Fundraising administration volunteer volunteer volunteer roles in Belfast

Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.

Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.

Could you spare a few hours a week to help us?

ABOUT THE ROLE

We are looking for volunteers, preferably with corporate fundraising experience to:

• research the corporate giving landscape and the interests of potential donors

• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values

• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC

• keep a record of all approaches

Time Commitment

• This role is flexible and can easily fit round your other commitments. 

Location of Volunteering

• Homebased

ABOUT YOU

• an interest in Alex TLC and the work that we do

• access to a computer/laptop with an internet connection, and a printer

• basic understanding of the complexities of leukodystrophy

• excellent written skills

• excellent organisational and administrative skills

Benefits to you:

• Meeting and working with new people

• The ability to volunteer around your own commitments

• Learning new skills whilst having fun!

• Adding to your CV

• Helping those affected by leukodystrophies

We can only accept applications from UK residents. 

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising Events Organiser Volunteer

Would you like to be part of a dedicated and friendly team of volunteers and make a real difference to the lives of cats and kittens in our care?  Do you enjoy planning and organising for events?  Maybe you have a particular skill that you would like to put to use?
 
Then this could be the role for you! 
 
Our Fundraising Events Team are at the heart of what we do, raising essential funds for the cats. 

Our Fundraising Events Organisers share ideas, tasks and inspiration, planning and delivering local events, with the support of the Fundraising events helpers, such as Open Days (usually 2 per year) at the centre and our annual Christmas Bazaar. 

Time Expectation:  This role can be varied and time commitment can be flexible. 

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About Revive Battery B.V.

Revive Battery is a sustainability-driven startup transforming the energy sector through battery regeneration and circular economy innovation. Based in the Netherlands, we extend battery life, reduce waste, and minimize environmental impact using our advanced regeneration technology.

Role Summary

As a Fundraising Volunteer, you will play a key role in identifying, researching, and supporting the development of funding opportunities, including grants, donor partnerships, and investment outreach. This position offers hands-on experience in social impact fundraising, proposal development, and strategic collaboration within a fast-paced cleantech startup environment.

Key Responsibilities

• Research and track potential funding opportunities, including grants, accelerators, and impact investors.
• Assist in drafting proposals, pitch decks, Letters of Intent (LOIs), and grant applications.
• Maintain a database of funders, deadlines, and application progress.
• Support internal reporting and documentation for ongoing grants and partnerships.
• Attend and take notes on donor meetings, partnership calls, or webinars related to fundraising.
• Collaborate with the communications and marketing teams to align messaging for funders and impact storytelling.
• Provide administrative and coordination support for fundraising campaigns and donor relations.

Requirements

• Currently pursuing or recently completed a degree in International Development, