About us
Who we are
New Era North West is a community-based organisation dedicated to helping people and communities thrive across Burnley and East Lancashire. Through emotional health and wellbeing support, family services, employment, education and skills programmes, accredited training, community activities, and childcare, we create opportunities for people to build confidence, improve their wellbeing, and achieve their goals. We are passionate about combating poverty, improving mental health and wellbeing, and reducing barriers that prevent people from reaching their full potential. As a neurodiversity-friendly organisation, we celebrate individual differences and strive to ensure our services, workplaces, and communities are welcoming, inclusive, and accessible to all. Through our supportive and person-centred approach, we help individuals and families overcome challenges, reduce isolation, build resilience, and create positive, lasting change in their lives.
Our culture and values
At New Era North West, we believe in the power and potential of people. Guided by our values of We Care, We Support, and We Believe, we are committed to helping individuals, families, and communities overcome challenges and achieve positive change. Through a strengths-based, person-centred approach, we provide the encouragement, opportunities, and support people need to build confidence, develop resilience, and create brighter futures.
Equality, diversity and inclusion policy
At New Era North West, we don't just talk about inclusion, we put it into practice every day. We create opportunities for people from all backgrounds to succeed, celebrate the diversity of our workforce, and actively challenge discrimination and inequality wherever we encounter it. As a neurodiversity-friendly employer, we recognise that everyone brings unique strengths and perspectives, and we strive to create an environment where people feel valued, supported, and empowered to be themselves. Guided by our values of We Care, We Support, and We Believe, we're building a workplace where everyone has the opportunity to grow, thrive, and make a meaningful difference.




