About us
Who we are
Discover your potential with Milestones Trust.
Our staff are what makes us the charity we are today, supporting people with learning disabilities and mental health needs. With so many opportunities available to fit whichever point you are at in your career, we’re confident that you will love what you do working with us.
The care we provide is straightforward, practical and above all, tailored to people's individual needs. We take the time to get to know the people we support, helping them keep their connections to their own lives, their family, friends and community. We support people to live with more choice and more independence. We exist to make sure they have every opportunity to live happy and fulfilled lives.
Our culture and values
At Milestones Trust, our four values shape everything we do; and we have strived to make sure these are easy to understand.
We start with the individual
You can’t build a support service around a label. But you can build a support service around a person if you understand their particular care needs, wants, and ambitions. And while that’s our starting point, everyone changes. So we’re never comfortable and never complacent. Instead, we adapt how we do things to reflect the person’s changing circumstances and desires as they go through life.
We bring people close
What we do is impossible without building good relationships between people, their families, carers, teams, and important others. That takes time and patience, but it also takes understanding and respect – the building blocks of trust. Understanding leads to trust, which leads to the right support to bring about positive change – change that can make a person’s life easier, better, simpler, more comfortable, more enjoyable or more independent.
We take our creativity to work with us
Given what we do, limited resources have always been a challenge. But creativity hasn’t. It’s amazing how even a little lateral thinking and ingenuity can dramatically improve the lives of those we work with. Put another way, the more creative we are, the richer and more meaningful life becomes – for all of us. So, we encourage everyone to think outside the box, whatever their role, whatever the issue. As Einstein said, “creativity is contagious, pass it on.”
We are courageous in our approach
Where others see obstacles, we see opportunities. For us there is no blueprint, no magic formula, no one-size-fits-all. Just a willingness to embrace the challenge head-on, try new things, and work for change. It’s not about ripping up the rule book. It’s rewriting it to make our services fit the person. That means drawing on our expertise, courage and resolve to encourage and support anyone who needs our specialist help.
Equality, diversity and inclusion policy
Milestones Trust is committed to providing a fair, transparent and supportive recruitment experience for every candidate. Our aim is to create a positive experience for all applicants, regardless of the recruitment outcome and to offer a diverse and inclusive working environment where everyone can be their best.

