Jobs in Kentish Town

As a Housing Officer, you'll play a crucial role in providing support to clergy preparing for retirement. This job isn't just managing properties - you will make a significant difference to people's lives by giving them personalised support and expert advice on retirement housing, recognising their individual needs.

The Church of England Pensions Board (one of the National Church Institutions) is unique in being a pension provider and a charity focused on helping clergy find a home for their retirement. Our aim is to deliver a professional high quality, caring and efficient service to our customers, respecting their needs and the needs of those who provide us with the resources to do this.

About the role

You'll be responsible for a specific geographical area, managing both rental and shared ownership properties, working collaboratively with people from a range of organisations. You will play a key role in keeping things running smoothly, providing excellent customer service whilst ensuring we maintain compliance with our policies and processes.

Your core responsibilities will include:

• and contributing to our Housing Options library, actively creating partnerships with other providers to assist with meeting the retirement housing needs of our customers.
• and support future customers with planning for their retirement, helping them to explore all housing options available to them both to ensure they are aware of their options, know how to access them and that they meet their needs.
• applications for retirement housing including initial applications, planning and arranging home visits, and signposting our customers to other housing providers where needed to ensure that their housing needs are met.
• Advocating for our customers with specific needs, working with Occupational Therapists and other professionals, and signposting our customers to external providers to provide access to suitable housing where necessary.
• Giving presentations (e.g. at clergy retirement seminars) and contributing to raising awareness on retirement housing options.

About you

You will need to be comfortable working flexibly as part of a team and able to prioritise your own working. You'll have experience of working in and delivering an effective housing and tenancy management service within a customer-focussed organisation, and will be familiar with various housing options and solutions. You'll also need a good working knowledge of Housing Law as it applies to tenancies.

Other key requirements include:

• communication skills with the ability to engage with our customers professionally and with empathy in person, on the phone and in writing;
• of creating and building partnerships with other agencies to support service delivery;
• in using Microsoft Office (including Outlook), and CRM systems.

A social care or housing management qualification is desirable, as is experience with housing management systems and a current driving licence.

The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.

About the NCIs

The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:

• Strive for Excellence
• Show Compassion
• Respect Others
• Collaborate
• Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values.

Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you.

Location: Work from home, with regular travel around England. Easy access to London is preferable.

Hours: 36 Hours - Full time

We are looking for a Fundraising Officer to lead the administration of CCT’s tiered membership programmes, annual and church-based appeals, legacies, and fundraising events. The Fundraising Officer will also support in the creation of marketing materials to support these initiatives.

Following the growth in audience development through online events and digital activity, CCT welcomed younger and international members and increased the number of donations. We have since witnessed decreased retention rates and are looking to implement methods to increase member and donor acquisition and retention. 

The role of the Fundraising Officer is vital to maintaining excellent service delivery across our core fundraising programmes and providing strong supporter care.

This role will support the organisational-wide aim to build a collaborative fundraising culture and ensure CCT’s buildings at risk are sustained for the appreciation and benefit of future generations.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Thursday, 16 May 2024.

The interviews will take place online, using Microsoft Teams, on Thursday, 23 May 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Do you have a passion for working with people and the ability to empathise with others? 

We are currently looking for a highly motivated and committed Waking Night Concierge to join the team in East London to support clients medium to high support needs in a supported accommodation setting. 

The hostel offers a range of services to clients at different stages in the process of change and works closely with an adjacent health and advice centre operated by partner agencies. Operationally, the service focuses on promoting recovery, providing assessment, support and resettlement services within a framework of active engagement and person-centred planning. The project is committed to supporting continued client participation in all aspects of its work. 

In this role you will provide overnight waking cover for the service. You will be responsible for providing first contact and safeguarding our clients at night including dealing with emergencies. Other duties include carrying out regular health and safety checks, monitoring the CCTV system and various administration tasks. There is also an element of the role which will be ensuring the environment is kept to a high standard. 

The rota for this role is 4 nights on, 4 nights off, 10.30pm to 8.30am each night of working. 

