Jobs in kentish town

Friendship, an NGO based in Bangladesh, is a social purpose organisation of over 8,000 people, giving direct services to more than 7.5 million of the poorest people annually. It has delivered over 24 million healthcare services and 8.3 million days’ worth of emergency food support, and gives over 80,000 people daily access to safe drinking water in coastal areas. Friendship was recently awarded the prestigious 2025 Earthshot Prize, founded by HRH Prince William, in the “Fix Our Climate” category.

Friendship International UK was established as a CIO in 2020, having previously been active as a Trust since 2010. Its objectives include the prevention and relief of poverty, the advancement of education as well as the prevention and relief of sickness and the advancement and preservation of health. 

Job overview

Remuneration: day rate £250-350 for 8 hours depending on experience, anticipated 4-5 days per month.

Reporting to: Chair of Trustees, on a day-to-day basis through the Head of Partnership Development who is based in Dhaka, Bangladesh.

Contract: The initial contract is for 6 months with potential extension up to 2 years on meeting key fundraising targets. 

Anticipated start date: January 5th, 2026

Location: Generally working remotely (from home), with occasional in-person meetings, normally in and around the City of London.

Role description

The Fundraising/Partnership Development Officer will

· Manage the development and implementation of Friendship’s fundraising, partnership development, and partnership management activities in the UK

· Build a fundraising strategy that incorporates a range of activities and income streams, together with the Friendship International UK Board

· Develop a concrete action plan and core indicators or targets for fundraising in the UK on quarterly basis, which is to be presented to the Friendship International UK Board.

· Foster relationships with supporters, groups and organisations that fund or have the potential to fund Friendship International UK and be the first point of contact,

· Update the UK section of Friendship’s website with information related to fundraising and other information

· Manage social media platforms with information relating to fundraising activity

· Contribute to the work of the Friendship International UK Board, reporting to the Board and attending meetings as needed

· Maintain coordination with Friendship in Bangladesh for the development and finalization of documents, budgets, reports, etc. for submitting to existing and potential donors and partners.

Person specification

Essential

· Have good experience working with CSR funds, grant-making trusts, institutional funders based in the UK, and foundations and high net worth individuals.

· Demonstrate initiative and positive ROI in generating funds.

· Be able to follow up fundraising opportunities independently.

· Be able to follow up, finalize, and submit donor required narrative and financial reports, in close collaboration with the team in Bangladesh.

· Be friendly and personable and able to build strong working relationships with a range of people, including the team in Bangladesh.

· Be reliable, organised and efficient, capable of multi-tasking and reacting to changing priorities.

· Have good communication and writing skills.

· Be located within commuting distance of the City of London; willing and able to travel for occasional meetings and events.

Desirable/Useful

· Experience working with website administration

· Experience in producing social media content 

· Experience in the income generation / development sector.

· Experience in the charity sector.

· Experience in running crowdfunding campaign online targeting UK market.

Application process

Application deadline: 9.00 am on Tuesday, November 25th, 2025.

Interviews: either Tuesday December 2nd or Thursday, December 4th (by video link).  A subsequent interview will be held in person in the City of London).

To apply: Please upload your CV and covering letter as pdf files (max. two A4 pages each). In the covering letter, please describe why you would like to work with us as our Fundraising Officer and how you meet each of the qualities listed in the Person Specification in the attached document.

Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,. 

Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.

We’re Hiring: Mass Participation Events Manager
UK (Remote) | Full-time | £35,000

Closing date: 9am Monday 1 December 2025

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million, we have ambitious plans to double our income by 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

Job Title:

Mass Participation Events Manager

Department/Responsibility for:

Mass participation events and schools fundraising programmes

Gross income budget of £295k for 2026

Recruitment and line management of further members of the team 

Reports To:

Corporate & Philanthropy Manager

Purpose of the Role:

This is an exciting opportunity to join an evolving and growing fundraising team with a new, ambitious strategy for income generation that the whole charity, senior management and Trustees are right behind.

The role itself is new as Cerebra looks to invest in and significantly grow and develop a new mass participation events programme (which includes schools fundraising products). You’ll work closely with the Director of Fundraising, Marketing and Communications who has a strong background in events and community fundraising.

You will lead the development of virtual/digital fundraising events, challenge/3rd party events, in-person owned events, DIY events and our relationships with schools. In time, you will build and foster relationships with other community organisations. You will be responsible for growing the team as the programme expands.  Innovation and product development are key areas of work.

You will play key role in the Fundraising Marketing & Communications directorate and developing our fundraising, audience and supporter engagement strategy.

This is a challenging but well-supported role, where you can make a large, career-defining impact on Cerebra and the children and families that we serve.

Overall budgetary responsibility is approximately £295k of income for 2026, with considerable scope and ambition for improvement.

Key Areas of Responsibility:

1. New events programme

• Develop a multi-year events programme incorporating virtual/digital events, challenge/3rd party events, in-person own events and DIY.
• Project manage the delivery of the events in the programme to raise £295k in 2026.
• Develop multi-channel marketing plans for recruitment, focusing on key audiences.
• Develop multi-channel supporter journeys and top-class supporter experience to deepen engagement and increase income.
• Monitor, evaluate and report on income, expenditure, and supporter acquisition across the events programme and make decisions about where to invest time and resources, accordingly.
• Develop necessary assets, such as fundraising packs. Digital platforms, digital rewards and supporter groups.
• Work with the Corporate & Philanthropy Manager to offer events fundraising to corporate partners.

