Jobs for the Social Welfare sector
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An exciting opportunity to join our staff team and assist in providing funding that helps transform lives.
The Shipwrecked Fishermen and Mariners’ Royal Benevolent Society – “The Shipwrecked Mariners” for short – was founded in 1839 and operates throughout the British Isles. Our primary purpose is to provide financial help to fishermen, merchant mariners and their dependants, both retired and of working age, who are in need. The Society has over 1,200 regular beneficiaries and receives over 600 applications for assistance each year.
To help us continue to provide a great service to mariners and their families, we have an exciting opportunity for someone to join us in the role of Grants Officer.
Our grants provide practical support for individuals and families that are experiencing severe financial distress and help them stabilise their situation during times of crisis. All our grants are means tested and exclusively focussed on those on low incomes (with little or no savings). A significant number of our grants are provided to those in retirement, however we also support those who are unable to work because of accident, illness, disability, or for compassionate reasons, as well as those who struggling to find employment. Our grants are used to cover a wide range of needs but are primarily aimed at helping people maintain a reasonable and dignified standard of living. We also help those who are struggling with debts as well as providing immediate support to the dependants of seafarers who have died at sea or during accidents ashore.
We are offering this role on a full-time basis, with a minimum of 2 days per week (Tues and Weds) working from our Chichester office, but potential for home working at other times. Some travel will be required for the role, including occasional overnight stays.
To be our ideal candidate you will be:
an experienced, self-starting administrator with excellent communication and IT skills
have a great eye for detail. But, above all, you will have a clear understanding of and empathy for the challenges and vulnerabilities faced by those we are here to support. If you want to be part of a highly dedicated but relaxed and friendly team, who take great pride in supporting an often-neglected sector of UK Society, then we would love to hear from you.
To apply for this post, please click the ‘apply’ button below where you can send your CV and a supporting letter of no more than two pages of A4 (size 12 font).
Your supporting letter should be focused on:
- Demonstrating how your personal qualities and experiences are closely aligned with the person specification for this role and have previously contributed to positive outcomes in your place(s) of work.
- Examples of your experience related to the key duties and responsibilities of this role.
- Helping us understand how you align with our organisational purpose and have a genuine empathy for the individuals that we support.
The closing date for applications is midnight on Sunday 5th July 2026. We will notify those shortlisted for an interview by end of business on Sunday 12th July 2026 and hold face to face interviews on Monday 20th and Tuesday 21st July 2026. The preferred start date for this role is 24th August, but we’re happy to be flexible about this for the right candidate.
Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.
The Shipwrecked Mariners’ Society strongly believes in building a diverse team which understands the issues facing its beneficiaries, including those which most affect the quality of life and aspirations of vulnerable individuals and their families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Communications & Media
·Salary - £56,898 (including £5,000 London area weighting)
·Contract – Full time, Permanent
·Hours – 37.5 per week
·Location – London & Hybrid
·DBS requirement - No
·This role does not offer eligibility for visa sponsorship.
We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.
That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.
We see your future, whatever the past.
This is an exciting senior leadership role for an ambitious communications professional who thrives on shaping narratives, building reputation and driving engagement.
Reporting to the Director of Engagement & Impact, you will lead Nacro's communications and media function, developing and delivering impactful strategies that raise our profile, influence change, strengthen our brand and amplify the voices of the people we support.
Leading a high-performing team, you will oversee media relations, content and campaigns, marketing, digital engagement and brand management, ensuring communications support organisational priorities and deliver measurable impact.
We're looking for a strategic communicator with a proven track record of delivering high-impact communications and media campaigns.
You'll bring with you:
- Experience leading high impact communications teams.
- Significant experience in communications, media and/or marketing strategy
- A strong track record of securing proactive, high-profile media coverage.
- Experience developing and delivering integrated communications and digital engagement strategies.
- Strong understanding of brand identity and management.
- Experience using emerging technologies, including AI tools, to improve communications effectiveness and efficiency.
- High quality written and verbal communication skills.
