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ABOUT THE ROLE
- Job Title: Services Coordinator
- Location: Hybrid - Minimum two days per week from Nottingham office. Remaining time can be home based, or office based.
- Salary: £25,750
- Permanent, 35 hours per week (permanent)
- Annual leave: 25 days per annum, incrementally increasing to 30 days with long service, plus an additional day off for your birthday, excluding bank holidays.
Looking to improve life after brain injury for the 150,000 people and their families admitted to hospital each year with a brain injury? Then why not join Headway as our Services Co-ordinator? In this role you will take the lead on vital Headway UK projects and work alongside colleagues in the wider Services Department to help support our key front-line services.
WHAT YOU WILL DO:
As Services Coordinator, you will take the lead on three of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and accommodation grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.
You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases.
You will support the delivery of Headway UK’s training programme through effective administrative support, including managing the training mailbox, responding to enquiries, distributing certificates, and liaising with delegates and associate trainers.
You will work alongside colleagues within the wider Services Department to provide exceptional administrative support
On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.
ABOUT YOU
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:
- Have a passion for improving the quality of life for others, especially those with disabilities and long-term health conditions.
- Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
- Have exceptional administrative skills
- Strong attention to detail and able to consistently input accurate information into our CRM
- Have the ability to manage multiple tasks autonomously
- Be an active member of the Services Department and contribute to its culture
BENEFITS
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
- Opportunity to work from abroad, for up to four weeks a year (subject to approval)
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service, plus an additional day off for your birthday, excluding bank holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
ABOUT US
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email or give us a call if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
Closing date: Midnight Sunday 5 July.
Shortlisting date: Tuesday 7 July.
Interviews: Wednesday 15 and Thursday 16 July.
Please click the links below to view the job description, person specification and notes of guidance.
The client requests no contact from agencies or media sales.
Thank you!
Community Coach
As a member of the Community Team, you will provide vital support to people who have completed our course in prison and are now in the community working to find the stability they need to realise their potential, achieve their goals and rebuild their lives after prison.
This is an exciting time to join our Community Team as we look to broaden and deepen the support we offer participants as they leave prison. You will help shape our offer to participants; drawing on your experiences and creativity and working with our other Community Coaches to trial new approaches.
Partnership working plays an important part of the role, and you’ll get to connect with employers, partners and statutory organisations to support participants as they build a life after prison.
This role would be ideal for someone with a good understanding of the challenges faced by those caught up in the criminal justice system, gained through personal experience, paid work or volunteering.
This role would be ideal for someone with a good understanding of the cha lenges faced by those caught up in the criminal justice system, gained through personal experience, paid work or volunteering. This role does not require the successful candidate to work in prison or clear prison security to hold keys. However, if you are interested in working in prison, please indicate this in your cover letter.
Ahead of applying, if you have questions about the role, application process or working at StandOut please do get in touch
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Young Citizens is recruiting a Programmes Coordinator to join us in a hands‑on role at the heart of our mission to help young people become active, engaged and informed citizens. As part of our national charity’s central team, you’ll support the delivery of high‑quality programmes that connect young people with citizenship education, from legal initiatives such as mock trials to social action challenges and workshops.
Your Role’s Purpose
Young Citizens is recruiting a Programmes Coordinator to play a hands-on role at the heart of our mission to help young people become active, engaged and informed citizens. Working across our portfolio, you’ll support the delivery of a range of programmes, from legal education initiatives such as Mock Trials and The Big Legal Lesson, to Citizenship Workshops and social action programmes like the Make a Difference Challenge.
You’ll coordinate engaging, high-quality experiences for schools, working closely with teachers, volunteers and partners to ensure programmes run smoothly and meet our participation and impact targets. Alongside delivery, you’ll contribute to growing reach, improving programme content and strengthening our overall impact.
Young Citizens works at the intersection of education, democracy and civic life, helping young people become active participants in their communities. If you're excited about making a tangible impact through high-quality programme delivery, and want to contribute to a mission driven organisation, we’d love to hear from you.
Who we are looking for
You will join a small, dedicated team of delivery staff, making this well suited to someone who is ready to take ownership of their key areas while also contributing to shared priorities across the team. You may have experience in programme delivery, education, events, or a similar role, and be ready to take ownership of a diverse and active portfolio.
This role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities across different timelines. You’ll be part of a collaborative team working in a fast-paced environment where strong processes and relationship-building are key to success. For full details of the role and responsibilities, please see the job pack below.
In your first year
You will play a key role in coordinating the delivery of Young Citizens’ education programmes, ensuring schools, teachers and partners have a positive experience from registration through to programme completion. You will manage programme administration, communications, scheduling and logistics, and act as a main point of contact for participating schools and stakeholders.
You will also support monitoring and evaluation by collecting feedback and impact data, helping to demonstrate outcomes and inform programme improvements. Working closely with colleagues across the organisation, you will contribute to refining systems and processes to strengthen the quality and reach of Young Citizens’ programmes.
Through programme coordination, stakeholder engagement and operational support, this role delivers:
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Strong relationships with schools, teachers and partners.
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Efficient administrative and communication processes.
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Accurate data and insights to evidence impact and improve delivery.
Why join us?
Deliver an impactful mission with a passionate team. Young Citizens offers the opportunity to join a passionate, supportive and ambitious team dedicated to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society. Our culture is collaborative, welcoming and impact-focused, and your work will make a tangible difference to children and young people across the UK by helping to deliver programmes that build critical thinking, civic understanding and the confidence to make a positive contribution to their communities.
A results-driven culture with flexibility and strong benefits. We are building an agile, hybrid organisation with a flexible approach to how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas holidays, full pension contributions on the first 8%, and enhanced leave packages.
A chance to grow and develop. As we enter a new three-year development phase, we’re seeking individuals who thrive in a high-performing, adaptable environment and are motivated to grow alongside the organisation as it scales.
A chance to leave your mark. We empower our people to be contributors, decision-makers, and designers of our work. We’re looking for proactive professionals who are eager to shape their area of the charity and play a meaningful role in our future direction.
A few useful notes when applying:
If you are excited by the opportunity to coordinate impactful programmes and support the next generation of active citizens, we would love to hear from you.Please submit your CV along with a covering letter (maximum two pages) outlining your interest in the role and how your skills and experience meet the requirements in the job description. Applications without a covering letter will not be considered.
Additional Information
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Applicants must have the right to work in the UK.
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Offers of employment are subject to satisfactory references and a DBS check.
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Due to the volume of applications, feedback will be provided only to candidates shortlisted for interview.
We welcome applications from candidates with experience in programme coordination, education, youth work or the charity sector, as well as those with strong transferable skills and a genuine commitment to our mission.
The closing date for applications is 11pm on Sunday 14 June 2026, with first shortlisting from Friday 1 June 2026, so early submission is strongly encouraged. Please note that if the role is still advertised, it means we have not yet made an appointment. We reserve the right to close the application process early if a suitable candidate is identified.
Registered Charity
11 - 20
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.
The client requests no contact from agencies or media sales.