Communications And Events Volunteer Volunteer Roles

Are you someone who likes to raise awareness about a worthy cause? Can you always get people onboard with your good ideas and enthusiasm? If so, we’d love to hear from you! You don’t need an Armed Forces background, just a desire to support the serving community.

What is a Serving Community Team Engagement and Events Coordinator?

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA have Serving Community Teams that offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of dedicated volunteers who make this possible.

Engagement and Events Coordinators are essential members of the Serving Community Team. They lead the development and delivery of an effective local publicity plan to raise awareness of SSAFA to potential beneficiaries, volunteers and funders in the serving community.

This role also has voting rights for the grant giving process.

What difference will you make?

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year.

In order to keep providing help to those who need it most, we need Engagement and Events Coordinators who can raise awareness of SSAFA, and encourage people to seek or offer support.

What will you be doing?

Although every SSAFA Serving Community Team has different needs, below are the main activities of an Engagement and Events Coordinator:

• Planning and events: With the Serving Community Team, develop a publicity and events plan to raise SSAFA’s profile in the community.
• Engaging: Engage with the local community to publicise the Team’s work, events and fundraising initiatives where SSAFA is represented.
• Marketing: Identify and develop case studies and good news stories with support from Marketing and PR colleagues at SSAFA Central Office and liaise with them about any PR or press opportunities.
• Networking: Be the point of contact locally for engagement and events and develop and maintain networks with local stakeholders and media outlets, providing press releases, interviews and case studies.
• Coordinating and teamwork: Oversee and support the activities of Community Engagement Volunteers and the Digital Marketing Co-ordinator.
• Branding and publicity: With support from Marketing colleagues at Central Office maintain a stock of SSAFA branded publicity resources and copy to distribute locally.

What about training and support?

• Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
• Local induction and support.
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Ongoing support from SSAFA’s volunteering and operations colleagues based regionally and at our central office.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Empathy regarding the needs and challenges related to serving community.
• Good IT skills e.g. ability to use Outlook and Excel – you will receive your own SSAFA email address.
• Be an effective listener, respectful and have a non-judgemental approach.
• A willingness to adhere to all relevant organisational policies and procedures.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Please note this is a volunteer role and does not form part of any contract of employment.

Minimum Age: 18

Are references required? Yes. Two-character references from people who know you well (not family members).

Is a criminal record check required? No

We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role.

Are you someone who likes to raise awareness about a worthy cause? Can you always get people onboard with your good ideas and enthusiasm? If so, we’d love to hear from you! You don’t need an Armed Forces background, just a desire to support the serving community.

What is a Serving Community Team Engagement and Events Coordinator?

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA have Serving Community Teams that offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of dedicated volunteers who make this possible.

Engagement and Events Coordinators are essential members of the Serving Community Team. They lead the development and delivery of an effective local publicity plan to raise awareness of SSAFA to potential beneficiaries, volunteers and funders in the serving community.

This role also has voting rights for the grant giving process.

What difference will you make?

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year.

In order to keep providing help to those who need it most, we need Engagement and Events Coordinators who can raise awareness of SSAFA, and encourage people to seek or offer support.

What will you be doing?

Although every SSAFA Serving Community Team has different needs, below are the main activities of an Engagement and Events Coordinator:

• Planning and events: With the Serving Community Team, develop a publicity and events plan to raise SSAFA’s profile in the community.
• Engaging: Engage with the local community to publicise the Team’s work, events and fundraising initiatives where SSAFA is represented.
• Marketing: Identify and develop case studies and good news stories with support from Marketing and PR colleagues at SSAFA Central Office and liaise with them about any PR or press opportunities.
• Networking: Be the point of contact locally for engagement and events and develop and maintain networks with local stakeholders and media outlets, providing press releases, interviews and case studies.
• Coordinating and teamwork: Oversee and support the activities of Community Engagement Volunteers and the Digital Marketing Co-ordinator.
• Branding and publicity: With support from Marketing colleagues at Central Office maintain a stock of SSAFA branded publicity resources and copy to distribute locally.

What about training and support?

• Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
• Local induction and support.
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Ongoing support from SSAFA’s volunteering and operations colleagues based regionally and at our central office.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Empathy regarding the needs and challenges related to serving community.
• Good IT skills e.g. ability to use Outlook and Excel – you will receive your own SSAFA email address.
• Be an effective listener, respectful and have a non-judgemental approach.
• A willingness to adhere to all relevant organisational policies and procedures.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Please note this is a volunteer role and does not form part of any contract of employment.

