Digital helpline volunteer volunteer roles

We're looking for 2-3 detail-oriented and strategic Search Engine Optimisation (SEO) Specialist Volunteers to help optimise our online presence and ensure our campaigns and content reach the communities that need them most and increase the charity’s search engine results rankings. The SEO Specialist Volunteers will play a key role in enhancing the visibility and searchability of Burning Nights CRPS Support’s website and digital content.

The SEO Specialist Volunteers will be volunteering within the Communications & Marketing Team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance – all to ensure our content reaches a broader audience and amplifies the voice of our charity’s supporters online.

Key Tasks and Objectives

• Competitor and Keyword Research: Conduct keyword research to inform website content and campaign strategies.
• On-page optimisation: Optimise existing content for improved search engine ranking (meta tags, meta descriptions, headers, alt text, etc.)
• Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.
• Technical SEO Implementation: Identify technical SEO issues and collaborate with content teams to resolve them.
• Backlink and Off-Page SEO: Assist in developing backlink strategies and improving domain authority.
• Support the content team in creating SEO-optimised articles and pages.
• Provide monthly reports on SEO performance and suggest improvements.
• Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.

Key Skills or Qualifications

• Excellent understanding of SEO principles and search engine algorithms.
• Proven experience in conducting SEO audits, strategy development, and implementation.
• Experience using SEO tools such as Google Search Console, Google Analytics, Ahrefs, or SEMrush or similar platforms.
• Previous experience in digital marketing, content strategy, or technical SEO.
• Ability to perform keyword research and competitor analysis.
• Familiarity with HTML, CSS, and content management systems (ideally Django framework).
• Strong analytical skills and attention to detail.
• Excellent written communication and reporting skills.
• Evidence of organisational skills, with good attention to detail.
• The ability to work independently, turning recommendations into action without needing constant oversight.
• A passion for using your skills to support patients and families impacted by a debilitating pain condition and help save lives.
• Passion for creating inclusive and accessible digital spaces.
• Highly organised, self-motivated, and able to work independently.
• Enthusiastic about supporting a small charity.
• Willing to learn, adapt, and collaborate with a supportive team.

Desirable Experience

• Experience of Google Ads for nonprofits.
• Experience of using Django framework websites.
• Familiarity with accessibility best practices and inclusive web design.
• Experience working with or volunteering for nonprofit / charitable organisations.
• Demonstrable IT skills, particularly Google Drive and Microsoft.
• Good research and information management skills.
• An understanding of the charity sector and/or fundraising.

Key Benefits

• Volunteer as part of a forward-thinking, supportive team.
• Unique opportunity to directly contribute to strategic SEO recommendations, and the implementation of those changes to increase the charity’s visibility.
• At Burning Nights CRPS Support you’ll use your SEO skills for a mission with a real, measurable impact. This is more than just a volunteer role, it’s an opportunity to change and save lives.
• Make a meaningful difference in the lives of patients and families impacted by a severe pain condition.
• Building your network and forming connections with like-minded people and organisations.
• Enhance your CV and gain skills that are transferable to a variety of career paths.
• Receive training and ongoing support from our team.
• Experience the personal satisfaction and fulfilment that comes from helping others.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• This a remote volunteering opportunity with regular online team check-ins and collaborative sessions with a supportive, creative, and inclusive team environment.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Lead Volunteer Role Description

• To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office. 

• Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.

• To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.

• Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.

• To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.

• To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.

• To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format.  If alternative methods of collecting stats are used, to ensure that the team are all using the same method.

• To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.

• To assist with the recruitment interviews and induction of new Volunteers.

• Responsible for the support of new Volunteers and their final sign off.  Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.

• To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.

• To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.

• To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.

• To provide local information for the Helpline Court Information Sheet when requested.

• To ensure the team follow the practices of the court and work in partnership with the court staff.
• To forward any testimonials about the support provided by our volunteers to the CCSS office.

• Responsibility for maintaining the stock of CCSS leaflets.

• Organise cover for themselves when they are on holiday or need to take time off.

Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.

The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives
You will lead and support an overarching communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:

• Managing the Social Media campaigns across social media, which includes overseeing engaging content, writing and editorial, design and artwork from The Social Media Team.
• Help develop social media campaigns and day-to-day activities.
• Prepare graphics for sharing across channels.
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Scheduling and posting social media content.
• Capture and report on monthly data from across all social media platform.
• Lead on Social Media meetings or the social media section of Comms meetings.
• Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
• Develop, manage content and maintain social media objectives and targets.
• Supporting the Social Media Team to ensure our social media platforms are regularly updated.
• Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
• Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
• Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
• Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
• Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
• Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
• Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.

Key Skills or Qualifications

• Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
• Experience of managing a team and projects.
• The ability to inspire people to act and get involved internally and externally.
• Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
• Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
• Be proactive and show initiative, with the ability to volunteer unsupervised.
• Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
• Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
• Strong strategic development, project management and articulate communication skills.
• Good attention to detail and accuracy, with succinct writing and proof-reading skills
• Able to establish and maintain effective working relationships with other volunteers and staff.
• Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
• Ability to be innovative and creative.
• Ability to be flexible and have a 'can do' approach.
• Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
• Confidence in communicating on Zoom or by email.

Key Benefits

• Voluntary Experience: Gain practical real-world experience working in social media management.
• Supportive Team: Collaborate with a passionate team working on projects.
• Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

We're Building a Movement. Want to Help?

Are you tired of the old conversations about what it means to be a man? Do you believe that true strength lies in showing up, being vulnerable, and committing to personal growth? We do, too.