2. Innovation and product development

• Use data and insights to understand audiences and to innovate and develop new events from prototype and MVP onwards.
• Proactively research and identify opportunities to grow the portfolio, monitoring the market and sector trends and how they could be implemented at Cerebra.
• Constantly seek to iterate and improve events in all areas including marketing, supporter experience, delivery and fundraising.
• Create business cases and plans for each new event.
• Own and grow Cerebra’s own mass participation flagship event “Relay Your Way”.

3. Schools and community groups

• Develop a plan and products to engage schools with Cerebra fundraising.
• Work with the Marketing & Communications team to develop materials to support schools fundraising.
• Work with the Marketing & Communications and Contact Centre teams to recruit schools to take part in fundraising for Cerebra.
• Monitor and evaluate to scale successful schools fundraising products.
• Take learnings from schools fundraising to apply to other groups and organisations.

4. Culture & relationships

• Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
• Build on excellent relationships between different teams and directorates for each teams’s and Cerebra’s overall strategic goals and objectives.
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to strategic, organisational and cultural development.
• Champion innovation, growth mindset and learning from failure.
• Manage relationships with external stakeholders, partners and suppliers to ensure the best outcomes for Cerebra.

5. Budgeting, monitoring and forecasting

• Working with the team and Director of Fundraising, Marketing and Communications to set income and expenditure budgets for Events and Community.
• Monitoring and reporting on income and expenditure and KPIs throughout the year.
• Providing quarterly income and expenditure re-forecasts.
• Ensuring all relevant information is recorded in line with charity, fundraising and data legislation and best practice.

6. Line Management

• Carry out recruitment within the team in line with Cerebra’s practices and values.
• Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
• Provide practical and person-centred coaching support to direct reports.
• Ensure there is a continual focus on learning and development and wellbeing.

We offer a competitive salary and excellent benefits, including 29 days holiday (plus bank holidays), pension match up to 6%, £300 home-working allowance, company sick pay, organisational membership of Fundraising Everywhere learning and development platform and the opportunity to work for a cause that truly matters.

To apply, send your CV and a short cover letter (max 800 words) outlining why you’re a great fit.

Interviews:

• Online (Teams): Week commencing 8th December 2025

Join us in creating a better world for children with neurological conditions. Let’s do something extraordinary—together.

We are an equal opportunities employer. If there is anything you need to support you to take part in an interview please let us know. 

In line with our commitment to safeguarding, a full DBS check will be required of the successful candidate.

Drive Growth. Build Partnerships. Empower Young People

Are you an ambitious, strategic leader with a passion for growth and innovation?
Do you thrive on developing partnerships that drive real social impact?

If so, this is a rare and exciting opportunity to join Young Enterprise (YE) as our first Director of Income and Development — a pivotal new leadership role shaping the future of our organisation.

Who We Are

We’re Young Enterprise, a national charity with a bold mission: to give every young person the opportunity to learn, to work, and to thrive.

For over 60 years, we’ve empowered more than 7 million young people with the skills, confidence, and enterprising mindset they need to succeed in life and work. Whether launching a student company, learning financial skills, or developing leadership and resilience, we help young people unlock their potential and build brighter futures.

We’re now entering a dynamic new chapter — and we’re looking for a confident, visionary leader to help us grow our income, strengthen partnerships, and expand our impact.

Why Join Us?

We’re proud of our people-first culture and the passionate, collaborative team behind our mission. Here’s what you can expect:

• A strategic, high-profile leadership role with the scope to shape national impact
• A creative, ambitious environment where new ideas are encouraged and celebrated
• Flexible hybrid working, generous holiday allowance, and wellbeing support
• A strong commitment to equity, inclusion, and belonging
• The opportunity to build and lead growth that changes young people’s lives
• Being part of the global Junior Achievement Network, with peers in 140 countries worldwide and the opportunity to develop partnerships with global/multi-country funders

About the Role

This is a key senior position within our organisation — ideal for a strategic thinker with entrepreneurial flair and the drive to deliver transformational results.

As Director of Income & Development, you’ll lead our income generation strategy, securing and diversifying funding across corporate partnerships, trusts and foundations, individual giving, and commercial ventures. You’ll be at the forefront of growing our resources and influence, ensuring we have the means to deliver our Transforming Futures Strategy.

You’ll:

• Develop and lead a forward-thinking income growth strategy, driving innovation and results
• Build new, high-value partnerships while nurturing long-term funder relationships
• Identify emerging opportunities and trends across the fundraising landscape
• Work closely with colleagues across programmes, impact, and operations to create fundable, evidence-led propositions
• Represent YE externally at senior levels, building visibility and credibility across sectors

It’s a role for someone who sees opportunity where others see challenge — and who can turn bold ideas into sustainable results.

You’ll Love This Job If You Are…

• An ambitious, strategic, results-driven leader with a track record of income growth
• A creative and entrepreneurial thinker, unafraid to innovate and challenge the status quo
• An exceptional relationship-builder, confident engaging at board and CEO level
• Experienced in securing six- and seven-figure partnerships across multiple income streams
• Skilled in translating data, insight, and impact into compelling investment cases
• Passionate about youth opportunity, education, and social impact
• Collaborative, resilient, and motivated by the power of teamwork and purpose

Key Responsibilities

Strategic Leadership & Growth

• Develop and deliver an ambitious income generation strategy to grow and diversify funding.
• Lead with innovation, aligning income strategy to YE’s Transforming Futures vision.

Partnership Development

• Build and sustain high-value partnerships with corporates, trusts, and individuals.
• Champion best-in-class relationship management and stewardship.

Innovation & Market Insight

• Identify new funding models, trends, and opportunities across sectors.
• Position YE as a thought leader in enterprise and financial education.

