Last updated: May 2021
CharityJob is a trading name of JobLadder Limited and is committed to protecting and respecting your privacy.
This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. "Personal Data" is information that might help identify you as an individual, such as your name, contact details, IP address or CV.
We are focused on the protection of your personal data and privacy, so please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting using our website www.charityjob.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 and the GDPR, the data controller is JobLadder Limited of 143 Station Road, Hampton, Middlesex, TW12 2AL.
Most of the personal data we collect is provided freely by you when filling any forms* on the CharityJob website or by corresponding with us by phone, e-mail or otherwise.
*An example of a form is at registration: when you create an account with us, you submit your name, your email address and your CV. These are all pieces of personal data we collect and process. If you do not wish us to collect and process this type of data, then do not submit it when using our services.
Other pieces of data you give us includes information you provide when you enter a competition, promotion or survey, and when you report a problem with the CharityJob website.
For each of your visits to the CharityJob website, we will automatically collect the following pieces of data:
The personal data you give us or we collect may include the following.
From your CharityJob account, it may include:
From a job application, it may include:
From when you respond to a marketing email, it may include:
A cookie is a small file of letters and numbers that are stored on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the CharityJob website.
We use the following categories of cookies:
We use third party tracker and data analytics service providers including Google Analytics and Hotjar to help us to understand how people use the CharityJob Website and our services. You can find more information on Google Analytics and opting out here. You can opt out of Hotjar here.
The data we collect and process serves the following functions: web development, marketing customer service, finance and business intelligence. Each one of these functions entices several purposes of processing data, detailed below.
We rely on the following clauses as a legal basis for the collection and processing of your data:
Some of the personal data we collect and process is done with your consent. For example, we rely on consent when we send you a marketing email if your email subscription preferences indicate you are willing to receive such emails. You have the right to withdraw consent at any time. See more information about your rights to withdraw consent further down.
We also process data when it is in our legitimate interest to do so and when this interest is not overridden by your data protection rights (see further down for more information about your rights).
Our legitimate interests ensuring that the CharityJob website is operating effectivity and that you (as a user) can make use and benefit of all of its services (e.g. browsing or applying to a job, posting a job, getting notifications and recommendations about jobs you may like, etc.). It also includes ensuring the security and integrity of the CharityJob website.
Full details of all our legitimate interests are laid out in our data audit which can be viewed on request.
Finally, CharityJob may process your data to comply with our legal and regulatory obligations e.g. preventing, investigating crime or working with law enforcement agencies.
CharityJob may share your data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. Access to personal data within CharityJob and JobLadder is strictly restricted to those individuals who have a need to access the information for our business purposes.
CharityJob may also share your data with the following selected third parties:
Your data is securely stored and kept inside the European Economic Area (EEA) using access controls and encrypted passwords.
We will regularly review our retention of your personal data and delete any personal data which is not necessary for us to retain. Your data is stored according to the following retention schedule:
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to CharityJob; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Though CharityJob is based within the United Kingdom and is subject to GDPR, there are instances where we may send information outside of the UK, EU or EEA, due to the nature of CharityJob (a job board) and the technologies required (transmission of data via Internet), your data may be transferred to a destination outside the EEA.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected].
You have the right to withdraw your consent to the processing of your personal data by submitting a written request to that effect to [email protected].
Furthermore, if you believe any of the personal data we hold about you is inaccurate, please tell us so we can correct it as necessary.
You always have the right to request for the deletion of your data. We have a formal process which we will follow if you decide you would no longer like us to retain our data. We will follow our usual customer service response and be in touch to confirm we have received the request in less than four business hours (Monday to Friday from 9am to 5:30pm). Once the request has been received, it will take 7 business days for it to be completed. Please e-mail [email protected] if you would like to request deletion of your data.
If you are unhappy with the way your personal data has been processed by us, you have the right to lodge a complaint with the Information Commissioner's Office through their site www.ico.org.uk.
The CharityJob website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.