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Marketing Officer (Individual Giving and Legacy)
Make a real impact in a marketing role with purpose.
At Prospect Hospice, we are dedicated to providing expert, compassionate palliative and end-of-life care to patients and families across Swindon, Marlborough, and northeast Wiltshire. We are now recruiting a Marketing Officer – Individual Giving and Legacy, an exciting opportunity for a skilled and passionate marketing professional to help drive supporter engagement and secure essential fundraising income.
Hours
- 37.5 hours per week
- Hybrid working – minimum 2 days in the office (Wroughton, Swindon)
- Flexible working options – adaptable hours to suit your lifestyle
What is the role?
As our Marketing Officer for Individual Giving and Legacy Fundraising, you will play a key role in developing and delivering integrated fundraising campaigns across multiple channels, including direct mail, digital marketing, social media, and email marketing. You'll manage campaigns to promote regular giving, legacy donations, raffles, lottery entries, and in-memory giving.
Working alongside a supportive and collaborative team, you'll ensure every supporter receives a thoughtful and personalised experience. By using data insights to shape strategy and reporting on campaign performance, you’ll help us grow sustainable income streams that fund vital hospice services.
Key Responsibilities:
- Deliver effective individual giving and legacy fundraising campaigns
- Develop segmented supporter journeys to boost donor retention and engagement
- Manage in-memory giving platforms, raffle and lottery programmes
- Collaborate with internal teams and external agencies to maximise impact
- Use donor data to inform and optimise fundraising performance
- Ensure all activities meet compliance and regulatory standards
About you:
We’re looking for someone who is:
- Experienced in individual giving, direct marketing or legacy fundraising
- A strong communicator with campaign/project management skills
- Skilled in using fundraising databases and digital marketing tools
- Passionate about charity marketing and supporter experience
- Able to manage multiple projects with excellent attention to detail
- Aligned with our hospice values and mission to support people at end-of-life
- Inclusive and collaborative, working with internal teams and external partners alike.
- Committed to excellence, ensuring our fundraising communications are impactful, relevant, and strategically aligned.
Please see the job description for full details and person specification.
Marketing Officer (Individual Giving and Legacy)
Aspire Values
For more information or to have a chat about the role, please contact Nick Pride, Head of Individual Giving, Legacy & Supporter Experience
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Flexible working
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
The client requests no contact from agencies or media sales.
Spiritual Care Lead
At Prospect Hospice, we believe that caring for someone at the end of life means caring for the whole person, their physical, emotional and spiritual wellbeing.
We are looking for a compassionate and thoughtful Spiritual Care Lead to help ensure that spiritual care remains a central part of the support we offer to patients, families, carers, staff and volunteers.
This is a unique opportunity to contribute to deeply meaningful work, supporting people as they reflect on life, relationships, belief, meaning and identity during some of life’s most profound moments.
Hours: 12 hours per week (with flexibility to meet service needs).
The role
Working as part of our Family Support Team and wider multidisciplinary team, you will lead the development of spiritual care across the hospice and provide specialist support to those experiencing spiritual or existential distress.
You will help ensure that spiritual care is inclusive and accessible to people of all faiths, beliefs and life stances, recognising that spirituality is about far more than religion.
The role provides the chance to support peoples’ needs at a crucial time of their life, offering a place to explore their illness and emotional wellbeing, any anxieties and fear, concerns about their family and what the future looks like, focusing on coping strategies which they can use to empower them or bring peace and clarity.
Through your work you will:
- Offer compassionate spiritual and pastoral support to patients, families and carers
- Support colleagues in recognising and responding to spiritual needs
- Contribute to multidisciplinary discussions and care planning
- Provide opportunities for reflection and support for staff and volunteers
- Build relationships with local faith leaders and community networks
- Help shape and develop spiritual care services across the hospice
Your presence and leadership will help create space for reflection, connection, dignity and meaning at the end of life.
About you
You will bring both professional expertise and deep compassion. You will have:
- A recognised pastoral care, counselling or spiritual care qualification
- Membership of a relevant professional body (e.g. hospice or healthcare chaplaincy association)
- Experience supporting people through complex emotional or spiritual distress
- Strong understanding of diverse faith traditions, beliefs and cultural perspectives
- Experience working collaboratively within multidisciplinary teams
- Excellent listening, communication and reflective practice skills
Experience within palliative care or healthcare would be beneficial, but most important is your commitment to compassionate, inclusive and person-centred care.