Collaboration & Alignment

• Work closely with programme and impact teams to create compelling, fundable propositions.
• Actively contribute to the Senior Leadership Team and Board-level discussions.

Performance & Compliance

• Lead financial forecasting and income reporting, ensuring compliance and transparency.

Keeping Young People Safe

We are deeply committed to safeguarding children and vulnerable adults. All successful applicants will undergo an enhanced DBS check before starting and will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to take on a strategic leadership role where your creativity, drive, and influence can transform young lives, we’d love to hear from you.

Please send your CV and instead of a traditional cover letter, please answer these three questions, using up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. Interviews will be held either in person or via Teams, and may take place before the closing date. Applications must be received by 23:30 on 10 December 2025. First round interviews earmarked for 17 December 2025 at our office near Russell Square which will involve a presentation.

Questions (250 words max per answer)

1. Personal Contribution:
What are the top three strengths, skills, or experiences you bring to the Director of Income and Development role, and how will they help you grow Young Enterprise’s income, partnerships, and impact?

2. Vision and Ambition:
If appointed, what would you most want to achieve within your first 12 months in this role, and why are these priorities important to you and to Young Enterprise’s mission?

3. Motivation and Values:
Why does leading income generation and development at Young Enterprise matter to you personally? How does your motivation and approach align with our transforming Futures Strategy and our values of unlocking potential, one team, enterprising and resilient, and creating great impact?

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Lead Growth. Build Impact. Inspire Futures.

Chief Executive Officer

Wandsworth Community Transport (WCT)

• Based in Balham, London SW12 9PZ (on site).
• Full-time Hours: 35 per week (flexibility required).
• Salary: £50,000–£65,000 (depending on experience).

• Closing Date: 8th December 2025.

The Role: Chief Executive Officer

We are seeking a Chief Executive Officer to provide inspirational leadership and strategic direction for WCT. You will work closely with the Management Committee, staff, volunteers, and partners to ensure our services continue to thrive and adapt to the changing needs of the community.

This is a varied and rewarding role that requires a balance of strategic vision, financial acumen, operational oversight, and strong external engagement. You will represent WCT locally and nationally, build new partnerships, and ensure we remain a trusted and valued part of the community transport movement.

Job Description

Key areas of responsibility:

1. Leadership & Strategy
• Provide overall leadership and management of WCT.
• Work with the Management Committee to set and deliver strategic objectives.
• Lead the charity through change, ensuring sustainability and growth.

2. Financial Management
• Ensure robust financial systems, budgets, and forecasts.
• Diversify income, secure grants and contracts, and manage financial risks.

3. People & Culture
• Lead and inspire a committed staff and volunteer team.
• Ensure fair HR policies, training, and development.
• Promote a culture of Equity, Diversity, and Inclusion.

4. Operations & Compliance
• Oversee transport operations, health & safety, and premises management.
• Ensure compliance with charity, employment, and transport legislation.

5. External Relations & Advocacy
• Build strong partnerships with local and national stakeholders.
• Represent WCT in the community transport sector and with policy-makers.
• Promote WCT’s profile through media, communications, and advocacy.

About Wandsworth Community Transport

Wandsworth Community Transport (WCT) is a registered charity and a proud member of the Community Transport Association. We provide accessible and affordable transport services to community groups and individuals across the borough of Wandsworth. Our mission is to ensure that no one is excluded from community life due to lack of transport.

Key facts:
• Over 25 accessible minibuses serving the borough
• More than 2,000 community groups and individuals supported annually
• 35 staff members and a large team of volunteers
• Annual turnover of around £1 million
• Services include minibus hire, door-to-door services, Shopmobility, shopping shuttles, and outings for elderly and disabled residents
 

We also run a vehicle workshop and deliver essential driver and passenger assistant training programmes. Our volunteers play a crucial role in supporting elderly and disabled passengers, ensuring WCT is truly embedded in the heart of the community.

Looking ahead, we are committed to:
• Diversifying our funding and income streams
• Expanding our services to meet unmet transport needs
• Transitioning towards a greener, more sustainable fleet
• Strengthening partnerships with local authorities, health services, and the voluntary sector

To Apply

Click on the link to request the full application pack Chief Executive Officer

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience 

We are seeking an experienced, visionary leader to take on the role of Head of Nursing & Quality for our London & Home Couties operations. In this pivotal position you will:

• Provide strong professional and operational leadership for nursing, allied health professionals (AHPs) and clinical teams across our community and inpatient services in London and the Home Counties.
• Lead the development, implementation and continuous improvement of clinical governance, quality assurance, patient safety and experience frameworks.
• Ensure that our services meet regulatory standards, best-practice guidelines and the expectations of commissioners, inspectorsregulators and partners.
• Build and maintain effective relationships with key stakeholders including ICBs, PCNs, independent care providers, NHS trusts and other health & care boards.
• Drive a culture of service delivery excellence, operational resilience and continuous improvement — delivering safe, high-quality, person-centred care pathways.
• Shape and influence service transformation, workforce strategy, service design and quality improvement across the region, ensuring the voice of patients, families and carers is central.
• Serve as a trusted senior leader in the London and Home Counties leadership team, contributing to strategy, performance and organisational culture.
• Act as the CQC Registered Manager for all services in London and Home Counties.

Services and Geography

We have various services across East of England, Southeast England and Greater London including Buckinghamshire, Oxfordshire and Berkshire. Our services are within primary care, community care and acute hospital settings.

