Employment Service Administration Volunteer Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Receptionist/Administrator
Location: Saint Michael’s Hospice – Crimple House, Hornbeam Park, Harrogate, HG2 8NA
Hours: Flexible hours – Monday to Friday between the hours of 9am and 5pm.
Volunteers generally undertake to cover a 4 hour shift 9am-1pm and 1pm-5pm
Closing Date: 28th April 2024
Interviews will be held after closing, on or around the 7th and 14th of May 2024 in Harrogate.
An exciting opportunity to join our team of Volunteers supporting the Reception and Administration staff based at Crimple House, who are the first point of contact for anybody arriving at the Hospice.
Key responsibilities will include answering and directing telephone enquiries, greeting patients, patient visitors and staff, ensuring they are warmly welcomed at all times, as well as undertaking a variety of administration tasks using Word and Excel.
The Reception desk is manned Monday to Friday and volunteers can undertake part or full day cover. The volunteer rota is set a month in advance and volunteers will be contacted to gain their availability at least 2 weeks in advance.
For further details, please see a full copy of the role description attached.
Perspective Volunteers will be contacted via the telephone initially and if appropriate will then be invited for an interview, where they will have the opportunity to see in more detail what the role involves.
You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, Richmondshire, and District.
At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.
We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
Our Values at Work
North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.
We have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.
This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.
NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.
· We put the people who use our services at the heart of everything we do
· We are caring and compassionate
· We are personal and supportive in our approach
· We engage positively
· We are responsive
· We are driven to do better
· We are fair
· We are professional
· We work collaboratively
· We are accountable
The client requests no contact from agencies or media sales.
Administrative Support Volunteer
As an Administrative Support Volunteer, you will play an essential role in the team, complimenting the work of the London Hub and allowing Shelter clients to receive the support that they need. The opportunity will allow you to make a difference in your local community as well as gaining hands-on experience in one of the UK's leading housing charities.
Suggested Involvement: A suggested minimum commitment of one day per week for six months
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 10:00-17:00
Location: This role is based at 26-28 Ramsgate Street, London, E8 1LD
Supervised by: Hub Administrator
Why get involved with Shelter?
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
Shelter volunteers are involved in our head office, services, shops, campaigns, events and our legal teams, and they all contribute their valuable time, skills and experience. We simply couldn’t achieve our goals without them.
Main tasks
- General administrative tasks (photocopying, scanning, and minute taking)
- Covering reception and meeting and greeting people who are dropping into the office on an ad hoc basis
- Supporting the delivery of Lived Experience Insight activities, by assisting setting up meetings & listening events, send reminder invites and forwarding other event information.
- Conducting client feedback calls
- Updating local resource documents, such as local authority information sheets
- Inputting information on to our case management system
- Supporting the team with resources for delivery of training
Skills and experience required
- Previous administrative experience or an interest in gaining administrative skills
- An interest in social welfare e.g. housing, welfare benefits, debt.
- Ability to manage your own time and task load
- Confident and professional telephone manner
- Good communication skills (this may be through experience of working with the public).
- Confident IT skills including Microsoft Office programmes.
- The ability to work as part of a team and value others
- Willingness to follow Shelter’s policies including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection
Induction, learning and development
To enable you to take part in this opportunity, Shelter will:
- Provide you with a Volunteer Handbook and all Policies & Procedures
- Provide e-learning including Equality & Diversity, Health & Safety, Data Protection, Environmental Awareness and Safeguarding
- Provide access to other appropriate Shelter training
- Provide a local induction relevant to your role
- Pay ‘out of pocket’ expenses in line with Shelter’s Volunteer Expenses Policy
Benefits of volunteering with Shelter
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable work experience
- Be part of a great team
- Build your confidence and develop transferrable skills
- Enhances your CV
This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the Role
The Bridge Project is a well-established Bradford based charity with over 35 years’ experience delivering services and projects addressing a range of issues such as substance misuse, risk taking behaviours, relationships, housing, physical/mental health, and employment. We work with individuals, families, partners, and communities to improve people’s lives in a sustainable way, empowering people experiencing multiple barriers to achieve positive change.
We currently employ over 120 staff, 40% of whom are ‘experts by experience’ and have joined us through our volunteering programme. We are recognised as being innovative and recovery focused, and our services have been highlighted nationally as examples of best practice in the sector. Our portfolio of services and projects are constantly evolving in response to the changing needs of our service users and our local communities. Currently this includes recovery focussed drug treatment services, housing and resettlement support, access to education, training, and employment (ETE), volunteering programmes, support for people engaged with criminal justice services and befriending/mentoring services for people with significant barriers to recovery and community reengagement.
What will you be doing?
Our Trustees play a pivotal role in governing the Bridge Project. They are responsible for setting our strategic vision and priorities, ensuring our financial sustainability, and providing guidance and oversight to our operations. Our Board is committed to excellence, and we are looking for new individuals to bring fresh knowledge and experience to join us in this important work. We’re committed to creating a Board which is representative of the communities we support, bringing together those with a variety of skills and experiences, to help shape what we do and how we work. We’re particularly keen to hear from candidates from ethnically diverse backgrounds and from woman, however, we would be pleased to hear from you if you feel you can add value to our Board and would like to help us to make a positive contribution. This is a rewarding role and you do not need to have experience of been a Trustee before, as there will be a comprehensive induction.
As a Trustee, you will have the opportunity to bring commitment, energy and enthusiasm to the role with a passion for doing your best. You will work alongside other talented Trustees, engage with our staff and stakeholders, and contribute to our collective mission of empowering people experiencing multiple barriers to achieve positive change.
Our Trustees play a vital role in making sure that the Bridge Project achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that the charity has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the senior leadership team to enable The Bridge Project to grow and thrive, and through this, achieve our mission.
Time Commitment
We ask that you are able to devote time to attend 4 Trustee Board meetings per year, 4 Sub-Committee meetings per year and 1 Planning meeting. These are a mixture of in-person meetings in Bradford and zoom meetings. Meetings are currently held in the evening. Trustees are also encouraged to visit our premises to meet with the staff team and meet the people we support.
What Difference will you make?
You will be joining a friendly, highly engaged, and passionate group of likeminded Trustees who are keen to deepen the impact of the Bridge Project in local communities. As a Trustee, you will have a real opportunity to offer your unique skill set to help the strategic direction of the charity and directly contribute to these objectives.
You will collectively be responsible for ensuring that the Chief Officer and his team not only grow our services to meet everyone that needs them, but that the service we provide is of the highest quality. Last year we provided treatment and support to 4,900 individuals.
You will also have an opportunity to expand your knowledge of the voluntary and community sector and give something back to the local community as well as developing new skills.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
It is important that volunteers are quite local so there are no travel problems if someone was needed for just half a day on occasion.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Lead Volunteer Role Description
- To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office.
- Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.
- To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.
- Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.
- To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.
- To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.
- To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format. If alternative methods of collecting stats are used, to ensure that the team are all using the same method.
- To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.
- To assist with the recruitment interviews and induction of new Volunteers.
- Responsible for the support of new Volunteers and their final sign off. Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.
- To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.
- To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.
- To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.
- To provide local information for the Helpline Court Information Sheet when requested.
- To ensure the team follow the practices of the court and work in partnership with the court staff.
- To forward any testimonials about the support provided by our volunteers to the CCSS office.
- Responsibility for maintaining the stock of CCSS leaflets.
- Organise cover for themselves when they are on holiday or need to take time off.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.