About you 

To succeed, you will have an understanding of the needs and support requirements of people with complex needs. You’ll also have the ability to establish an effective working relationship with these clients, be client centred and possess an understanding of the issues that affect vulnerable clients. A good level of numeracy and literacy skills and the ability to use your own initiative are also required. ​

You don’t need to have direct experience; above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives 

How to apply 

Click the ‘Apply Now’ Button at the top of the page to start your online application form.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website. 

Closing date: 10am on Friday 17 May 2024

Interview and assessments on: 27 May 2024

Brain Research UK

Brain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.

We receive no government funding and it is only thanks to the generosity of our supporters that vital life changing, life-saving neurological research can be funded.

We are a well-established charity that has recently launched a new strategy to accelerate the progress and funding of neurological research.  This is a new role.  As a small and ambitious charity, we are seeking someone who is keen to join a small growing team and develop their skills and career within a vibrant, positive organisation.

The role

Reporting to the Events and Community Fundraising Manager, you will play a key role as part of the Fundraising Team by providing the highest levels of fundraising and event administration support to ensure the provision of seamless, excellent supporter care and assistance to our supporters.  Specific fundraising streams will include, but not be limited to, London Marathon, Other Runs and Challenges, Community Fundraising, Special Events and other streams as needed.

Whilst this role is primarily providing administrative and stewardship support for fundraising and event activities, there will be opportunities to be involved with all other aspects of the charity and the development of future fundraising initiatives and events.

The successful candidate will need to be a good team player, able to work independently; flexible; hard working and prepared to play an enthusiastic role in helping to deliver excellent supporter care and increased fundraising income. Excellent verbal and written communication skills are essential.

Responsibilities

In this position you will:

· Be a primary contact point for our London Marathon runners to provide excellent customer care and increase fundraising potential

· Answer general public and supporter enquiries that come in by telephone, email, social media and WhatsApp groups and mail in a way that makes them feel important and valued regardless of the nature of their enquiry

· Assist with the processing of all income (cash, cheques, online platform donations)  correctly into the Donorfy database, and thank or pass to relevant team members for thanking in a timely manner

· Record as necessary enquiries, correspondence and responses on our Donorfy database

· Be a primary point of contact for our Challenge Event fundraisers.  Build excellent relationships with them and provide materials and support, liaising before, during and following their activity/event as needed

· To work with the team to provide support for key fundraising activities such as the London Marathon and other challenge and running events.  This will include assisting with event administration, proactively making telephone calls in response to applications for places in London Marathon and to encourage fundraising, answering telephone calls, responding to emails WhatsApp and Facebook messages, thanking participants, sending materials to participants and updating records on Donorfy

· Monitoring Social Media and assisting with providing content for these channels/platforms

· Communications support: this may include contributing content for appeals, website and enewsletters and will include monitoring stewardship schedules and deadlines where needed

· Act as liaison for BRUK’s administration where needed with our fulfilment house and/or other suppliers

· Liaise with finance and/or Head of Fundraising as required

Person specification

You will be keen to develop your existing skills and to learn and absorb new skills.  You will be methodical and well–organised and provide careful attention to detail

It is essential that you have at least 12–15 months experience of working within the Third Sector in a supporter care and/or fundraising event administrative role

It is essential that you have the following skills:

· Supporter care – must be able to provide our supporters and the general public with excellent customer service both written and over the phone

· Time management – you must be able to effectively manage your time and workload

· Attention to detail -  you must be able to consistently produce accurate work

· IT literacy – you must be proficient in Word, Excel, Outlook and, ideally, PowerPoint

· Familiarity with the use of social media

· Experience of using a CRM database

It is desirable that you have the following skills:

· Previous experience using Donorfy CRM is an advantage

Knowledge

It is desirable that you have the following knowledge:

· Knowledge of fundraising principles and practices

This job description is not intended to be exhaustive in every respect, and you may be required to carry out any other duties which fall reasonably within this role.  This is a description of the job as it is presently constituted.  It is Brain Research UK’ practice to review job descriptions and to update them from time to time, in consultation with the post-holder, to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required. 

