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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head Chef – Felix’s Kitchen (Production Kitchen)
Reporting To: Kitchen Manager
Salary Range: £40,000 – 45,000
Contract Type: Permanent
Location: Felix’s Kitchen, Thomas Road, Industrial Estate, Poplar, London
Hours/Days per week: 37.5 hours per week, 4-day compressed hours pattern available Monday – Saturday operation, (mainly Monday – Friday role)
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We are about fuller plates, fuller communities, and fuller lives.
Our Mind Sets
SAFETY FIRST – ONE TEAM ONE MISSION – BUILD TRUST IN EVERY INTERACTION – GROWING TOGETHER
Purpose of the Job
We are looking for the Head Chef to play a key role leading the team at Felix’s Kitchen to continue and grow on the success of the last four years of operations.
Felix’s Kitchen opened in 2021 and has grown its impact and output since then, to now be a one-of-a-kind kitchen producing 4.5-5 thousand ready meals 6 days a week made from surplus ingredients.
No two days will ever be the same, we work with surplus ingredients meaning each dish is unique and based on the incredible seasonal surplus ingredients we have received into out Poplar Depot based next to the kitchen. We have a core team of staff who run the operation but our work force in made up volunteers who support all aspects of our kitchen operations.
The new Head Chef will line manage the chef team of roughly 10 people and be working in our main production kitchen every day, leading the team from the front, setting the standards and organising the days production.
Whilst managing, planning and leading are the core of the role it is a hands-on role working in the kitchen to achieve the daily production targets, setting the standards and cooking new recipes each day.
Duties and Responsibilities
• Lead the Kitchen side of the operation on a day-to-day basis, setting the prep, packing and cooking schedules for the day(s) ahead
• Support the team from the front in delivering the days output objectives and problem solving across the kitchen operation
• Line Manage the Kitchen team, focussed on the daily management but also working on people and team management alongside the kitchen manager
• Work alongside the kitchen management team to ensure all H&S, Food Safety and HACCP standards are met & monitored effectively
• Participate in all external Health & Safety and Food Safety audits and carry out internal audits/checklist
• Be accountable for the creation of unique recipe and spec sheets every day and managing the team to do so
• Create and monitor the packing list for the packing team to produce the final meal products, ensuring accurate labelling and allergen information is given Monitorand control inbound food supplies, ensuring the ingredients are used effectively and safely
• Maintaining cleanliness standards throughout the kitchen and food storage areas
• Working alongside the kitchen manager on improving quality, quantity and consistency of Felix Meals
• Ensure the team can provide a hot lunch for the staff at Poplar each day from our surplus ingredients
• Working to support the volunteers in the kitchen, with hands on instructions and overall experience management.
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Person Specification
Felix’s Kitchen is a truly unique operation; we are looking for someone with experience cooking in a large production operation however people skills, working style and personality are the most important part of this role.
Being able to adapt and plan on the go is essential, enjoying knowing that each day will require a tweak to the plan and approaching this in a posistive manner is key. Being excited by the joy and the challenge of working with surplus food, adapting recipes and plans with the team.
You will be working with a diverse team of staff and volunteers, being open to meeting new people everyday and supporting them with your experience and knowledge. Ensuring our standards are always met but the volunteer experience is enjoyable and productive.
Being passionate about food insecurity, supporting communities and surplus food is essential, we are passionate about what we do and even more importantly why we do it.
Driving the standards within the team and operation whilst maintaining a posistive working environment and a culture of inclusivity throughout everything you do.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence
Essential Criteria
• Experience leading a team as a head chef (or similar) in a kitchen operation
• Cooking in a professional production kitchen or large-scale operation
• Level 3 or higher Food Safety Training (fresh courses will be provided)
• Current or previous training in HACCP, Risk Assessments, Allergen awareness
• Knowledge on how to create and/or implement a HACCP Plan
• Confidence in the ability to create recipes daily, with a base experience and knowledge to facilitate this
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnership Marketing Officer.
Reporting To: Partner Marketing Manager.
Salary Range: £30,000 - £34,000.
Contract Type: Permanent.
Location: Hybrid – London.
Hours/Days per week: 35 working hours per week, Monday – Friday, 9am – 5pm.
About Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 26,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Role
Support the delivery of Felix’s partner marketing activity by coordinating campaigns, creating engaging content, managing partner communications, and ensuring smooth collaboration across fundraising, food and produce partnerships, communications, and digital teams.
