Crm volunteer roles

We are seeking a proactive, strategic, and mission-aligned Funding Manager to join our growing team. This pivotal role will lead on identifying, applying for, and managing multiple streams of funding to support the delivery and expansion of our work. As a small charity with big impact, funding is vital to everything we do — from running support services to delivering education and campaigning for change. The Funding Manager will be at the heart of ensuring our sustainability and growth by securing the resources we need. You will be line managed by the Chair of Trustees, and work closely with the Treasurer and other trustees as needed to complete applications, manage current funding applications and report on grant outcomes.
 

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

• Identify and research suitable funding opportunities from trusts, foundations, statutory bodies, and other grant-makers

• Lead and coordinate the writing and submission of compelling funding bids, applications, and proposals.

• Manage and track existing grants, ensuring compliance with reporting requirements and deadlines.

• Work with trustees (e.g. Treasurer and Chair) to gather financial and impact data for applications and reports.

• Maintain a funding pipeline and reporting calendar, ensuring visibility of all application stages and deadlines.

• Build and maintain relationships with funders, providing updates on Hidayah’s work and impact.

• Monitor trends in the funding landscape and keep the charity informed of relevant changes and opportunities.

• Advise and support the Board in developing a long-term funding strategy.

• To maintain clear records on the organisation’s shared systems (Google Drive).

• Meet regularly e.g. monthly or bi-monthly with your line manager to discuss funding applications and progress

• To check and respond to funding application emails promptly and within deadlines set for funding applications

What do we expect from the Funding Manager?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

• Demonstrable experience of successful fundraising from trusts, foundations, or statutory funders.

• Excellent bid writing and storytelling skills, with the ability to communicate impact clearly.

• Strong organisational skills, able to manage multiple deadlines and priorities.

• Financially literate, comfortable working with budgets and data.

• Self-motivated and able to work independently while collaborating with others.

• A commitment to the values and mission of Hidayah LGBTQI+.

• Knowledge of CRM or funding management tools.

Desirable:

• Experience working with grassroots or LGBTQI+ charities.

• Understanding of issues affecting LGBTQI+ Muslims or minoritised communities.

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. We are results-focused, so while you have autonomy over when you volunteer, we ask that funding bids and key deadlines are met in a timely and reliable manner.

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

The Events Assistant will support the planning, coordination, and delivery of Hidayah’s events and activities. Working closely with the Events Officer and wider team, this role ensures that all events run smoothly, are well-promoted, inclusive, and aligned with Hidayah’s mission. The ideal candidate is organised, proactive, and passionate about creating meaningful community experiences.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

1. Event Planning & Delivery 

· Support the Events Officer in planning, organising, and delivering a range of events, both online and in person

· Liaise with venues and caterers to confirm logistics, costs, and facilities, ensuring value for money and guest satisfaction

· Manage event listings and guest registrations through OutSavvy, ensuring all attendees have active Hidayah memberships

· Assist with event setup, registration, and on-the-day coordination, providing a welcoming and inclusive environment

· Support with risk assessments, accessibility considerations, and general event compliance

2. Marketing & Communications 

· Collaborate with the Social Media team to schedule and promote events across Hidayah’s social channels

· Create or support the design of promotional materials and graphics using Canva

· Draft event descriptions, newsletter content, and updates for review by the Events Officer

· Coordinate the monthly newsletter, liaising with the Social Media team to finalise and distribute

· Engage partner charities, community groups, and networks to share event information via email and social media

3. Stakeholder & Community Engagement 

· Build and maintain relationships with organisations, partners, and individuals aligned with Hidayah’s mission

· Send thank-you messages to venues, partners, and attendees following events

· Distribute and collect feedback forms, compiling responses to support continuous improvement

· Represent Hidayah at community events and networking opportunities where appropriate

4. Administrative Support 

· Maintain and update the contact database and event records

· Manage the Events Team inbox, responding to or triaging queries promptly

· Attend regular Events Team meetings, contributing updates and ideas

· Track and report on event expenses and participation data as required

What do we expect from the Events Assistant? 

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential: 

· Excellent organisation, communication, and time management skills. - Ability to work independently with minimal support but also as part of a team. - Proactive attitude with strong attention to detail. 