Our ideal candidate will bring:

• Registered professional, i.e. Registered Nurse, AHP, Social Worker plus extensive senior leadership experience in a large, complex health or social care setting.
• Proven track record of service delivery of nursing and/or AHP services across community, primary or independent care settings — with strong operational and quality accountabilities.
• Demonstrable experience in clinical governance, risk management, regulatory compliance, patient safety, quality improvement and service redesign.
• Strong network and established relationships across primary care, independent sector and ICS/ICB/PCN structures — able to engage external partners and influence change.
• Excellent strategic thinking, change leadership, communication and stakeholder management skills — able to lead and inspire multidisciplinary teams.
• A commitment to putting people at the heart of care, embedding patient, carer and family voice in designing, delivering and improving services.

What we offer

• The opportunity to make a meaningful impact in a leading national charity with a strong reputation and values-driven culture.
• A senior leadership role in a dynamic, collaborative London environment, with high visibility and influence allowing the chance to shape the future of nursing and quality in end-of-life care across London & the Home Counties.
• Annual leave allowance 27 days plus 8 public holidays (pro rata)
• Competitive Policy for parental/sick Leave  
• Continuous Professional development  
• Industry leading training programmes  
• Season ticket loan for travelling to and from work  
• Defined contribution schemes for Pension   
• Marie Curie Group Personal Pension Scheme  
• Loan schemes for bikes; computers and satellite navigation systems    
• Introduce a friend scheme  
• Help with eyecare cost
• Entitled to Marie Curie Blue Light Card   
• Entitled to Benefit-Hub Discount Scheme   
• Life assurance – for all employees

Salary: £64,500 - £72,000 per annum

Contract:  Permanent 

Based: Hybrid between Roy Shaw and Home with an expectation to travel throughout the region and occasionally attend our London Head Office

Application Process

• To view our full job description please
• Close date for applications: Sunday 30th November 2025
• Interview Dates: Week commencing 8th December 2025
• As part of your online application, you will be asked for a CV.   Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

For further information or to arrange an informal chat please contact our Talent Partner, John Gibson on

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

We’re looking for an organised, detail-focused leader to run our winter night shelter across multiple church venues. You’ll coordinate and support volunteers and our Resettlement Worker, ensuring the shelter runs smoothly, safely, and with Christ at the centre of all activities. This hands-on role requires experience leading or working with volunteers, strong communication skills, and the ability to manage complex, community-based projects. A driving license and DBS check are essential.

We are recruiting for a Refuge Worker to join our team in Westminster; the scope on this job involves….

Job Title: Refuge Worker

Location: Westminster
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We are looking for a Refuge Worker to work within our accommodation service to provide specialist, high-quality support to women and their children who are escaping domestic abuse. Based in Westminster, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. You will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.

As a Refuge Worker, you will support women through crisis, provide keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.

This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.

Closing date: 9.00am on 28 November 2025

Interview date: 8 December 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Are you a strong marketer who can help us achieve our vision of making legacy giving a social norm across the UK?

At Remember A Charity, we're looking for a marketer with exceptional communication and planning skills, who will be inspired by the opportunity to play this key role in a small but dynamic team.

Remember A Charity (part of the Chartered Institute of Fundraising)

Hours: Full Time (35 hours per week). Requirement to work outside of regular office hours occasionally, as required, with time off in lieu.

Key benefits:

• Leave: 25 days per year (rising to 30 with service) + bank holidays.
• Pension scheme: After probation ends, we offer up to 7.5% employers’ contribution to our stakeholder pension scheme.
• Enhanced sick pay from day one.
• Great work/life balance through flexible and remote-first working.
• We also focus on staff wellbeing, training and development and support you with your volunteering.
• See our benefits list for all other details

Location: This is predominantly a home-based role, coming into the office in Bermondsey, London 1 day per week. Occasional travel will be required to scheduled meetings/training/events.

The Chartered Institute is proud to be an equal-opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as Black, Asian, people of colour, or from a specific minoritised ethnicity, neurodivergent, oppressed, or marginalised individuals or groups.

About us

Remember A Charity

Remember A Charity is a vibrant behaviour change campaign that aims to inspire the public to leave a charitable gift in their Will. Working collaboratively, the campaign’s mission is to do what no organisation can do alone, growing the legacy market and normalising charitable gifts in Wills.

Why grow legacy giving? Charitable gifts in Wills are one of the largest sources of voluntary income in the UK, raising £4.5 billion for good causes each year. As such, it’s a crucial source of income for thousands of charities, particularly in the current economic climate.

Established in 2000, Remember A Charity now represents almost 200 member charities, who work together to drive change through inspiring consumer campaigns, strategic partnerships with solicitors, Will-writers and professional advisers, and by lobbying government to enhance the wider legacy giving environment. The consortium encompasses a diverse range of charities, giving them the platform, resources and guidance to maximise their legacy fundraising. Remember A Charity works all year round to promote legacy giving, also running Remember A Charity Week each September as a central focal point for public awareness activity.

Our four key strategic pillars are:

• Inspiring the UK public to leave a charitable legacy
• Embedding legacy giving across Will-writing and estate planning
• Influencing government & decision-makers to protect and nurture the future of charitable legacies
• Equipping & enabling our members to maximise their legacy fundraising

Remember A Charity is part of the Chartered Institute of Fundraising and our goals align with its strategic priority of growing charitable giving.

Chartered Institute of Fundraising (CIOF)

The Chartered Institute of Fundraising is the UK's professional membership body for fundraisers, championing excellence, providing professional development and education, and fostering connections across the sector. We've launched a new ten-year strategy to tackle critical challenges like diminishing income, increasing demand for services, and issues such as fundraiser burnout and lack of investment that are impacting charities nationwide. We believe that every fundraiser should feel valued and nurtured.