Reporting into the Partner Marketing Manager, The Partner Marketing Officer will play a key supporting role in bringing partnerships to life through co-branded campaigns, storytelling, and marketing materials that strengthen relationships with corporate partners, increase brand visibility, and demonstrate the impact of Felix’s work.
This is an exciting opportunity to join an established and growing marketing team following the launch of our new brand, Felix, and help drive its growth through high-impact partner marketing campaigns.
This role is ideal for someone who is highly organised, creative, collaborative, and passionate about using marketing to support meaningful social impact.
You’ll play a key role in ensuring campaigns are delivered smoothly, creatively, accurately, and in line with brand standards.
Key Responsibilities
Campaign and Partner Marketing Support
Content Creation and Storytelling
Internal Collaboration
Partner Relationship Support and Reporting
Essential
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Reporting to the Head of Change, the Programme Manager will manage the Foundation’s strategic change portfolio of work. You will establish a trusted, secure, well‑governed programme of change. The role will be responsible for delivering the project assurance board, ensuring that all programmes of work deliver the organisational-wide change the charity requires.
This role is cross-organisational, with involvement with the Chief People Officer on the operating model, the Chief Finance Officer, and the Director of Transformation on planning and delivery.
The role will assist in delivering:
Key Responsibilities
Strategic Data Leadership:
Portfolio & Delivery Oversight:
Risk & Issue Management:
Change & Transformation Leadership:
Financial & Commercial Management:
Team & Capability Leadership:
Quality & Continuous Improvement:
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
Knowledge, experience, and qualifications:
Desirable Qualifications:
Benefits:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The selected candidate will deliver sexual health and well-being outreach and support for targeted groups in commissioned South West London boroughs, focusing on those at increased risk of poor sexual health.
The postholder will conduct outreach, education, and training in several settings depending on the needs of different young people. These could be educational settings, youth settings, community events, sports settings, clubs and pubs. You will provide targeted support to vulnerable young people, such as looked-after children (LAC), those who are not in education, employment, or training (NEET), those who come from areas of high deprivation and high need, and those with other increased risk factors, as well as young people aged 13-15 who are not yet able to access online services.
The client requests no contact from agencies or media sales.
About Saferworld
Saferworld is an independent international organisation working in partnership with civil society to prevent violent conflict and build safer lives. We work in solidarity with people affected by conflict to improve their safety and sense of security, and we build conditions for peace and justice. We also support analysis and learning to influence local, national and international policies and practices that help foster lasting peace and justice. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives free from fear and insecurity. We operate on a not-for-profit basis with partners in Africa, Asia and the Middle East, with nine offices across those regions and offices in the UK, USA and Belgium.
Saferworld is committed to providing a safe, trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.
We are seeking a strategic and inspiring Head of Funding and Programme Development with a proven ability to lead, motivate, and mobilise resources in a values-driven environment. This role calls for a leader who is deeply committed to equitable partnerships with communities and organisations in conflict-affected settings, guiding teams to raise resources effectively while advancing peace and justice outcomes. Grounded in a people-centred vision of change, you will foster collaboration, champion locally-led approaches, and steer efforts toward resourcing sustainable, community-driven, and collective visions of peace.
About the role
Key responsibilities
People and leadership
About you
Skills and qualities
Application process
Deadline for applications: 3 August 2026
Interviews planned: Week commencing 10 August 2026
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a proactive fundraiser who enjoys both bid writing and relationship building.
Working closely with the Fundraising Manager, you will play a key role in securing income from trusts and foundations, supporting donor stewardship, and helping to grow community fundraising activity. You will contribute directly to the financial sustainability of the charity while helping more children gain access to books of their own.
The role is ideally suited to someone who is highly organised, a strong writer, and confident managing multiple fundraising activities simultaneously.
The Children’s Book Project is a national grassroots charity on a mission to end book poverty.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lord’s Taverners
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
We are now seeking an organised and proactive Visually Impaired Cricket Development Officer to join our People & Programmes directorate. You will deliver and coordinate Super 1s VI community hubs in targeted areas, ensuring sessions are inclusive and accessible for young people aged 8–25 with a visual impairment, and support the delivery of a year-round programme that promotes positive social outcomes, helping young people build confidence, skills and connections through cricket.
