Jobs for the Community Development sector

We are seeking a highly motivated, creative and strategically minded individual with a strong track record of developing and delivering successful projects who can identify new opportunities, build and maintain strong relationships, uphold established ways of working, and bring fresh ideas and energy to our creative programme.

The Projects and Community Engagement Lead will lead on the development and delivery of new creative, community and participatory projects; and will play a pivotal role in strengthening the organisation's engagement with its volunteers and audiences in communities across Dorset.

Working within a small team can at times be highly pressurised, so we require someone who can adjust quickly and contribute positively to a supportive and collaborative working culture. This role requires a flexible and adaptive approach to support our volunteer promoters and venues in delivering high-quality cultural experiences to their communities, ensuring our events meet their needs and interests; and to support the Executive Director in delivering the core performance programme with our volunteer promoters.

JOB TITLE: Outreach Coordinator (Families and Patients, all ages 0-25)

HOURS OF WORK: 24 or 32 hours per week £27,500 FTE – Actual Salary = 24h £16,500 PA / 32h £22,000

PLACE OF WORK: ECHO charity Office, 1 Royal Street, London SE1 7LL, Office & hospital-based Evelina London Children’s Hospital, with some community

Days of Work: Mandatory Monday team day & Thursday will be an 8 pm finish. Actual days/hours to be agreed. 

RESPONSIBLE TO: People and Impact Lead

TYPE OF CONTRACT: 2 years

BENEFITS INCLUDE 25 days annual leave (pro rata) increasing to 28 in service, winter shopping day off, workplace pension & flexible working 

ECHO’s Outreach Coordinator will provide support to families of children and young people aged 0-25 affected by CHD (Congenital Heart Disease) and patients.

This role will have around 20% of time to focus on finding out the needs of 18-25 patients, parents, and siblings, and developing support and information for them.

We are an independent charity who support families treated by the Evelina, London & Royal Brompton, and Harefield hospital networks, and the CHD network of 47 local hospitals, and are based close to the Evelina London Children’s Hosptial.

Can you… work in a hospital environment, on the phone, and online; plan visits or events such as a zoo trip or a party; support children, young people, and families through diagnosis, treatment, care, and, at times, the loss of a child; and provide needs-led emotional, social, and practical support to children with heart conditions, their siblings, parents, and carers?

Can you also research the needs of 18–25-year-olds, develop peer support and programmes for them, and deliver this on a small budget with patient and carer input throughout?

This role provides high-quality emotional, social, and practical support to children with heart conditions, their siblings, parents, and carers, from birth to 25 years. You will deliver 1-to-1 outreach in the hospital and the community, lead play and wellbeing activities, and maintain a visiting programme across children’s departments, including PICU, Cardiac, and NICU. 20% of your focus is supporting young people aged 18–25, identifying their needs, assessing numbers, and developing peer support programmes. The role also involves creating resources and accurate information for families, offering guidance for those facing bereavement or loss, promoting wellbeing across hospitals and networks, planning events, contributing to closed social media groups, maintaining records, and capturing impact through case studies and testimonials.

You will embrace our database, AI, and tools that can support families and our small charity to make a bigger impact.

You will have experience of working in emotionally demanding situations, be dedicated to supporting people, and be able to guide families through the impact of medical diagnosis, treatment, and bereavement with compassion and understanding.

Support

• Provide a safe space for families, in person, online, and on the phone
• Provide support to children, young people, and parents/carers affected by CHD from diagnosis to adult
• Research the support needs of younger adults, from 18 – 25 years across the CHD community, including patients, siblings/young carers, and parents/carers.
• Ensure EDI is a primary focus for ECHO – help us ensure everyone can access our services 
• Be there from diagnosis throughout childhood – work with our Youth Worker & Families and Volunteer Coordinator to ensure our families are supported
• Create ways to utilise the ECHO database to understand our own membershipsProvide information and support to families of children with heart conditions and those with additional needs
• Review and upgrade information for families, build strong relationships with referrers by attending meetings, providing talks and outreach across the network hospitals, delivering paediatric Cardiology services via Evelina London and the Royal Brompton
• Seek to offer support services to families treated locally in network hospitals – Annual mail out & visit
• Represent families throughout the community and consider the varied needs of ECHO members and how they might be included in our service offering
• Research what do young parents under 25 need, what about the needs of patients who are 18-25
• Provide fun sessions to children, young people and families
• Bringing like-minded people together, our events are a vital part of your work- some will be out of hours

Please use the link above to send us your CV and a Cover letter that demonstrates you meet the above criteria.