- Creativity and strategic thinking skills
- A collaborative leadership style and a commitment to developing others.
This is an opportunity to play a key role in shaping the voice and profile of a national charity that changes lives every day. You'll work alongside passionate colleagues who are committed to creating positive social impact and helping people realise their potential.
If you're an experienced communications leader ready to make a meaningful difference, we'd love to hear from you. Join us and help tell the stories that inspire change.
This role offers a starting salary within Nacro’s pay structure of £56,898 + London area weighting with expected progression to £58,455 + London area weighting within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.
Application deadline 24/06/26, please submit a supporting statement with your application
Nacro is fair and inclusive employer
At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service.
The client requests no contact from agencies or media sales.
Working alongside other Farm staff, the Yard Coordinator will support our Yard Manager to deliver all of our animal care and activities, including our new equine programme. You will play a key role in ensuring our equine programme reaches its full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
•To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
•Proactively engage with bereaved families through social media and other online platforms.
•Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
•Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
•Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
•Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
•Attend face to face events for bereaved families including family days and memorial events when needed.
•Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
•Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services.
•Work with the Engagement Team to promote live sessions.
•Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
•Assist with the recruitment and facilitation of Bereaved Families’ Panel.
•Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
•Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
•Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
•Collate statistics, as required on areas of work within the support services team.
•Assist with the services’ evaluation and impact processes.
•Provide other administrative support to the team as required.
Other:
•Attend and participate with External Supervision sessions.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
Working alongside other Farm staff, the Programme Manager will be responsible for the oversight of our community activities and events and coordinating our volunteering offer. You will be the go-to person for operational matters, ensuring our core activities and functions meet our strategic objectives, match our values, and are delivered to a high standard. You will be a member of our leadership group, and will contribute to day to day running of the Farm. If you are looking for a management role that allows hands on engagement with animals and children and young people - this could be the role for you!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Scope of the role
The CDO holds primary responsibility for monitoring and quarterly reporting of the Linkage Plus, Mayors Fund and other community programmes. The CDO will also hold primary responsibility for leading and chairing quarterly meetings with Linkage hubs and the equivalent in other programmes as well as commissioners/funders. The CDO will hold primary responsibility for coordinating with Linkage hubs (4 community centre hubs).
Key Responsibilities
Linkage and Community programme development:
- Support the Community Programme Manager to collaborate with local residents to co-design a range of community activities and programmes that address the needs and interests of the community
Monitoring, reporting and evaluation:
- Lead on the effective monitoring, evaluation and reporting of Communities Programme activity and outcomes. This includes collecting and analysing data, maintaining accurate records, and leading on all aspects of funder and internal reporting, including quarterly reports.
Community Engagement:
- Build and maintain strong relationships with service users to ensure the centre remains responsive to the evolving needs of the community.
Collaborative Partnerships:
- Support the Communities team to establish and maintain collaborative partnerships with Linkage partner organisations, local charities, community stakeholders, statutory services, commissioning bodies and potential funders to strengthen local networks, improve service coordination and support positive outcomes for residents.
Organisational working:
- Contribute to the overall development and implementation of Toynbee Hall’s strategy
- Build good working relationships across the organisation
Managing Yourself
- Work toward an agreed annual work-plan meeting targets and milestones
- Prioritise and managing your workload
Person Specification
The successful candidate will demonstrate:
Essential Criteria
- Demonstrable understanding of community engagement, co-design and empowerment methods
- Strong networking skills and the ability to build partnerships with organisations.
- Experience of working with local commissioners and funders, including producing accurate and timely monitoring, evaluation and progress reports against key performance indicators (KPIs)
- Experience of working with vulnerable members of the community who struggle to access support; understanding their needs and the complexities of building trust with communities that experience structural inequality
- Knowledge of poverty-related issues and a commitment to addressing them
- Understanding and experience of safeguarding processes and supporting teams to understand and implement safeguarding policies and procedures
Desirable criteria
- Knowledge of resources and services available to older individuals within the community.
