Administrator Volunteer Roles

We have a large collection of books in our unique library, much of it donated by members of the community.

We are looking for a responsible someone with the knowledge, skills and experience to repair/restore some old/damaged books, including reattach pages (Hard and soft cover books)

The work can be done in our premises or from home.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

We are seeking a reliable individual (or individuals to share the role) to assist us in supporting our teams of volunteers who work across our three projects: FareShare Greater Manchester, EMERGE Recycling and Touch Wood, as well as our parent charity, EMERGE 3Rs.

With your organisational skills, you’ll assist the Volunteer Management Team in the administration of our volunteer programmes and help us with the day-to-day operation of the office.
This position presents an excellent opportunity to gain valuable transferable skills that can be deployed across a wide range of working roles in future. 

This role is shared between several volunteers; each covering different shifts, so we have flexibility in accommodating what hours you are able to offer us.

ABOUT EMERGE

We operate three initiatives:

* FareShare Great Manchester - the regional hub of national charity FareShare UK, which redistributes overstocked food to community initiatives and food banks, diverting it from polluting landfill

* Touch Wood - our reclaimed wood workshop, which takes wood destined for landfill or incinerators and prepares it for resale or upcycles it into crafted items

* EMERGE Recycling - a pioneering recycling social enterprise

The volunteer administration support role is one of the broadest ranging opportunities we have on offer; being a blend of many working practices, from general administration to assisting with recruitment. You will be working with a diverse range of individuals, from many different types of backgrounds and circumstances, so a friendly attitude and an interest in helping people are advantageous traits for applicants.

Typical tasks include:

* Answering and redirecting phone calls and greeting visitors

* Data entry

* Assisting with monitoring information

* Assisting with preparation of induction sessions

* Undertaking routine tasks, e.g. photocopying, laminating

* Preparing information packs

* Maintaining supplies of flyers and forms used for volunteer recruitment

REQUIREMENTS:

Organised and reliable

Comfortable speaking in person and on the phone in a polite, clear and friendly manner

Strong computer skills; particularly familiarity with Microsoft Word, Excel and Outlook

Accuracy and attention to detail

Good standard of personal presentation

BENEFITS:

A friendly, inclusive and supportive environment

Attainment / development of a wide range of CV-enhancing transferrable work skills, from admin procedures to interpersonal skills

The opportunity to support a great cause and give something back to your community

Reimbursement of lunch costs and local travel expenses

Work reference available after 3 months in the role

You will be required to complete introductory sessions before you are confirmed in the role.

GETTING TO US

We are just a 15 minute bus ride from Manchester Piccadilly, with our brand new base, Maynard House, located on new Smithfield Market, which is only a few yards off a main arterial route into the city, Ashton Old Road. 

Public Transport

The market site can be easily reached by a number of bus services, with the 219 being the most frequent.

If travelling to us by car, please be aware that many satnav systems wrongly direct drivers to the rear of the market site. Instead, please enter by the main gate on Whitworth Street East (off Ashton Old Road). There is plenty of free parking on site.

There is a bus stop immediately opposite the main entrance to the market.

Can you help with providing a welcoming reception service to visitors and callers to Age UK BRWF's Windsor Street (Bromsgrove) office?

Age UK Bromsgrove, Redditch & Wyre Forest is seeking the support of friendly and organised volunteers at its Windsor Street office to: 

• Meet and greet visitors to the office
• Answer the telephone (referring to the appropriate person or taking messages)
• Support members of the team with simple administration tasks (e.g. booking appointments, photocopying, preparing post for mailing, updating databases etc.)
• Have an understanding of the services and support provided by Age UK BRWF and convey this in a positive manner when speaking to people

Personal qualities and experience most suited to this role:

• Friendly and approachable, with good interpersonal and communication skills
• Patient and flexible
• Experience of answering Telephones and using IT
• Able to use their initiative and also be part of a team
• Understands the need for confidentiality
• Willingness to undertake training and work within Age UK BRWF’s guidelines and policies (including Data Protection)

How much time is involved? 

• Regular commitment of 3 hours a week (10am-1pm, Monday – Thursday) 

What you can expect from us?

• We will make sure that you receive appropriate training for the role and that you have the support of a member of staff.  We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses

We are looking for someone to volunteer their time to being a Clerk for our small charity supporting children in the one of the poorest places on the planet to exit extreme poverty.

What will you be doing

As a key part of the governance of the charity, the commitment and energy you can bring to our Board will make a key difference to the charity and the children we support.

You will work closely with the Board of Trustees, especially the Secretary and Chair of the Trustees to help support our charity’s mission, in particular:

• Attend board meetings (virtually, held 6 times a year) and accurately record the decisions and actions in the meetings
• Coordinate agenda and papers for Trustee meetings
• Assisting in various compliance activities, such as coordinating the timely update of Chaffinch’s policies
• Provide ad-hoc admin support to the Trustees

What difference will you make

The Board of Trustees is responsible for the governance and strategic direction of the charity. An effective support mechanism is very important to ensure that the Board is able to deliver on its key objectives.