This strategy focuses on four key pillars with clear five and ten-year targets: attracting, retaining, and nurturing fundraising talent to combat the "revolving door"; reframing the narrative to change perceptions of fundraising and drive investment; driving excellent fundraising practice, setting standards, ethics and guidance to build public trust; and fostering a culture that inspires more people to give to reverse declining donor numbers. Our ultimate aim is to double our impact in a decade, ensuring a sustainable future for both fundraisers and charities.

Role Background

This is a unique opportunity to use your creativity and marketing expertise to help charities across the UK grow their legacy giving and increase their resilience for the years ahead. The Marketing Manager will work within a small and talented staff team at Remember A Charity to expand its reach, grow its network and build engagement among its key audiences: charities, professional advisers and the giving public. The priorities for the Marketing Manager are to develop and deliver a marketing and communications plan in line with the campaign strategy.

Reporting Structure

Reports to: Lucinda Frostick, Director of Remember A Charity

Job Description

Job purpose: To lead and develop Remember A Charity’s marketing and communications programme, in line with our core mission of making legacy giving a social norm. This core focus of the role is on growing and engaging our audiences across the charity sector (members and non-members) and professional adviser communities (solicitors, Will-writers, wealth advisers).

The Marketing Manager will also contribute to the development of our consumer PR, marketing and digital programmes, led by the Director and Digital Communications Manager respectively.

This role would suit a confident and creative individual who is enthused by the opportunity of helping charities across the UK to grow and develop their long-term income. The successful candidate will work closely with the campaign’s members, professional advisers and, of course, colleagues within Remember A Charity and the wider CIOF.

Key Accountabilities:

• Lead the planning, delivery, and evaluation of marketing activities targeting charity sector and professional adviser audiences, aligned with organisational strategy and KPIs.
• Develop and deliver communications for charity members and Campaign Supporters.
• Collaborate with internal colleagues and external agencies to support the execution of consumer-facing marketing and PR campaigns.
• Create compelling assets and resources to support recruitment, engagement, and retention of members and professional partners.
• Ensure external communications and creative outputs are consistent with the Remember A Charity brand.
• Represent the organisation, exhibiting and/or presenting at relevant events or meetings.

​Responsibilities by area:

Charity sector

• Creation of promotional assets to support member acquisition and retention.
• Plan and deliver a dynamic member comms programme, including e-bulletins, impact reports and others.
• Help colleagues to coordinate and present at select member events.
• Manage sector-facing social media accounts (LinkedIn, X, and Bluesky).
• Support the Director with sector-facing editorial content.
• Gather and showcase member testimonials and case studies.
• Develop and promote guidance and resources to help members maximise their legacy fundraising.
• Enhance and develop the members’ area of the website, ensuring content is up to date and relevant.

Professional Advisers

• Responsibility for the marketing budget for professional advisers.
• Planning and delivery of marketing activity to grow our professional adviser network and maximise our impact, in line with our KPIs.
• Manage and grow the Campaign Supporter scheme for solicitors and Will-writers, delivering engaging communications and digital content that keeps charitable giving front of mind.
• Promote the importance of referencing the charitable option during Will-writing to professional advisers through events, direct marketing, social media, and advertising.
• Coordinate the campaign’s Legal Sector Advisory Group, organising quarterly meetings and fostering strong relationships with key stakeholders.
• Identify and pursue opportunities to engage wider professional audiences and influential groups within and beyond the legal sector, including but not limited to, wealth managers, Will-writing software providers, local government, regulatory and trade bodies (e.g. CILEX, CLC, NALP).
• Collaborate with CPD content providers to deliver training programmes on charitable Will-writing.
• Coordinate quarterly webinars for professional advisers on relevant Will-writing topics, working with internal and external partners.
• Create materials and promotional assets for professional advisers and campaign partners to equip them to advocate for legacies.

Consumers

• Contribute to the planning and delivery of consumer marketing and PR activity.
• Support members in making best use of the consumer-facing assets provided for them to use during Remember A Charity Week and beyond.
• Equip Campaign Supporters and Will-writing partners with resources to promote legacy giving during Remember A Charity Week and beyond.

All

• Collaborate with the team to review campaign activity and success measures against KPIs.
• Maintain and update website content for charity and professional adviser audiences.
• Uphold brand consistency across all external communications and creative outputs.

About You

Experience & Skills

• Experience of planning and delivering successful marketing programmes.
• Knowledge of the UK charity sector and/or legal market.
• Experience working in a customer-facing environment or dealing with a wide range of members and stakeholders.
• Effective presentation and networking skills.
• Familiarity updating webpages and using simple web-based design / delivery tools such as Canva and Mailchimp.
• Computer literacy (Word, Excel, PowerPoint etc.) and experience of using a CRM system,
• Budget management preferable but not essential

Attributes

• Confident and clear communicator, with strong writing skills and a creative solutions-driven approach.
• Excellent organisational skills, including the ability to work independently and prioritise, managing time effectively.
• Team player, but also a confident self-starter, able to work independently when necessary.
• A positive attitude, with the ability to keep calm when managing multiple projects.

Reflecting the CIOF’s values

Passionate: Takes immense pride in their work and is driven by a strong desire to achieve success for our mission.

Professional: Consistently champions and upholds the highest standards, operating with unwavering integrity and ethical conduct.

Enabling: Proactively supports others, feels empowered to take ownership, identifies effective solutions, makes sound decisions, and collaborates seamlessly across teams.

