As a team leader they will be expected to implement all aspects of the work of the project as agreed with the group including on-site sales to the public of goods produced by the group, also participation in running open days and other fund raising and awareness events.

Key responsibilities

• To take responsibility for the overall day to day running of the recovery group service in conjunction with group members and staff.

• To support the therapeutic process in the group

• Line management of staff and volunteers

• To support group engagement and learning

• To monitor and support individual service users recovery journey through creative and varied work activities

• To support service users to develop transferable skills through practical work and social interaction

• To involve service users in the development and delivery of the service

• To involve service users in the development and delivery of their individual support

• To develop links within the community – work with referrers to implement care plans 

• To implement effective risk management

• To look for ways to increase sales of produce and member produced crafts.

• To work closely with the  coaching service  to  promote  service user  move  on 

Please note that we are unable to shortlist any applications that do not demonstrate how they meet the criteria outlined in the person specification responsibilities below.

Person Specification

Essential Requirements 

• Knowledge of mental health and experience of working with people with mental health problems

• A positive attitude towards people with mental health problems, in particular people’s ability to develop and change and recover 

• Experience in and ability to facilitate group activities.

• Ability to manage a small staff team.

• Ability to work on own initiative, to priorities, organise work and meet deadlines

• Excellent communication skills and the ability to communicate with people on all levels

• Awareness of and commitment to all aspects of anti-discriminatory practice

• Experience and ability to motivate others

• Experience and ability to work as part of a team

• Experience in keeping accurate and up to date records

Desirable Requirements

• Knowledge of relevant health and safety legislation

• Experience in managing volunteers

• Experience or knowledge in Gardening 

• Experience or knowledge in Ceramics would be an advantage 

• Experience of sales and/or marketing activity

• Full driving license

35 hours per week, Permanent

Stratford, East London

Anyone can have a mental health problem. Yet thousands of people still experience discrimination, injustice and poor treatment. We’re looking for a passionate campaigner to join our Policy and Campaigns team to help tackle these issues head on.

We are looking for someone who can bring their skills, knowledge and enthusiasm for online and offline campaigning to help us generate new ideas, and ensure that the rights, needs and priorities of people with mental health problems are heard by decision makers.

You’ll need to work closely with staff across our External Relations department, our local Mind network, and other departments in Mind both in England and Wales. You’ll need experience of working on campaigns and an understanding of political decision-making processes, as well as a commitment to Mind’s mission and values.

To apply, please follow the link below to our website.

Closing date: 12 noon, 4th November 2019

Interviews: Monday 18th November 2019

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by read our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. We are embarking on an exciting journey of growth and if you are looking for the next step in your career, this a great time for you to join us.

What we are looking for?

We are looking for a multi-skilled individual, who is able to work well as part of a team. You will play an important role within the Customer Service Team ensuring that all queries are handled with the highest level of satisfaction for customers.

You will be the first point of contact for customers by dealing with a wide range of enquiries and requests mainly through telephone and emails, whilst building relationships of trust through open and interactive communication. The successful candidate will also contribute to customer service data collection processes and keep detailed accounts of customer interactions by updating records. The post holder will have a great phone personality, be proactive, collaborative and have a flexible and adaptable approach.

What can we offer you? 

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Interested? How to apply

For the full job description and person specification please see the attached documents. / Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.The closing date for applications is Sunday 3rd November. Interviews will be held week commencing 18th November.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

Every Life Matters, an exciting and new suicide prevention charity in Cumbria, has secured long term funding to develop Suicide Bereavement Support Services in the County. Our partnership based approach, consisting of a mix of newly funded and existing services, will introduce timely and appropriate support for people and communities bereaved and affected by suicide. Offering flexible interventions that change over time with the needs of the individual.

We are now recruiting a Suicide Bereavement Service Co-ordinator who can drive forward the work of the new service, deliver flexible and person centred support to individuals in the early stages of bereavement, promote and manage referrals to the service, and to ensure appropriate signposting across the service partners.

This is an exciting opportunity for a suitably skilled and highly resilient individual to help shape an exciting new service in the County for those bereaved or affected by suicide.

Application packs can be downloaded at Every Life Matters website

Closing date for applications is Monday 25th November 2019 with Interviews during week of 2nd December 2019.