We're a new charity on a mission to redefine men's well-being in the UK. We're not about quick fixes; we're about deep, lasting change. We’re creating a space for men to find community, get the tools they need for self-improvement, and build a life of purpose.

But to get this movement off the ground, we need a team of passionate, remote volunteers to help us get ready to launch. We're looking for big hearts and sharp minds to help us behind the scenes, from your kitchen table, your home office, or wherever you feel most inspired.

We need help with:

• Social Media: Crafting powerful, engaging posts that change the narrative.

• Administration: Keeping our project organised and on track.

• Outreach: Building connections with potential partners and supporters.

• Website: Helping us tell our story online.

And so much more!!!

This isn't just about ticking off tasks; it's about being part of something bigger. Every email you send, every post you write, and every connection you make will help us reach a man who needs a space to be heard.

If you have a few hours a week and a fire in your belly for this mission, we want to hear from you. No fancy qualifications needed - just a belief in a better future for men.

Ready to help us build a community of courage and growth?

Let's build this together.

MINDSET Charity

@MINDSETCharity

We are looking for trustees who will offer challenges, experience, and expert knowledge to help us think differently. We are looking for individuals who will take an active role in the governance of the Charity and support our expansion objectives - to remain financially stable whilst actively growing our volunteer network, our geographical coverage and our paid services to increase the number of families and young people we can support each year.

Person specification:

• Good, independent judgement and strategic vision.

• Commitment to the organisation and a willingness and ability to devote the necessary time & effort to the role.

• An understanding of, or interest in, special educational needs and disability affecting children and young people and their families.

• Skills to analyse proposals, examine their strategic consequences and make concise recommendations as part of the Board.

• Ability to cooperatively work with the whole team of trustees, and with employees and volunteers.

• Willingness to speak your mind and appropriately challenge other trustees and employees; but also listen to the views of different people before reaching a decision.

• Secure personal access to digital communication technology with an ability to competently and efficiently use those resources.

• Willingness to be available to employees for advice and enquiries on a scheduled or ad-hoc basis.

The ideal applicant would also possess the following:

• Extensive networks, and a willingness to draw on contacts as appropriate.

• Experience of working at a senior management / leadership level.

We are keen to hear from anyone who has a passion for our cause and feels that their experiences and expertise could be beneficial to our Board.

If you would like to be considered, please contact us for an application form link and provide a copy of your CV.

The application process will comprise of a two-stage interview, followed by referencing. We anticipate that successful applicants will be invited to join the Board in Autumn 2025.

We look forward to hearing from you.

Help Us Build Something That Matters

Volunteer with MINDSET Charity – Empowering Men, Transforming Lives

Right now, somewhere, a man is struggling in silence. With self-doubt. With isolation. With the weight of expectations.

We believe he deserves better.

At MINDSET Charity, we’re just beginning - but our mission is bold: To empower men through mental well-being, personal growth, and real connection. We’re a small start-up charity with a big heart, passion and an even bigger vision.

But we can’t do it alone.

We need passionate volunteers who believe in change. People who want to be part of something meaningful from the ground up. Whether you’re a designer, a strategist, a listener, or a doer - your time, your skills, and your voice can help us build a movement that uplifts men and reshapes futures.

Why Volunteer With Us?

• Be part of a purpose-driven start-up charity.

• Support mental health and personal development for men.

• Help create safe spaces for growth, healing, and transformation.

• Use your talents to make a real impact from day one.

This isn’t just volunteering. It’s legacy-building. It’s standing up for those who’ve been told to stay silent. It’s helping men become the best version of themselves.

If you’ve ever wanted to be part of something powerful, raw, and real - this is your moment.

Join us. Help us grow. Help us change lives.

Trustee

Location: Cannock, Staffordshire (Hybrid – UK-based applicants only)

Time commitment: Minimum 4 board meetings/year + occasional involvement

Remuneration: Voluntary (reasonable expenses reimbursed)

Closing date: 31 October 2025

About Newlife

As one of the UK’s leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.

Across the whole of Newlife, our teams are crucial to our success – it’s not just a job; here you’ll be helping us to change lives every day.

We’re now seeking new Trustees to strengthen our Board and help shape the future of our vital work.

Who we’re looking for

We welcome applications from individuals with a strong commitment to inclusion, equity, and our mission. We are particularly interested in candidates who bring expertise in one or more of the following areas:

• Retail & Commercial – helping us grow and develop our network of charity shops and enterprise initiatives.
• Digital Systems & Infrastructure – supporting digital transformation, data management, and IT governance.
• Disability – lived or professional experience of disability, access and inclusion.
• Children’s Services – knowledge of child development, safeguarding, or children’s policy.

Previous trustee or governance experience is welcome but not essential. We offer support and induction for all new trustees.

Trustee responsibilities

• Attend and contribute to quarterly Board meetings (hybrid format, with at least one in-person meeting in Cannock annually)
• Provide strategic direction and oversight
• Uphold good governance and regulatory compliance
• Contribute to committees or working groups aligned with your expertise
• Act as an ambassador for Newlife, upholding our values and promoting our work
• Trustees are expected to dedicate time to meeting preparation, email communications, and occasional events, equating to roughly 1–2 hours per month outside of meetings.

Why join us?

This is a rewarding opportunity to make a real and lasting difference in the lives of disabled children and their families. You’ll contribute to meaningful change, work alongside passionate and skilled colleagues, and help guide a respected national charity into its next chapter.

How to apply

To apply, please email your CV and a brief covering letter outlining your interest and relevant experience by 31 October 2025.

Informal conversations with the Chair can be arranged upon request. Shortlisted candidates will be invited to a virtual interview and a visit to meet the team and learn more about our work.

REF-223 793