requirements.

Location: Home-based
Contract Type: Permanent
Hours per week: 35
Salary: £32,091 - £33,764 (Depending on location)

Closing Date: 27 May 2024
Interview dates start from: 4 June 2024

What we offer

In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme.

To find out more about our benefits package, have a look at our website.

If you join us, you will be part of a community that is committed to making a difference in the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

You may have experience in the following: Visual Content Creator, Creative Content Designer, Brand Storyteller, Visual Communication Specialist, Creative Studio Designer, Multimedia Content Producer, Visual Brand Ambassador, Inclusive Design Advocate, Graphic and Motion Design Specialist, Creative Design Lead, etc.

REF-213 561

Job Title:  Finance Officer
Must have: Full right to work in the UK (if you don't have this we unfortunately won't be able to consider you for this role but we encourage you to look at our other global opportunities on our careers page)
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Principal Location:London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.

Background:

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children to go to school and learn and supported over 25,000 families to set up businesses so they can afford the cost of educating their children.

Part 1:  Role Purpose:

This role is a key member of the busy HQ finance function. Although the role is primarily focused on the HQ finances, the role operates within the context of Street Child as a global charity and so also has interaction with the global finance team. The role offers the chance to work across a number of finance functions, and some of the subsidiary charities. It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role.

Part 2:  Key Responsibilities:

1) (40%) Deliver all functions related to Accounts Receivable

• Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
• Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
• Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly.  Following up on how to code any income which is not allocated to a source.
• Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements. 
• Raising donor invoices and requests for payments, and issuing donor receipts.
• Income and customer account reconciliations and revaluations.
• Any other responsibilities relating to Accounts Receivable.

2) (20%) Lead the Accounts Payable process

• Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
• Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
• Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
• Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
• Managing at least two payment runs a week and additional runs as required; ensuring that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set.
• Once the payment is made, allocating the payment against the invoices in the Finance system.
• Reviewing staff expense claims to ensure that all supporting documentation is provided before payment.
• Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
• Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
• Fully deliver the set up all payroll payments in time for the monthly pay day.  This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
• Any other responsibilities relating to Accounts Payable.

3) (40%) Month end reporting and reconciliation and subsidiary accounts

• Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
• Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
• Carry out monthly revaluations of bank accounts.
• Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
• Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
• Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
• Compile information for Gift Aid returns.
• General support and assistance to the team including administrative duties and managing the office post.
• Other ad hoc support to the wider operations team as may be required.
• Audit: support with the year end audit and provision of supporting information to auditors.

Part 3:  Person Specification

Attributes / Essential / Desirable

Education / Qualifications

• 5 GCSE at Grade C or above including English and Maths
• Post-GCSE qualification such as A-Level or T-level or equivalent
• Degree
• A Good understanding of double entry bookkeeping
• Part qualified accountancy qualification.
• Full Accountancy qualification

Experience and Knowledge

· IT Literate with strong Excel skills

• Familiar with using Teams
• Experience of working in a similar role
• Experience of using a CRM would be an advantage
• Charity or third sector experience.

Skills and Abilities

• Attention to detail
• Highly organised and self-motivated
• Flexible and able to manage multiple tasks at one time.
• Good written, verbal and presentation skills
• Ability to work under pressure and to tight deadlines
• Fast learner whilst not afraid to ask for help!
• Shows initiative in identifying problems and posing solutions
• Persistence and tenacity

Other

• Pro-active communication style including keeping team-members informed and updated as necessary.
• Work co-operatively and collaboratively with colleagues, other departments and other external contacts
• Strong communicator and able to explain work to other team members
• Good Interpersonal skills

Overview

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard, shop and café. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Role Purpose

This is a senior support post of essential development importance to allow the Dean, Chief Operating Officer, Chapter and committees to develop and maintain an effective system of governance for the Cathedral with adherence to the highest standards of good governance practice. This will include relevant regulatory and legislative requirements. The post holder will provide comprehensive and effective secretariat support for Chapter and its statutory committees.