The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.

The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.

Key Responsibilities: 

Mentee Recruitment and Induction

• Work closely with partner schools to finalise mentee cohorts.
• Visit schools to deliver induction sessions familiarising mentees with the programme.
• Lead mentor-matching sessions with support from Mentoring Coordinators.

Mentor Training and Onboarding

• Develop and deliver training sessions for mentors.
• Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
• Support mentors to maximise the impact of their relationships.

Mentor Coordination

• Support a cohort of up to 20 mentoring pairs.
• Conduct monthly check-ins with each mentor.
• Facilitate mid and end-of-year reviews for mentoring pairs.

Enrichment Delivery and Planning

• Plan and deliver enrichment activities like career trips and work experience days.
• Evaluate the impact of enrichment activities and gather feedback.
• Collaborate with partners and vendors for enrichment events.

School Liaison

• Serve as the primary contact for partner schools.
• Regularly update schools on programme developments and mentee progress.

Safeguarding

• Act as a point of contact for safeguarding matters.
• Maintain accurate safeguarding records and ensure confidentiality.

Communications

• Produce a monthly mentor newsletter.
• Contribute to social media content.

Reporting

• Support the Programme Director in preparing updates for the Advisory Board and funders.
• Produce the End-of-year report showcasing the programme’s achievements.

Administration

• Review and approve in-person mentoring meeting requests.
• Conduct risk assessments.

Staff Management

• Line manage Mentoring Coordinators and the Programme Assistant.
• Provide task management to other team members as required.

The role will support the organisation with with social media management, content creation, campaign support, community management, evaluation, and team coordination

Key responsibilities:

• Develop platform-specific content, including TikTok videos, member stories, and explanatory content on the Charities purpose
• Assist in community management on social media platforms, including responding to comments, messages, and engaging with followers
• Assist regions, branches, and activists with social media campaign distribution, media library administration, and content creation
• Produce regular social media reports to assess member engagement and content performance
• Manage the organisation team on Canva, consisting of regional, service group, and staff comms, to ensure consistency and quality in visual assets
• Work with all teams within the Communications unit and Press team to design and produce engaging social media content and assets
• Provide temporary staff cover for digital roles as required

Successful candidate profile:

• Proficiency in social media management and content creation, including video editing.
• Creative skills and initiative to generate new social content
• Experience in repurposing press releases and editorial content for social media
• Strong communication skills – written and verbal
• Experience with Canva or similar design tools for team coordination and visual asset creation.

Agency Reference Number: J80687

Working pattern: Hybrid, 2/3 days in the office per week

Location: Central London 

Duration: 3 month initial contract (likelihood of extension) 

Daily Rate: £154-175 PAYE inclusive of holiday pay

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates

At the Royal British Legion, we believe in building on potential. As Family and Friends Manager you will lead on the development of Family and Friends programme that supports RBL Recovery Services strategy.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We are seeking to recruit a person with Recovery Services experience plus knowledge and experience of developing and implementing Family and Friends events both domestically and internationally.

The successful candidate will work from the RBL Battle Back Centre, Lilleshall at least two days per week. The Recovery Family and Friends Manager will lead on the development of the RBL Recovery Services Friends and Family strategy, which will aim to engage over 1500 people annually, including family, friends, ambassadors, and volunteers.

The role holder will oversee the design, implementation, delivery, and evaluation of a range of class leading events and programmes, across the UK and internationally. The role holder will be required to work collaboratively with the Team UK Manager, Recovery Programmes Manager and Recovery Pathways Manager to ensure programmes are carefully mapped to wider Recovery Services activity.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel regularly in the course of your work including regularly to Battle Back Centre, Lilleshall, Newport, TF10 9AT. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.

For more detailed information about the role, please see attached job description.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing Date:          13th May 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The package also includes:

· 8% employer pension contribution

· 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata

· Season Ticket Loan

About Us

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice.