Closing date: 3rd June midnight

The first interview will be held online the week beginning: 8th June

With an in-person interview for shortlisted candidates at the ECHO office on 15th June.

This role will need DBS, two references, and an honorary contract with the NHS

ECHO is an equal opportunities employer and welcomes applications from everyone

An exciting and unique opportunity has arisen to join Your City & Metropolitan Hospitals Charity, working in partnership with Dudley Group NHS Charity, in a newly created role during a period of growth.

We are seeking a Legacy & In‑Memory Fundraising Officer to lead the day‑to‑day delivery of legacy and in‑memory fundraising across both charities. This is a vital role focused on growing sustainable long‑term income while providing compassionate, sensitive support to donors and bereaved families.

About Spear Bristol North West

Spear Bristol North West is a partnership between Spear Bristol Trust, St Andrew’s Church Avonmouth and Spear.

St Andrew’s Avonmouth 

St Andrew’s Avonmouth is part of the Church of England, and their vision is to play their part in growing God's Kingdom in their local communities and beyond. They are part of the wider Avonside Mission Area which has a bold vision to bring about the social, cultural and spiritual transformation of their communities in partnership with Christ, through the power of the Holy Spirit. You can find out more at St Andrew's-St Peter's Church's website.

You would be employed by Spear Bristol Trust, working from St Andrew’s Avonmouth where Spear Bristol North West is a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational Requirement for applicants to be practicing Christians. The Spear team share a belief in a triune God, and we welcome applications from people of all denominations and expressions of Christianity.​ You are welcome to reach out to the Spear recruitment team to discuss this further before applying.

Key Information:

• Salary: £25,000 FTE
• Part-time, 3 days a week - Tuesday to Thursday
• 25 days annual leave plus bank holidays
• A DBS check will be requested in the event of a job offer
• The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms

Recruitment Process

Application Deadline: 29th May 2026

Informal Call

Assessment and Interview Day: 24th June 2026

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• An active Christian, dedicated to representing the values of Spear and St Andrew’s Avonmouth.
• A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques.
• Passion for social justice, especially supporting young people in employment or education.
• Confident communication and interpersonal skills, both over telephone and face to face, particularly in group facilitation.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

Position: Communications and Engagement Officer

Location: Barnsley, South Yorkshire

Hours: 22.5 hours per week, 1 day working from home allowance

Salary: £24,454 FTE (£14,870 actual); 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

Contract type: Permanent

Reportable to: Communications and Engagement Manager

Direct reports: No direct reports

Benefits:

• 5% pension contribution
• 33 days of annual leave per year (pro rata) which increases with length of service
• Enhanced sick leave entitlement with length of service
• Enhanced maternity pay
• Individual training budgets
• Discounts on local Barnsley Gyms
• Free parking in the town centre

Job Purpose

At an exciting time of growth and strategic development, Barnsley CVS is looking for a creative and motivated Communications and Engagement Officer to help tell our story and strengthen connections across the borough.

In this entry-level role, you will support how we communicate, connect and engage with local communities, members, stakeholders and the wider VCSE sector. You’ll help bring our work to life – creating accessible, engaging content and supporting campaigns that showcase the impact of local organisations and the difference they make every day.

Working as part of a small, supportive team, you will contribute to delivering communications that inform, inspire and involve. From digital content creation and social media to events and community engagement, you’ll play a hands-on role in helping people understand, access and take part in opportunities across Barnsley.

You will also help ensure that we are quick and effective at responding to the voices of local people and organisations. Your role will be key to supporting Barnsley CVS’s mission to build a strong, connected and thriving VCSE sector that has a positive impact on communities.

This is an ideal opportunity for someone starting their career in communications and engagement, who is passionate about communities, keen to develop their skills, and motivated to make a meaningful difference.

