Case officer volunteer volunteer roles in Glasgow
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Designated Safeguarding Lead
AuDHD UK
Location: Remote (UK-based)
Reports to: CEO/COO
Commitment: Flexible, part-time (details negotiable)
Role: Unpaid volunteer position
Purpose: To ensure AuDHD UK upholds the highest safeguarding standards, protecting children, young people, and adults at risk. The DSL will oversee safeguarding policies, training, compliance, and case management across the organisation.
The DSL position does not require daily volunteering, but would require timely responses from queries raised by the safeguarding team.
As a Key Staff member within AuDHD UK, the DSL will be required to provide weekly updates to the COO/CEO regarding safeguarding case management of beneficiaries using AuDHD UK services and are expected to be able to ensure the wider safeguarding team feel supported in their roles. Ideal candidates would be free on Wednesdays at 12-1pm to attend our weekly Key Staff meetings, although this is not essential if the right candidate is unavailable during this time.
This role requires an Enhanced Adult DBS - please only apply if you meet the requirements for a DBS check to be carried out (a 5 year UK address history with a maximum of 12 months abroad AND a biometric passport/ID card for an online ID check).
Key Responsibilities
Safeguarding Case Management
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Act as the central point of contact for safeguarding concerns and external escalations.
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Respond to incidents and provide clear advice to staff and volunteers.
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Manage referrals and liaise with statutory agencies when needed.
Risk Assessment & Policy Oversight
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Lead on risk assessments and ensure proportionate responses to concerns.
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Review and update AuDHD UK’s Safeguarding Framework and related policies.
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Ensure safeguarding pathways are clear, accessible, and consistently followed.
Compliance & Governance
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Monitor compliance with safeguarding legislation and guidance.
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Maintain accurate and confidential safeguarding records.
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Contribute to audits, reviews, and continuous improvement activities.
Training & Awareness
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Deliver in-house safeguarding training for all staff and volunteers.
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Promote a culture of vigilance, accountability, and reflective practice.
Collaboration & Leadership
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Work with the CEO, COO, trustees, Clinical Lead, and Care Coordinator to align safeguarding with organisational goals.
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Bring safeguarding expertise into strategic planning and service design.
Essential Skills & Attributes
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Recognised safeguarding training or substantial safeguarding experience.
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Strong knowledge of safeguarding law, statutory guidance, and best practice.
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Sound judgment, discretion, and empathy in complex situations.
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Clear written and verbal communication skills.
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Ability to remain calm under pressure and respond appropriately to sensitive cases.
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Commitment to AuDHD UK’s mission and values.
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Lived experience of AuDHD (desired).
Time Commitment Estimate
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Safeguarding case management including external escalations : 2–4 hrs/week (variable depending on incidents)
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Risk assessment external escalation: 1-3 hours a week (this may be increased at times of increased activity within the charity e.g. before the beginning of Peer Support Cohort assignments
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Policy framework updates: 4–6 hrs/quarter
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Training and team awareness: 2–3 hrs/quarter
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Safeguarding audits, governance, and meetings: 2–4 hrs/quarter
Mission Alignment Requirements
All applicants must demonstrate:
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Understanding of AuDHD UK’s core purpose.
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Commitment to volunteer-led service delivery.
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Adherence to safeguarding and ethical guidelines.
To apply: please submit your CV and a covering statement outlining why you would be the best candidate for this specific role.
Only applications that are tailored to this specific role vacancy will be considered. Applications without a covering statement will not be considered.
Registered Charity The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
- Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
- Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
- Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
- Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
- Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
- Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
- Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
- High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care
Main Responsibilities/ Key Duties
- Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
- Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
- Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex considerations.
- Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
- Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
- Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
- As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.
The client requests no contact from agencies or media sales.