Permanent jobs for the Disability sector

About the Role

Ready to take the lead and make a real difference?

This is a fantastic opportunity to launch and grow an exciting new challenge events programme, while delivering standout fundraising and engagement events for Cherry Trees.

You’ll be at the heart of innovation- working closely with our Community & Partnerships team and Head of Fundraising and Communications to boost participation, elevate supporter experiences, and maximise the success of our bespoke events.

From shaping a fresh, dynamic events strategy to delivering unforgettable experiences, you’ll:

• Drive participation and sustainable income
• Develop inspiring supporter journeys
• Manage key third-party and flagship events
• Bring bold, creative ideas to life
• Create compelling content (with support from our Comms team)

This is your chance to test new ideas, think creatively, and deliver events that not only raise vital funds—but also raise our profile and impact.

About You

You’re not just organised - you’re driven, passionate, and people-focused.

With a background in fundraising and events (and ideally a love of challenge events yourself!), you thrive on creating meaningful experiences and building lasting relationships.

You bring:

• Strong communication skills across all channels
• Excellent organisation and attention to detail
• A natural ability to connect with and inspire others
• A passion for delivering exceptional supporter experiences

You understand that every interaction matters, and you go the extra mile to create moments that delight, inspire loyalty, and keep supporters coming back for more.

Why Cherry Trees?

We have ambitious plans to support even more children and families - and we need someone who shares our passion and drive.

If you’re ready to:

• Make a meaningful impact
• Grow income, participation and supporter engagement
• Be part of something truly special

…then we’d love to hear from you.

Support Dogs is a energetic, pioneering, national charity provding vital life saving and life changing support for individuals and families affected by autism, epilepsy and disability

We are looking to recruit an enthusiastic, motivated, and driven individual to join our client services team within our assistance dog training department.

Previous experience of training dogs, using positive based methods, and a full clean driving licence are essential criteria for the post.

Desirable qualities are experience in teaching or recognised teaching qualification, awareness in varying disabilities and a recognised qualification in animal training/behaviour.
 
The role will consist of the assessing individuals and families as they apply to our charity’s assistance dog programmes for those affected by autism, epilepsy and physical disability.

You will also be required to provide training, support and guidance to individuals and families who have successfully graduated through our assistance dog programme. This includes ensuring they receive annual assessments and giving appropriate advice/ support and extra training as required throughout the dogs working lives. You will also support the preparation as older working dogs move towards retirement and the process to supply potential replacement dogs for those individuals.

Based at our national centre in Sheffield, the applicant will be required to lone work off site for periods of time, so must show the ability to work alone effectively, prioritise their workload, accordingly, use their own initiative and have excellent time management and communicational skills.They are to demonstrate a real passion for the role, a positive attitude and show flexibility within their work.

Independent Living Advisor (Direct Payments)
Salary: £30,000 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Action on Disability, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Our Place.

AoD’s Independent Living Service

The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable disabled people to have genuine choice and control over the way in which they lead their lives.The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.

Purpose of Post

To work with individuals, their family and friends (where appropriate) to provide them with information, advice and assistance to enable them to access and manage a Direct Payment

(DP) and recruit and manage a Personal Assistant (PA).

Main Duties and Responsibilities

Support to individuals employing their own Personal (care) Assistant (PA) or engage an agency to deliver care and support.

1. Provide information and advice on becoming an employer and the role of the Personal Assistant.

2. Ensure that the client understands their legal obligations and responsibilities of being an employer.

3. Work with clients to: set up a profile on the Find-a-pa website, advertise and recruit a Personal Assistant, create a personalised job description and specification identify the level of experience and training requirements needed for the role.

4. Advise and help to calculate the PA’s salary and on costs (full training provided).

5. Support the client through the interview process and where necessary sit in during interviews.

6. Support individuals to reference, check legal status and where necessary DBS their support worker.

7. Support individuals to set up an induction plan for their PA and enable them to identify training needs.

8. Support the client to complete payroll and insurance documentation.

9. Work with the client to draw up a Statement of Particular (contract) for the employed PA (templates provided).

10.  Encourage DP employers to take a lead in all employment issues. Information on where to seek advice e.g. ACAS, Fish and Premier Care helpline will be given and clients will be encouraged to use them.