Informal visits or calls are very welcome, please contact Jaqui Gullis, Clinical Lead.
The Family Support team say
- "We’re a small, supportive team where everyone’s voice matters. We work with autonomy and are dedicated to creative, person centred care.”
- “The work is challenging and it can be emotive, but it is deeply rewarding and the team work is strong”.
- "The leadership is strong and leaders are accessible, engaging and empowering. Clinical supervision and reflective practice is actively enabled”.
- "We have a strong learning culture and work closely with an experienced multi-disciplinary team. Together, we create meaningful and positive change for the people we support.”
Interviews will commence from Friday 17th April.
We offer a great range of benefits, including:
- 27 days annual leave entitlement plus bank holidays (rising with length of service)
- Membership of the NHS pension scheme is available for existing members
- Generous contributory pension scheme for all other staff
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme and wellbeing team
- Supportive induction, training and development
- A values led, inclusive working environment
The client requests no contact from agencies or media sales.
Salary: £52,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings.
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 10:00am on Sunday 29 March 2026.
Job Information:
The Role
This is an exciting time to join Hospice UK! We are growing significantly as a charity and our brand awareness and profile has never been higher.
You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home.
As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You’ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years.
You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You’ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity.
You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant.
The Team
We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes!
At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers.
About You
You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You’ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail.
You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Would you relish the opportunity to oversee and provide organisational change, organisational development and organisational design expertise, as British Heart Foundation (BHF) undertakes a major technology-enabled transformation programme: Enterprise Foundations?
Are you able to liaise closely with the Business Integrator (BI) on change readiness and change planning, representing the voice of BHF, and ensuring that change, engagement, communications and training activities are designed appropriately, properly resourced and evolve the organisational culture?
If so, we'd love you to join our Talent & Organisational Development team as our Head of Organisational Change for Enterprise Foundation.
About the role
In this role you’ll have responsibility for the end-to-end change life cycle, leading the people side of change connected to Enterprise Foundations, including changes to ways of working and cultural change.
You’ll work with stakeholders to solve complex challenges, guiding and influencing them through critical transformation. You’ll also provide change leadership that enables these stakeholders to achieve their transformation goals and better deliver their strategic objectives.
Leading on organisational design and operating model change connected to Enterprise Foundations, you’ll ensure that it is resourced appropriately and linking it to other organisational design work across BHF.
You’ll also liaise with Transformation Directors, our Head of Organisational Change, Head of Internal Communications, People Business Partners and the team to support our People Experience, Technology strategy and the delivery of BHF’s strategy to 2030 – a key aspect of which is delivering technology transformation through the Enterprise Foundations programme.
Working arrangements
Please note this is a 9-12 month fixed term contract covering family leave.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You’ll have previous experience influencing stakeholders and gaining buy-in to change, communication and engagement activities. You’ll also be able to create and implement change plans that are tailored to the needs of Enterprise Foundations, enabling the successful transition to new ways of working.
With a Post Graduate qualification in organisational change/business change/behaviour, or equivalent experience, you’ll have previous knowledge and application of change models and organisational design principles, being able to identify the cultural shift needed to achieve strategic technology transformation, translating that into interventions to deliver and embed behaviour and culture change.
Able to work with senior leaders you’ll be able to develop strong working relationships with key stakeholders which support behavioural change to enable successful technology transformation is essential.
You'll have a passion for solving complex business challenges, and will have strong problem-solving skills being able to exercise mature judgement, flexing plans where necessary to achieve impact.
To be successful in this role, you’ll also have:
- Project management experience
- Previous experience of developing and implementing organisational design programmes
- Experience of supporting culture change programmes that adopt new ways of working.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth
To find out more about our benefits you can check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
We aim to run a single stage, in‑person interview, which will include a presentation element, at our London offices. However, depending on application numbers, the process may include an initial Teams interview followed by this final in‑person stage interview.
How to apply
It’s quick and easy to apply for a role at BHF. Just click through to our careers site. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £46,750 per annum
Hours: 35 hours per week
Closing date: Tuesday 31 March 2026 at 10.00am
Interview date: Monday 13 April in person with a possible second stage in person on Friday 17 April.