Minimum Age: 18

Are references required? Yes. Two-character references from people who know you well (not family members).

Is a criminal record check required? No

We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role. 

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others. 

What you’ll be doing 

• Creating a welcoming and interesting display stand. 

• Speaking directly to people affected by sight loss. 

• Being a friendly face of RNIB locally - engaging with a diverse range of people. 

• Providing information and demonstrations of basic independent living aids for the general public and professionals. 

What you’ll gain from the role:

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in meeting members of the public and serving customers. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent. 

The role of the Health Link Event Volunteer is an important one to the charity as we support very entrenched, institutionalised and isolated clients to access services in their borough.

The volunteer will enjoy developing positive relationships with new people and will be willing to work outside of their own comfort zone. The volunteer must have an enhanced DBS background check (SPEAR will apply for this on your behalf.)

LOCATION/S: Our Health and Wellbeing days are held across Richmond, Kingston, Wandsworth, Merton and Sutton Boroughs. We hold approximately one Health and Well-being day per month in one of the above locations.

Community Initiatives & Events Volunteer

We’re looking for proactive volunteers who can get stuck into helping the Fundraising Team with developing fundraising activities. 

Location: Dependent on campaign/initiative; mainly around Kent
Days: Ad-hoc to be agreed with Line Manager; events could include Christmas Lights Campaign, Christmas Tree Recycling Campaign, Hospitality Heroes
Time: Ad-hoc to be agreed with Line Manager and dependent on campaign/iniative

Role

As a Pot Collector and Leaflet Distribution Volunteer, you will play a vital role in maintaining ellenor's donation collection pots in the local area. 

Key tasks may include:

• Introducing appropriate venues for different campaigns to Fundraising Team
• Identifying venues to Fundraising Team
• Flyer distribution to your local community (see Donation Pot and Leaflet Distribution Volunteer for full information)
• Christmas tree labelling at partner tree seller venues
• Identify collection pot locations (see Donation Pot and Leaflet Distribution Volunteer for full information)

Some key traits you will need as an Community Initiatives & Events Volunteer:

• Good communicator and relationship management skills
• Knowledge of ellenor's services and initiatives 
• Vibrant and cheery character
• Passion for ellenor

What you will receive in return:

• Training will be provided, including health and safety
• Updates to ensure that volunteers are informed of ellenor services and initiatives
• Opportunity to meet new people and build friendships
• Being part of a fantastic volunteer group
• Raising money and the profile for an important local cause

We are seeking Social Media Volunteers to assist our Social Media Marketing Team in creating and distributing engaging content on Hidayah’s social media platforms. Social media is integral to connecting with the Hidayah community, growing our organisational reach and promoting events such as our Queer Book Club, in-house research and educational resources for Ramadan.

We also use our social media platforms to post adverts for volunteers, promote Hidayah’s membership, respond to world news via solidarity statements and signpost LGBTQI+ Muslims to a range of national and international support.

You do not need to be LGBTQI+ or Muslim to be able to carry out this role. However, it is important to have a broad knowledge and understanding of these areas to be able to genuinely engage with the specific audience that follows Hidayah’s social media platforms.

What are the key responsibilities of this role?

Our Social Media Volunteers have a range of responsibilities, including but not limited to:

• Creating and editing content to distribute across Hidayah’s social media platforms e.g. TikTok and Instagram
• Communicating with other volunteers and the Social Media Marketing Trustee on feedback, suggestions and issues
• Carrying out independent research to obtain quality content and sharing relevant information on Hidayah’s platforms
• Actively engage with people following us on social media
• Promoting events and projects as and when appropriate
• Administration; monitoring inboxes, responding to messages and comments, signposting to the relevant emails, archiving out of date posts

What do we expect from a Social Media Volunteer?