11.  Ensure that the individual has a back-up plan for emergencies.

12.  Encourage DP employers to be assertive and proactive with their Personal Assistants.

13.  Work with agencies to set up support for clients who may not wish to employ a PA directly.

Ongoing support to individuals in receipt of Direct Payments

1.Providing advice on employment issues.

2. Support individuals to solve practical problems e.g. lateness of staff, change of needs.

3. Support individuals to recruit again if necessary.

4. Assist individuals to re-look at budgets, training and job descriptions as they change over time.

5. Assist individuals to ensure that they continue to manage their Direct Payment or budget.

6. Support individuals to make informed choices.

7. Meet with the DP Support Group on a regular basis.

8. Assist in the development of training and other resources to support employers to manage their DP and their PA relationships.

9. Develop links and professional relationships with Social Work teams to support a healthy level of referrals.

For all work:

• Work in a person-centred way.
• Comply with AoD’s agreed policies and procedures.
• Participate in the wider development of the service and contribute to service improvement as required.
• Be computer literate and administratively self-supporting.
• Undertake any other reasonable duties as identified by the Direct Payments Lead or line manager.

Special requirements

• Ability to travel within the London borough of Hammersmith and Fulham.
• Some attendance at meetings and events outside of normal office hours will be required.

Person Specification

To be considered for this role, candidates must have:

• Good standard of education.
• Experience of recruiting volunteers or staff.
• Knowledge of employment law.
• Understanding of social care and Direct Payments legislation.
• Experience/knowledge of supporting individuals to recruit and manage employees.
• Experience of working with clients with support needs.
• Experience of using a person-centred approach.
• Ability to think creatively and to come up with solutions.
• Ability to gather and assess information efficiently.
• Numeracy skills and knowledge of budgeting.
• Ability to use Word and Excel packages to a high standard.
• Ability to work under pressure, and to tight deadlines.
• A flexible approach and able to work on own initiative
• Good communication skills including interpersonal, written, presentational and spoken.
• Ability to guide in a sensitive way
• Ability to assess and match skills and personalities to individual needs and preferences.
• Commitment to the Social Model of Disability and to promote choice, independence, rights and inclusion.
• Understanding of and commitment to the aims of the organisation.
• Excellent practical understanding of the need for confidentiality.
• An understanding of equal opportunities and anti-discriminatory practice

Desirable qualities

• Experience of working with disabled people
• Lived experience of disability

Closing Date: Friday 10th July 2026
N.B. we reserve the right to close this vacancy early and/or begin interviewing before the closing date if a suitable candidate is identified.
Early applications are therefore encouraged.

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The successful candidate will be required to undertake an enhanced DBS check.

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

No agencies please.

Healthcare & Community Liaison - Advocacy & Project Support

Organisation: The Elfrida Society

Location: London (with travel across London)

Salary: £27,629.70 pro-rata

Contract Type: Part-time (14 hours per week)
 

About the Organisation

The Elfrida Society is a user-led charity working alongside people with learning disabilities and/or neurodivergent needs (LDND). They are deeply committed to creating a more inclusive society where people with LDND can access the services, support and opportunities they need.

They centre lived experience, co-production and inclusion in everything they do, and strongly encourage applications from people with lived experience of disability and neurodivergence or people who have navigated health systems on behalf of relatives.
 

About the Role

They are looking for a Healthcare & Community Liaison to support their Healthcare Project. You will build relationships with healthcare providers, community organisations and underrepresented groups to raise awareness of the work they do and increase access to advocacy. You will also support the promotion of their workshops and podcast.

This is also a development opportunity: you will gain hands-on experience in one-to-one advocacy, supported by an experienced and collaborative team.
 

Key Responsibilities

• Build relationships with hospitals, GPs, community organisations and local partners
• Engage with diverse communities, including ethnic minority groups and young people transitioning into adult services
• Promote Elfrida's advocacy services, workshops and podcast
• Support referrals into one-to-one advocacy
• Develop skills and experience in advocacy work with people with LDND
• Provide advocacy support (with guidance) where appropriate
• Work collaboratively with colleagues to develop and improve services
• Maintain accurate records in line with GDPR
   

Person Specification

Essential

• Experience working with people with learning disabilities and/or neurodivergent needs
• Interest in advocacy and willingness to develop one-to-one support skills
• Experience of community engagement, outreach or partnership working
• Strong communication and relationship-building skills
• Ability to work independently and as part of a team
• Commitment to inclusion, accessibility and co-production

Desirable

• Experience of healthcare or social care systems
• Experience engaging young people or ethnic minority communities
• Experience supporting outreach, workshops or events

Additional Information

• Enhanced DBS check required
• Travel across London and occasional out-of-hours work may be required
   

Equality, Diversity & Inclusion

Elfrida Society are committed to building a diverse and inclusive workplace. They actively welcome applications from people of all backgrounds, particularly those with lived experience of disability and neurodivergence.