- Our community speaks over 33 languages, such as Sylheti, an ability to speak a South Asian language would be helpful
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
- Perk Box
- Life Insurance
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 28 June 2026
Please note the right to work in the UK is a requirement of this role.
Please refer to the attached job description for more details.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Do you share our belief in the importance of small charities and the power of skilled volunteers to drive meaningful, lasting change?
At Cranfield Trust, our mission is to bring together skilled volunteers and small charities to strengthen organisations, develop leaders and deliver impact that lasts.
Small charities play a vital role in communities, often at the frontline of complex and urgent challenges. But the environment that small charities have to operate in is becoming more demanding, with uncertain funding, rising demand, stretched leadership capacity, and a range of other issues that are currently impacting the sector.
We deliver free, capacity-building services and support for small charities, utilising proven approaches that address organisational challenges and leadership development. We are at an important point in our development, with a new CEO and a new strategy. Demand for our support is high and growing rapidly, and how we respond will shape our future impact.
We are looking for an experienced fundraising and relationship manager, who is motivated by the difference our work makes for small charities throughout the UK.
About this role
As Philanthropy and Partnerships Manager, you will play a central role in developing and managing Cranfield Trust's high-value relationships with funders, donors and partners. This includes identifying new funding and partnership opportunities, shaping compelling proposals, and building and stewarding trusted relationships that lead to long-term support.
You would be joining us at an important point in our development, with a new CEO, and a new strategy being introduced later this year. Demand for our support is high and growing rapidly, and how we respond will shape our future impact.
This is a remote working role, open to candidates based anywhere in the United Kingdom, but occasional attendance at face-to-face meetings, events and in-house training/development is a core requirement of the role. In this role, you will work closely with our Wales and Scotland Managers and we are keen to hear from interested candidates in Scotland or Wales.
You do not need to meet every role requirement to apply. But you should be ready to build an understanding of our work and share our passion for the difference it makes. Whether your experience fully matches the role description, or you bring relevant skills and a strong motivation to learn, we encourage you to apply.
In return, we can offer a flexible, purposeful role in a team that is highly committed, clear on priorities and motivated by our mission. Our staff survey reflects this, with 100% of colleagues feeling committed to delivering high-quality work.
We want to hear from a diverse range of applicants. We are committed to equity, diversity and inclusion and we want this to be reflected in the diversity and geographical spread of our team. If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Please read more information about the role and how to apply in our Recruitment Pack on our website.
The client requests no contact from agencies or media sales.
Service Manager
We advance understanding to prevent abuse, we offer support where and when it’s needed most, and we work with survivors to rebuild and recover.


The client requests no contact from agencies or media sales.
Service Manager
Salary: £19,752 pro rata (£29,628 FTE) £15.19 per hour
Hours: 25 hours per week Monday to Friday, 8:30am to 1:30pm
Location: Dove Lodge, Littlehampton, West Sussex (mainly office based with occasional hybrid if and when agreed)
Contract: Permanent (Subject to funding)
Closing date: Midnight on Tuesday 7 July 2026
Interviews: We anticipate holding interviews on Wednesday 15th July 2026.
Every day, elderly and vulnerable residents across the Arun District rely on Arun Community Transport to get to their doctors, hospitals and social activities. For many of them, our volunteer drivers are more than transport, they are a lifeline.
We are looking for a Service Manager to take overall operational responsibility for our busy office and the service that makes this possible every morning. This is a hands-on, varied role with genuine community impact. You will oversee our booking and transport management system, ensure vehicles and drivers are safe and compliant, look after our members and their experience of the service, and lead a small, dedicated team of paid staff and volunteers.
No two days are alike. You will need to be organised, calm under pressure and someone who genuinely cares about the work we do. In return you will join a passionate, community-rooted organisation and play a central role in keeping it running.