Job Description

Job Title: Governance & Committees Manager

Reports to: Chief Operating Officer

Key Relationships: Dean and Chapter, Chief Operating Officer, Committee Members, Cathedral Safeguarding Lead

Salary: £27,200 (pro rata from £34,000)

Hours of work: 28 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at evening meetings and events.

How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below.

Interviews: In the week commencing 20th May 2024

Main Duties and Responsibilities

Governance administration

• Assist in the production and submission of a range of information required in order to demonstrate compliance;
• Liaise with external legal advisors as required;
• Assist the COO with returns, reports and filings for statutory bodies including the Charity Commission, Church Commissioners, Information Commissioner’s Office, HSE and Companies House;
• Act as the Whistleblowing Officer and assist in the working of the Whistleblowing Policy;
• Assist with the completion of questionnaires and reports for the Cathedral’s insurers, Association of English Cathedrals etc;
• Maintain the declarations of interest and gift registry records for senior staff and committee members and record in the minutes when committee members are conflicted out or need to declare an interest;
• Assist the COO in keeping a log of complaints under the Complaints Policy adopted under the Cathedrals Measure and help to ensure that complaints are dealt with according to the policy;
• Provide such other support at the COO reasonably requires including correspondence, research and diary management.

Committees administration

• Lead the co-ordination, preparation, planning and follow-up for meetings and other committee work associated with the governance of the Cathedral. This will include issuing invitations, booking rooms, issuing Zoom invitations, arranging refreshments and access needs, assisting in the drafting of agendas, gathering and circulating supporting papers for the meetings, attending meetings, taking confidential minutes, circulating and amending minutes and maintaining action trackers for the members of the following committees: Chapter, Finance Committee, Audit & Risk Committtee;
• Assist in the work of the Nominations Committee to recruit members for the new committees;
• Assist in the work of the Standing Committee as it prepares for Chapter meetings;
• Assist the Dean and COO in their governance responsibilities under the Care of Cathedrals Measure 2021, including being the point of contact with the Fabric Advisory Committee and liaising with its Chair and Secretary;
• Liaise with committee members and maintain good relationships;
• Liaise with professional advisers where appropriate and in consultation with the COO;
• Assist in the scheduling of training and circulation of information and papers for Chapter and committee members as required. 

Safeguarding administration

The Cathedral follows the safeguarding best practice and guidance set out in the Diocesan policy “A Safe Church” and also follows the policies and guidance set out by the National Safeguarding Team.

Reporting to the Cathedral Safeguarding Lead (CSL), the post-holder will:

• Assist the CSL in ensuring that safer recruitment practice is observed in all recruitment;
• Undertake the DBS checks for staff and volunteers if required, including verifying identity, submitting the applications and reporting to the candidate’s line manager/team leader when the checks have been completed. This will include advising colleagues as to which checks are appropriate and liaising with the Diocesan Safeguarding team and Volunteers & Community Officer;
• Maintain accurate records of all DBS checks carried out in a central register;
• Arrange for all new staff (paid and volunteer) to attend safeguarding training and arrange follow-up training for existing staff (every 3 years). This will include ascertaining which levels of training are required and which individuals will also need specific additional training for their roles;
• Liaise with the trainers to identify training sessions, book rooms and catering and arrange room set-up;
• Maintain accurate records of all safeguarding training carried out in a central register;
• Report to Chapter when required.

Additional responsibilities

• Support the COO in the coordination of risk management across the organisation;
• Arrange and manage the Annual Parochial Church Meeting (APCM) and parish clerking duties;
• Ensure timely publication of statutory notices in advance of the annual APCM;
• Assist the COO with returns, reports and filings for the Parish;
• Support data protection compliance across the organisation;
• Ensure that the highest standards of professional performance are maintained;
• Promote equal opportunities in the work of the department;
• Participate in the arrangements for this role’s performance review and appraisal;
• Ensure that professional skills are regularly updated through participation in training and development activities;
• Any other responsibilities as may reasonably be required.

The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.