Skills:

• Competency in social media channels (Instagram, Twitter, Facebook, LinkedIn). 
• Experience using and generating content for TikTok
• Filming competency desirable but not essential
• Knowledge of Hootsuite desirable but not essential
• Flexibility and adaptability to meet the evolving needs of the community
• Understand the importance of confidentiality and behave with professionalism 

Personality:

• Strong commitment to advocating for the rights and well-being of LGBTQIA+ Muslim individuals
• A willingness to learn
• A self-starter who is proactive and inquisitive
• Good communication skills
• Ability to work well both independently and as part of a team
• Passion for Hidayah’s cause
• Reliable with good organisational skills 
• A creative and inquisitive thinker

All volunteers are expected to join Hidayah’s Membership and Hidayah Discord server, read all Hidayah policies read, understand and agree with the constitution of Hidayah (available on our website).

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

How much commitment is required?

The hours are flexible around your schedule, but typically we envisage this role taking up to 4 hours a week. Monthly catch ups are organised with the Social Media Marketing Trustee to assess workload and availability.

What benefits do I get from this role?

Volunteering with Hidayah brings a range of a benefits such as:

• Contributing to Hidayah’s cause, making a different to LGBTQI+ Muslims
• Supporting vulnerable communities
• Connecting with like-minded, passionate people
• Experience working in community events
• Development of professional networking skills 
• A warm and approachable Board member to support you throughout your volunteering journey
• A reference for your CV

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others. 

What you’ll be doing 

• Creating a welcoming and interesting display stand. 

• Speaking directly to people affected by sight loss. 

• Being a friendly face of RNIB locally - engaging with a diverse range of people. 

• Providing information and demonstrations of basic independent living aids for the general public and professionals. 

What you’ll gain from the role:

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in meeting members of the public and serving customers. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent. 

QuilomboUK is looking for motivated and enthusiastic individuals for the role of Event Assistant. 

Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

As an Events Assistant, you will act as a liaison between Quilombo UK and attendees, and play a key role in ensuring the success of events by coordinating logistics and providing on-site support. This position also involves documentation of events and collaboration with various organisations.

If you have strong communication skills, a passion for cultural exchange, and a desire to contribute to the organisation’s mission, we invite you to be part of our team and actively shape the vibrant cultural initiatives of Quilombo UK. Embrace the chance to make a meaningful impact, develop valuable skills, and build connections within diverse communities.

Main Tasks:

• Assist in the planning and execution of events that align with Quilombo UK's mission and objectives.

• Collaborate with the Events Team to ensure smooth operations before, during, and after events.

• Act as a liaison between Quilombo UK and the community, ensuring effective communication and understanding.

• Engage with event attendees, addressing inquiries and providing information about Quilombo UK's initiatives.

• Contribute to promotional efforts to maximise event attendance and community participation.

• Assist in outreach activities to connect with diverse communities and encourage involvement.

• Provide on-site support during events, managing logistics, and assisting with set-up and breakdown activities.

• Collaborate with vendors, performers, and volunteers to ensure a seamless event experience.

• Assist in documenting events through photography, videography, or other mediums as required.

• Contribute to post-event reports and evaluations.

Required Skills:

• Enthusiastic about promoting arts, sports, and cultures for intercultural understanding.

• Passionate about fostering cultural awareness, race diversity education, and community well-being.

• Strong communication skills and ability to engage with diverse communities.

• Organized, detail-oriented, and capable of managing event logistics.

• Flexibility to work during weekends or evenings as needed.

Desirable skills:

• Previous experience in assisting with event planning and coordination. 

• Customer service skills

• Basic skills in photography, videography, or other documentation methods

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others. 

What you’ll be doing 

• Creating a welcoming and interesting display stand. 

• Speaking directly to people affected by sight loss. 

• Being a friendly face of RNIB locally - engaging with a diverse range of people. 

• Providing information and demonstrations of basic independent living aids for the general public and professionals. 

What you’ll gain from the role:

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in meeting members of the public and serving customers. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent. 

Are you interested in marketing? Have you got experience of using Mailchimp? Help us engage our charity's audience by creating compelling email and newsletter content so that we can support more people affected by a complex, debilitating chronic condition as well as raise awareness of this rare disease. This is a great opportunity to assist a small but mighty charity.

Description

Our small charity delivers awareness campaigns and a range of support services to patients, relatives, partners and carers who have been affected by a debilitating chronic condition; Complex Regional Pain Syndrome (CRPS). We are urgently looking for 2 experienced email marketing experts to join our communications team.

You will be a big link to our charity's clients who are vulnerable and isolated, to them learning more about events, our latest articles, fundraising events as well as ensuring they are aware of the services that we offer that be of help to them. You will also be helping us to raise awareness of this devastating chronic condition.