To be successful in this role, you will be someone who already has some experience and knowledge of communications and digital media but also has a genuine interest and passion for the VCSE/Charity sector in Barnsley and is motivated to highlight the work of the sector across our Borough.  Paid working experience is not essential if you can demonstrate an appetite and a commitment to charitable causes and creative communications.

We are looking for an experienced, motivated and values‑driven Fundraising and Partnerships Officer to grow our income from trusts, foundations, corporates and individuals. 

Working closely with the CEO, you will play a key role in enabling WSF’s strategic goals by securing sustainable funding, building strong external relationships, and demonstrating the impact of our work. This is a pivotal role for someone who combines strong fundraising expertise with a passion for community development.

Administrative Officer

• Contract: Full-time, 2-year Fixed Term Contract
• Salary: £23,132 - £24,113 per annum (depending on experience)
• Hours: 35 hours per week, Monday to Friday (9am-5pm)
• Location: office-based, Newcastle upon Tyne
• Benefits: 28 days' annual leave plus bank holidays; 6% employer pension contribution
• DBS: Enhanced DBS required
• Occupational requirement: This post is open to women only, exempt under Schedule 9, Part 1 of the Equality Act 2010
   

Charity People is delighted to be partnering with the Angelou Centre to recruit for their Administrative Officer.

This is a key role within a respected, Black-led organisation supporting Black and racialised women and children affected by domestic abuse and other forms of Violence Against Women and Girls (VAWG). The Administrative Officer will play a vital part in ensuring the smooth day-to-day running of the organisation, providing high-quality administrative and operational support to staff, partners and visitors.
 

About the charity

For over 30 years, the Angelou Centre has stood alongside Black and racialised women and children in Newcastle. The organisation delivers trauma-informed, culturally responsive services that support recovery from violence, abuse and discrimination, helping people rebuild safety, confidence and independence. The Centre is rooted in anti-racist, Black feminist values and survivor-centred practice.
 

About the role

The Administrative Officer is a central point of contact within the organisation and plays a crucial role in supporting staff, systems and services. This is a varied and hands-on role, combining general administration, coordination, events support, data management and health and safety responsibilities.

You will be highly organised, proactive and comfortable working in a busy environment where confidentiality, compassion and attention to detail are essential.
 

Key responsibilities

• Provide comprehensive administrative support to the Executive Director and senior staff
• Manage correspondence, filing systems and document preparation
• Coordinate diaries, meetings, travel and room bookings
• Prepare agendas, take minutes and follow up on actions
• Support the planning and delivery of internal and external events, including training and community events
• Maintain accurate databases, records and reports in line with UK GDPR
• Support health and safety processes, including risk assessments and record-keeping
• Act as a welcoming point of contact for visitors, stakeholders and partner organisations
• Provide cover for reception when required and support wider operational needs
   

About you

You will bring:

• Experience in a similar administrative role, ideally within the charity or voluntary sector
• Excellent written and verbal communication skills
• Strong organisational and time-management skills with the ability to juggle competing priorities
• High attention to detail and accuracy
• Confidence handling sensitive and confidential information
• Experience supporting events, meetings or training delivery
• A proactive, 'can-do' approach and the ability to work independently

Desirable experience includes:

• Supporting vulnerable people or working in safeguarding-led environments
• Experience with CRMs or document management systems
• Health & safety or first aid knowledge (or willingness to train)
   

Values & Approach

• Commitment to The Angelou Centre's vision, values, and black feminist ethos.
• Strong commitment to equality, diversity, and inclusion.
• Empathy, patience, and cultural competence.
• Ability to motivate and empower women to build independence.
• 'Can-do' attitude with a proactive, solution-focused approach.
• Willingness to learn, take feedback, and develop professionally.
   

Representation, Lived Experience & Encouragement to Apply

The Angelou Centre recognises the value of lived experience, cultural understanding and representation in delivering effective, trusted services. We particularly welcome applications from women who feel a strong connection to the communities we support and who believe their background, perspective or lived experience would enhance our work.

We are also aware that Black and racialised women are often less likely to apply for roles unless they meet every listed requirement. If you are excited by this role but your experience does not align perfectly with every criterion, we strongly encourage you to apply. You may be exactly the person we are looking for.
 