Job Title: Wellbeing Coach

Hours: 28 – 35 hours per week (fixed term contract until 31 March 2021)

Salary: £22,462

Location: Nominally based in Chorley with regular travel to West Lancashire and across the county

Funder: Children in Need

We are looking for a passionate, hardworking and innovative individual to work as a Wellbeing Coach supporting Children and Young People. 

Lancashire Mind is funded by Children in Need to support children and young people aged between 10 – 18 in West Lancashire. The project aims to support young people to achieve improved confidence, develop coping strategies and positive relationships to improve and maintain mental wellbeing.

The successful candidate will have extensive experience of working with children and young people both on a 1:1 basis and in groups. You will understand the barriers to good mental health in children and young people and understand how to overcome those barriers. You will also have excellent communication skills, be well organised and able to work autonomously.

Lancashire Mind is an equal opportunities employer and welcomes applications from all sections of the community, particularly candidates with a lived experience of mental health conditions who fulfil all the criteria within the person specification.

We offer a workplace pension scheme, 25 days annual leave (plus bank holidays), a sick pay scheme, paid emergency time off to care for dependents, regular supervision, and a variety of learning and development opportunities.

Please note: This post is subject to an enhanced DBS check.

We are looking for a highly motivated and responsible person who thrives in working in a busy community mental health environment. The role of Mental Health Recovery Worker encompasses overseeing small teams of volunteers to deliver a programme of activities and workshops, alongside one-to-one work, with the aim of supporting people to integrate back into the wider community.

You’ll work directly with people accessing the service, as well as with volunteers, to co-produce the programme with opportunities to work creatively within the service alongside partners and statutory providers.

To be successful, you’ll demonstrate strong organisational skills, a positive solution-focused approach with excellent communication skills. You will also need experience of working in a mental health setting and have a person-centred approach to mental health work.

For more information and an application pack, please visit our website by clicking the apply button.

Closing date: Midday on Monday 11th November 2019.

Interview dates: Tuesday 19th & Monday 25th November 2019.

We are looking for a person with excellent project management skills to lead a sports and fitness worker and a team of volunteers to deliver an innovative community programme. 

The project aims to support people to make use of available resources in Camden by co-producing a range of workshops with established community providers, and through individual and group support. Our partners include the British Museum, London Wildlife Trust and Mary Ward Centre, alongside many others. 

To be successful, you will need to demonstrate the ability to build relationships with partners and have the skills to motivate a team to deliver on the aims of the service. This is an excellent opportunity for a creative, solution-focused leader who is socially minded and has a person-centred approach to mental health work. 

This role is a fixed-term contract until 1st February 2021, with the possibility of extension.

For more information and an application pack, please visit our website by clicking the apply button.

Closing date: Midday on Thursday 7th November 2019.

Interview dates: Wednesday 13th & Wednesday 20th November 2019

Service Manager

Our client is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, trafficking, prostitution, forced marriage, stalking and FGM). Every day they support over 6,500 women and children in their national network of services. These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs / ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services and culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline (run in partnership between our client and Women’s Aid). They advise Government and lobby hard to keep violence against women and girls high on the public agenda. They run award-winning prevention and public education campaigns, managing a busy press office and website, and they are an accredited training provider. They give a voice to the voiceless.

Position: VAWG Service Manager
Location: London Borough of Redbridge, Greater London
Job type: Full Time, Permanent
Hours: 37.5 hours per week
Salary: £36,254 to £37,830 per annum
Benefits: Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, Royal London Pension scheme, comprehensive EAP which includes up to six counselling sessions.

Closing date: 10 November 2019
Interview date: 18 November 2019

About the role:

Our client is recruiting a service manager to run the day-to-day operations of an innovative violence against women and girls service in the London borough of Redbridge. A team of advocates and outreach workers provide services in the areas of domestic violence, sexual violence, trafficking, prostitution, forced marriage, so-called 'honour based' violence and female genital mutilation. The service provides confidential, non-judgemental, independent specialist support to women, girls, children and men at high risk of serious harm.

Responsibilities:

- The post holder will oversee all of the services run within the centre, including the independent gender violence advocates (IGVA), an early intervention service for teenage girls, a children’s outreach service and peer mentors.
- You will ensure that the service provides high quality independent advocacy and support to survivors at the highest risk of gender-based violence and their children.
- The post holder will also be responsible for ensuring that contractual and other funding requirements are met fully and that our client’s high quality standards are maintained.
- The job involves working closely with staff that supports abused women and their children in crisis using our services.
- As a member of the management team, the post holder will be required to participate with other managers in an out-of-hours management service.
- The role may involve contributing to the establishment of new services in conjunction with the development team.