What you will be doing
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Taking overall operational responsibility for the service, including scheduling, compliance, systems and member experience
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Leading our Administrator and a team of office and driver volunteers
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Overseeing our booking and transport management system, ensuring it runs effectively and that all records are accurate
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Keeping our Wheelchair Accessibility Vehicle and all driver vehicles safe, insured and compliant
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Working closely with the CEO to develop and improve the service
What we are looking for
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Experience in an operational, scheduling or coordination role
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Experience leading or supervising a team, paid or voluntary
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Highly organised, calm under pressure and confident with digital systems
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A genuine commitment to making a difference in the local community
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Experience in the charity or community transport sector is desirable but not essential
We anticipate holding interviews on the Wednesday 15th July 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Befriending Coordinator is responsible for delivering a structured, outcome-focused befriending service for older residents experiencing loneliness, social isolation, poor wellbeing, and complex life circumstances. Using a strengths-based and person-centred approach, the coordinator will manage a caseload of residents, coordinate support interventions, develop partnership pathways, and ensure residents are connected to appropriate community and wellbeing services. The role combines direct client support, partnership working, volunteer coordination, safeguarding oversight, monitoring, and outcome measurement to improve independence, confidence, wellbeing, and community engagement for Westminster residents.
If you would like to apply for this vacancy, please email your CV with a supporting letter (showing how you meet the personal specification).
Closing date: 22nd June 2026 at noon. Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. We reserve the right to close the vacancy early should a suitable candidate be appointed.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help People Rebuild Their Lives
At Change Mental Health, we know everyone deserves the chance to live a full life regardless of the challenges they face with mental health.
For over 50 years, we've worked with people across the country affected by enduring mental ill health to rebuild confidence, build new connections, and achieve goals important to them.
We're looking for a compassionate and motivated Project Worker to join our team in Invergordon. In this role, you'll work directly with people experiencing mental health challenges and you'll provide practical and emotional support that helps them move forward in their recovery journey.
This is a permanent, 16-hour per week role.
Working as part of a supportive team, you'll build positive relationships, help people identify goals and work to them, facilitate activities and groups, and create a safe, supportive and welcoming environment where individuals feel valued and empowered.
What You'll Bring (Essential Criteria)
- Experience working in health, social care, community support or related fields
- Empathy, care, person-centred practice focused on recovery
- Excellent communication, IT, and workload priority skills
Great to Have (Desirable Criteria)
- Experience supporting people affected by mental ill health.
- Experience working within an SSSC registered service.
- Evidence of ongoing learning and professional development.
- SVQ Level 2 in a relevant discipline
Why Join Change Mental Health?
- Generous annual leave: up to 37 days holiday to rest, recharge and spend time doing what matters (from day one!)
- Mental wellbeing support: paid mental wellbeing days, access to award-winning employee assistance programmes.
- Flexible and blended working: we trust our people to work in a way that supports individual wellbeing and excellence in delivery, so where possible, we'll work to be flexible.
- Cycle to work, Blue Light Card, Season Ticket Loan all part of the package.
Most importantly, you'll join a supportive organisation working to improve mental health and wellbeing across Scotland, where your contribution will make a genuine difference to people's lives.
Application Notes
To apply please submit your CV and Cover Letter through the online BreatheHR portal. Please note all applications must be received by midday on 24/06/2026. Interviews are to be held the following week.
We welcome and encourage job applications from people of all backgrounds. If you consider yourself to have a disability, please inform us of any arrangements that we may make to the interview process.
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
The client requests no contact from agencies or media sales.
Job Title: Employability Administrator
Location: South Wigston, Leicester, LE18 4TP. (Travel across Leicester area required)
Hours: Part Time, 20 hours per week. 1 year Fixed Term Contract.
Salary: £14216 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
The Role
FareShare Midlands is delighted to be working in partnership with Pepsico in order to deliver a range of community based workshops that will provide advice and information around key areas of physical and mental wellbeing, financial resilience and employability skills to clients who use the services of our Community Food Members along with the provision of 121 sessions for individuals who require additional and tailored support.
