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Top job
Your Place, Canning Town (Hybrid)
£40,000 - £45,000 per year
People Manager | Lead, develop & inspire high-performing teams in a dynamic, people-first organisation driving real impact and growth
Posted today Apply Now
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Page 1 of 3
Canning Town, Greater London (Hybrid)
£40,000 - £45,000 per year
Full-time
Permanent
Job description

This is a critical role that is responsible for managing the charity's day-to-day people management and development, ensuring appropriate processes are in place and in line with current and relevant legislation. The People Manager will help develop a high-performance culture where all colleagues feel a sense of belonging and are able to fulfil their potential.

RESPONSIBILITIES & ACCOUNTABILITIES

  • Provide proactive coaching on values alignment and desired behaviours, with support and advice to managers and team members        on    all matters relating to people.
  • Support managers to create an inclusive culture and workplace that gets the best out of our people.
  • Promote and advocate for early resolution when issues arise, including Performance Improvement guided by organisational values         and policies.
  • Effectively manage employee relations (ER) issues alongside line managers including, but not limited to absences, performance             management, disciplinary, grievances and dismissals, escalating to the Director of People as required.
  • Support the Director of People to deliver change management programmes including TUPE transfers, redundancy and service re-       organisations.
  • Develop an understanding of challenges, opportunities and people priorities in each team and work with managers to develop long term resource plans and succession planning.
  • Support the Director of People in the development of information, reports and analysis for managers, the Strategic Management Team and the Board, to deliver insights and take action.
  • Work with the Finance Manager to ensure the accurate processing of payroll.
  • Support the end-to-end recruitment process, including attraction, supporting with job descriptions, shortlisting, interviews and the induction process.
  • Build and implement engagement processes and activities including surveys, focus groups, conferences/away days and exit interviews, ensuring they deliver continuous improvement and enhance our reputation as a great place to work.

ROLE

  • Support the implementation of Belonging, Diversity, Equity and Inclusion (BDE&I) and wellbeing strategies and programmes
  • Support the Director of People with the development of reward and recognition programmes
  • Support the Director of People in creating learning and development programmes
  • Support with the management of the L&D budget and programme, ensuring effective return on investment and value for money.
  • Manage the organisation’s people information systems and identify opportunities for enhanced digital services.
  • Analyse data e.g., from engagement surveys, exit interviews and turnover to inform the People Strategy and implement improvements.

PERSON SPECIFICATION

Experience

  • Experience in managing, coaching and developing employees
  • Degree in Organisational Psychology, HR, CIPD level 5 qualified or equivalent knowledge gained through experience
  • Proven experience in managing the employee lifecycle (recruitment to exit)
  • Adept at stakeholder management and relationship building across multiple teams
  • Proven track record in managing varied, complex employee relations (ER) issues and capable of managing several issues at once
  • Experience of planning and delivering L&D projects
  • Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.

Skills & knowledge

  • Strong relationship building skills, you are equally comfortable having informal positive conversations as you are holding people to account and providing direct challenge
  • Working knowledge of employment law, and able to use sound judgement on when we can be flexible and when we need to be rigid in our approach
  • Confident in both written and spoken communication with the ability to present to internal audiences both virtually and in person
  • High in emotional intelligence, psychological agility and a coaching mindset
  • Highly numerate with strong analytical and problem-solving

Personal qualities

  • Track record of delivering to tight deadlines and overcoming setbacks
  • A focus on continuous process improvements through measurement, analysis and progress of actions in order to deliver service improvements
  • Requirement to work at pace to respond to customer requirements whilst balancing key priorities
  •  A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness

Desirable criteria

  • Experience in managing TUPE and redundancies

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Organisation
Your Place View profile Organisation type Registered Charity Company size 51 - 100

Our mission to solve homelessness in east London, one person at a time!

Posted on: 11 June 2026
Closing date: 29 June 2026 at 11:32
Tags: Human Resources, Housing, Compliance / Quality, Conflict Resolution / Peace, Employment, Homelessness