How to apply

Please email your CV and a covering letter to Tatiana Ostara outlining how your experience and skills meet the requirements of the role.

Closing date for applications: Monday 18th May at 9:00 am.

 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are now looking for an exceptional Senior Operations Manager  to lead the organisation into its next phase - someone who can balance strategic leadership with hands-on operational delivery, while continuing to build on the Centre’s strong reputation.

The Sunshine Centre is a well-established and highly valued community hub, supporting children and families across Banbury through early years provision, family services and strong local partnerships.

This is a rare opportunity to lead a purpose-driven organisation where your impact will be visible, meaningful and genuinely valued within the community.

The role

As Senior Operations Manager you will take overall responsibility for the leadership and performance of the Centre, working closely with the Board of Trustees to shape its future direction.

You will:

• Provide clear strategic leadership and deliver the Centre’s long-term vision

• Oversee day-to-day operations across early years provision, childcare and family services

• Lead and develop a team of 30-35 staff, including the Senior Leadership Team

• Ensure high standards of safeguarding, compliance and regulation (including Ofsted)

• Take ownership of financial sustainability, including budgeting, fundraising and income generation

• Drive continuous improvement, responding to community needs and feedback

• Act as a visible ambassador, building strong relationships with families, partners and stakeholders

This is a hands-on leadership role, requiring both strategic thinking and close involvement in day-to-day delivery.

About you

You’ll be a confident, values-led leader with the ability to inspire others and deliver real impact.

You will bring:

• Proven leadership experience within early years, childcare, charity or community settings

• Experience working in regulated environments (e.g. Ofsted), with strong safeguarding knowledge

• A track record of securing funding through fundraising, bid writing or income generation

• Strong financial and commercial awareness

• The ability to turn strategy into practical delivery

• Experience leading and developing high-performing teams

• A genuine passion for improving outcomes for children and families 

Why join the Sunshine Centre?

• Lead a respected, community-rooted organisation with a strong local impact

• Shape the future strategy and long-term sustainability of the Centre

• Work with a committed team and supportive Board of Trustees

• Make a meaningful difference to children, families and the wider community

Programme Director | Full-time 35 hours per week (part time at four days per week will be considered) | £53,712 - £56,652
Based at our offices in Clapham, near Settle, with a mix of office and home working.

We have an exciting opportunity for an experienced Programme Director to help shape the future of Yorkshire Dales Millennium Trust (YDMT), a growing charity with a current annual budget of c£2million.

Leading our projects and grant team you'll play a crucial role in bringing our interlinking projects and grants together, providing clear long-term direction and ensuring lasting impact for our beneficiaries.

About the role 

Our ambitious project strategies have enabled us to grow our woodland, grassland, wetland and outreach and engagement work. We aim to continue to develop these core projects, alongside our grants programme to increase our ability to help tackle climate change, biodiversity loss and connect more people with nature.

The Programme Director will play a key role in creating and implementing long term project strategies to build on the charity’s success. You will be leading a small team to deliver transformative projects, while identifying opportunities for collaboration and partnership work. Monitoring, evaluation and learning of projects and grants to continuously improve their impact, as well as a knowledge of Health & Safety Executive legislation, are key to ensure that all our projects are safe and delivered to the highest standards for our beneficiaries. 

As a member of the YDMT Executive Leadership Team, supporting the Chief Executive, you will help provide leadership, vision and direction, assisting the Board to set and implement the strategic direction of YDMT.

We believe the role will be a highly rewarding one, and a real opportunity for someone to develop their skills in a fantastic organisation, whilst benefiting this wonderful area and its communities.

About you

We're looking for someone with a background in project management who can combine strategic planning with excellent leadership and relationship building skills. Your role will focus on leading major projects and grants programmes, managing multiple and complex delivery within timeframes and budgets.

You will be a natural networker and ambassador, who can confidently develop strong relationships with our stakeholders and provide inspirational leadership to our team. Underpinning all of this is your ability to work within our culture – which means sharing our values of being creative, caring, honest and enabling.

About Yorkshire Dales Millennium Trust 

We are a small charity doing big things to help to protect and enhance the People, Landscape and Wildlife of the Dales. 