Key Responsibilities
As the Administrator, you will work closely with the Employability Coach and be responsible for:
- Identifying and engaging with our existing and new Community Food Members to promote the programme
- Identifying and engaging with Leicester based community groups to inform them of our services
- Attending community outreach events to promote the programme
- Using Canva to create posters and flyers as required
- Developing a menu of delivery resources for both the workshops and the 121 sessions
- Formatting resources using Microsoft Word and PowerPoint
- Arranging suitable dates and times for the delivery of 2 workshops per week
- Managing a small caseload in order to provide 1-2-1 sessions
- Developing relationships with external specialist support organisations in order to signpost where necessary
- Tracking progress of clients and keeping database updated
- Interpret data and present in graphs and charts
- Ensure participant files are maintained
- Type up and maintain meeting notes
- Order stationary and merchandise as required
Person Specification
Essential
- Excellent written, verbal and presentation skills
- Excellent IT skills, particularly competent in Microsoft Officer and Canva
- Ability to establish and maintain recording systems
- Ability to assess understanding and adapt resources to the needs of the audience
- Excellent organisation and time management skills
- Ability to respond professionally to people at all levels
- Full UK Driving License and use of car
Desirable
- Experience of supporting adults with additional needs
- Safeguarding awareness
- Relevant experience of the Welfare to Work sector
How to Apply
To apply, please submit:
- A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
- Your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
“Right to Work” in the UK status is required.
The closing date for applications is Friday 19th June 2026
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
The 4 Day Week Foundation lead the UK's national campaign for a four-day working week. We are campaigning across the UK for a four-day, 32 hour working week with no loss of pay for workers.
With the four-day week now firmly on the agenda in the UK as a viable policy change to improve wellbeing and productivity, and with hundreds of companies and tens of thousands of workers already benefitting, the organisation is moving into the next phase of its four-day week rollout, building on the progress made so far.
This is an exciting full time role working four days per week (28 hours) leading one of the UK’s most prominent campaigns. You will be responsible for leading a small staff team, punching above its weight in terms of impact. You will be supported on organisational strategy by the Board of Directors.
Core Strategic Responsibilities
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Lead and manage the organisation’s day-to-day operations, ensuring effective delivery of agreed strategic objectives and campaigns, working closely with the Board of Directors on organisational priorities.
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Lead organisational fundraising strategy and income generation, including the development of funding opportunities and relationships with donors and partners.
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Act as the primary media spokesperson for the organisation, managing press engagement and representing the Foundation across broadcast, print and digital media.
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Represent the organisation as a spokesperson at public events, conferences, panel discussions and external engagements.
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Lead on external stakeholder engagement, building and maintaining strong relationships with partner organisations, supporters, campaign allies and other key stakeholders.
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Oversee the Foundation’s engagement with employers and the business community
Operational Management
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Line manage two – three staff
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Plan, chair, and facilitate weekly team meetings to support collaboration and organisational priorities.
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Conduct regular one-to-one meetings with staff and oversee six-monthly performance and development appraisals.
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Coordinate an Annual General Meeting (AGM), including the timely organisation of all related invitations, agendas and arrangements.
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Promote collaborative, inclusive and sustainable working practices consistent with the 4DWF’s values.
Administrative
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Oversee organisational finances and budgeting processes, ensuring effective financial planning and accountability.
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Responsibility for ensuring the general enquiries inbox is regularly monitored and that all enquiries are responded to promptly by the team.
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Attend quarterly Board meetings to update Directors on progress made towards delivery of strategic objectives and campaigns
Essential Requirements:
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Demonstrated expertise and experience in fundraising, ideally supported by a strong understanding of the UK funding landscape.
The client requests no contact from agencies or media sales.
About The Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at the local level.
Inclusion and Accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with – not for – refugees and people seeking asylum so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the Role
As Marketing Manager, you will support the organisation’s public profile, audience engagement and income generation objectives through the delivery of effective, audience-focused and strategically aligned marketing activity.
Leading the organisation’s marketing function, you will ensure the Refugee Council delivers high-quality, consistent and impactful marketing materials, publications, campaigns and audience engagement activity that supports organisational priorities, strengthens supporter engagement and public confidence, and contributes to income generation objectives.
The role is responsible for overseeing the delivery of marketing activity across content, publications, social media and design, ensuring activity is aligned to organisational positioning, audience insight and fundraising priorities.