About the Role

Reporting directly to the Director of Global Mission, this focal coordinating role within our Global Mission Team (GMT) will ensure the effective functioning of the GMT by offering:

• Administrative support to the Director

• Team-wide Coordination

• Programme Support for cross-regional initiatives

Due to the coordinating nature of this role, the post holder will need to work in close collaboration with other members of the Global Mission Team as well as effectively liaise with members of the Communications, Engagement and Fundraising (CEF) team as well as the Finance and Operations (FO) team.

About You

You are a highly organised administrator with excellent team coordination skills. You are confident and creative and can offer the necessary operational, administrative and programme support that can see things through from conception to full implementation.

As a focal part of the team, you will have significant awareness and appreciation of team dynamics. You will demonstrate considerable cross-cultural awareness and are able to demonstrate both an aptitude for collaborative teamwork as well as the ability to work independently on your own initiative. It is expected that the postholder will have considerable experience of working in the church/charity sector and a fair understanding of contemporary global challenges.

This is an ideal opportunity for someone with a track record of strengthening team efficiency through meticulous attention to detail, aptitude for operational oversight and demonstrated project coordination experience to exercise their gifts within the context of a global Anglican mission agency. This role involves preparing reports for management and trustees including relevant paperwork.

How to apply

Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.

Closing Date: 24th May 2024 at 12 noon

Interview Dates: Week beginning 3rd June 2024

We are seeking a Head of IT to lead the technical delivery in support of our IT strategy. This is a new role and will be our first standalone IT member of staff. You will shape the IT support and infrastructure for the charity, deliver an excellent day to day service, manage the relationship with our Managed Service Provider (MSP), take responsibility for cyber security and training and, alongside project teams, support the implementation of new technology to the service.

You will have strong people skills and be able to form effective working relationships with colleagues across the charity in order to deliver an excellent IT service. You will have a hands-on approach and enjoy working in partnership with a range of people. You will also have good knowledge and experience of IT infrastructure including Azure.

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.

The role is offered on a full time, permanent basis. LAA offers a hybrid working arrangement, with time spent at our offices and at home.

If you think this role is for you, apply today or contact us for an informal discussion.

We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CVAA UK is a membership organisation supporting not-for-profit adoption agencies across the UK who specialise in finding homes for children in care. Over 3000 children in the UK need adoption each year because they cannot remain at home or with family members. The CVAA Practice Programme delivers 30 or more online courses each year to those working in the sector, primarily social workers. The programme has developed a strong reputation for attracting a range of subject experts to deliver cost effective, engaging and useful training. The full programme is listed on the CVAA UK website and inlcudes topics such as LGBTQ+ parenting; therapy for children; identity formation; racism and anti-racism; parenting courses; theraplay and many more.

Due to a restructure of the team, we are now looking for a Training Manager who can oversee the administration and delivery of the programme. Initially fixed term, it is anticipated that this post will become permanent. We are keen to have someone joiun us as soon as possible.

The Training Manager will work with the Head of Practice Development to ensure that the courses are full, supported, delivered effectively and evaluated. Part of the role will also be to source new trainers and support the creation of the programme into 2025.

The CVAA team work remotely across the UK so location of the postholder is not a barrier to recruitment as long as long as they can travel occasionally and come into London for team days. The team is small, diverse and dynamic. Experience of project management or delivery of training or events is more important than knowledge of adoption or children's social care. We would warmly welcome an application from people who have lived experience of adoption or fostering, and candidates from the Global Majority. 

Benefits include:

• Flexible working
• Pension
• Personal training budget
• Generous holiday allowance
• Office closure during festive break each December

Candidates must be eligible to work in the UK and will need to undertake a DBS due to the sensitive nature of the work of CVAA. We require three references, one of whom can be personal. To apply please prepare a comprehensive CV with a covering letter in English which address all the requirements of the Person Specification by providing evidence and examples to back up statements.