Person Specification (E = Essential / D = Desirable)

Skills/Aptitudes

• Full proficiency with MS Office, including Outlook, Word, Excel and PowerPoint (D) Ability to work in a complex organisation with multiple stakeholders (E)
• Ability to ensure that staff, committee members and volunteers follow necessary procedures and requirements, including new ones under the Cathedrals Measure (E)
• Ability to balance a busy and varied workload and work on multiple tasks at the same time (E)
• Proven strong writing skills (E)
• Able to draft agendas from an outline brief (E)
• Proven ability of minute-taking and producing summaries of outcomes and actions resulting from meetings of a formal nature (E)
• Proven ability to manage the formal processes of meetings, in a proactive way (E)
• Good organisation skills in naming and storing of formal documents (E)
  
  

Knowledge/Experience

• Excellent IT skills (E)
• Knowledge of governance processes (E)
• Experience of working with and administering databases, summarising information in an easy to understand format (E)
• Significant administrative experience (E)
• Church of England and charity sector experience (D)
• Experience of taking responsibility and accepting ownership of areas of work with a significant impact on an organisation’s reputation (E)
  
  

Personal Attributes

• Maintains the highest standard of confidentiality, professionalism and integrity (E)
• Understanding of the Nolan Principles of good governance (E)
• Ability to prioritise (E)
• Proactive problem solver (E)
• Highly efficient and organised (E)
• Excellent interpersonal skills and willingness to work patiently and constructively with others (E)
• Excellent written and spoken communication skills (E)
• Flexible and cooperative team player (E)
• Self-motivated and able to work without close supervision  (E)
• Willing to work flexibly including occasional evening and weekend work
• Demonstrates empathy for the vision, mission and values of Southwark Cathedral (E)
• Respectful of all with understanding of diversity and inclusion as core values at Southwark Cathedral (E)
  
  

Salary: £47,950 Pro Rata
Location: London
Job Type: Freelance - 9 months

WANTED! Senior direct marketing manager for a busy global charity.

THE COMPANY

Our client is a much loved and admired global youth charity that helps transform communities, ensuring all young people have a sense of belonging and a place where they can thrive.

THE ROLE

As the Senior Direct Marketing Manager (Retention) you're responsible for driving the retention strategies including the cash appeal and stewardship programmes. You'll also manage the major donor and mid level retention programmes.

On a day-to-day basis you will
- develop and deliver direct marketing campaigns for a range of direct marketing campaigns
- optimise the mix of direct marketing channels, appeals/ products and audiences
- manage a team of 4

YOU

You be successful in the job of Senior Direct Marketing Manager you MUST have
- an in-depth experience of direct marketing or individual giving
- a proven track record of developing and delivering direct marketing campaigns
- significant experience of devising and managing large income and expenditure budgets
- experience of line management
- native level English skills

Apply Now!

Salary: £47,950 Pro Rata
Location: London
Job Type: Freelance - 9 months

NB: You must be eligible to work in the UK

If this role isn't what you are looking for, don't worry. At Stopgap we cover a wider range of freelance and permanent positions with dedicated sector specialists. It is worth checking our website for all our latest jobs and registering to receive job alerts so you are the first to know about a new opportunity.

Marketing, Digital and Creative Recruitment
Stopgap - Talent With A Spark

Support Worker

We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).
Hope House - Support hours 24 hours 7 days per week, with sleep- in based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 3.2 Support Workers.
Current Vacancy - 1x FTE/1 x FTC Support Worker role who will be allocated to work with customers at both sites.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

As a dedicated marketing resource in this small but energetic charity team, the role of marketing assistant is to help elevate Youth Talk’s story and brand awareness amongst its target markets. The primary focus and accountability is to deliver on fundraising goals, driving awareness and new funding leads from its designated target markets.

Reporting to the Fundraising Manager this will include responsibility for creating and managing impactful marketing content and campaigns that grow the brand profile and drive fundraising income. This would be working across all channels including social media, search, PR, events and website content. This new position will build on the significant work and achievements of the last couple of years and you will support the strategic development of our fundraising marketing plan. 