For 29 years we have delivered diverse and inspirational projects, helping to plant 1.6 million trees and securing the future of more than 850 hectares of wildflower hay meadows, creating habitats for our wildlife and combatting climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area. Our three-year strategy is centred around building partnerships that increase the scale and pace of nature recovery.

Closing date for applications is 9am, Mon 8th June 2026. Interviews will be held w/c 22nd June 2026.

For more information and to apply for the role please click on the 'Redirect to recruiter' button.

This is an exciting opportunity to lead one of the most distinctive and high-performing music, culture and arts organisations in England.

Newham Music is seeking an exceptional Chief Executive to lead the organisation through its next phase of development. The CEO will provide overall strategic, operational and cultural leadership, working closely with the Board of Trustees and senior team to ensure that Newham Music continues to deliver excellent work, strong partnerships, sound governance and long-term organisational resilience.

This is a substantial and visible leadership role. The successful candidate will need to lead confidently across strategy, people, finance, governance, safeguarding, partnerships and external representation. They will also need to combine public and cultural leadership with a clear understanding of organisational performance, financial discipline and delivery.

The incoming CEO will inherit an organisation with strong foundations, a respected reputation and significant reach across schools, communities and the wider cultural sector. They will also take on a live strategic brief. Key priorities will include sustaining trust and quality across the organisation, leading Newham Music’s positioning for the next Arts Council England investment cycle, strengthening long-term resilience, and developing a more diversified income base alongside public investment.

A central part of the role will be to lead Newham Music within a multi-income model. The successful candidate will need to show confidence in managing a mixed financial ecology that includes public grant funding, earned income, fundraising, sponsorship and wider partnership investment. They will be expected not only to protect existing income but to grow and diversify it.

This is a role for a leader who can think strategically, act decisively, build strong relationships and lead with credibility across multiple settings. The right candidate will understand how to balance ambition with judgement, public purpose with financial realism, and artistic and educational values with strong organisational performance.

We recognise that relatively few candidates will have direct senior experience of both the Music Hub model and the Arts Council England NPO framework. We do not require it. What we are looking for is the curiosity and capacity to understand both frameworks quickly, the leadership experience to operate confidently within them, and the credibility to represent Newham Music effectively to ACE, DfE, schools, funders and communities.

If you have senior leadership experience in the charity, arts or publicly funded sector, within a mission-led organisation with a mixed income model and strong governance requirements, you have the foundations for this role. We will provide full briefing on both investment frameworks as part of the recruitment process, and transition support is designed to ensure the incoming CEO is fully equipped from day one.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Domestic Abuse Service in Richmond and Wandsworth.

Sounds great, what will I be doing?

We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.

Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.

At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Role Purpose

This is a hands‑on, creative role at the heart of Citizens Advice Doncaster Borough. You’ll lead and deliver clear, engaging, and accessible communications that put our services on the map, bring our impact to life, and help more people access the advice they need. With a strong focus on digital communications, public engagement, presentations, campaigns, and coordinating a borough‑wide VCSE network, you’ll be the voice and connector of our service across Doncaster.

Job Summary

As our Communications & Community Engagement Officer, you’ll plan, create, and deliver high‑quality communications and engagement activity across digital, print, and face‑to‑face channels. From managing our social and digital platforms to delivering confident in‑person updates and sessions, you’ll make sure our message is clear, consistent, and compelling. You’ll lead and coordinate a VCSE network, bringing organisations together through events, updates, and shared opportunities, while building strong relationships with partners and stakeholders. Through your work, Citizens Advice services, impact, and client voice will be visible, trusted, and well understood across the borough.

Key Duties and Responsibilities

Communications & Digital Engagement

• Develop and deliver an integrated communications and engagement plan aligned with organisational priorities.

• Manage and grow Citizens Advice Doncaster Borough’s digital presence across social media platforms (Facebook, X/Twitter, Instagram, LinkedIn, WhatsApp).

• Plan, create, schedule, and evaluate content using a communications calendar, including seasonal messages and awareness campaigns.

• Monitor and analyse social media and website analytics to improve reach, engagement, and effectiveness.

• Maintain and update website content, ensuring accuracy, accessibility, and consistency of messaging.