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Corporate Partnerships Manager to help us build on this momentum.
Do you have a passion for building and driving mutually beneficial partnerships that can help drive forward breakthroughs in type 1 diabetes? The Senior Corporate Partnerships Manager role presents an opportunity to play a critical role in income and impact for our work here at Breakthrough T1D.You will oversee strategic partnerships with key industry partners who share our passion for a world without T1D.We’re looking for a confident relationship builder with experience and a touch of creative flair to build on our highly valued strong and long-established partnerships.We want to take these partnerships to another level in the years ahead and build further partnerships to accelerate progress for our mission.This role is a key member of the Fundraising & Engagement division and engages with senior colleagues across the organisation, within our international Breakthrough T1D community and also key partners.It’s an exciting time at Breakthrough T1D with a new and ambitious strategy and if you’d like to help make the next chapter a reality, we would love to hear from you.
Experience required
You’ll have previous experience of:
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Extensive experience of either working in corporate fundraising, preferably in a new business environment, or working in a commercial marketing/sales position in a client facing role, preferably with knowledge of the medtech and pharmaceutical industries.
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Experience of researching, prioritising and developing new strategic business partnership opportunities.
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Experience of achieving and exceeding new business income targets including developing individual corporate partnerships to the value of £100k+.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Ready to use your HR expertise to make a meaningful impact? As an HR Business Partner at MSI UK, you’ll play a pivotal role in driving organisational performance, improving the colleague experience, and contributing to a culture where people truly thrive.
Contract: Permanent, Hybrid
Hours: 35 per week, Monday–Friday
Salary: £42,213.23 – £51,078.01 (dependent on experience and location)
What You’ll Be Doing
In this influential role, you’ll partner closely with senior leaders and stakeholder across your designated region, providing expert HR guidance and enabling them to deliver on our organisational goals. You will:
- Deliver strategic HR initiatives aligned with MSI UK’s mission and values
- Lead on employee relations, ensuring a high‑quality, values-led and legally compliant approach
- Shape people policies and programmes that build culture, capability and engagement
- Drive HR service excellence, contributing to a collaborative, high‑performing HR team
You’ll be a visible, proactive partner—supporting managers, coaching colleagues, and helping create the conditions for success.
About You
You’re an experienced, people-centred HR professional—ideally CIPD Level 7 qualified—with a passion for making a positive impact. You’ll bring:
✔️ Significant HR and employment law knowledge
✔️ Advanced experience leading complex employee relations matters
✔️ Excellent communication skills and confidence using HR systems
✔️ A high level of discretion, integrity, and self‑motivation
✔️ The ability to work autonomously while building strong relationships
Why You’ll Love Working With Us
We’re committed to supporting, developing and recognising our people. When you join MSI UK, you’ll benefit from:
Financial Benefits
- Competitive salary
- Up to 5% employer pension contribution
- Fast expense reimbursement (within 10 days)
Work–Life Balance
- 25 days annual leave + an extra day for your birthday
- Buy and sell annual leave scheme
- Family‑friendly policies
Rewards & Perks
- Long‑service recognition
- Discounts at 4,000+ retailers through Blue Light Card
Health & Wellbeing
- 24/7 GP access
- Employee Assistance Programme
Career Development
- Paid learning and development opportunities
- Accredited apprenticeships
- Clear pathways for career progression
Ready to Make an Impact?
If you’re passionate about improving colleague experience and enabling organisational success, we’d love to hear from you.
Apply now and help shape the future of HR at MSI UK.
We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Harris Hill is urgently seeking an experienced Direct Marketer, to join a medical charity in Cambridgeshire for 3-6 months on a full time basis.
This role will require you to be in the office 3 days per week, with one from home. On of these days has to be a Wednesday, with office hours being 9-5.
To be considered, you will have proven experience within individual giving, direct marketing, and individual giving campaigns with end-to-end responsibility. You will have designed and implemented supporter or donor journeys with retention and engagement, and have a strong understanding of direct marketing principles across offline and digital channels.
In addition, you have used fundraising CRM or databases to support delivery, reporting and analysis, as well as managing third party suppliers and internal teams. You will be adept at managing budgets and monitoring campaigns with ROI in mind.