Chaffinch is still a relatively young charity (10 years) with a modest annual turnover. Many will overlook us as being insignificant amongst the larger charities. However, Chaffinch has scope to make a very real difference to the children of Kibera through our work empowering local people. Finding the right volunteer could mean the difference between a charity that helps a few young people and a charity that generates real opportunity and hope for children to build successful lives for themselves and future generations.

***This is an unpaid voluntary role***

Our data entry and admin volunteers keep all the Abbey cogs turning, keeping our various databases and systems up to date which is vital for our monitoring, fundraising and project management. Gain valuable office experience while making a difference to a local community organisation. Help us once a week for up to 2 hours max between 11am and 1pm (minimum 2 month commitment) and we'll shower you with gratitude, cuppas and biscuits! 

Qualities you need for this role 

• This role is suited to you if you enjoy working with data, are meticulous with a good eye for detail 
• Basic IT skills and ability to learn new software 
• Reliability and punctuality 

When you'll be needed
Two hours a week for a minimum of six months.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped. 

What can you expect to be doing?

• Disseminating relevant organisation-wide information and updates to the branch volunteers

• Supporting engagement and communication between the branch and wider organisation

• Drafting committee meeting agendas and taking and sharing meeting minutes

• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively

• Supporting the administration and update of the branch annual plan

• Sign-posting queries from members of the public

• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

A bit more information about this role and the team

What are the benefits to you and the cats?

You’ll make a real difference to the lives of cats and kittens by helping maintain positive communications, managing administration processes and promoting the work of Cats Protection. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Strong administration skills and attention to detail
• Good communication skills
• Good organisation and prioritisation skills
• Good team-working skills
• Good IT skills to use Cats Protection systems – training and support can be provided
• A willingness to learn how the branch and organisation operates
• Committee volunteers need to be aged 18+

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

The Marie Curie Companion service is provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of our volunteers. 

We’re looking for an experienced volunteer admin assistant to assist in the smooth running of our Companion Service.

Your role will include some of, but is not restricted to, the following tasks:

• Provide administrative support within the Helper service often within a hospice setting.
• Update computerised records
• Assist with office duties such as mailings, filing and inventories 
• Assist with any relevant photocopying
• Operate within all relevant policies and guidelines, including health and safety, equal opportunities, confidentiality and financial regulations.

A bit about this role

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped. 

What can you expect to be doing?

• Disseminating relevant organisation-wide information and updates to the branch volunteers

• Supporting engagement and communication between the branch and wider organisation

• Drafting committee meeting agendas and taking and sharing meeting minutes

• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively

• Supporting the administration and update of the branch annual plan

• Sign-posting queries from members of the public

• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

A bit more information about this role and the team

What are the benefits to you and the cats?

You’ll make a real difference to the lives of cats and kittens by helping maintain positive communications, managing administration processes and promoting the work of Cats Protection. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Strong administration skills and attention to detail
• Good communication skills
• Good organisation and prioritisation skills
• Good team-working skills
• Good IT skills to use Cats Protection systems – training and support can be provided
• A willingness to learn how the branch and organisation operates
• Committee volunteers need to be aged 18+

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Clackmannanshire and Stirling Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Volunteer Supporter Care Admin Assistants are required to help with telephone calls to say thank you to donators, sending letters, scanning and uploading files so knowledge of IT would be helpful.

Skills:

• Positive attitude and great people skills.
• Good communication skills both orally and written
• Organisation
• Good listening skills
• Basic IT Knowledge
• Have a calm and approachable manner

Role Description:

The HR Admin Assistant will be assisting in responding to volunteer applications, updating volunteer policies and documentation, induction of new volunteers and organising interviews. The volunteer should have organisational and communication skills, but further guidance will be given by other volunteers if needed. The HR assistant will be working closely with the Admin Assistants. The volunteer will have further possibilities to develop their skill sets through tasks given. This will further help you to develop your professional development programme (PDP).

Main Tasks:

• Updating volunteer policies and documentation
• Assisting in recruitment
• Assisting in interviewing new volunteers
• Assisting in induction of new volunteers

Required Skills:

• Written and verbal communication skills
• Office based skills(Word, Excel, PowerPoint)
• Team Working skills
• Being structured and organised
• Working in adherence with the organisation's key objectives and business plan.
• Has the ability to create relationships with and show respect to different types of people.
• Professionalism & Confidentiality

Training and Support Available:

• Office (Excel, Word, PowerPoint)
• Assistance will be given in writing documentation and policies.
• Recruitment
• Interviewing
• Inductions

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

We are looking for a volunteer to review our finances and financial reporting at the centre. We need to ensure we are compliant with the Charity Commission Guidelines and are have robust financial processes in place. 

At Sutton Women's Centre we provide key services to the community supporting women who have experienced domestic abuse as well outreach services educating members of the community on domestic abuse. We provide counselling and other services to help women thrive such as cooking classes and computer courses. 

We have grown substantially over the past years and require a full review of our finances and financial processes to ensure we are compliant and to explore efficiencies. It would be great to have an experienced volunteer working alongside us as we work through our finances and ensure they are up to scratch with the relevant legislation.