About you:

- The successful candidate will have proven experience of managing a domestic violence or VAWG (violence against women and girls) service, and extensive experience of responding to the risks and needs of survivors of abuse.
- Whilst the Redbridge service supports victims of all forms of gender-based violence, domestic violence makes up the majority of the caseload of the work, the successful applicant should have significant experience in this area.
- With an ability to manage crisis services and work under pressure, the successful candidate will have an up-to-date knowledge of criminal and civil legislation relating to gender-based violence.
- You will understand multi-agency partnership structures, including MARACs, and have experience advocating for clients in a range of settings, including civil and criminal proceedings.
- You will have strong written and verbal communication skills and an ability to write reports, deliver presentations and communicate with stakeholders in a clear and effective way.

Our client is committed to quality, equality and diversity and welcomes applications from all sections of the community. All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of their work. Successful applicants will be expected to work within our client’s Values and Behaviour Framework and demonstrate these in their everyday work

Our client is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. They offer the first Regulated Qualifications Framework (RQF) accredited qualification for their profession.

As an ever expanding charity they are also able to provide career development opportunities including advancements into other management roles across their range of services.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity they work hard to keep their costs down.

You may have experience of the following: Service Manager, Services Manager, Care Manager, Social Worker, Senior Social Worker, Social Worker, VAWG, Counsellor, Domestic Violence Counsellor, Support Worker, Community Support Worker, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Ref: 89899

The post holder will be responsible for co–coordinating and leading on community fundraising initiatives including an effective fundraising strategy that will identify and secure new sources of recurrent and non-recurrent income. They will maintain and develop relationships with Springfield Mind donors making use of appropriate marketing tools and will enhance the public profile within Warwickshire and Worcestershire. The role will include some weekend and evening work, and travel across Warwickshire and Worcestershire.

Support Worker

You will join our client as a Support Worker on a permanent basis in a residential home to support 4/5 young people in care.

Support Worker Responsibilities:

You will follow individual care plans for the young people with the aim to help them move onto independent living in the future. You will support with their therapy, plan social and leisure activities, give medication and complete associated paperwork. You will be supported by a multi-disciplinary team including Nurses, Psychologists and Psychiatrists to ensure our client achieves the best possible outcomes for young people.

Support Worker Requirements:

You do not require any previous experience for this role however you do need to be compassionate, calm, resilient and to understand the issues and challenges young people face. You should be IT literate as there is a requirement to update online care records. You must also thrive in a team environment and be flexible with the ability to work a 7 day rota, completing early and late shift patterns alongside 1 sleep ins’ (usually 1 per week) for which an additional payment is made. Having a driving licence is not essential but it is beneficial to help transport young people to appointments and activities. The use of a house pool car is provided for this.

If you have a passion and commitment to work with young people and make a difference to their lives please apply now for a link to an online application pack.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

Our client is an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community. As an employer they are also committed to promoting and protecting the physical and mental health and well-being of all staff.

Our client reserves the right to bring forward our closing date, without notice in the event of high volumes of interest.

About Our Client:

Our client provides residential services for young people and young adults aged 16-30 years old who have been discharged from psychiatric inpatient stays or secure children’s homes. Their aim is to support the young people using an innovative therapeutic approach and least restrictive practice to enable them to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life. Their “no restraint” policy allows for more respectful and thoughtful relationships with young people and avoids traumatisation and consequent escalations in risk.

Location: Leeds

Job type: Permanent, Full and Part time opportunities available (Full time hours 37.5 per week)

Salary: £17,550-£19,012.50 per annum (£9-£9.75 per hour) dependent on experience.

Benefits: 28 days holiday including bank holidays rising to 35 days with increased years service; Paid 2 week full induction before you start; Opportunity to complete your Level 3 Lead Adult Care Worker qualification; Excellent career progression; Paid enhanced DBS check; Enhanced Company Pension Scheme; 24 hr Employee Assistance Programme and counselling; Free onsite parking; Life Assurance; Online discounts; Refer a friend scheme where our client will pay £500 for every friend you refer; Annual paid Summer and Christmas parties; Length of service awards.