This will require working closely with all the Youth Talk team as well as sourcing content from corporate partners, funders and external suppliers and stakeholders.

Main Responsibilities

• Build on Youth Talk’s Marketing Plan to ensure a balance of content across all marketing channels - effectively engaging with a range of audiences.  

• Write, edit and proof-read content for Youth Talk’s website, social media, email newsletters, press releases.

• Energetic, ideas-driven, low-cost marketing attitude. Strong focus on lead generation and ROI to be accountable for delivering on fundraising targets.

• Grow Youth Talk’s social media presence to generate new supporter leads and engage with comments to identify new creative stories.

• Support the fundraising team to develop, implement and evaluate a range of marketing activities and communications to deliver on Youth Talk’s strategic plan.

Additional Responsibilities

• Identify potential new relationships and opportunities for fundraising support.
• Produce reports on marketing activity to optimise content performance and develop insights to inform future activity.
• Work with the team to extract data opportunity for marketing use.
• Provide guidance to staff, external partners and funders on the consistent use of the Youth Talk brand and assets, including the logo, tone of voice, imagery.
• Be the brand guardian in terms of managing correct discipline and best practice around the brand as a mental health charity. Including working with internal colleagues to extract the maximum input and marketing value from the wider Youth Talk team.
• Provide support with events, including representing Youth Talk at events.

Person Specification

We are looking for a marketing individual who can demonstrate the following experience, skills and knowledge:

• Strong marketing and creative skills
• Previous experience in digital marketing across multiple channels
• Passion for social media
• Strong copywriting skills
• Ability to multitask, roll up your sleeves and be part of a small energetic team where adaptability is key
• A team player, as well as the initiative to manage your own work plan
• Experience in using IT systems and marketing management platforms
• Ideally working knowledge of WordPress
• Search engine marketing experience
• Attention to detail and a high level of literacy
• The ability to spot potential and build relationships
• A desire to learn more about fundraising

To make an application to be considered for the role, please submit the following:

· An up-to-date CV outlining your relevant experience (no more than 2 pages).

Interviews will be conducted in St Albans on 29th May.  

FUNDRAISING MANAGER (INTERIM)

We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Fundraising Manager.

About the role

This is an exciting opportunity to help SARSAS realise it’s vision of a world without sexual violence, through our ambitious strategy to extend our preventive programmes and maintain our essential high-quality services. Through developing and expanding income generated through trust and grants, corporate giving and individual giving, you will help us to be part of the systems change to end gender-based violence.

You will work closely with the Senior Leadership Team (SLT) and team leads to understand funding priorities, identify potential funders and donors and develop compelling funding bids, proposals and appeals. This will include collaboration to develop partnership proposals.

You will undertake new prospect research and develop and nurture excellent donor relationships. You will seek opportunities to strengthen and build on existing and lapsed funding relationships and be proactive about identifying further development opportunities.

In order to realise our ambitions, we need to extend our programme of fundraising growth, so we can increase our annual income from circa £3 million to in excess of £3.5 million.

About you

Through this new organisational role, you’ll proactively create and grow fundraising income opportunities with individuals, corporate partners and grant giving trusts and foundations. You'll bring our cause to life and building lasting funder and donor relationships, leading the drive for new donor engagement and securing sustainable, multi-year funding.

Through your fundraising expertise, you will have a proven track record of building relationships with corporate partners, individuals and other donors to achieve and exceed annual income targets and KPI’s. You’ll have ability support and mentor your team and the capacity yourself to create and craft compelling bids, proposals and appeals that successfully engage and attract donations from new and existing supporters.

You will be an exemplary relationship builder and have experience in developing multi-faceted partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).

We are a small team and so you will be comfortable rolling up your sleeves to help out team members and to support new business across other income streams.

You’ll be excited by the opportunity to join SARSAS and to work in a varied and busy role within a collaborative and supportive environment.

About SARSAS

SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.

