Community development team members volunteer volunteer roles
This is a brilliant time to join Caxton Youth as we embark on our strategy refresh, seeking to enhance our voice and impact by building partnerships, expanding our presence in the Westminster community and growing our quality youth services. Help us steer the charity during this crucial time as the new Chair of the Board of Trustees.
Who we are
Established in 1948, Caxton Youth is the only specialist youth club in the City of Westminster dedicated to learning-disabled and autistic young people aged 11–25. We provide a safe, welcoming, and inclusive community where young people can build friendships, explore new interests, and develop the skills needed to lead independent, happy, and healthy lives.
We aim to break down disabling barriers in society by offering youth-led services shaped by the aspirations of our members. Our approach is person-centred, providing a mix of 1:1 support and inclusive group activities to help each individual reach their own goals.
Our core delivery centres on weekly youth club sessions held every Monday, Wednesday, and Friday at our Westminster base. These sessions offer a vibrant mix of sports, cooking, arts and crafts and music, providing a safe space for young people to socialise and explore new interests. To ensure these opportunities are accessible to all, we provide dedicated community transport via a wheelchair-accessible minibus for our activities.
Beyond the club, we run dedicated programmes designed to foster independence and emotional well-being. These range from mastering essential life skills, such as preparing hot drinks and navigating public transport independently, to improving mental health by building self-esteem and social connections through initiatives like our “Mates Dates” outings. For our older members aged 16–25, we offer targeted employment support, including CV writing, interview preparation and assistance in securing volunteering or training opportunities.
Our impact extends into the school holidays with a comprehensive provision of day trips and overnight residentials at outdoor activity centres, allowing members to experience nature and adventure in an accessible environment. These services not only empower the young people but also provide vital respite and a local support network for parents and guardians, knowing their children are in a safe and supportive environment.
Through the power of youth work, we co-create safe, inclusive spaces where learning disabled and autistic young people can take part in accessible activities driven by their needs, wants and interests.
About the role
We seek to appoint a new Chair of the Board of Trustees to provide strategic leadership and strong governance, ensuring Caxton Youth Organisation delivers its mission and uses its resources effectively.
Working closely with the Chief Executive, the Chair will guide the board in setting direction, maintaining financial sustainability, managing risk and ensuring robust systems, policies and procedures are in place. A clear commitment to equity, diversity and inclusion and to youth leadership will be central to the role.
Leading a high-performing board of trustees, the Chair will foster collective responsibility and sound decision-making in Caxton’s long-term interests. They will chair board meetings effectively, support trustees to fulfil their governance duties and oversee succession planning for the board, Chief Executive and senior management team. In partnership with the CEO, the Chair will also ensure effective board composition, trustee recruitment and ongoing development.
Externally, the Chair will act as a credible ambassador and advocate for Caxton, building strong relationships with partners, funders and key stakeholders. Drawing on their networks and influence, they will help open doors to funding, partnerships and decision-makers, ensuring youth issues remain a priority.
Who we are looking for
The successful candidate will be deeply committed to Caxton’s mission, able to see the bigger picture and lead with authenticity, tact and diplomacy.
They will bring board or committee work experience, along with strong influencing and negotiation skills, resilience and a collaborative, organised approach.
We are seeking someone with experience in leading an inclusive organisation through a period of growth or change and/or with significant fundraising expertise.
You will bring a collaborative leadership style and act as a constructive, critical friend when appropriate.
Visible and engaged, you will work effectively with a wide range of stakeholders, acting as a key ambassador for the charity and supporting the staff team to raise its profile and secure new funding to ensure the sustainability of its work.
Time Commitment
There are four board meetings and four committee meetings a year and the Chair leads at least one strategy away day per year. You will also attend other internal and external meetings where necessary, including regular 1:1s with the CEO.
You will be required to be available for 3 – 5 days over a month for this role.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 2nd February 2026
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a GamCare Online Peer Supporter
Make a difference by using your own experiences
For over 25 years, GamCare has been there for people experiencing gambling harms, whether that be people who gamble themselves or someone impacted by someone else’s gambling. We offer support over the phone, face-to-face or online and our treatment is free, flexible and confidential.
We are currently recruiting for Online Peer Supporters, to provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.
Full training and ongoing support will be provided to enable you to use your lived experience to work with our team as an Online Peer Supporter, providing support to all of those affected by gambling.
We believe that peer support is essential in the recovery journey. It provides:
- Shared understanding
- Reduces stigma
- A non-judgemental environment
- Practical insights and tools
- Continued motivation and hope
Our online platforms are designed to provide social connection to those who could be isolated or feel they have no one else to talk to. People accessing our services have identified that receiving support from someone who has had similar experiences can really benefit them when overcoming the challenges they may face on their recovery journey. It also provides a sense of community and belonging and contributes to the long-term support of those accessing these services.
Training
A comprehensive training programme will be delivered by our Volunteer Coordinators to provide you with the skills and confidence to use your experiences to support others while protecting your own recovery. Training includes:
- Safeguarding
- Motivational interviewing
- Facilitation skills
Role Responsibilities
Online Peer Supporters will:
- Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
- Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
- Facilitate discussions via our online support services, including:
Email – you will be paired with an individual for regular email correspondence (on average 1-2 emails per week for approximaely 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users
- Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
- Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.
What can I expect from GamCare?
In return, GamCare will:
- Provide a full, comprehensive induction and training programme
- Give you access to a dedicated Volunteer Coordinator
- Offer and arrange 1:1 and group supervision
- Fully support your own wellbeing and recovery journey
- Give ongoing training and development opportunities
- Provide access to some internal job opportunities within our services team
- Provide a reference after 3 months of regular volunteering
Role Requirements
For any of our volunteering roles we ask that you have lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).
We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.
This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.
For full role requirements, please see the Role Profile on our website.
Please note that this role is subject to a Disclosure and Barring Service (DBS) check. Please do not let that deter you from applying as all applications will be considered.
Availability & Commitment
We ask that you have availability at a regular time for around 1-2 hours per week for a minimum of 6 months.
Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.
Full details of the induction, including the next available dates will be sent to you by a member of the team within one week of receiving your application.
The client requests no contact from agencies or media sales.
Friends Without Borders (Portsmouth) CIO. The relief of immigrants, asylum seekers and refugees who are suffering hardship or distress or in need, particularly, but not exclusively, in the City of Portsmouth, by the provision of financial and other assistance and raising the awareness of the general public.
As the new Treasurer your role will be pivotal within our team and we are excited to learn from the unique skills you bring. Your contribution will help Friends Without Borders to flourish and grow and we are excited to welcome you into our dedicated team.
What will you be doing?
Now is an exciting time to join the Board of Trustees at Friends Without Borders. This role will allow you to put your professional skills to great use for the benefit of individuals who have had to flee their homes and livelihoods. It will also provide you with the opportunity to develop your insight and expertise into all aspects of managing a growing charity.
The Treasurer is a voluntary role that ensures the financial health and accountability of Friends Without Borders. The role combines strategic oversight, advice and hands-on financial management. Between our Client Services Manager and volunteer Bookkeeper, spreadsheets relating to petty cash, income and expenditure are prepared. Our Treasurer will be responsible for payroll, pension payments and tax returns.
What are we looking for?
Essential
- Professional accounting or finance qualification, or equivalent experience.
- Experience with financial systems and controls, ideally but not essentially in a charity or small organisation.
- Understanding of budgeting, forecasting and long-term financial planning.
Desirable
- Familiarity with charity financial regulations, Gift Aid, restricted funds and statutory reporting.
At Friends Without Borders, we believe that diversity strengthens our work. We warmly welcome applications from individuals who bring a wide range of experiences and perspectives to our Board. We particularly welcome applications from individuals with lived experience of the asylum system, as well as candidates from underrepresented communities.
What difference will you make?
This is an exciting time to join the Trustee Board at Friends Without Borders.
As Treasurer, you will play a key role in enabling us to continue supporting refugees and asylum seekers in the UK, empowering them to rebuild their lives in safety here in Portsmouth.
This role offers a valuable opportunity to:
- Use your professional skills and experience to make a meaningful difference to individuals who have been forced to flee their homes and livelihoods.
- Contribute strategically to the management and development of a growing charity.
- Deepen your insight and expertise in charity governance, financial oversight, and organisational leadership.
Before you apply
Reach Volunteering are supporting Friends Without Borders with their Board recruitment.
Please submit your CV along with a covering letter stating why you wish to join the organisation and how your skills would add value to the board. Please do also supply the details of two Referees (no contact will be made with Referees without your express permission and only at the point that a Trustee role has been offered and accepted).
At Friends Without Borders, we are committed to meeting the aims set out in our Equality, Diversity and Inclusion (EDI) policies. As part of this commitment, we invite you to complete an anonymous and voluntary EDI monitoring form. This form is not part of your application and will remain confidential. Please get in touch to request the form.
If you would like to have an informal initial conversation either with the TrusteeWorks team of with a member of Friends Without Borders, please do contact TrusteeWorks who would be happy to arrange this for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
About the role
Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.
Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.
Responsibilities:
Your core responsibilities as a Peer Mentor at Youth4Youth include:
- Building strong, professional relationships with young people seeking mentoring support.
- Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
- Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
- Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
- Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
- Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
- Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.
Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.
Skills
- Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
- Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
- Ability to demonstrate empathy to others.
- Ability to work in a challenging environment and recognise when you may need support yourself.
- Proficient in the use of IT tools, such as Microsoft Outlook.
Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.
Skills development for you:
As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.
Benefits of volunteering with Youth4Youth
We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:
- Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
- Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
- Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
- Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries
The hiring process:
Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:
- An initial application, stating your reasons for wishing to become a Peer Mentor
- A remote interview conducted via Microsoft Teams
Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:
- Satisfactory references being received (these do not need to be employment references)
- A satisfactory DBS check being received
- Successful completion of the Youth Services Academy
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Social Media & Marketing Manager with The Skateboarding Foundation, your role is to develop and support our digital presence, raise awareness, and engage with our audience across various platforms.
This is an opportunity to make a tangible difference to young people's lives, supporting a small but growing charity.
A youth development charity that uses teaching and learning to skateboard to develop the skills and abilities of children and young people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Homeless Health Peer Advocate - Salford
Aim of the role
As a Homeless Health Peer Advocate, you will form part of our team helping those experiencing homelessness to achieve better health outcomes.
Homeless Health Peer Advocacy is a pioneering model of advocacy style support. It aims to work towards an inclusive health system where everyone has access to the healthcare they need; ultimately moving people out of homelessness. We want to make it easy for people to access healthcare and improve their health. We know that Homeless Health Peer Advocacy creates a foundation for moving out of homelessness.
Suggested time commitment
Flexible – this volunteering opportunity will take place within our working hours, Monday-Friday: 9-5
Location
Home and Office (Manchester) and Community (Salford)
Supervised by
Ped Durling (Project Coordinator), Esther Baker (HHPA Peer Coordinator)
Main Tasks
This is a varied role, and you could do some or all the following activities:
- Arranging and committing to regular time each week to support clients to get help with their health needs.
- Acting as an advocate for the client, preparing for and supporting with appointments, results, letters and helping them to speak up for themselves.
- Updating your supervisor about calls to people experiencing homelessness and reporting any information/advice/guidance that has been requested
- Reporting any concerns about safety
- Providing feedback to help improve and develop the service
- Sometimes you may meet a client for a one-off appointment, or you might be working with a client over several weeks or months, depending upon their health needs.
Skills and Experience
Please note this role is ring-fenced for those with lived experiences or multiple disadvantages.
We are looking for:
- People with lived experience of homelessness or risk of homelessness (all forms e.g., rough sleeping, sofa surfing, hidden homelessness)
- Experience of multiple disadvantage: domestic abuse or sexual violence, experience of the criminal justice system, mental ill health, neurodivergence, substance misuse, barriers to accessing healthcare.
- Friendly with good listening skills
- Able to listen and respond to information provided
- A positive, can-do attitude
- Good timekeeping and reliability
- The ability to communicate clear information
Induction, Learning & Development
To enable you to take part in this opportunity Shelter will:
- Provide you with a Volunteer Handbook and all Policies and Procedures
- Provide training: including Equality & Diversity, Health & Safety, Data Protection, and Safeguarding
- Provide access to our suite of internal training programmes and other appropriate Shelter training
- Provide on the job induction
- Pay out-of-pocket expenses in line with Shelter’s volunteer expenses policy
What you will gain
- Experience in homeless health advocacy with a leading national charity working with people experiencing homelessness.
- The opportunity to use your lived experience of homelessness to help develop trusting relationships with other people experiencing homelessness.
- Access to progression support and reflective practice
- The opportunity to meet new people and be part of a team.
- Equipment, like a phone etc to help you in your role.
- References provided if required to potential employers if you are looking for work.
- Regular catchups with your supervisor and opportunity to reflect on your input and role
Next steps
Please complete an online application for this role. After you have applied, we will hold an informal recruitment conversation to discuss the role further.
Please note, you will be asked to declare any unspent convictions and complete a Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.
If you would like any more information on the role or advice on how to apply, please contact us.
This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.
The client requests no contact from agencies or media sales.
Could your expertise help nature and people thrive together?
Earth Trust is looking for new Trustees to join our Board at a pivotal moment in our 40-year journey.
In 2026, we’ll begin transforming our Centre at Wittenham Clumps into a Gateway to Nature—with welcoming spaces, an expanded café, and a nature-based adventure playscape. These new facilities will inspire thousands to take their first steps into the natural world, strengthen our financial foundations, and enable bold conservation and engagement projects for generations to come.