Enterprising: Demonstrates an openness to explore new solutions and is deeply committed to excelling in all areas of their work.

Respectful: Acts with honesty and fairness, consistently treating all individuals with consideration, dignity, and respect.

Circumstances

• Based in the UK.
• Able to work/travel outside office hours on occasions (i.e. attending conferences and meetings).

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

We are recruiting three Delivery Managers, two on a Fixed Term Contract for 23 months and one Permanent, to join our Service Design Team. Please state clearly in your supporting statement if you wish to be considered for the Fixed term or Permanent role.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.

As a Delivery Manager you will take delivery lead of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our digital roadmap.

As a Delivery Manager, your role is to support one or more skilled multidisciplinary teams to deliver value. Within the Fund context, this typically means accessible user-centred services supporting our grant-holders, staff and the communities they serve.

Your role encompasses three main areas of responsibility:

• Agile and lean practices - coaching your team(s) to maintain a delivery and learning focus, using appropriate techniques to help them benefit from being agile.
• Team health and happiness - encouraging and motivating your team(s), enabling them to focus on their core work. Building trust and managing team dynamics.
• Delivery support – this covers range of tasks: reporting progress; helping product managers develop roadmaps and backlogs; building stakeholder relationships; removing obstacles for your team(s) and keeping the team focussed on delivering value whilst balancing strong user centred design, budget and time.

While you are an expert in agile delivery and team dynamics, you’re also required to have a thorough understanding of the principles of product and service design, software development, user research, user experience and accessibility.

Key responsibilities may include:

• Support the delivery of accessible user-centred services
• Lead on creation of delivery plans and report delivery progress
• Facilitating a range of agile ceremonies and workshops
• Support product managers to develop roadmaps and backlogs
• Build stakeholder relationships
• Agile team coaching and helping the team develop their agile skills
• Encourage and motivate a skilled multidisciplinary team (design and development) to deliver value in a timely manner

Interview details:

• Date: 10 - 12 December 2025
• Format: Virtual
• Location: UK-wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown

We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Solid foundation in agile delivery; experience using different approaches & delivery methods, choosing appropriate methods to fit the situation.
• Understanding of user-centred design/delivery across different stages of a project lifecyle.
• Experience in facilitating a range of agile ceremonies including team planning, reviews, retrospectives and stand-ups. Can bring people together to form a motivated team and create the right environment for a team to work in.
• Ability to maintain delivery momentum, managing a sustainable pace & tempo. Continuous approach and using to data to inform planning, forecasting, estimating, managing uncertainty and contingency planning.
• Ability to actively address risks, issues & dependencies (including outside ownership) and remove blockers or impediments affecting delivery. Proactive approach to recognising & dealing with issues and blockers.

Desirable Criteria: 

• Delivery day to day financial management, balancing cost vs value, monitoring cost, budget & escalate issues.
• Certification in either Certified Scrum Master (CSM), Professional Scrum Master (PSM), Agile Certified Practitioner (PMI-ACP), Agile Project Manager (AgilePM), training is useful, although practical experience is more important.
• Technical knowledge of software development life cycle (SDLC) and ITIL processes. Ability to act as a bridge between technical & non-technical colleagues.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

An exciting opportunity to engage the media and drive real change. Join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.

· Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.

· Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.

The role

We are looking for an experienced, proactive media professional to join our team during a crucial phase of Dignity in Dying’s campaign. We welcome applicants with a strong news-sense, political nous and a flair for story-telling who can use the media and other channels to effectively influence a range of audiences. At a pivotal time for the movement for choice at the end of life, the successful candidate will be a team-player who can communicate complex subject matter in compelling and creative ways, keep abreast of media and political trends, support the delivery of national and regional comms plans and champion the voices of terminally ill people and bereaved families - both inside and outside Parliament.

Key responsibilities

• Support the Campaigns and Communications team in monitoring, evaluating and securing media coverage, along with developing and rolling out campaign activities.
• Assist in the efficient running of the press office including responding to incoming media enquiries in a timely manner, drafting and issuing media comments, compiling spokesperson briefings, and building and maintaining media lists.
• Oversee our media monitoring and its timely dissemination to staff, stakeholders and supporters, identifying where reactive responses are necessary or where there are proactive opportunities.
• Use the media monitoring to understand different media outlets' tone and framing of the issue, how this can impact our messaging and influence further opportunities for the campaign.
• Act as key point of contact with relevant suppliers, i.e. media monitoring providers, to ensure efficiency and value for money, identifying and acting upon opportunities for improvement. 
• Support the organisation’s work with terminally ill people and bereaved relatives who act as personal stories and spokespeople for our campaigns, projects and programmes, namely by responding to those who get in touch to share their experience in a professional, sensitive and timely manner, assessing suitability for media or other campaign work, and triaging to other members of the team where appropriate. 
• Maintain and update the personal story database to ensure usability and access from relevant members of the team while ensuring GDPR is upheld.
• Work with the Media & Campaigns Officer to secure local and regional coverage of personal stories, influential figures, local campaign activity and relevant research, informed by our national media strategy and plans. 
• Work closely with the Officer and Manager to plan media logistics for demonstrations, liaising with journalists, being proactive to ensure the smooth running of the event, and supporting personal stories and spokespeople.

About you

Essential Experience

• Experience of working in a media and/or campaigns role.

• Demonstrable creative skills and ability to develop new ideas.

• Good organisational skills and experience of working flexibly and nimbly to focus on a variety of tasks.

• Past examples of being able to work with minimal direction and with own initiative.