Key responsibilities

Fundraising delivery and development

• Develop, monitor and manage a fundraising portfolio capable of generating in excess of £500k per annum, establishing a fundraising pipeline and a range of KPI’s that can be tracked and will enable you to make informed projections regarding future income.
• Set up and manage clear planning processes to prepare funding applications, providing clear guidance to colleagues and external partners, which supports effective collaboration, and ensures the submission of high-quality bids, on time.
• Work with and support external consultants and colleagues to help secure fundraising partnerships and income from grant giving trusts and foundations.
•  Write high quality, well-written persuasive and compelling funding applications to secure grant funding.
•  Support the Corporate Partnerships Lead to develop authentic, compelling, creative and winning funding and partnership proposals that can successfully engage corporate partners and align with their needs, motivations, areas of interests and values.
• Develop the SARSAS Individual Giving Strategy and support the FunComms Administrator and wider Comms team to design and deliver excellent, engaging and regular communications and powerful fundraising appeals alongside establishing the associated data and systems to grow our income and pool of individual supporters making one off or monthly donations.
•  Keep up-to-date and accurate records of fundraising activities and provide quarterly updates to the senior leadership team.

Relationship management and stewardship

•  With colleagues, undertake market research and funding insight to identify new prospects and grow our income and pool of supporters.
•  Identify and broker relationships with key funders capable of funding against our fundraising priorities, providing high-quality relationship management, using appropriate communication tools and channels to maintain relationships with key individuals and organisations.
•  Design and implement generic and bespoke stewardship plans for our current network of donors, working closely with the Communications Team on the development of mailings, reports, and events as necessary.
•  Provide advice and support, as necessary, for staff who serve as primary contacts for funders/donors, to ensure that relationships are maintained to a high standard.
•  Build strong relationships across SARSAS and work with teams in an integrative way to achieve organisational ambitions.

Planning, monitoring and evaluation

•  Working closely with the SLT and relevant managers, develop a funding pipeline, which aligns across all programmes, and collaborate on quarterly update reports for the Board of Trustees and the Finance, Risk & HR Sub-Committee.
• Support SLT/ team leads to define fundraising priorities, ensuring that resources are deployed in a timely, and proportionate manner.
•  Maintain accurate and up-to-date records to evidence the impact of fundraising activities, including raised income, donor acquisition, donor retention, return on investment, donor engagement metrics, and our fundraising growth rate.
•  Oversee full implementation of Donorfy system for fundraising
•  Provide high-quality monitoring and evaluation reports.

Staff management

•  Provide leadership for your team, inspiring and motivating staff, freelancers and volunteers, setting KPIs, reviewing and improving performance, ensuring fundraising meets/exceeds targets.
• Provide and/or oversee line management of team members, ensuring that professional standards are maintained, and staff wellbeing is supported.
•  Ensure that all work adheres to all policies including Safeguarding and Data Protection guidelines.
•  Work alongside the HR Officer, to co-ordinate the recruitment of training staff.

Additional information

•  Undertake any other duties commensurate within the role including working flexibility to organisational priorities.
•  Work as part of a team, promoting the ethos and values of SARSAS.
• Ensure that all work is conducted in line with SARSAS policies and procedures and Rape Crisis England & Wales (RCEW) National Service Standards.
• Attend all training, whether statutory or non-statutory, as required.
•  Adhere to SARSAS’s policies and procedures.
•  Actively participate in the risk assessment, management of risk process, and all aspects of Health and Safety.

This job description is not exhaustive and is subject to review in consultation with the post holder and according to future changes/developments within the organisation.

Contract information

Salary: £36,000 pa FTE
Hours: 37 hours per week (or as agreed)
Responsible to: Head of Income Generation (CEO while this post is vacant)
Based: Bristol based with up to 50% working from home
Annual Leave: 27 days + bank holidays (pro-rata)
Contract: Fixed term up to 12 months

Applicants will undergo a basic criminal record check before employment starts.

How to apply

Closing date for applications is Midnight on Monday 27th May 2024

Interviews will be held on Monday 3rd June 2024. Please ensure you are available for an interview on these dates.

