Jobs for the International Development sector

Location: Central London, hybrid (Tuesday to Thursday in office)
Contract: Temporary, ongoing
Hours: Full-time, 37.5 hours per week
Salary: £16.79 per hour (+ holiday) (£32,826.19 salaried equivalent)
Start Date: ASAP

Prospectus is proud to be partnering with a well-established international charity to recruit a Temporary Supporter Care Coordinator to join their collaborative fundraising team.

Working in a close-knit team you will play a key role in delivering an outstanding supporter experience while ensuring accuracy, efficiency, and empathy in all interactions.

Responsibilities:

• Act as the first point of contact for supporter enquiries via phone, email, and post, managing a high volume of inbound requests
• Provide professional, empathetic, and timely responses, resolving queries and escalating where necessary
• Maintain and update supporter records using Microsoft Dynamics 365 (including Direct Debit changes, preferences, and opt-ins/outs)
• Process donations accurately and ensure prompt acknowledgements
• Handle complex or exceptional cases outside of outsourced contact centre operations
• Support fundraising campaigns, including administrative support for mailings and seasonal initiatives (e.g. Christmas card campaigns)
• Use personalised templates to ensure communications reflect the organisation’s tone of voice
• Monitor and feedback on trends in supporter queries to improve processes and service delivery
• Work closely with internal teams and external partners to ensure a seamless supporter journey
• Prioritise a busy workload to meet service standards and response timeframes

About You:

• Recent experience in a supporter care, customer service, or database-focused role within the not-for-profit sector
• Confident using CRM/database systems (ideally Microsoft Dynamics 365)
• Exceptional attention to detail and a process-driven approach
• Strong written and verbal communication skills, with the ability to personalise responses and demonstrate empathy
• Comfortable handling sensitive data with strict confidentiality and working to compliance standards
• A proactive, flexible team player with a “hands-on” attitude and willingness to support where needed
• Proven ability to manage competing priorities and meet deadlines in a fast-paced environment

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Ready to take on an income-focused administrative role where your work supports a meaningful cause?

This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.

This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.

If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!

Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!

The Role:

As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.

Your responsibilities will include:

• Processing fundraising income from multiple sources, including post, bank transfers and online platforms
• Accurately recording, coding and filing all donations across paper and electronic systems
• Managing and maintaining donation data within Salesforce CRM
• Opening and handling incoming post, including preparing cash and cheques for secure banking
• Ensuring all donations are acknowledged promptly to support a positive donor experience
• Supporting Gift Aid processes, ensuring information is correctly recorded and compliant
• Assisting with reconciliation and financial administration tasks
• Providing additional administrative support to the wider team as needed

About You:

• Strong experience in income processing, financial administration or data-heavy roles
• Excellent attention to detail and a high level of accuracy
• Confident working with CRM systems such as Salesforce
• Comfortable handling financial information and working with sensitive data
• Well organised, methodical and able to manage competing priorities
• A team player with a proactive and reliable approach
• Ideally experienced within a charity, fundraising or membership environment

Why Apply?

• Play a critical role in ensuring vital income is processed accurately and efficiently
• Gain valuable experience in fundraising operations and financial administration
• Work with a supportive, purpose-driven team
• Flexible part-time working with a clear structure across the week
• Immediate start opportunity with a meaningful short-term impact

Interested?

CVs are being reviewed on a rolling basis – early applications are encouraged.

Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Senior Executive Assistant

Part-time (2-3 days per week) | Permanent
Fitzrovia, London | Hybrid working (1-2 days in the office)
£75,000-£85,000 pro rata
Start date: 2-3 months

An exceptional opportunity has arisen for an experienced Senior Executive Assistant to join a highly respected, award-winning pan-European think tank operating at the forefront of European foreign and security policy.

For almost 20 years, this organisation has brought together policymakers, academics, activists and senior political figures to promote informed debate and shape values-led European policy. With approximately 120 employees across Europe and a dynamic, entrepreneurial culture, the organisation combines intellectual rigour with the pace and agility of a start-up environment.