Staff Benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work/Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK – apply on our website today.
Closing date: 24 June 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Living Wage Places
The Living Wage Places scheme is pioneering a collaborative, place-based approach to tackling in-work poverty. Local action groups made up of public and private sector Living Wage Employers, work together with charities, unions and civil society on a three-year action plan to tackle local in-work poverty and grow the number of employers committed to the Living Wage, Living Hours and Living Pensions.
Since the scheme launched in 2019, we have recognised 20 cities, boroughs and city-regions for Making Living Wage Places.
Living Wage Places taps into the power of place, recognising and developing local champions within our network and supporting them to engage and influence their community’s employers. It feeds into broader local economic plans such as community wealth building and local anchor institution work.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Main Responsibilities
The Programme Manager for Living Wage Places plays a central role in delivering and growing a pioneering, place-based approach to tackling in-work poverty. The role is responsible for managing and developing the Living Wage Places programme, supporting local action groups to deliver ambitious action plans, and embedding wider standards including Living Hours and Living Pensions. They will be the first point of contact for regional leads seeking guidance in their work/regions. Working across a broad range of internal teams and external stakeholders, the Programme Manager will build strategic partnerships, strengthen regional networks, and ensure effective monitoring, evaluation and learning across the programme. The role combines strong
project management with relationship building, strategic thinking and a commitment to increasing the scale and impact of the Living Wage movement.
Working as the Programme Manager, reporting to the Senior Programme Manager for Living Wage Places, ,
your main responsibilities will include:
Contribute to CUK and Project strategic objectives
· Support and grow the Living Wage Places project and ensure it is embedded in CUK’s overall strategy
· Collate and share good practice across teams to ensure strong collaboration and that civil society remains at the heart of Living Wage Places
· Support strategy development around local and general elections, identifying opportunities to grow the scheme and influence stakeholders
Build and manage projects and achieve work targets effectively
· Monitor, evaluate and draw out learning from across the Living Wage Places project
· Lead the development of systems for monitoring and evaluating impact and progress
· Support action groups to design and deliver Action Plans including Living Hours and Living Pensions
· Facilitate roundtables, meetings, and milestone activities
· Identify opportunities to expand Living Wage Buildings and Zones
· Deliver project milestones and reporting
· Deliver additional projects aligned to team business plan
Learning & Expertise
· Develop expertise in local economic policy including community wealth building and devolution
· Support internal teams to understand Living Wage Places principles · Build knowledge of priority sectors and apply to strategy
· Lead internal learning sessions
· Provide guidance on Living Hours and Living Pensions
· Continue personal professional development
Develop and manage external relationships
· Build and manage relationships with regional stakeholders
· Support development of new partnerships
· Represent the organisation at meetings and events
· Co-deliver the Living Wage Places network
· Develop relationships that support long-term impact
Communications
· Support development and delivery of communications strategy
· Gather and share case studies
· Maintain communications channels
· Support local action groups with communications
Develop and manage internal relationships
· Build capacity of organisers and programme staff
· Lead delivery of learning strategy
· Support collaboration across teams
Generate income and manage resources
· Support development of funding proposals
· Collate evidence for funder reporting
· Contribute to budget development
· Support sustainable growth of programme
Personal Specification
(D) Desirable, (E) Essential
Key skills and knowledge
· Excellent project management skills with the ability to manage a wide range of competing demands (E)
· Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)
· Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
· Ability to take in and interpret information and present in a succinct manner (E)
· Understanding of the policy and campaign landscape around inclusive local economic strategies and devolution deals (E)
· Ability to support monitoring and evaluation reports for external funders and internal impact monitoring (E)
· Strong IT skills to include MS Office and CRM software (E)
· Understanding of database and systems management (D)
Personal qualities & values
· A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
· Able to work within a team, responding to needs and achieving results collaboratively (E)
· Commitment to equality, diversity and inclusion and the mission of the Living Wage Foundation. (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider
applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
The client requests no contact from agencies or media sales.