Desirable Experience

• Demonstrable ability to turn complex arguments into clear, concise and engaging messages understandable to a range of audiences.

• An interest in politics, current affairs and debates on legal and ethical issues.

• Experience of monitoring and analysing media coverage, and drafting and issuing comment to the media.

• Experience of dealing with sensitive subject matter and interacting with advocates, campaigners or service users with personal experiences.

Skills and Abilities

• Excellent verbal and written communications skills, with the ability to communicate persuasively with internal and external stakeholders.

• Good interpersonal skills including the ability to build and manage relations with journalists, case studies, patrons and other supporters more generally and the ability to work constructively in a team.

• Ability to empathise with people who may be distressed and in difficult circumstances.

• Ability to plan, organise and prioritise own work to manage conflicting priorities and ensure deadlines and objectives are met.

• Excellent attention to detail and good IT skills, including databases, excel spreadsheets, word-processing, e-mail and internet.

• Willingness and ability to develop new skills and assimilate new information.

Values

 · Commitment to Dignity in Dying’s vision and mission.

· Commitment to Compassion in Dying’s vision and mission.

Organisational behaviours

Leading by example - You lead by example through your behaviours and motivate others through your professional approach to work.

Trust and respect others - You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.

Proactive and supportive team member - You work with others to reach a common goal by sharing information and supporting

colleagues.

Strive to be the best - With a positive attitude, you work to a high standard to meet personal and organisational expectations.

Responsibility and initiative - You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.

Join our team as Director of Education, helping us to support teachers, champion great teaching and raise the status of the profession. The Director of Education will advocate for the need for a strong professional body and its importance to teachers and leaders. The role will articulate the vision and ethos of the Chartered College of Teaching and inspire and empower internal and external stakeholders and the teaching profession to achieve the vision. The role will lead the growth of three core income streams: Chartered Status, membership and funded projects, and will represent the Chartered College of Teaching externally and grow our strategic networks. The role will advise on the education content of our external communications. The Director of Education will work with the Executive Leadership Team to develop and oversee implementation of the organisation’s strategy and to lead the Education Directorate to deliver the strategy. In association with other members of the Executive Leadership and Senior Management teams the role will advise on partnerships, funded education projects, policy, events, publishing and content, marketing and communications.

Unfortunately, we are unable to consider applicants based outside of the UK at this time.

For a short audio description of this role and the full application pack, please visit our website.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

● membership

● Chartered study, professional learning and accreditation

● research, policy and events

● online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.

The Opportunity

This is an excellent opportunity to make a real impact. You will have overall accountability for the Education and Research directorate, including accreditation, partnerships, research, events and policy, funded projects, publishing and content and marketing and communication. We are recruiting a dedicated individual who believes in the Chartered College of Teaching’s mission and is committed to leading our growth. 

This would be an ideal opportunity for an ambitious  individual to inspire and empower stakeholders and the teaching profession to achieve the Chartered College of Teaching’s mission. You will:

•  have autonomy for leading the Education and Research Directorate;
• enjoy speaking at events and advocating for the need for a strong professional body;
• work collaboratively with many of the team across the charity, supporting the growth of partnerships in the sector;
• be part of the team driving the organisation forward at an exciting time for the future of the College.

Lead the growth of Chartered Status and membership; advocate for and represent the College; grow strategic networks

• Provide keynote speeches as required for the Chartered College of Teaching, building on teaching experience and practice. Attend and contribute as required at speaking events, important functions, sector events and meetings across the country
• Develop and manage senior strategic relationships with the DfE, devolved governments, other sector bodies as directed by the CEO
• Exemplify the importance of professional learning, especially sustained enquiry leading to validation e.g Masters, PhD study, Chartered routes
• Maintain detailed understanding of the wider education policy landscape and support our Public Relations dept in commenting to the media
• Lead the College’s income growth from funded projects, seeking new opportunities and work with the Deputy CEO and Director of Finance to ensure that new opportunities have robust commercial model
• Support management of relationships with funders at the highest level in partnership with the CEO and Deputy CEO

Organisational Planning & Strategy

• Work with the Executive Leadership Team to shape the organisational business plan, in partnership with Executive Leadership Team colleagues and Council, supported by a clear budget and plan for income generation
• Lead the implementation of the strategy, ensuring that KPIs are met / action is taken to course correct, and provide day-to-day guidance and long-term strategic direction for all employees within the College
• Oversee the College’s existing and new products and services, ensuring that they are of the highest standard, and are informed by research and impact evaluation

Leadership

• Advise on the education content of external communications
• Provide overall accountability and leadership in a range of areas including membership, publishing, content, research, Chartered status and other professional learning and accreditation
• Report to the Council as required and be the Executive Leadership Team representative for relevant committees, and ensure they have the reports and data needed to make informed decisions for the College 
• Provide leadership and development of individuals within the team, including setting clear objectives, responsibilities, performance standards and development goals and managing these accordingly – through informal coaching and feedback and formal discussions including regular one to ones and appraisals

About You

The Director of Education will be passionate about the purpose, vision and mission of the Chartered College of Teaching, including the growth of membership and accreditation, and the importance of high-quality education and research content. You will understand the importance of the College taking a balanced position (beyond ideology) and be able to link our existing content to our members’ needs. You will have gravitas with external stakeholders and be energised by developing and maintaining strong external networks within the education sector and with new and existing funders.

You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage applications from global majority candidates to diversify our workforce. We’re looking for someone that is motivated by our vision and is passionate about leading our growth.