· Confident using (or willing to learn) tools such as OutSavvy, Google Suite (Docs, Calendar, Meet), HootSuite, and Discord

· Familiarity with social media platforms and an understanding of their role in event promotion

· Commitment to Hidayah’s values of inclusion, respect, and community empowerment

Desirable: 

· Experience with Canva or other design tools

· Basic data management or CRM experience 

· Understanding of accessibility and safeguarding in events

· Ability to track budgets or handle basic event finance administration

· Analytical skills to interpret feedback and produce summary reports

Personal Attributes 

· - Warm, approachable, and confident engaging with diverse communities

· Flexible and adaptable, able to respond calmly to challenges during live events

· Creative thinker who enjoys finding new ways to engage the audience

· Passionate about creating inclusive, welcoming spaces for all attendees

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 3-5 hours per week (flexible depending on needs and availability). 

Ready to join the action and build our local LGBTQIA+ Pride?

Role: Marketing & Communications Coordinator

Role Overview

We’re looking for an engaged and organised individual to be our new Marketing & Communications Coordinator!

The Marketing & Communications Coordinator will support the Marketing & Communications team on its work to promote Maidstone Pride's brand and how we share our story.

Key Responsibilities

• Support the delivery of Maidstone Pride’s Marketing & Communication Strategy

• Help the creation and posting of communications across our channels (e.g Facebook, Instagram, TikTok, LinkedIn, YouTube).

• Help create and maintain consistency in Maidstone Pride’s brand, voice, and messaging.

• Monitor social media engagement alongside the Marketing & Communications Manager.

• Support and maintain a consistent brand identity across Maidstone Pride.

• Support the promotion of Maidstone Pride and its activities.

• Support the development of relationships with local media, partners, and sponsors.

• Build positive relationships with local media, partners, and sponsors.

• Ensure all communications are accessible, inclusive, and align with our aims and objectives.

General Responsibilities

In addition, all volunteers have the following general duties:

• All Volunteers and representatives of Maidstone Pride are expected to portray a positive image, both internally and externally, by displaying high standards of service, integrity, punctuality, politeness, and professionalism.

• To observe and uphold the requirements of the Maidstone Pride constitution, and act always in accordance with its governing documents and policies, including equal opportunities.

• Any other tasks that would be deemed suitable within this role as directed.

Are you looking for an admin volunteer role which helps to make a positive impact on people living with sight loss? As a Helpline Admin volunteer, you will use your excellent administration skills to make a positive impact and a genuine difference to those seeking help from RNIB by acting on requests to the Helpline email mailbox. These requests can include:

• Printing and mailing factsheets, letters and booklets to customers.
• Monitoring envelope, booklet and sundry levels and order replacement supplies accordingly.
• Sorting the Helpline post received into the Peterborough office and scanning applications for the RNIB’s Talking Books services
• Converting documents using Word into an acceptable format for conversion to braille or audio and update customer records on a CRM system.

We're looking for volunteers who are available sometime during weekdays for a either half a day or a couple of half days. The role is based in RNIB’s Peterborough office.

This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

How you will be supported in your role:
Full training on the role will be provided. You will also receive support from your volunteer manager which will include regular updates and catchups.

How often will I be needed?

• 4 Hours per Week

Key requirements

• This opportunity requires 1 reference.

Location

Region

• East of England

Additional location information

• RNIB, Northminster House, Northminster, Peterborough, PE1 1YN

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Excellent admin and customer care skills. A methodical and organised approach and able to pay attention to detail.

Tell My Truth and Shame the Devil CIC is a UK-registered Community Interest Company dedicated to empowering the survivor and young people’s community through advocacy, storytelling, education, and digital innovation.

We are now entering the second stage of our CIC’s development, building the technological foundation that will support everything we do — from volunteer management and online learning to donor engagement and impact measurement.

Our aim is to create a digitally connected ecosystem that allows survivors, young people, and our partners to access resources, training, and opportunities from anywhere in the world. As we await funding for our next phase, This project will help us build the digital backbone of our organisation 

The Digital Systems Research & Implementation Team will help us identify the most effective, decentralised, and sustainable digital tools on the market to take us forward.

This team will play a critical advisory role in guiding which platforms we invest in — ensuring that every system we choose is ethical, scalable, open-source, and aligned with our mission.

About the Project

Your work will directly shape the digital future of our CIC.
The team will:

• Research and evaluate open-source and nonprofit-friendly digital tools (LMS, CRM, donor systems, AI marketing tools, etc.).

• Assess features, usability, compliance, cost-effectiveness, and decentralisation potential.

• Report and recommend the most suitable options for our organisation’s stage of growth.

• Collaborate with external experts (once funding is secured) to help customise and integrate chosen platforms.

You won’t be expected to build or code systems yourself — instead, you’ll help us make smart, evidence-based decisions that position our CIC for long-term success and operational excellence.

Roles Available

1.  IT / Computer Science Student (Systems Research Assistant)

Purpose: To assess open-source tools for functionality, hosting, and integration potential.
Key tasks:

• Evaluate open-source and decentralised systems (e.g., CiviCRM, Moodle, Bitrix24, Odoo)

• Compare features, user experience, and technical feasibility

• Create visual reports and data sheets for leadership review
  Ideal for: Tech students eager to gain research experience in system evaluation and digital transformation within the nonprofit sector.

2. Digital Project Coordinator / Tech Virtual Assistant

Purpose: To manage workflows, organise research outputs, and document processes.
Key tasks:

• Coordinate project timelines and virtual meetings

• Compile reports, maintain documentation, and organise digital findings

• Support the creation of Standard Operating Procedures (SOPs) from recorded training sessions
  Ideal for: Detail-oriented individuals who love systems thinking and want to gain experience in digital project coordination.

3. Research Assistant / Business Management Student

Purpose: To analyse research data and translate findings into clear recommendations.
Key tasks:

• Conduct structured comparisons between tools (features, costs, scalability)

• Summarise key insights for leadership decision-making

• Prepare presentation decks and short research briefs
  Ideal for: Students or graduates in Business, Management, or Social Enterprise looking to apply their research and analytical skills to a real-world digital project.

4. Nonprofit Tech Enthusiast / Digital Systems Volunteer

Purpose: To connect the dots between technology, usability, and community needs.
Key tasks:

• Evaluate accessibility and user experience from the perspective of staff, volunteers, and beneficiaries

• Suggest tools that enhance transparency, inclusion, and efficiency

• Support external experts by testing workflows and providing user feedback during implementation
  Ideal for: Individuals passionate about technology for good, decentralisation, and community impact.

Why Join Us

• Be part of a core digital transformation project in a growing UK social enterprise.

• Work with real systems and expert advisors shaping the CIC’s long-term digital strategy.

• Gain hands-on experience in research, decision-making, and systems planning.

• Receive references and recorded training access for your future portfolio.

• Collaborate with a team that values innovation, transparency, and community-driven design.

What You’ll Learn

• How nonprofits evaluate and adopt open-source systems

• The process of digital transformation within a CIC structure

• Research and reporting best practices

• The ethics and practicality of decentralised digital infrastructure

• Cross-team collaboration in a multi-stakeholder environment

 How This Role Feeds Into Our Mission

This team will lay the digital foundation for everything our CIC does — helping us choose systems that will empower survivors and young people to connect, learn, and thrive safely and efficiently.
By identifying the best tools on the market, you’ll be ensuring our future operations are secure, efficient, and impactful — built on technology that reflects our values and vision.

 How to Apply

Please apply via CharityJob with:

• A short cover letter outlining why you’d like to join this digital transformation project, and

• Any relevant coursework, volunteer, or professional experience.

Shortlisted candidates will be invited to a friendly group introduction session to meet the team, learn about our mission, and select their preferred focus area.

The role

We are seeking a methodical, security-minded volunteer to keep our digital estate reliable, fast, and accessible. You’ll be the go-to person for our website and light technical administration - balancing day-to-day maintenance with small improvement projects that make a visible difference.

Key responsibilities

Website (primary)

• Maintain and update our CMS (e.g. WordPress), including core, theme, and plugin updates, and manage staging/production releases.

• Publish and tidy content (pages, posts, images), ensuring brand consistency and WCAG 2.2 AA accessibility.

• Monitor performance and uptime; investigate issues and optimise Core Web Vitals.

• Manage backups, security scans, and incident logs; liaise with hosts when required.

• Implement privacy and cookie compliance (CMP), and maintain policies (privacy, cookies, accessibility).

• Track performance with Google Analytics 4 and Search Console; support basic SEO (metadata, redirects, indexing).

Technical administration (supporting)

• Look after domains, DNS, and SSL/TLS certificate renewals.

• Support email administration (Microsoft 365/Google Workspace), including aliases and deliverability (SPF/DKIM/DMARC).

• Maintain integrations (e.g. forms ↔ CRM/newsletter tools), and keep contact lists healthy and GDPR-compliant.

• Document processes and maintain a simple change/request queue.

• Champion data protection: retention, least-access principles, and secure handling.

Projects you might lead

• Accessibility uplift to WCAG 2.2 AA.

• Microsites or landing pages for campaigns and events.

• Light automation (e.g. Zapier/Power Automate) to reduce manual tasks.

• Ticketing/newsletter tooling refresh and improved analytics dashboards.

Person specification

Essential

• Confident with a mainstream CMS (ideally WordPress) and basic HTML/CSS.

• Practical understanding of hosting, DNS, and SSL; able to troubleshoot calmly.

• Awareness of accessibility standards and GDPR in a charity context.

• Comfortable with GA4/Search Console and basic SEO hygiene.

• Organised, responsive, and able to write clear documentation.

Desirable

• Experience administering Microsoft 365 or Google Workspace.

• Familiarity with email deliverability and newsletter platforms (e.g. Mailchimp, Brevo).

• Experience with performance tooling (e.g. PageSpeed Insights, Lighthouse) and security hardening.

• Basic JavaScript or low-code automation (Zapier/Power Automate/Make).

• Prior voluntary sector experience.

What you’ll gain

• Real-world ownership of a live digital estate and measurable results for your portfolio.

• Supportive onboarding, reference on successful completion, and reasonable training where appropriate.

• Flexible volunteering you can fit around work or study.

Nearly 400,000 women experience pregnancy and maternity discrimination at work each year, with just 1% filling a complaint with the Employment Tribunal. For those that do, the process can be extremely stressful and intimidating, as they face a battle against organisations who often have the resources to afford the very best solicitors. We’ve heard from many women and parents who have shared the impact Tribunal claims have had on their mental health, with the process leaving them feeling burdened, alone and frightened.

We are looking for volunteers who have been through the Employment Tribunal process before, and would like to use that experience to support others during their claims. 

Our Tribunal Mentors give around 1-2 hours a week of their time to offer peer support to their mentees for 12 weeks.  They offer a listening ear through regular calls, and kind, empathetic support to help build the confidence to face an Employment Tribunal claim. Tribunal Mentors are not legal experts and can’t give advice on claims, however they are willing to share learning and insights from their own experience. To find out more about the Tribunal Mentor programme, click here. 

About the role

Role Title: Tribunal Mentor
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

We ask that all new Tribunal Mentors can commit to at least six months of volunteering for approximately one hour a week.

Mentoring matches offer 12 weeks of support, this is usually through weekly one-hour calls. However there is some flexibility available depending on both the mentee and mentors needs.

Main Role Purpose

To offer Tribunal Mentees peer support and regular check-ins for 12 weeks. Mentors should be comfortable discussing their own experience of the Employment Tribunal process and offering emotional support to their mentee as they navigate the system and their claim.

Essential requirements

• Experience of filing an Employment Tribunal claim.
• Able to commit to at least six months of volunteering, for approximately one hour per week.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection.
• Excellent active and empathetic listening skills.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Key Responsibilities

• Communicate with your mentees regularly for around 12 weeks. This is usually done through a weekly one-hour call.
• Listen actively, empathise, and provide guidance and support for mentees.
• Signpost to further information and other support organisations if necessary.
• Connect with and support other Mentors on the programme, usually through our Volunteer WhatsApp group.
• Record all mentoring calls on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your experience to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• CPD accredited Supportive Listening training from Samaritans.
• Opportunities to help us further develop and shape our Support Services.

Sound like the right fit for you? Then go ahead and click the link below to apply! We’re looking forward to meeting you. Please note that you will not be able to save your application to complete later, however you can submit your application again if you think you have made a mistake.

Our Challenge 

Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly. Our Support and Information team offer a wide range of inclusive and accessible peer support services, for anyone affected by a brain tumour. One of our most popular services is our Online Support Groups which offer peer to peer support on Facebook, HealthUnlocked and Instagram. We are looking for volunteers who can manage requests to join our Facebook Support Groups and respond to posts with supportive comments and signposting.

How can you help?

We are looking for volunteers who can manage requests to join our Facebook Support Groups and respond to posts with supportive comments and signposting. This role will continue to facilitate the warm, welcoming and inclusive nature of the support groups by ensuring members are welcomed to the group and posts across our online support groups are responded to by The Charity, where appropriate.

You can get involved in the following:

• Managing Facebook requests
• Creating and maintaining accurate information on our CRM database
• Welcoming new members to the groups and letting them know where they can access support
• Offering peer support by responding to posts Flagging any posts or comments with the group admin if you have any worries or concerns
• Support with additional online tasks that help to deliver the Charity’s Support service

What impact will you have?

We have over 38,000 members of our online support groups and you will play a key role in providing vital support and information signposting to help those affected by a brain tumour diagnosis.

We’re looking for…

• Experience of using social media platforms, in particular Facebook
• Strong IT and computer skills, ideally experience of using databases
• A high degree of empathy and resilience and an ability to separate own experiences from others, offering support and signposting
• Organisation and reliability, with an ability to work autonomously and as part of a team
• Great written communication skills
• Demonstrable understanding of confidential working

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities. 

 What can you gain from volunteering? 

• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates
• The satisfaction of knowing that you’re making a valuable contribution to the lives of those affected by brain tumours

Time commitment

We ask volunteers for a regular commitment of at least two hours every a week (during office hours), with the opportunity to offer more time if you would like to. Due to the training involved, we would ask that volunteers are able to commit to a minimum of 6 months volunteering with us.

Practical considerations

This is remote role where you can volunteer from home. You will receive a full induction to The Brain Tumour Charity and any specific training for the role (induction training will take place week commencing 5 January 2026). You will receive ongoing direction from one of the team, who will be your key contact.

We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity. If we receive a high volume of applications, we may close the role early, so we’d encourage you to apply at your earliest opportunity

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.

Job description:

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description:

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

● Workshops (e.g. Unconscious Bias, Inclusive Leadership)

● Training Programmes

● Research Services

● Event & Partnership Opportunities

As a member of the Sales Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities:

● Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors.

● Deliver compelling sales pitches and presentations tailored to each client’s needs.

● Handle end-to-end sales processes, from lead generation and qualification through to closing deals.

● Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships.

● Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions.

● Collaborate with the Director to refine messaging and sales strategy for maximum impact.

● Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos.

● Provide performance updates and sales reports to the Director and Senior Leadership Team.

● Stay updated on industry trends, client needs, and potential growth areas relevant to our services.

Essential:

● Demonstrated experience in a sales, business development, or account management role

● Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

● Excellent verbal and written communication skills

● Strong presentation and negotiation abilities

● Confidence to work independently and take initiative, while collaborating within a remote team

● Passion for social justice, community engagement, and inclusion

● Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

● Familiarity with CRM tools and remote communication platforms

● Experience selling services to the public sector or third-sector organisations

● Understanding of social enterprises or community-based businesses

● Ability to work without close supervision and meet deadlines

What We Offer:

● Real-world, results-driven sales experience with clear KPIs and performance feedback

● A unique opportunity to influence revenue and impact within a mission-driven organisation

● Coaching and mentoring from experienced directors and leadership

● A collaborative, diverse, and inclusive environment

● Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Job Type: Volunteer

Benefits:

• Work from home

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?
• Are you currently based in UK?

Work Location: Remote

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor. 

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

What happens when you apply

We are currently accepting applications on a rolling basis so there is no deadline to apply, however we may have to close the application window temporarily if we receive a large number of applications. 

Application stages:

1. Apply online using the link on this page.
2. Application review. The PTS staff team will review your application. If suitable, you will be invited to join us for an introduction call. If we can not proceed with your application we will let you know why. Please allow up to four weeks for us to respond to your application.
3. Introduction call. This will be a 15-30 minute call online (via Google Meet) with a Support Services staff member. We’ll ask you a few questions about your application to find out more about you, as well as answering any questions you have. We’ll also get your consent to contact your referee.
4. Online training and reference check. The team will get you set up on our Volunteer Training Hub so that you can complete your online induction training. This can be done at your own pace, and we’ll check in with you after a month if it’s still not completed. We’ll also request a reference from your referee.
5. Group Induction. Once you’ve completed your online training and we’ve received a satisfactory reference, you’ll be invited to join a group induction. Inductions are hosted online at least once a month and give you a chance to meet other volunteers (new and long-standing) and ask questions.
6. Ready to roll! You’ll now be ready to volunteer, so we’ll set you up on our calling system and book in your first shift.
7. One month check in. The team will always be available, but after your first month we’ll check in to make sure everything is going ok and that you’re happy in your new volunteer role. 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

If you are a good writer and seller of ideas, would you like to join our mini-team of funding bid writers? We would especially love to hear from you if you have experience of writing funding applications, and we are happy to share the skills we have developed with you if you would like to learn.

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

We would also love to hear from potential volunteers without experience but with transferable skills.

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.