They are happy to provide reasonable adjustments throughout the recruitment process and in the role. If you require this, please let us know.

How to Apply

To apply, please submit your application to Abi at Charity People

If you would like to know more about the role in more detail then please reach out to Abi to arrange a time to talk.

Location: Hybrid / Community based South West
Hours: 35 hours per week, Monday to Friday

Hearing Dogs for Deaf People is looking for an experienced and enthusiastic Dog Training Manager in and around the South West of England.

The role of the Dog Training Manager is to support the development and training of Hearing Dog puppies to become future life changers.

From 8 weeks of age, puppies enter their training journey to be nurtured and cared for by their volunteer puppy trainer. The Training Manager supports the work of the team responsible for the training of these dogs, ensuring the best possible standards are achieved with each and every dog.

Training Managers form a vital part of the Services department, they provide leadership for the regional teams and are responsible for the quality standards, productivity and efficiency of the dog training pipeline.

We are looking for a self-motivated and positive individual with practical and theoretical experience in dog training and behaviour, with skills in teaching, mentoring and coaching people.

The ability to develop and train dogs using the skills of our volunteers is essential so we are looking for someone who finds value in working with both people and dogs and is driven by the overall goal to help train more dogs for deaf people.

You will need resilience and a high degree of efficiency to be a successful Dog Training Manager and hold a full clean UK driving licence.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities 
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 3rd July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Activities and Events Worker

Walthew House, Stockport
£27,850 per annum (pro rata) | Part-time (21 hours, 3 days per week, including Mondays & Tuesdays)

About Walthew House

At Walthew House, we are dedicated to building a more inclusive community where people who are Deaf, hard of hearing, blind or visually impaired can live independently and confidently. Through a wide range of services, activities, and events, we create opportunities for connection, wellbeing, and empowerment.

Do you want to play a key role in creating welcoming, accessible spaces that make a real difference every day?

About the role

We are looking for a friendly, proactive Activities and Events Worker to join our team. This is a varied and rewarding role at the heart of our organisation, combining front-of-house responsibilities with hands-on support for activities, events, and community engagement.

You will often be the first point of contact for service users, visitors, and partners, helping to ensure everyone feels welcome and supported. Alongside this, you’ll help deliver inclusive activities and events, support volunteers, and help us share our impact with the wider community.

Key responsibilities

• Act as a welcoming first point of contact, responding to enquiries in a helpful and timely way
• Provide information about Walthew House services and signpost people to appropriate support
• Support the planning and delivery of accessible activities and events
• Help ensure all sessions are inclusive for people with sensory loss
• Prepare rooms for activities and external hire, including refreshments where needed
• Work with volunteers, supporting recruitment, induction, and day-to-day engagement
• Contribute ideas for new activities that meet the needs of our community
• Support fundraising initiatives and promotional activities
• Assist with social media, website content, and printed communications
• Gather stories, feedback, and photos to demonstrate our impact
• Maintain accurate records and monitoring data
• Follow safeguarding, health & safety, and data protection policies at all times
• Act as a designated First Aider (training provided if needed)

About you

We’re looking for someone who is approachable, organised, and passionate about inclusion.

You will bring:

• Experience in a customer-facing, community, or support role
• Experience of supporting activities or events
• Strong communication skills and the ability to engage a wide range of people
• A commitment to inclusion, accessibility, and equality
• Good organisational skills and attention to detail
• Confidence using IT systems, including email, databases, and social media

You’ll also be:

• Friendly, empathetic, and welcoming
• Proactive and able to use your initiative
• Comfortable working both independently and as part of a team
• Flexible and willing to support occasional evening or weekend work (TOIL provided)

Experience of working with people with sensory loss, in a charity setting, or supporting fundraising activities would be an advantage, but is not essential.