If you are interested in finding out more about this amazing organisation, the work they do, and would like to see more info pertaining to the role, please do apply ASAP, as the client is actively recruiting.
We are recruiting for a temporary data & insight officer for an amazing health support charity. You will ensure the organisation manages their supporter data responsibly, facilitate effective use and development of data across the organisation and provide insight and analysis to increase fundraising potential.
Hybrid working - 3 days per week in the office ( Wednesday). The role is 3 to 6 months and looking for an immediate start!
The Role
Donorfy Maintenance and Development
Enter supporter data into the database accurately and in a timely manner using Donorfy integrations or import tools
Liaise with internal and external contacts to agree schedules and formats for all regular financial and fundraising imports. Maintain relationships with solution providers and other related parties.
Day to day responsibility for data imports, data validation and data cleaning, to ensure accuracy of supporter information
Data Analysis & Reporting
In collaboration with colleagues across fundraising and marketing, identify areas for regular reporting to add value to existing processes and procedures and ensure these reports are delivered to schedule.
Explore and deliver analytics opportunities that enable the charity to make data-led strategic and tactical decisions
The Candidate
Experience of administering and maintaining a supporter database and developing the database to improve functionality across all areas of fundraising.
Experience extracting data from a CRM based on complex inclusion and exclusion criteria, A good understanding of segmentation and the effective use of supporter data for campaign purposes.
Good knowledge and experience of using a fundraising database for reporting and analysis.
Knowledge of GDPR and Fundraising Code of Practice as they relate to direct marketing and able to appropriately raise areas of non-compliance.
Proven ability to manage relationships with third party suppliers including fundraising platforms and mailing and fulfilment houses.
A good understanding of fundraising and how the effective use of data can drive supporter engagement and income growth.
Excellent lT skills, particularly with Microsoft Office and CRM like Donorfy
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are recruiting for a Temporary Direct marketing Lead for a medical support charity. You will plan, deliver and optimise integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters, acquiring new donors, increasing the value of existing ones, and maximising return on investment.
Hybrid working - 3 days per week in the office (Wednesday). The role is 3 to 6 months and you need to be able to start immediately !
The Role
Lead the planning, development and delivery of integrated direct marketing campaigns designed to generate income and grow the Charity's supporter base.
Manage end-to-end delivery of appeals and fundraising communications across multiple channels, including direct mail, email, digital advertising, phone, and social media.
Develop compelling direct response propositions and campaign messaging that inspire supporters
Oversee the production and delivery of key campaigns including seasonal appeals, regular giving recruitment, lottery promotion, reactivation campaigns and donor stewardship communications.
Monitor, analyse and evaluate campaign performance against agreed targets, including income, response rates, conversion and return on investment.
Work with Data & Insights to refine audience targeting and segmentation to maximise campaign effectiveness and future campaign planning.
Manage internal and external relationships, including MarComms, Finance, Data & Insight, and third- party suppliers.
Develop and optimise direct marketing journeys that support supporter acquisition, conversion, retention, upgrade and reactivation.
Strategy, Planning and Budget Management
Data, Insight & Reporting
The Candidate
Proven experience delivering individual giving, direct marketing and individual giving campaigns with end-to- end responsibility.
Demonstrable experience of designing and implementing effective Supporter or donor journeys that improve retention and engagement.
Strong understanding of direct marketing principles across both offline and digital channels.
Experience using a fundraising CRM or database to support campaign delivery, reporting and analysis.
Experience managing third-party suppliers and working collaboratively with internal teams.
Experience managing and monitoring campaign or project budgets, with accountability for spend and return on investment
Demonstrable experience designing or optimising supporter or donor journeys that improve retention, engagement and lifetime value.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to partner with a leading charity on a vital Interim Supporter Care Manager role. This position involves leading and managing supporter engagement activities, ensuring high-quality supporter experiences during a busy fundraising period.
Key Responsibilities:
- Manage and support the supporter care team to deliver exceptional supporter experiences across multiple campaigns.
- Oversee supporter enquiry processes, ensuring timely, consistent, and high-quality responses within agreed SLAs.
- Line manage staff, providing supervision, coaching, and development opportunities.