Experience and knowledge

Essential

• Teaching expertise - experience of working with teachers and school leaders in a range of contexts, ideally with a focus on professional learning
• Highly credible, increasingly respected profile (including in public speaking) and a strong network within the education sector
• Experience of building and maintaining strong external relationships 
• Significant professional experience including a senior leadership role and interactions with board level executives or equivalent 
• Ability to motivate and inspire the whole staff team to consistently deliver quality services and develop a high-performance culture
• Be future focused able to make strategic decisions and deliver capabilities ahead of business requirements as well as in response to them

Desirable

• Strong academic skills e.g. at PhD / Masters level or Chartered Teacher Status
• An appreciation of the drivers of company profitability and cost management
• Experience of financial management, risk management and strategic business planning
• Experience of successfully identifying and securing funding bids
• Experience of successfully leading the delivery of multidisciplinary projects, programmes or organisational initiatives of significant size or impact
• A publication portfolio

Skills

• Excellent and adaptable communication skills
• Strong autonomy and accountability 
• Strategic thinker and results-driven
• Strong analytical and problem-solving skills
• Good attention to detail
• Excellent influencing and negotiating skills
• Articulate, and literate – able to express complex concepts both verbally and written down
• Highly effective organisational skills, with ability to manage a very demanding and varied workload 
• Calm and resilient with a warm sense of humour and ability to work well under pressure 
• Highly numerate (desirable)

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• Online interviews are conducted via Zoom and the use of camera is optional.

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Are you an ambitious relationship-builder with a passion for securing high-value partnerships? Whether you’re already a corporate fundraiser looking to step up, or you’re coming from a B2B background and want to bring your commercial skills into the charity sector, this could be the perfect next move.

A leading children’s charity is seeking a Corporate New Business Lead to join their high-performing Corporate & Community team. You’ll be supporting an exceptional Head of Corporate & Community—someone known for building a warm, collaborative and hugely successful team environment.

In this pivotal role, you’ll:

• Play a key part in delivering a £400,000 new business target
• Build and manage a strong new business pipeline
• Secure Charity of the Year partnerships, commercial collaborations, and strategic opportunities (supported by the Head of)
• Research prospects, open doors and develop compelling proposals
• Represent the charity at meetings, pitches, webinars and networking events
• Collaborate across teams to develop innovative, high-value partnership opportunities

This is a role full of scope and development potential—ideal for someone who thrives on building relationships, spotting opportunities, and turning conversations into meaningful, long-term corporate partnerships.

You will succeed here if you:

• Are proactive, people-focused and confident opening new business conversations
• Have experience in corporate fundraising or transferable B2B new business skills
• Are a natural communicator with strong written and presentation skills
• Enjoy creating connections, nurturing stakeholders and thinking strategically
• Want to join a supportive, ambitious team making a significant impact for families

Flexible working:
This charity is open to 4 or 5 days per week, flexible patterns, and compressed hours—making it a fantastic opportunity for someone seeking balance alongside career growth.

Location:
Ideally you’ll be based near Surrey or Leatherhead, with the ability to attend in-person meetings and events when needed.

Salary: £34,000 (full-time, or 4 days per week pro rata) + flexible options including compressed hours
Location: Surrey / Leatherhead (hybrid working available)
Applications reviewed on a rolling basis

For a full job description and details on how to apply, please contact Hannah Laking at Harris Hill.

As a certified B Corp™ and leading charity recruitment agency, Harris Hill is committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives, and fulfil potential; we help make this happen.

About the Job

Working within the Central Services team, the Operations and Front of House Coordinator (OFOHC) plays an essential role in supporting the smooth-running and operational effectiveness of the Students’ Union (SU) and its Front of House.

The OFOHC is responsible for coordinating an effective, professional, and welcoming SU front desk service with opportunities to interact directly with students, UAL and SU staff and external organisations. The OFOHC assists the Central Services Manager in managing SU physical and digital spaces across the UAL campus network and the SU's retail and merchandising offer and operation.

Alongside this, the OFOHC delivers operational and administrative support to the SU and assists with the maintenance and health and safety aspects of the SU spaces.

Who we are looking for

You will be somebody who is organised, systematic, diligent and can demonstrate attention to detail with general operational, coordination, and administrative duties. You will thrive in a fast-paced environment that is always looking to improve and expand our services to and for students. You will be passionate about working with students in our Front of House service operating from different campuses and will be patient to help them professionally develop.

You will also be somebody who is looking to develop personally and professionally in a progressive organisation committed to equity, ending social injustice, and positively impacting the experience of our students.

We are looking for somebody who can contribute the following skills and knowledge :

1. Is passionate about consistently delivering excellent customer service

2. Is passionate about training and working with students

3. Is operations-driven and has a systematic way of working

4. Has an outstanding eye for detail

5. Has great organisational skills

6. Has great communication skills

7. Is able to work independently, as well as part of a team building strong relationships with multiple stakeholders

8. Demonstrates initiative and flexibility in their approach to work

9. Is able to maintain confidentiality and a discreet handling of sensitive information.

Benefits and Perks :

In return for your passion and experience, we offer:

• A summer 4-day working week – we have a four day working week during the months of July & August
• Generous holiday entitlement (up to 39 days) – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
• A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
• A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
• Birthday Leave
• 2 days of Volunteering Leave
• Religious Festival Leave (up to 2 days)
• Cycle to Work scheme, enabling significant savings on bicycle purchase
• Flexible/ hybrid working arrangements
• Access to UAL staff training courses
• Enhanced maternity leave
• Family-friendly employer

Recruitment Timeline :

Application closes : 1st December, 9am

Interview Date : 10th December

Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.