Closing Date: Friday 22nd November 2019

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 89953

We are delighted to be working with a wonderful national charity who lead the way in supporting people with their mental health. Having placed a number of candidates within this organisation we are excited to have the opportunity to help them diversify their fundraising income.

Having recently won their largest and most high-profile corporate partnership with a leading household food retailer, this organisation is recruiting five new exciting roles to support the partnership regionally. In addition, you will also be leading on the management of several existing national accounts.

The Regional Corporate Partnerships Officers are based in five key locations throughout England; West Midlands and North West, North West and Yorkshire, South West, London and the South East and East Midlands and North London.

This organisation offers flexibility of work location, either being based from home or having the opportunity to work out of regional offices, in addition you are also able to work out of the new corporate partner’s office. Wherever you chose to work, the organisation is supportive, friendly and very ambitious making this a great time to join the team.

Your demonstrable experience will be as follows;

• Experience of stewarding corporate and community partners and engaging them in the work of the charity, creating long lasting and mutually beneficial relationships.


• Experience of working closely and collaboratively with internal and external stakeholders, and building strong relationships with fundraising colleagues, key partner contacts and the wider community engagement network.


• Ability to lead and inspire potential supporters and grow your own networks organically.

 

These are all new roles which bring with them the opportunity for creativity and to really make your mark on one of the most important fundraising milestones in the charity’s history.

This organisation has amazing benefits that we would be keen to share with you.

Closing date: 4th November

Salary: £25,000-£30,000 (location dependant)

An exciting opportunity for a Counselling Service Lead to lead and develop Quaggy Community Counselling Service; a low cost established community service which is accredited by the BACP.

You will work within an integrated community service as part of the Leadership Team, developing strong partnerships and delivering mental health and wellbeing support services with vision and direction.

The post is 37.5 hours per week; some of which will be evenings and occasional Saturdays.

Recruiting for a Team Leader to join our Mental Health service in Westminster!

GBP 26,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

This role is a 40 hour per week.

Shirland West Mental Health provides support to 90 customers across 10 properties. Portishead House, Mozart Street and Saltram Crescent are high support sites with 24/7 staffing, and the other sites in the cluster are step down. The staff team proactively support customers to move towards greater independence within the community by providing a flexible and individually tailored support package. The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Key Responsibilities:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

Skills, Knowledge and Experience:

Essential:

- Educated to degree level or equivalent

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

A passion and interest in Medical, Patient or Donor Care and looking to join a Medical/Health Charity? Have you Line Management experience within a fast-paced customer service-related sector?

Patient Donor Request Manager, an excellent and rewarding opportunity to join a Global Health Charity, based in West London.

This rapidly growing health organisation supports donors and patients, committed to tackling blood disorders and blood cancer through stem cells donations. Working within a Donor Management Team responsible for liaising with and providing support to donors and patients through all stages of the donations.

As the Patient Donor Request Manager, you will oversee a Donor Patient Contact team, supporting the coordination of donations with donors. Working with the Head of Patient Requests, you will manage a team of Patient Coordinators and provide hands-on operations support;

• Manage a caseload of donors coordinating donations between donors and collection centres through various stages of the process; registration, assessment, evaluating suitability and ensuring donors are fully prepared.
• Setting work priorities and providing coaching, guidance and support to help develop the team's skills and experience in order to achieve targeted individual and group goals and KPIs.
• Develop and improve processes, including making recommendations on existing processes and supervising their implementation.
• Assist in the investigation of quality assurance incidents and occurrences, managing and resolving any donor complaints and respond as necessary.
• Ensure compliance with all standards, policies, procedures, and documentation requirements, registries, and regulatory authorities

This is a very busy team who offer outstanding support to patients and donors and requires a high degree of professionalism, accuracy, sensitivity and empathy. It is not essential to have previously worked in a medical field before, though will be advantageous. You will be required to have:

• Proven line management experience of a fast-paced customer service-related sector
• Knowledge of, or the ability to understand, medical terminology, case-note documentation, medical history documentation will be advantageous.
• Excellent interpersonal skills, including active listening skills and a good phone manner with a high degree of sensitivity and empathy.
• Ability to work to and achieve clear targets and deadlines.