This role will suit a highly accomplished Senior EA with experience operating within international academic institutions, embassies, foreign ministries, diplomatic organisations, global universities or similarly complex, stakeholder-heavy environments.

Working closely with senior leadership and alongside an existing Senior EA, you will play a pivotal role in coordinating international board activity across six European entities, while providing high-level executive and logistical support in an environment involving academics, former Prime Ministers, senior policymakers and European councillors.

The Role

This is a varied and highly visible position combining senior executive support, international board coordination and compliance-related responsibilities across multiple European jurisdictions.

A key part of the role will involve organising approximately eight board meetings annually across London, Berlin, Madrid, Rome, Paris and Warsaw. These meetings involve senior external board members and high-profile stakeholders, requiring exceptional diplomacy, discretion and relationship management skills.

Responsibilities will include:

• Complex international diary and travel management across multiple time zones
• Coordinating and delivering international board meetings from planning through to completion
• Organising venues, travel, accommodation and meeting logistics across Europe
• Preparing and distributing board papers and meeting documentation
• Liaising confidently with senior academics, policymakers and high-ranking officials
• Ensuring local meeting formalities and governance requirements are adhered to across different European jurisdictions
• Minute taking and meeting follow-up actions
• Supporting the coordination of larger Main Board meetings and Annual Councils alongside the existing Senior EA
• Managing stakeholder engagement with tact, patience and professionalism
• Working proactively to secure attendance and commitments from senior external board members with demanding schedules, having all details finalised 6 months before the board meetings are due to to take place

Candidate Profile

The successful candidate will be a polished and highly credible Senior EA who thrives in intellectually driven, international environments and is confident operating with senior stakeholders.

You will bring:

• Signif

Doing Good Recruitment is pleased to be partnering with Shell Foundation on the appointment of a part-time Governance, Risk and Assurance (GRA) Adviser.

We are seeking an exceptional individual to provide strategic, enterprise-level GRA support across the organisation. The position is offered on a permanent, three-day-per-week basis, with one day in the office (ideally Wednesday).

About Us

Since our inception 25 years ago, Shell Foundation has worked to alleviate poverty across Africa and Asia. We have played a critical role in advancing the energy access sector and are now focused on scaling its impact.

Our objective is to enable tens of millions of people to raise their incomes while lowering emissions by 2032. We achieve this by fostering innovation and scaling technologies that increase incomes.

The Role

This is a broad, hands-on role that plays a key part in ensuring Shell Foundation operates in a well-governed, risk-aware, and accountable way. You will work closely with the GRA Manager and colleagues across the organisation to coordinate governance processes, contribute to enterprise risk management activities, and support assurance and compliance frameworks.

Your work will span board and committee coordination, enterprise risk activities, assurance planning, and policy and compliance processes—helping to ensure that information is accurate, processes run smoothly, and priorities are clearly tracked and delivered.

This role is well suited to someone who operates comfortably at a strategic level, works across multiple areas, and thrives on collaborating with stakeholders to provide advice while bringing structure and clarity to complex challenges.

About You

The successful candidate will be a highly organised and detail-oriented professional with a track record in governance, risk control, and assurance at the enterprise level. You will bring a methodical approach to your work, with the ability to manage multiple processes and stakeholders effectively.

You will be confident working with a range of stakeholders, able to communicate clearly, and comfortable exercising judgement when supporting risk and assurance activities. Essential to this is the ability to build strong relationships that enhance collaboration and successful GRA outcomes.

The ideal candidate will have gained experience in ESG, financial, professional, or legal services, or a similar environment that demonstrates holistic portfolio oversight and enterprise risk management.

Familiarity with governance requirements in the charity or not-for-profit sector would be beneficial but is not essential.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full job description, and learn how to submit your application.

Our Commitment to Equity, Diversity and Inclusion

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.