Petra Jodlova, Head of Practice Development, is available to arrange informal conversations about the post. 

The closing date for applications is 11.59pm 16th May 2024. Interviews will be week commencing 27th May 2024.

Health and healthcare policy are complex matters which are constantly evolving. With so many cross-specialty issues affecting the whole of the medical profession, it is the Academy’s role to ensure a united voice is heard by policy makers and key decision makers. We are seeking a project manager to join our friendly, diverse and talented team working at the heart of national healthcare policy. The National Clinical Assurance Group provides independent advice and assurance to NHSE on developments around the clinical content used for NHS pathways, ensuring that patients receive the best care for their condition. As project manager, you will lead the project to ensure that NHS pathways are independently assured by clinicians who are leaders in their field.

Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising’ experience, particularly of increasing income and cultivating supporters.  We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential. 

Job Title: Events Co-ordinator

Reports to: Events Manager

Line reports: None

Department: Education, Training and Events

Contract terms: 12 months fixed term (maternity cover), full time

Salary £36,065-£37,013

Location: London-based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose

As part of the four strong events team, this role is responsible for coordinating the delivery of numerous educational events throughout the year. These events support the clinical and non-clinical skills and professional development of our members as key components of lifelong learning and improvement.

In addition, the role will support the Events Manager in the administration of the showcase Annual Congress as well as the Admissions Ceremony. As part of the team, you will also assist other team members as necessary.

Main Purpose and Deliverables

• Delivery of the Training the Trainers Courses (TTT) and Certificate of eligibility for Specialist Registration (CESR) Courses.
• End to end event, speaker and customer support specifically for the TTT and CESR events and as delegated for the education and seminar programme.
• Assist in the management of the education and seminar programme as well as the Admissions Ceremony with the Events Manager.
• Management of Congress registration.

Main responsibilities

• Liaising with the comms team to market events.
• Respond to all enquiries.
• Manage the online course booking process (this includes payments receipts, etc.)
• Send out event information to attendees.
• Produce feedback and collate the information.
• Send out course completion or attendance certificates.
• Book all rooms as required and catering.
• Organise speakers for events, liaising with relevant stakeholders.
• Book the speakers’ hotel accommodation.
• Maintain the relevant sections on the College website.
• Maintain the database for relevant faculty and facilitators.
• Maintain, in liaison with each TTT Lead, the material to be used for pre-learning and throughout the courses.
• Check and sign off expenses from trainers attending courses.
• Provide administrative support for Ophthalmic Practitioner (OPT) TTT courses.
• Produce delegate and speaker registers.
• Timely uploading of talks on site.
• Be the main point of contact for speakers and chairs during the event.

 Management of Congress registration

• Responsibility for the management of the Congress registration process, working with the Events Manager to the agreed event delivery schedule.
• Set up prices on the Eventsforce database.
• Update congress website with prices.
• Deal with all queries relating to registration.
• Update delegate records and information on the Eventsforce database.
• Add speaker registration and bulk registrations from sponsors.
• Management of on-site registration during the four days of Congress.
• Supervision of other staff members on registration desk.
• Deal with on-site queries and responding appropriately.
• Develop and send out feedback form, collate feedback and distribute.
• Produce the CPD template and send to all delegates who attended.

Support the Skills Co-ordinator/ Skills and Events Administrator when required

• To provide support to trainers on skills courses.
• To set up courses in the absence of the Skills Co-ordinator which includes running courses, cleaning up the skills centre and associated duties undertaken normally by the Skills Co-ordinator.