- Coordinate workload and resources to handle peaks in supporter enquiries, particularly during major events.
- Develop and streamline processes for supporter engagement, liaising with other teams to support supporter journeys effectively.
- Handle complex supporter enquiries, complaints, and escalations with diplomacy and sensitivity.
- Monitor volume and performance of supporter interactions across channels such as email, SMS, and social media, recommending solutions to minimise response times.
- Support wider project teams by providing capacity planning, coverage, and communication to ensure supporter needs are prioritised.
- Maintain compliance with GDPR and Fundraising Code of Practice, ensuring all supporter data is managed securely.
Person Specification:
- Proven experience managing supporter or customer care teams, preferably within a mass participation or community engagement context.
- Strong line management skills, including supervising and developing team members.
- Excellent communication skills, with the ability to maintain consistent messaging across channels.
- Skilled in handling supporter queries with diplomacy and professionalism.
- Demonstrated ability to streamline processes and manage workload during busy periods.
- Experience working with supporter databases and reporting tools.
- Ability to work collaboratively, prioritise tasks, and support colleagues across projects.
- Enthusiastic about supporter engagement and charity work, with a focus on providing outstanding supporter experiences.
What’s on Offer:
- Salary: £22.58 per hour plus holiday pay
- Location: Remote
- Contract: Part-time (28 hours per week) and lasting 2 months
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Recovery Support Team Leader
Location: London
Salary: £30,082
Vacancy Type: Permanent
About The Role
The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway.
While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice).
Roles Responsibilities
The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas.
The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions.
The role is Hybrid but regular travel is required to London and Surrey prison and community projects as well as visits to national Forward Trust projects. This role will require occasional cover of weekend and out of hours shifts in this area. Travel will be covered by The Forward Trust to any areas outside of your base unit and ideally you should be based within the London or Surrey areas.
The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas.
All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 4-12 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.
Checks will require you to provide information on the below:
- Yourself (personal information, financial information, police information, criminal history)
- Your family (parents, parents’ partners, siblings, partner(s), children)
- Co-residents
- Associations that may cause a conflict of interest with your role or the prison service.
- Background checks across police information systems on you, your family and other associates
- Credit reference checks
- Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
- Other government and overseas agency or police checks.
The Ideal Candidate
- Flexibility to meet the needs of the service as it develops.
- A positive problem solving approach with the ability to focus on key issues quickly and clearly.
- Effective negotiating and influencing skills.
- Previous experience of developing and implementing service improvements.
- The ability to engage effectively with the client group.
- Experience of developing partnerships with employers and running a job brokerage service.
- Experience of supervision work of others and proven human resources management skills.
- Understanding of the voluntary sector.
- Understanding of and sensitivity to diversity and equality issues.
- Working knowledge of using Microsoft office packages and databases.
- Commitment to 12 steps interventions and treatment approach.
- Knowledge of the use of database monitoring systems.
- Experience of overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes.
- Knowledge and experience of Disciplinary procedures and policy, demonstrable in the management of people and performance
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Recovery Support Team Leader
Location: National (with regular travel across the UK, primarily East Kent)
Working Pattern: Hybrid – remote working with weekly visits to allocated units
Salary:£30,082 per annum
Vacancy Type: Permanent
We are seeking an experienced and motivated Recovery Support Team Leader to join our central Recovery Support team. This is a national role with a focus on East Kent, combining remote working with regular on-site visits.
As Team Leader, you will co-ordinate all recovery support functions across Forward Trust’s substance misuse services, ensuring they operate as a coherent and effective pathway to recovery. You will lead by example, modelling the organisation’s values and ethos, and promoting visible lived experience to inspire both service users and staff.
Your leadership will help to embed robust recovery support into every service, creating an environment where service users can further develop their recovery and build meaningful, sustainable lives.