We’re seeking experienced leaders who can bring insight, networks, and strategic thinking to help Earth Trust thrive. Your expertise might include:
✅ Conservation and land management – guiding innovation in nature-friendly farming and habitat creation
✅ Finance and business planning – ensuring strong governance and sustainability
✅ Visitor experience and hospitality – shaping engaging attractions and high-quality services
✅ Destination marketing and partnerships – building profile, attracting new audiences, and growing support
What we’re looking for
- Senior-level expertise, practical experience and strong personal networks that can help Earth Trust develop and grow as an organisation
- Expertise in wildlife Conservation and land management – you have your finger on the pulse of innovation in nature conservation, wildlife friendly farming and land management, or similar areas
- A Qualified accountant with strategic business planning
- Other relevant expertise and capabilities at a senior level, including legal expertise, experience in managing or marketing visitor attractions and hospitality, or the ability to help us build strategic partnership and fundraising connections within Oxford and the wider county.
Role details
- Location: Little Wittenham, Oxfordshire
- Salary: Voluntary (reasonable expenses reimbursed)
- Commitment: Initial three-year term, around a day a month, including four Board meetings each year, Committees and task groups
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Homeless Health Peer Advocate - Manchester
Aim of the role
As a Homeless Health Peer Advocate, you will form part of our team helping those experiencing homelessness to achieve better health outcomes.
Homeless Health Peer Advocacy is a pioneering model of advocacy style support. It aims to work towards an inclusive health system where everyone has access to the healthcare they need; ultimately moving people out of homelessness. We want to make it easy for people to access healthcare and improve their health. We know that Homeless Health Peer Advocacy creates a foundation for moving out of homelessness.
Suggested time commitment
Flexible – this volunteering opportunity will take place within our working hours, Monday-Friday: 9-5
Location
Home and Office (Manchester) and Community (Manchester)
Supervised by
Ped Durling (Project Coordinator), Lily Ozanne (HHPA Peer Coordinator)
Main Tasks
This is a varied role, and you could do some or all the following activities:
- Arranging and committing to regular time each week to support clients to get help with their health needs.
- Acting as an advocate for the client, preparing for and supporting with appointments, results, letters and helping them to speak up for themselves.
- Updating your supervisor about calls to people experiencing homelessness and reporting any information/advice/guidance that has been requested
- Reporting any concerns about safety
- Providing feedback to help improve and develop the service
- Sometimes you may meet a client for a one-off appointment, or you might be working with a client over several weeks or months, depending upon their health needs.
Skills and Experience
Please note this role is ring-fenced for those with lived experiences or multiple disadvantages.
We are looking for:
- People with lived experience of homelessness or risk of homelessness (all forms e.g., rough sleeping, sofa surfing, hidden homelessness)
- Experience of multiple disadvantage: domestic abuse or sexual violence, experience of the criminal justice system, mental ill health, neurodivergence, substance misuse, barriers to accessing healthcare.
- Friendly with good listening skills
- Able to listen and respond to information provided
- A positive, can-do attitude
- Good timekeeping and reliability
- The ability to communicate clear information
Induction, Learning & Development
To enable you to take part in this opportunity Shelter will:
- Provide you with a Volunteer Handbook and all Policies and Procedures
- Provide training: including Equality & Diversity, Health & Safety, Data Protection, and Safeguarding
- Provide access to our suite of internal training programmes and other appropriate Shelter training
- Provide on the job induction
- Pay out-of-pocket expenses in line with Shelter’s volunteer expenses policy
What you will gain
- Experience in homeless health advocacy with a leading national charity working with people experiencing homelessness.
- The opportunity to use your lived experience of homelessness to help develop trusting relationships with other people experiencing homelessness.
- Access to progression support and reflective practice
- The opportunity to meet new people and be part of a team.
- Equipment, like a phone etc to help you in your role.
- References provided if required to potential employers if you are looking for work.
- Regular catchups with your supervisor and opportunity to reflect on your input and role
Next steps
Please complete an online application for this role. After you have applied, we will hold an informal recruitment conversation to discuss the role further.
Please note, you will be asked to declare any unspent convictions and complete a Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.
If you would like any more information on the role or advice on how to apply, please contact us.
This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Focus Birmingham is a leading local charity that provides expert support, advice, and care for people living with sight loss and complex disabilities. We deliver a range of life-changing services including residential care, supported living, day services, low vision assessments, and community outreach. Our approach is person-centered, empowering individuals to live independently and access opportunities with dignity and inclusion.
As we adapt to a changing digital landscape and explore new ways of engaging communities, supporters, and service users, we are seeking a Digital Marketing Trustee to join our dynamic and committed Board. This new role will support the charity’s ambitions to improve digital engagement, modernise communications, and strengthen our public profile and fundraising capacity.
Why This Role Matters
Effective digital communication is essential for amplifying our voice, reaching diverse audiences, promoting inclusion, and securing sustainable income. As Digital Marketing Trustee, you will offer strategic oversight and guidance to ensure our marketing and digital communications are high-impact, audience-focused, and aligned with our mission.
This is a unique opportunity to use your digital expertise to shape the future of a well-established charity while contributing to a cause with genuine social value.
Role Purpose
As a Trustee, you will share collective responsibility for the governance and strategic leadership of Focus Birmingham. In your specialist capacity, you will:
- Advise the Board on digital strategy, branding, and communications
- Provide scrutiny and insight into digital marketing and audience engagement
- Ensure the charity’s digital presence is accessible, inclusive, and aligned with its values
- Support innovation across channels to increase visibility, fundraising, and service impact
You will work alongside fellow trustees and the executive leadership team to ensure Focus Birmingham maximises its digital potential while maintaining high standards of compliance, reputation, and effectiveness.
Key Responsibilities
General Trustee Duties
As a member of the Board, all trustees are expected to:
- Ensure Focus Birmingham complies with its governing documents, charity law, and regulatory requirements
- Maintain proper oversight of strategic objectives, financial performance, and risk management
- Uphold the charity’s values and ensure ethical governance and decision-making
- Provide constructive support and challenge to the senior leadership team
- Act in the best interests of the charity and its beneficiaries at all times
- Attend quarterly Board meetings and participate in additional committee work or strategic sessions as appropriate
Digital Marketing-Specific Duties
As the Digital Marketing Trustee, your responsibilities will also include:
- Advising on the development and implementation of a digital marketing and communications strategy to raise awareness of the charity’s services, campaigns, and fundraising efforts
- Supporting the charity to grow and diversify its online presence through effective use of website content, social media, email campaigns, video, SEO, and online advertising
- Helping evaluate the effectiveness of digital channels using analytics and audience insights, and suggesting improvements based on performance data
- Offering oversight and guidance on brand development and how the charity presents itself visually and verbally in digital formats
- Promoting good practice in digital storytelling reflects the experiences of our service users in an ethical and empowering way
- Helping ensure digital communications are accessible to people with visual impairments and compliant with relevant regulations (e.g., GDPR, WCAG)
- Advising on digital aspects of donor engagement and online fundraising, including giving platforms, digital campaigns, and crowdfunding
- Championing innovation in communications and supporting a culture of creativity and responsiveness within the organisation
Person Specification
We are seeking a digitally savvy marketing leader who brings strategic insight, creativity, and a passion for social purpose.
Essential Criteria
- Substantial experience in digital marketing, digital communications, or online engagement, ideally in a senior or strategic role
- Strong understanding of digital marketing tools and platforms, including social media, CMS, email marketing, SEO, PPC, Google Analytics, and CRM systems
- Strategic thinker with a clear grasp of audience targeting, digital content planning, and user experience (UX)
- Demonstrated ability to use data and analytics to inform decisions and drive results in engagement or conversion
- Familiarity with digital storytelling, campaigns, and brand development across multi-channel environments
- Excellent communication skills and the ability to convey complex digital concepts clearly to a non-technical audience (e.g., board and senior staff)
- Commitment to inclusive and ethical digital communication practices, particularly for people with disabilities or accessibility needs
- An understanding of and commitment to charity governance, transparency, and good stewardship
Desirable Criteria
- Experience working with or advising not-for-profits, charities, or social enterprises
- Knowledge of digital fundraising platforms or experience delivering online fundraising or donor engagement campaigns
- Familiarity with accessibility standards (e.g., WCAG 2.1) and tools that improve online inclusion
- Experience leading or advising on digital transformation in a small or medium-sized organisation
- Lived or professional experience related to disability, accessibility, or sight loss
What We Offer
- A meaningful, strategic volunteer opportunity with a respected, impact-driven charity
- The chance to shape digital strategy and innovation at Board level
- A supportive and collaborative Trustee team, with induction and ongoing development
- Opportunities to meet and engage with service users, frontline staff, and supporters
- Reimbursement of reasonable expenses
- The satisfaction of contributing to a mission that improves lives across Birmingham and beyond
We exist to make lives better