Even though we are a small organisation we have big ideas and having regular contact through emails and newsletters will show consistency and know they can rely on us to be there for them.

We would like the volunteer to help with:

• Email strategy: Help us plan and articulate how we can use emails and newsletters to strengthen our organisation, motivate our supporters and communicate with our sponsors;
• Email content: Develop our communication & marketing content calendar, write compelling regular email content, including calls for donations & support, that is relevant and has clear a call-to-action and high click through rates;
• Email content (membership): Create a regular email newsletter for our membership scheme
• Create automated email series 
• Design and implement campaigns and promotional activity

What are you looking for in a volunteer?

We are looking for 2 volunteers who have:

• Strong writing and editing skills
• Good computer skills and a willingness to be contacted via email and/or video chat
• Experience using email marketing software - specifically Mailchimp
• Marketing skills
• Experience of working on marketing strategies
• Ability to quickly understand the needs of our team, organisation and our services users (we are not expecting you to know about the condition we support)
• Can ask key questions to enable us to clarify requirements
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback
• A passion for marketing and email marketing
• Ability to work flexibly on your own or as part of a team with enthusiasm and commitment
• Ability to create email campaigns with little supervision (after initial support)

Skills

• Digital: Email Marketing
• Marketing and communications: Copywriting/Journalism

Making a difference

What impact will the opportunity have?

You will be joining a small charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we reach the patients, relatives, partners and carers who are in need of our support and inclusion on a regular basis. With your help we will expand our readership to ensure more people are aware of this condition, which will help those affected by it when they see a health professional.

What's in it for the volunteer?

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching more people affected by this rare condition who may not know that we exist to support them. You would have a key role in developing a strategy to complement our awareness campaigns. This is a fantastic opportunity for you to make a real difference in someone’s life which is already isolated and painful, but who may not know there is support out there and to then realise they’re not alone.

About the location

Where will the volunteer be working?

The volunteer will be working remotely, online and entirely from your own home.

Travel Limit

This role will be completely remote.

When will the volunteer be working?

Volunteer availability

• Either in or office hours - however we are flexible

Estimate the time commitment

• 3-6 hours / week - but this is flexible however ideally it would be 4 hours or over to ensure email campaigns are going out at the right time

To apply for the email marketing volunteer please send by email your CV together with a covering letter saying why you think you would be a good candidate for this position, via the Charity Job 'Apply Online' 

Job Overview: 

As our Volunteer PR and Marketing Manager, you'll be at the forefront of our communication strategy, making a real difference through your skills and passion. This is an exciting opportunity for an experienced PR and marketing professional to bring creativity and enthusiasm to our organisation. 

Responsibilities: 

- Develop and implement comprehensive PR strategies to boost the organisation's reputation and visibility. 

- Cultivate relationships with media outlets, journalists, and influencers to secure press coverage and interviews. 

- Write captivating press releases, media pitches, and materials to convey key messages and announcements. 

- Plan, execute, and evaluate marketing campaigns to promote events, programs, and fundraising initiatives. 

- Coordinate with internal teams to ensure consistent messaging and branding across all marketing materials. 

- Craft compelling content for press releases, blog posts, social media, newsletters, and other marketing collateral. 

- Develop engaging visuals, videos, and graphics to support marketing campaigns and storytelling efforts. 

- Oversee the organisation's digital marketing channels, including website, social media, email, and online advertising. 

- Monitor performance metrics and analytics to measure the effectiveness of digital marketing efforts. 

- Develop promotional strategies and materials to drive attendance and participation in organisational events and activities. 

- Develop and enforce brand guidelines to maintain brand identity and reputation. 

- Serve as the primary point of contact for media inquiries and interview requests. 

- Prepare spokespeople and staff for media interactions, including message development and media training. 

Qualifications: 

- Bachelor's degree in public relations, marketing, communications, or a related field (preferred). 

- Proven experience in public relations, marketing, or communications, with a focus on non-profit organisations or social causes. 

- Excellent written and verbal communication skills, with the ability to craft compelling narratives and messages. 

Benefits: 

- Travel Costs and a mean will be provided. 

- Opportunity to contribute to the growth and impact of a non-profit organisation. 

- Gain valuable experience in PR, marketing, and communications in the non-profit sector. 

- Develop and enhance skills in strategic planning, media relations, and brand management. 