• Produce engaging materials including articles, case studies, podcasts/audio content, videos, and graphics.

Marketing, Publications & Media

• Produce and circulate a monthly Citizens Advice newsletter via Mailchimp.

• Coordinate consistent strategic messaging across all communication channels (website, social media, newsletters, events, partner communications).

• Design and prepare promotional materials such as leaflets, posters, banners, and digital assets (print and PDF).

• Build relationships with local press, radio, councils, and partner newsletters to secure coverage and profile‑raising opportunities.

Community Engagement, Events & Presentations

• Plan and deliver community engagement activity including outreach events, workshops, talks, AGMs, briefings, and awareness sessions.

• Deliver regular updates and in‑person sessions to partners, stakeholders, community groups, and VCSE organisations.

• Confidently represent Citizens Advice at meetings, forums, and public events across Doncaster.

• Capture and share client, volunteer, and staff experiences to demonstrate service impact.

VCSE Network Coordination

• Lead, manage, and develop Citizens Advice Doncaster Borough’s VCSE network.

• Coordinate network activity including maintaining mailing lists, circulating updates, organising meetings and events, and sharing opportunities.

• Act as a central point of contact for VCSE partners, supporting collaboration, information‑sharing, and engagement across the borough.

Campaigns & Research Support

• Support local and national research and campaigns by gathering insight into clients’ circumstances through agreed channels.

• Contribute to campaign planning, priority awareness activity, and trustee awareness initiatives.

• Ensure campaign messages are reflected clearly and consistently across all platforms.

Collaboration & General Duties

• Work collaboratively with colleagues to ensure communications support service delivery and organisational priorities.

• Support internal communications and staff engagement initiatives.

• Attend relevant meetings, training, and sector events.

• Undertake training required for the role and carry out other appropriate duties.

Person Specification

Essential

• Experience in communications, engagement, marketing, or a strong public‑facing role.

• Excellent written and verbal communication skills, including presentation skills and confident public speaking.

• Ability to deliver clear updates, briefings, and in‑person sessions to varied audiences.

• Strong digital skills, including social media, email newsletters, content creation, and analytics.

• Highly organised, with the ability to plan, prioritise, and manage multiple workstreams.

• Proactive, creative, and able to work independently and as part of a team.

• Friendly, approachable, and non‑judgemental, with respect for diverse communities and cultures.

• Commitment to the aims, principles, and policies of Citizens Advice, including confidentiality and data protection.

Desirable

• Experience of coordinating networks or partnerships, particularly within the VCSE sector.

• Experience of website administration (e.g. WordPress) or campaign communications.

• Ability and willingness to work across various community locations in Doncaster.

Additional Information

In accordance with Citizens Advice national policy, the successful candidate may be required to undertake a DBS check.

As Community Manager at StandOut you will lead a passionate and dynamic team of community coaches, all working tirelessly to support our participants as they leave the prison gates and begin life in the community. From managing and supporting community coaches as they work with participants, to working with programmes leadership to set the strategy and direction of the community team, the role is varied, stretching and incredibly rewarding. This role would be ideal for someone with previous experience managing a team, overseeing and driving a delivery area and a good understanding of the challenges faced by those caught up in the criminal justice system, gained either by working in prison or through a range of work outside prison.

What’s it like working at StandOut?

We have a culture of encouraging creativity. Bringing ideas and solutions to complex problems is welcomed as part of the role. We believe in connectivity, and ensure that we connect as a team by being together in our Vauxhall workspace as much as we can. However, getting the balance right is important to us and we appreciate that working across London means that working from home or a coffee shop is the best place to be on some days. As part of the community team there will be days that you spend in prison, particularly during delivery, when working hours will be longer due to the prison daily regimes that we have to work within whilst delivering our course.

The core responsibilities of this role include the overall management and administration of the project, coordination of freelance staff, and overseeing all monitoring and evaluation activities to ensure the project remains on track to meet agreed-upon outcomes.
Crucially, the project manager will engage young volunteers, ensuring they are supported in developing the skills and confidence to take a meaningful role in collating oral histories and shaping an exciting programme of public exhibitions and events during the launch in July 2027.

For full details including key responsibilitie and person specification, please see the recruitment pack.