What we offer

• A supportive and inclusive working environment
• The opportunity to make a real difference in people’s lives
• Training in sensory awareness, accessibility, and safeguarding
• Flexible working arrangements within the role requirements

Additional information

• Location: Walthew House, Stockport, with some community-based work
• Contract: Permanent
• An enhanced DBS check is required

Interviews will be held on Thursday 2nd and Friday 3rd July

Are you passionate about delivering excellent customer service? Can you demonstrate patience and empathy with people who may need us to go the extra mile? If so, then this could be the role for you.

This is a very exciting time to be joining Ability Housing Association as we deliver our Customer Strategy within our in-house Contact Centre. We are seeking an enthusiastic and courteous individual to join our team with a commitment to delivering an excellent service to our customers.

This is a busy and varied role in which you will act as a first point of contact for our customers and stakeholders, responding to housing and repair-related queries. Every day can create a new challenge.

You will be dealing with tenants, colleagues from across the organization, and staff from other close business partners, helping and escalating queries to the relevant department or Contractor as appropriate.

Experience in the social housing sector is desirable, although we will consider applications from other sectors, as full training will be provided. You should have excellent verbal and written communication skills and be proficient in the use of Microsoft Office as you will be handling queries through a range of channels. Previous experience using a CRM system would also be ideal.

If you feel you like you have what we are looking for and are keen to make a difference in the lives of those who need our support, please do get in touch with us.

Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.

Working across multiple income streams, the postholder will support the development and delivery of high-impact fundraising campaigns, compelling cases for support, and meaningful donor communications. With a strong focus on Regular Giving growth and supporter stewardship, the role plays an important part in strengthening long-term financial sustainability.

This is a proactive role requiring strong content development skills, attention to insight and performance, and the ability to contribute to continuous improvement in fundraising systems and processes.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.

For further information and full JD please refer to the attachment below. 

#Fundraising #Fundraising Planning # Fundraising officer #Funding  #Fundraising oppurtunities 

Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability.

​

We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in MORLEY on a 37.5​hour contract.

As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area.

What you will do: 

• Drive sales in the store to meet expected budgets and KPI’s 

• Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily. 

• Ensure that stock is generated over the door and that donors are signed up for Gift Aid.

• Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.

• You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.

• Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store. 

• ​

To be a successful Shop Manager you will be: 

• An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment. 

• Ability to lead and support a team from varying backgrounds. 

• Ability to meet the needs of the customers to generate and increase the sales of the store.

• Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis. 

​

The full detailed job description is attached.

Applications close on 2 July 2026, with interviews taking place from 18 June 2026 onwards. We encourage you to apply as soon as possible, as we may close the advert early if we receive a high volume of applications or identify suitable candidates.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. 

If you are passionate about leading high‑performing teams and delivering exceptional store standards, we’d love to hear from you.

Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability.

We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Claygate on a 37.5 ​hour contract. 

Your main base will be Claygate, with an expectation of regular travel and flexibility to cover other M5 stores as required.

As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area.

What you will do: 

• Drive sales in the store to meet expected budgets and KPI’s 

• Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily. 

• Ensure that stock is generated over the door and that donors are signed up for Gift Aid.

• Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.

• You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.

• Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store. 

• ​

To be a successful Shop Manager you will be: 

• An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment. 

• Ability to lead and support a team from varying backgrounds. 

• Ability to meet the needs of the customers to generate and increase the sales of the store.

• Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis. 

​

The full detailed job description is attached.

Applications close on 2 July 2026, with interviews taking place from 18 June 2026 onwards. We encourage you to apply as soon as possible, as we may close the advert early if we receive a high volume of applications or identify suitable candidates.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. 

If you are passionate about leading high‑performing teams and delivering exceptional store standards, we’d love to hear from you.

Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability.

We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Worksop. This is a permanent, full-time position (37.5 hours per week), working on a 7-day rota (Monday to Sunday)​

As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area.

What you will do: 

• Drive sales in the store to meet expected budgets and KPI’s 

• Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily. 

• Ensure that stock is generated over the door and that donors are signed up for Gift Aid.

• Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.

• You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.

• Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store. ​

To be a successful Shop Manager you will be: 

• An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment. 

• Ability to lead and support a team from varying backgrounds. 

• Ability to meet the needs of the customers to generate and increase the sales of the store.

• Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis. 

​The full detailed job description is attached

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. 

If you’re passionate about leading high‑performing teams and maintaining exceptional store standards, we’d love to hear from you.