The Role
The Visually Impaired Cricket Development Officer will give more young people with a visual impairment the chance to play cricket regularly by growing and delivering the Super 1s programme in targeted areas, attracting new participants, and supporting coaches to build their skills and confidence.
About You
You will be an organised, proactive and people-focused individual with a passion for disability sport. You’ll bring strong communication skills, confidence, and a positive, can-do approach to working as part of a busy team.
You will bring:
At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact, inclusion and opportunity for young people.
Safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need to disclose youth cautions or any protected convictions or cautions.
As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates.
Benefits:
Application Instructions
As part of your application, please submit:
“Please describe a time when you have developed sporting provision for young people. Briefly outline the challenge, action you took and the impact your work had on outcomes. Please focus on your individual contribution rather than a team activity and use an example from working with disabled or disadvantaged young people where appropriate.”
We will not accept applications that do not complete this task, or applications that upload a cover note in place of the required written response.
Key Dates
Applications open: Wednesday 1st July
Application deadline: 23:59 on Wednesday 15th July
Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.
First stage interviews scheduled: Wednesday 22nd July
Second stage interviews scheduled: Wednesday 29th July
Interview Process
First Stage (In Person)
The first stage will take place in person at our HQ and will last 45 minutes in total. The session will include:
Second Stage (Online)
Shortlisted candidates who progress to second stage will be invited to a 60-minute online interview, comprising:
Interview questions will be shared with shortlisted candidates in advance to support preparation.
Accessibility
We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
The client requests no contact from agencies or media sales.
The Data, Evaluation and Learning team enables Impact on Urban Health to embed learning at the heart of its work, ensuring evidence is used to drive impact in Lambeth and Southwark and to advance understanding of urban health.
The Head of Data & Evaluation leads Impact on Urban Health’s approach to data, research, and evaluation, ensuring high-quality, equitable evidence informs what we fund, how we work, and how we understand impact. The role leads a specialist team, sets standards, and oversees the organisation’s core evidence base, helping ensure Impact on Urban Health is a credible and trusted source of insight on urban health.
The postholder will also provide expert input to other parts of the Foundation where relevant.
Key responsibilities:
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider
tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
Knowledge, experience, and qualifications:
Benefits:
The client requests no contact from agencies or media sales.
The Head of Learning oversees cross-programme and innovation learning for Impact on Urban Health, in partnership with the Director of Innovation and the Head of Data & Evaluation, supported by the Evaluation & Learning Managers.
Key Responsibilites
Impact on Urban Health:
Data, Evaluation & Learning Team Responsibilities:
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks
that are commensurate with the level of your role.
Skills, abilities, and attributes:
Knowledge, experience, and qualifications:
Benefits:
The client requests no contact from agencies or media sales.
Help transform women's lives - one grant, one opportunity, one future at a time.
Anawim are seeking their next Trusts and Foundations Manager to join the team so they can continue to secure the funding that makes their vital work with women possible.
Role: Trusts & Foundations Manager
Salary: £36,825 - £43,430
Hours: 37 hours per week (0.8 considered)
Location: Balsall Heath, Birmingham (hybrid working available with 1-2 days on site)
Benefits: 25 days annual leave plus bank holidays and an extra day off for your birthday. Staff also benefit from enhanced maternity and sick pay, a pension scheme, hybrid working, and access to a healthcare cash plan. Additional support includes wellbeing initiatives, clinical supervision where appropriate, and ongoing training and development opportunities.
About Anawim:
Anawim exists for women who have experienced trauma, abuse, poverty, mental health issues, addiction, and contact with the criminal justice system. They provide a safe, welcoming space and long-term, holistic support, helping women rebuild their confidence, independence, and their futures. Anawim's work spans early intervention through to intensive support, including community sentences, prison support, drop-in provision and one to one casework. Their ambition is to continue expanding their reach and impact beyond Birmingham and across the West Midlands.
About the role:
This business-critical role is responsible for managing and growing income from trusts and foundations, which accounts for around half of overall funding. You'll oversee an established pipeline of funders and deliver high-quality applications in a competitive funding environment.
You will:
About you:
We're looking for someone with:
Why join Anawim?