- Make a meaningful difference by raising awareness and support for important social causes. 

At Children with Voices, we believe in the power of communication to change lives. Join us on this exciting journey! We cover transport costs and provide nourishing meals for our dedicated volunteers. Apply now to be part of our warm and welcoming family.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others. 

What you’ll be doing 

• Creating a welcoming and interesting display stand. 

• Speaking directly to people affected by sight loss. 

• Being a friendly face of RNIB locally - engaging with a diverse range of people. 

• Providing information and demonstrations of basic independent living aids for the general public and professionals. 

What you’ll gain from the role:

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in meeting members of the public and serving customers. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent. 

Could you use your social media, marketing and communications experience to raise the profile of a small charity? Help us to increase our social media presence and engagement, generate greatr content and help promote existing activities.

Our charity delivers a range of awareness campaigns and support services to patients, relatives, partners and carers who have been affected by a poorly understood pain condition; Complex Regional Pain Syndrome (CRPS). We are looking for 2 experienced social media and communications volunteers who are able to develop posts and campaigns from design to inception, create fresh and engaging content, increase engagement and to increase awareness of the charity and of the condition we represent.

Even though we are a small organisation we have big ideas and would like to draw on your experience in the communications world to help the charity deliver engaging content and communications to help us spread our aims and message to all our audience.

What Will You Be Doing?

• Help increase engagement, improve the number of followers/likes, create & execute a content calendar
• Produce fresh, branded and engaging content for our social media channels 
• Prepare graphics and text for sharing across channels 
• Engage with our followers and encourage interaction 
• Manage and maintain social media channels on a regular basis
• Support charity campaigns, marketing, events and fundraising activities by promoting them on our social media feeds
• Use your creative skills to devise games, competitions and other strategies to engage, grow, and widen our target audiences
• Develop publicity materials and communication techniques for social media to raise awareness of our chronic condition 

You will be working with the charity’s founder and Chair as well as with other trustees and volunteers who will provide an overview of our existing social media content, our brand and how we have approached our social media content to date. 

Experience
We are looking for a volunteer who has experience in:

• Different types of marketing and communications media, including electronic and social media
• Writing and editing marketing content for social media platforms including Facebook, Twitter, Pinterest, Instagram, TikTok, YouTube and LinkedIn
• Building strategies to increase social media following and /or build fundraising or awareness campaigns
• Developing a coherent brand voice for social media, from content creation to community interactions
• Using and setting up tools such as Buffer, Canva, Tweetdeck etc
• Creating and executing content calendars to help plan social media activity 

Skills Required

• Excellent written communication skills
• Accuracy and attention to detail 
• Creative writing and design abilities
• Good computer and digital skills
• Enthusiasm for communications and marketing and willingness to learn
• Ability to quickly understand the needs of our team / organisation / users
• Ability to transform small snippets of information into interesting and engaging stories suitable for Twitter, Facebook, Instagram etc.
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback 
• An interest in helping Burning Nights CRPS Support achieve its aims
• Good organisational skills
• Excellent interpersonal skills, and able to work as part of a team

What Difference You Will Make
You will join the charity during a critical and challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.

Benefits

You would be a part of our small, friendly and forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would have a key role in developing a socoal media strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.
You will further develop your communication skills, gain PR and marketing experience and develop your social media skills.

This is a remote volunteering role, volunteering from your own home.

As an office volunteer, you’ll play a vital role supporting our small fundraising team with administrative and office related duties.

In this role, no two days will be the same! You may be inputting data, making telephone calls, packing and sending out letters, counting donations, preparing stock for events or contacting fellow volunteers to fill our events rota.

As a office volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner.
• Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
• Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
• Have good communication skills and be able to work with other volunteers and staff as part of a team.
• Have an eye for detail and a flexible attitude.
• Have a good understanding of computers (Microsoft Office) or the willingness to learn.
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
• Recognise, respond to, and report any safeguarding issues or concerns.

What to expect from us:

• Regular support and advice from our staff team.
• Expenses covered in line with our volunteer policy.
• On-the-job training specific to your role.
• Events where you can meet other volunteers and share ideas.
• Impressive skills to add to your CV and a reference if/when you need it.
• The opportunity to meet a network of like-minded people.
• We are an equal opportunity organisation and welcome volunteers with diverse abilities.

As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.