Applications close on 2 July, with interviews taking place from 18 June onwards. We encourage you to apply as soon as possible, as we may close the advert early if we receive a high volume of applications or identify suitable candidates.

Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you. 

We are excited to be looking for an Assistant Shop Manager to work in our Derby Crown Walk Shop for 37.5 hours per week,  on a permanent position. Shifts are worked on a 7‑day rota (Monday–Sunday). We’re flexible with days and happy to discuss what works best for you. We are looking for a passionate and motivated person to help our store reach full potential.

As an Assistant Shop Manager you will: 

• Help develop in store systems and promote donations and sales to maximise profits 
• Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values 
• Strive to ensure stock is generated from the local area and donors 
• Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid 
• Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed 
• Maintain the store to a high standard of presentation throughout. 
• Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers 
• Be responsible for all financial and cash handling and health and safety. 

To be a successful Assistant Shop Manager, you will be: 

• An experienced assistant manager or Supervisor  with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience. 
• Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate. 
• Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores. 
• Passionate about the Mencap values and will strive to ensure our Retail brand is successful.   

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. 

​

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website. 

If you’re passionate about leading high‑performing teams and maintaining exceptional store standards, we’d love to hear from you.

Applications close on 2 July, with interviews taking place from 18 June onwards. We encourage you to apply as soon as possible, as we may close the advert early if we receive a high volume of applications or identify suitable candidates.

Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability.

We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Wyke on a permanent , full-time basis (37.5 hours per week) over 7 days.

As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area.

What you will do: 

• Drive sales in the store to meet expected budgets and KPI’s 

• Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily. 

• Ensure that stock is generated over the door and that donors are signed up for Gift Aid.

• Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.

• You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.

• Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store. 

• ​

To be a successful Shop Manager you will be: 

• An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment. 

• Ability to lead and support a team from varying backgrounds. 

• Ability to meet the needs of the customers to generate and increase the sales of the store.

• Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis. 

​

The full detailed job description is attached

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. 

If you’re passionate about leading high‑performing teams and maintaining exceptional store standards, we’d love to hear from you.

Applications close on 2 July, with interviews taking place from 18 June onwards. We encourage you to apply as soon as possible, as we may close the advert early if we receive a high volume of applications or identify suitable candidates.

Information & Advice Officer
Action Disability Kensington & Chelsea (ADKC)
 

Help make a real difference in the lives of disabled people locally

Action Disability Kensington & Chelsea (ADKC) is a local Disabled People’s Organisation committed to removing barriers, promoting independence and ensuring disabled people can access the information, services and opportunities they need to live the lives they choose.

Our work is guided by the social model of disability recognising that people are disabled by barriers in society, not by their impairment. We work alongside disabled people to challenge those barriers and create a more inclusive and accessible community for everyone.

We are looking for an enthusiastic, compassionate and organised Information & Advice Officer to join our friendly and dedicated team ✨

This is an exciting opportunity for someone who is passionate about accessible communication, enjoys supporting people and wants their work to make a genuine difference within the local community.

�� The Role
You will play a key part in delivering ADKC’s Information and Advice service, providing clear, accurate and accessible information to disabled people, their families and professionals across Kensington & Chelsea.

Your work will include:
• Providing high-quality information and advice support
• Producing accessible factsheets, newsletters and website content
• Creating promotional materials and displays
• Supporting people to access local services, opportunities and information
• Contributing to ADKC’s wider work promoting inclusion, choice and independent living

This is a varied and rewarding role where no two days are the same, and where your work will have a direct impact on people’s lives ��

�� About You
We’re looking for someone who has:
• Experience delivering information and advice services
• Excellent written and verbal communication skills
• Experience producing clear, accessible written materials
• Strong organisational skills and attention to detail
• An understanding of disability equality and the social model of disability

Desirable:
• Lived experience of disability
• Experience working in the voluntary, community or disability sector

Most importantly, we are looking for someone who shares our commitment to removing barriers and supporting disabled people to have greater choice, control and independence ��

�� Why Join ADKC?
At ADKC, lived experience, collaboration and community are at the heart of everything we do.

We offer:
• A fully accessible office
• Hybrid working opportunities
• A welcoming and supportive team environment
• Opportunities for learning and professional development
• Meaningful work that makes a real local difference

ADKC is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.

As a Disability Confident employer, we are committed to creating an inclusive recruitment process and supporting disabled applicants throughout the application process. Please let us know if you require any reasonable adjustments.