This is more than a fundraising role - it's a chance to support a service that transforms lives every day, helping create a world where women are safe, valued, and equal. You'll take on a high-impact role with strong internal support, a diverse funding portfolio, and the autonomy to make a real difference within a collaborative team. It's an excellent opportunity for someone ready to step up or an experienced trusts and foundations specialist seeking a focused, hands-on role.
How to apply:
To find out more or to apply, please contact Ellen Drummond at Charity People with a copy of your CV in the first instance. If your experience aligns with what we're looking for, we'll be in touch with further information.
Application Deadline: 9am on the 22nd of July
Interviews: w/c 3rd of August
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you.
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
We are seeking an experienced Bid Writer to join our established funding team. The successful candidate will develop persuasive, compelling and compliant tender responses to support income generation for our charity. The role requires excellent writing skills, creativity, attention to detail, and the ability to collaborate with colleagues across various departments.
We are looking for someone who:
Responsibilities / Key Tasks:
What we offer in return:
The essentials
Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process
To apply: send your CV and cover letter, explaining why you would be suitable for this role
Closing Date: 11 August 2026
Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to withdraw or close this vacancy at any time, without prior notice, before the advertised closing date. Please apply as soon as possible to avoid disappointment.
If you do not hear back from us within 10 working days after the closing date, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
to provide free, independent, confidential, impartial advice to everyone, and to improve the policies and practices that affects lives
The client requests no contact from agencies or media sales.
Join Our Senior Leadership Team: Head of People and Culture
Salary: £36,000 – £40,000 FTE
Hours: 3 to 4 days a week (22.5 to 30 hours) – Open to full-time discussions for the right candidate
Location: Hybrid (Salisbury, Wiltshire) – Requires 50% time on-site within the Bemerton Heath community
Closing Date: 11:00 PM on Sunday, 12th July 2026
Target Start: September 2026 (Flexible based on your notice period)
Shape the Next Stage of Our Growth
At Rise:61, we enter a season of significant opportunity. As we transition our operational management from a single role into two specialised leadership positions, we are seeking a strategic thinker and practical doer to join our Senior Leadership Team.
As the Head of People and Culture, you will lead our organisational culture, workforce strategy, and safeguarding practice. This is a pivotal role designed for someone who possesses strong professional expertise but is equally excited to roll up their sleeves, nurture a healthy team, and see a local community thrive.
The Impact You Will Make
Our work is expanding rapidly—in the past year alone, we engaged with 231 children and young people and made 1,500 local resident contacts. Your leadership will ensure that our staff, volunteers, and young people are safe, supported, and empowered as we continue to grow our reach, quality, and community effectiveness.
Key First-Year Priorities Include:
What We Are Looking For
We welcome applications from people of all faiths and none who can fully support and work within the Christian ethos and core values of Rise:61.
Essential Requirements:
Why Join Rise:61?
We believe in creating a supportive, great working environment where our team can flourish. Your benefits package will include:
Ready to find out more? Read full details on our history, our direct community impact, and the complete job specification by downloading our candidate pack.
How to Apply
You can apply for this position in one of two ways:
In your cover letter or video, please detail why you want to work for Rise:61 / what excites you about the role, alongside the skills and experience that make you the right fit.
Benefits:
Work Location: Hybrid, Bermerton Heath, Salisbury SP2 9LE
We journey with people, creating spaces where community thrives.


Head of Finance and Operations
Shape the Next Stage of Our Growth
At Rise:61, we enter a season of significant opportunity. As we transition our operational management from a single role into two specialised leadership positions, we are seeking a strategic thinker and practical doer to join our Senior Leadership Team.
As the Head of Finance and Operations, you will lead our financial sustainability, operational backbone, and governance compliance. This is a pivotal role designed for someone who possesses strong professional expertise but is equally excited to roll up their sleeves and see a local community thrive.
The Impact You Will Make
Our work is expanding rapidly—in the past year alone, we engaged with 231 children and young people and made 1,500 local resident contacts. Your leadership will ensure the charity operates safely, effectively, and sustainably as we pursue ambitious new projects, including a proposed £500k Youth & Family Hub build.
Key First-Year Priorities Include:
What We Are Looking For
We welcome applications from people of all faiths and none who can fully support and work within the Christian ethos and core values of Rise:61.
Essential Requirements:
Why Join Rise:61?
We believe in creating a supportive, great working environment where our team can flourish. Your benefits package will include:
How to Apply
You can apply for this position in one of two ways:
In your cover letter or video, please detail why you want to work for Rise:61 / what excites you about the role, alongside the skills and experience that make you the right fit.