Interviews will be held in person in our Bristol office but please indicate in your application if this is not possible so we can consider an alternative.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Lambeth.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Lambeth Step Forward Recovery Cluster is an accommodation based service, set across Lambeth including hub sites situated in Brixton and West Norwood. The service provides care and support to over 60 customers living with enduring long term mental health. We also provide a service for two short-term post hospital discharge schemes for customers, who need support following hospital admission.

The role of our Support Worker play's a crucial role in fulfilling our customers expectations, making a positive difference and where appropriate supporting customers to step down to a lower level of support. Our Support Worker's are guided and mentored by 2 team leaders alongside a Contract Manager and as part of the team you will be developing and sustaining a good quality service to all our customers. An essential part of this role involves developing good partnership working with a range of professional's and maintaining excellent record keeping in line with our compliance management. More importantly, you will be required to oversee support planning, updating Risk Management Plans, and Keyworking. Applicants will need to be pro active and support our customers to enhance their lives.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by Management staff
- Meet customers regularly for support sessions, providing emotional and practical support
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
- Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high quality accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Support customers to apply for benefits and manage their bills. Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
- Approachable and open to others
- Enjoy working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible in work roles
- Open to feedback and good insight into self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused and enjoys helping people
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

If you are looking for a new and exciting opportunity then take a look at this rewarding role and join our team?

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

Do you want to make a real difference to the lives of adults that need support? Are you passionate about equity, fairness, and everyone having the right to a happy, fulfilled life? Do you want your employer to support your wellbeing and ambitions to progress your career and development?

We are seeking Community Support Workers to join one of our community-based services in Stockport, which aims to provide extensive care, specialist positive behaviour support and promote independence and inclusion within the local community, in order to empower the individuals to take control of their own lives. The main focus is to provide the highest level of support in order to enable greater independence, choice and fulfilment for the individuals.

Salary – £20,296.90 (£12.01ph) for a 32.5 hour week, plus enhanced pay for weekend hours of +25% hourly rate. (Full time equivalent salary of £23,412 for 37.5hrs)

Working Pattern – 32.5 hours (full time) with part time hours also available. Hours range from - 9.00am through to 5.00pm Monday to Friday. Some evening and weekend work is also required which is on a rota. An enhanced payment is paid for weekend hours of +25% hourly rate.

Location – Specialist Day Service Provision, Kershaw’s Tanner, Water Street, Stockport, a Together Trust Service.

We are looking to recruit more than one individual and part time working could be considered.

Here at Together Trust our vision is to champion a better future for the adults we support.

The people we support have a variety of complex needs which may include learning difficulties, Autism spectrum conditions, including behaviours perceived as challenging, mobility, communication, health and social care needs.

What can you bring to the service...?

We are looking for Community Support Workers who have the ability and resilience to work with behaviour, which may challenge, in a caring and consistent manner, including the maintenance of appropriate boundaries for behaviour.

Do you have the ability to work individually on shift using your own initiative and as part of a team, maintaining & encouraging, open and honest communication?

Can you undertake the full range of tasks, in a well-planned way that respects & values the individuals?

Help us make a change to the people we support.

Why work for us?

- You will be joining a great team of like-minded people.

- 27 days annual leave rising to 30 after 5 years and 33 after 10 years plus bank holidays.

- Occupational sick pay and family friendly policies including enhanced maternity.

- Comprehensive training and continuing development opportunities.

- Long service awards including cash gifts and extra holiday.

- Mental Health First Aiders offering support from trained colleagues, and free mental health support through our employee assistance provider Lifeworks.

- Access to health plans where you can subscribe to claim towards therapy, dental etc. through Simply Health.

- Free in person and online yoga classes for all staff.

- A range of discounts and cycle to work schemes as well as staff council and staff networks.

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

Visit our website -

Take a look at our short video

If this sounds like a place for you and you think you have the relevant skills and experience we are looking for please get in touch or apply now. We would love to hear from you!

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.

Part time hours would require a minimum of 22.5 hours worked fully flexible across all operational hours, Monday to Saturday 8am to 6pm

We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.