Key Responsibilities
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- Co-ordinate recovery support functions across substance misuse services into a unified, effective offer
- Provide leadership, supervision, and support to recovery staff, ensuring high-quality delivery and compliance with standards
- Develop and implement service improvements to strengthen recovery pathways
- Promote and support service user-led initiatives and peer support groups
- Build and maintain strong partnerships with external organisations to enhance service delivery
- Ensure effective data collection, monitoring, and reporting for audit, research, and contractual requirements
- Contribute to disciplinary and performance management processes where required
- Champion equality, diversity, and inclusion within all services
Essential Skills & Experience
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- Flexibility to adapt to service needs as they evolve
- Positive problem-solving approach with the ability to focus on key issues
- Strong negotiating and influencing skills
- Proven experience developing and implementing service improvements
- Experience engaging effectively with client groups
- People management and supervision experience
- Understanding of the voluntary sector and equality/diversity issues
- Proficiency in Microsoft Office and database systems
- Commitment to 12-step interventions and treatment approaches
- Experience in overseeing data collection and reporting processes
- Knowledge and experience of disciplinary procedures and people management
Qualifications
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- Level 3 Management Qualification (or commitment to achieve this or equivalent)
Desirable Skills & Experience
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- Experience of building strategic partnerships
- Lived experience of substance misuse recovery (directly or through family/friends)
- Understanding of service user-led groups and their importance in recovery
- Knowledge of HR and finance functions in a contract setting
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
-
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Location: Rochester Airport, Kent
Hours: Full-Time , Monday to Friday, 37 hours
Benefits: 25 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Group Personal Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Development opportunities.
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Main Purpose of Role:
This is a maternity cover role to provide key support to the Events Team, the Senior Events Manager (Maternity Cover) will focus on improving our existing events by identifying new ways to increase income, broaden supporter reach and build long-term engagement.
INCLUSION AND DIVERSITY:
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.
We reserve the right to close the position early if the role is filled.
Benefits package is correct at the time this advert was published.
REF-227331
Senior Research Officer
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary - Senior Research Officer
We are seeking a confident and organised Senior Research Officer to join our small but ambitious Research Team. This is a hands-on role with real scope to contribute to how we fund and manage research, and to make a genuine difference to a programme that's helping to save lives.
The Senior Research Officer will lead the delivery of our grant funding processes from end to end - managing application rounds, overseeing the active portfolio, coordinating our scientific committees, supporting our research events and leading our approach to patient and public involvement in research. Working in a small, specialist team means you'll also have real scope to contribute ideas, help improve how we do things, and play a meaningful part in the development of the research programme beyond the day-to-day.
Interviews will be held on Thursday 16 April.
If you have a track record in grants administration, bring experience, confidence and good judgement, and are genuinely committed to making research funding work well, we want to hear from you.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re on the lookout for a Legacy and In Memory Executive to join our Individual Giving Team here at Prostate Cancer UK. This role focuses on legacy and in-memory giving - including gifts in Wills which are some of the most meaningful contributions we receive, helping us fund research that will save and improve lives.
In this role you’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising Strategy and start developing new products. You’ll be delivering thoughtful, well-timed and engaging communications to a variety of audiences, helping us reach new supporters and deepen relationships with those already connected to us. Your work will play a vital part in raising awareness, encouraging supporters to consider leaving a gift in their Will, and providing meaningful ways to remember loved ones.
Working closely with our Legacy and In Memory Manager, you’ll help manage relationships with external agencies and collaborate with both internal teams and external partners to make sure our plans are delivered smoothly and successfully. It’s a role where your creativity, empathy and organisation will all come into play.
You’ll also be responsible for the operational duties of the Prostate Cancer Memorial Sculpture – a poignant tribute to the dads, grandads, brothers and friends we’ve lost to prostate cancer, and a place for families and communities to reflect, remember and raise awareness.
What we want from you
We’re looking for someone ready to take ownership of our legacy and in-memory giving programmes, ensuring their continued growth and success. You do not necessarily need previous experience within a legacy role but be willing to develop skills and knowledge in this area. You’ll bring warmth, empathy and professionalism to every interaction, recognising that behind every gift is a deeply personal story.
You’ll have excellent communication skills, both written and verbal, and a genuine sensitivity when engaging with supporters – whether they’re considering a gift in their Will or honouring the memory of someone special. You’ll be comfortable working collaboratively with teams across the organisation, as well as with external partners and agencies, always bringing a positive, solution-focused approach. You’ll know how to tailor messages for different audiences and balance multiple priorities while meeting deadlines.
If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Monday 6th April 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled from the week of Monday 20th April 2026. We’re expecting the interviews for this role to be held online.