About us
Who we are
Providing care
We deliver free, high-quality, compassionate care and support to terminally ill patients, their family and carers. We deliver care that is special and unique to each individual.
What we offer
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Specialised care for those over 18 with complex problems who are suffering from a terminal illness when cure is no longer possible
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Short-stay inpatient ward for symptom management and/or end of life care
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Outreach support in the patient’s home - Clinical Nurse Specialist
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Day therapy
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Counselling
Research & Education
We work in partnership with higher and further education providers to supply education, training and support to over 2,165 health and social care professionals every year.
Research is a key part of our work. Our care is based on the latest research, with our research programme directed at improving care for patients, their families and carers. LOROS works collaboratively with other local health and social care providers to benefit patient care. We also work closely with those responsible for commissioning health care across Leicester, Leicestershire and Rutland.
Our culture and values
Our Mission
LOROS is a charity whose aim is to enhance the quality of life of adult patients with cancer, progressive neurological conditions and end-stage organ failure for whom curative treatment is no longer possible. Patients are treated at the Hospice and in the community based upon clinical need, regardless of background and the ability to pay.
LOROS specialises in holistic, multidisciplinary care, focused on the whole person and including family and carers. The care given takes into account the patients’ physical, psychological, social and spiritual needs as well as their own choices. Family members are supported in adjusting to loss and bereavement.
LOROS contributes to the education and training of its own and other health and social care professionals and of volunteers. The charity is also committed to research in order to improve the understanding and practice of palliative care.
Our Values
Professional
Showing respect to patients and families, as well as members of our community, staff and volunteers.
Focused
On exceptional quality service and support for patients and families whilst listening, learning and adapting to their diverse needs.
Collaborative
Working together as colleagues and with local, regional and national partners to grow meaningful relationships and achieve sustainability.
Compassionate
Showing kindness, discretion and sensitivity as we care for our patients, families, our community, staff and volunteers.
Trustworthy
Be honest, reliable and consistent, showing respect and dignity in everything that we do.
Accountable
To our patients, their families, our community, staff, volunteers and external organisations/bodies.
Equality, diversity and inclusion policy
Through our recruitment and selection policy, we ensure that no individual receives more or less favourable treatment on the grounds of race, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, sex and sexual orientation and religion or belief.
LOROS aims to provide a working environment which:
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Enables LOROS to attract new recruits
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Supports and values individual members of staff
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Through its terms and conditions of employment offers competitive rewards
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Encourages professional and personal development
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Promotes a culture of caring for colleagues
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Promotes an ethic of providing and of facilitating high quality care for patients and their families
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Provides a safe and conducive working environment
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Enables staff to balance work and home life
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Promotes LOROS as a good place in which to work.
We ensure our recruitment process is fair and accessible for everyone. If you have specific requirements to facilitate your attendance at interview, please call (0116) 231 8413 or email the Human Resources team to arrange this.
We take our responsibility to protect vulnerable people very seriously. Vacancies which involve contact with our patients, their families and carers may be subject to a Disclosure and Barring Service (DBS) check. Previously this was known as a Criminal Records Bureau (CRB) check. You will be advised of this at the time of application.
