Candlelighters Events Volunteer Volunteer Roles

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Leeds, West Yorkshire (On-site)
Unpaid role, expenses paid

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

We're extending the opening hours of our Family Support Centre, so families experiencing childhood cancer have access to more support services. We're looking for a volunteer to support the Family Support Team at the Weekend to deliver crucial support to our families.

Purpose of the Role and Key Activities

Families who have been affected by children’s cancer come to our Family Support Centre, known as The Square, to access a variety of support services. We’re looking for a volunteer to join the team and support our Family Support Coordinator make sure families feel welcomed and supported while at The Square.

  • Making drinks for families and visitors
  • Answering the telephone, transferring calls and taking messages 
  • Making bookings and updating our database 
  • Keeping the reception area clean and tidy 
  • Setting up rooms for meetings and events 

We are looking for a volunteer who: 

  • Have excellent interpersonal and communication skills 
  • Have experience of working in a customer service environment 
  • Are confident, friendly and approachable 
  • Have a fun and positive outlook
  • Are proactive and able to use own initiative 
  • Have good IT skills and experience of using a database 
  • Are able to move furniture (tables and chairs) and boxes
  • Are able to climb multiple flights of stairs 
  • Are able to maintain professional boundaries and follow Candlelighters Policies and Procedures. 

This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).

Support and Benefits 

  • Thorough induction & training to give you the confidence to perform your role well and to the best of your ability 
  • Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters 
  • Ongoing support from the Family Support and HR teams 
  • The opportunity to meet lots of new, friendly people 
  • The opportunity to expose yourself to new experiences 
  • Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy 
  • Regular reviews with your Volunteer Supervisor to help you develop in your role 
  • Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer 
  • We can be a reference once you’ve volunteered for three months 
  • Access to a 24/7 mental health hotline 
  • Charity Worker Discount card 
  • Access to The Company Shop 
Posted by
Candlelighters View profile Company size Size: 11 - 20
Refreshed on: 13 April 2024
Closing date: 28 May 2024 at 23:59
Tags: Support Worker,Vocational/Services

The client requests no contact from agencies or media sales.