Benefits:
Work Location: Hybrid, Bermerton Heath, Salisbury SP2 9LE
We journey with people, creating spaces where community thrives.


The client requests no contact from agencies or media sales.
With Salesforce, Microsoft O365, and Power BI as our primary business systems, this role helps to refine and enhance our ways of working, while gaining exposure to system development across a broad range of platforms.
Working in close partnership with the Change Manager, the Business Analyst acts as a key interface between the Foundation’s business functions – including Impact on Urban Health, Charities, People & Culture, and Endowment – and the technical specialists within the Technology team.
The Business Analyst is fundamental to ensuring that colleagues across the organisation are equipped with the systems, processes, and information they require to deliver high quality, impactful work.
Strategic Alignment
• Recommend and champion improvements to the Foundation’s ways of working to ensure alignment with the Digital Transformation Strategy.
Business Analysis
• Analyse business processes to understand current workflows and identify opportunities to improve efficiency, effectiveness, and user experience.
Requirements Gathering & Documentation
• Facilitate workshops, interviews, and discovery sessions to gather requirements.
• Produce clear documentation including user stories, acceptance criteria, process maps, and functional specifications.
Data Analysis
• Interpret organisational data to identify trends, issues and opportunities.
• Support evidence-based decision making across teams.
Project Delivery & Project Management
• Lead project delivery using agile methodologies where appropriate.
• Manage delivery against agreed plans and report progress to internal and external stakeholders.
• Identify and manage project risks, issues, and dependencies.
Process Design & Support
• Work closely with users to design new processes and optimise existing ones.
• Support teams to ensure processes are followed effectively and in line with governance requirements.
• Collaborate with People & Culture to develop training and induction materials that support effective system and process use.
Stakeholder Engagement
• Build strong working relationships across the Foundation.
• Manage expectations and priorities across technical and non-technical groups.
Business Partnering
• Work collaboratively with the Technology team to identify patterns, cross-organisational opportunities, and recurring issues.
• Support technical colleagues in responding to end user support requests.
Testing & Quality Assurance
• Ensure all developments are thoroughly tested and meet user expectations.
• Contribute to consistent standards in terminology, templates, and record management.
Product Backlog Management
• Manage the product backlog in partnership with product owners and the Salesforce administration team, ensuring prioritisation aligns with business needs.
• Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.
Documentation & Knowledge Management
• Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.
Governance & Compliance
• Ensure system and process designs comply with internal governance frameworks, audit requirements and data protection regulations.
Business As Usual Activities
• Support day-to-day system operations, including responding to support requests, performing minor configuration changes, and delivering training.
• Carry out any additional ad hoc tasks required to support the Technology team.
Ways of Working
• Lead and contribute to continuous improvement initiatives, enhancing the Technology team’s internal ways of working.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role
Skills, abilities, and attributes:
• Self-starter – adaptable, proactive, works with integrity, and exhibits our enterprising, collaborative, delivery-minded and inclusive cultural and behavioural values.
• Excellent interpersonal skills – able to liaise with both internal and external teams confidently and effectively.
• Excellent written and oral communication.
• Imaginative and innovative – able to look at problems from different angles and develop alternative solutions.
• Logical and methodical – able to plan and document complex workflows and processes that can accommodate all possible outcomes.
• Great planning and organisational skills – able to work to multiple prioritised tasks, targets, and deadlines.
• Passion for quality and accuracy.
• Committed to continuous improvement.
• Enterprising – looks at things from different angles and is open to new ideas and perspectives.
• Collaborative – contributes to collective effort and gives time and attention to people and ideas.
• Delivery-minded – is accountable for results and willing to get stuck in and work at pace.
Knowledge, experience, and qualifications:
• Business analysis, process design and documentation experience (essential)
• Experience of running requirement gathering workshops (essential)
• Cross-team collaboration (essential)
• Experience in delivering transformative projects (essential)
• Delivery of group and individual training (essential)
• Agile methodology (essential)
• Experience of leading and facilitating meetings and workshops, using a range of recognised techniques to elicit requirements, gather feedback, present findings and provide well-reasoned recommendations to inform delivery decisions.
• Project management (desirable)
Benefts:
The client requests no contact from agencies or media sales.