Other duties

• Assist in the administration of the Admissions Ceremony.
• Some travel is expected, including attendance at events and overnight stays. Working outside normal hours may also be required from time to time.
• Undertake any other reasonable duties as required by the Events Manager or Head of Education, Training and Events.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

 Person Specification

Knowledge, Qualifications and Experience

• Experience of working in a varied, administrative role
• Experience of the end-to-end delivery of events such as meetings or courses.
• Experience of working with a wide range of stakeholders e.g. doctors and suppliers.
• Knowledge of Microsoft Office software

Skills and Abilities

• Good organisational, prioritisation and time management skills
• Excellent written and communication skills
• Excellent interpersonal skills; the ability to relay key information and handle enquiries
• Willingness to learn new technical procedures and how to operate sophisticated equipment
• Ability to work well under pressure and on own initiative
• Ability to manage conflicting demands
• Excellent attention to detail
• Work with a strong focus on quality of service
• Willingness to work flexibly to meet the needs of the department/College, outside of the standard 09:00 – 17:00 hours if required

Personal Qualities (Attributes)

• Commitment to equity and diversity and understanding of how this applies to own area of work
• Committed to own continuing professional development

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• 1 day of paid leave to move house
•  Enhanced parental leave

Planning for your future

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health cash plan

How to apply

Please submit your CV and a covering letter (maximum 2-pages) The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston, week commencing 10 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 25 May 2024.

ABOUT THE ROLE

We are looking for a Bid Manager and Writer to join our Bid Team, which is part of the wider Development, Marketing, and Communications Department! You will support the delivery of effective business development strategies and activities to achieve organisational growth and to enhance our existing services!

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

You will be responsible for leading on specific competitive tendering and bidding processes on behalf of the group, writing high-quality competitive tenders and proposals, understanding the current market and feeding information to guide strategic planning, and supporting colleagues within the wider group to develop products, funding bids, and proposals!

Working Pattern: 37.5 hours per week, 09:00 - 17:00 Monday to Friday, based in our central office in Islington, with flexible work from home available. You will also be expected to travel across London and the South East, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT YOU

We're looking for a passionate writer, someone with previous experience writing bids and/or proposals, securing new or existing contracts. We're looking for an effective communicator, with a high attention to detail and quality. You will be passionate about what we do, supporting vulnerable people and understand the complexities of their backgrounds. 
We're looking for a self-starter, someone who can form effective purposeful relationships within the organisation and externally, someone innovative, creative, and able solve problems to support our growth!

OVERVIEW OF KEY RESPONSIBILITIES

Bid Writing and Management

• Lead in all elements of the bidding process which includes writing competitive bids within strict deadlines.
• Identify, research, and communicate opportunities and needs across the organisation, working proactively with colleagues at all levels to identify fundable initiatives.
• Host internal and external briefings and liaise with relevant teams to develop compelling bids which are fit for purpose, realistic, and aligned with organisational needs and aims.
• Lead the development of specific bid responses which includes the structure, content, and responses. Ensure tenders are submitted on time and achieve the highest scores by the evaluator(s).
• Develop and manage an internal network of subject matter experts and bring them into the development and writing process as required.
• Support colleagues in developing presentations, and briefings.

Partnership Building

• Build and maintain effective stakeholder relationships internally throughout the organisation and externally with external partners and organisations.
• Represent Social Interest Group and our subsidiaries in market engagement and events online and in-person and support with all aspects of enhancing and developing our brand.

Organisational Growth

• Identify priorities from strategy and business plans, translating growth plans into effective practices aligned to SIG’s mission, vision, and values.
• Collect and share information relevant to teams involved in Mobilisations and TUPE’s for won bids. Ensure communication is clear, and concise, providing a logical strategy and direction to follow to ensure a smooth transition for new contracts.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Previous experience in a similar role with similar responsibilities, this includes a track record of securing new bids and/or retaining existing contracts
• Previous experience in bid/proposal writing, reviewing, and editing
• IT Proficiency, ability to learn new software programs, experience in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
• Ability to create and write engaging content, with proofreading skills
• Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast-paced environment
• Excellent communication skills both written and oral and ability to build relationships
• Ability to review large amounts of information and research materials to inform model development and shape tender responses
• Proficiency in navigating tender portals

What we would like, but not essential:

• Previous experience managing the full bidding process end to end from pre market engagement and contract notification, through to award
• Previous experience working in the same or similar sector

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.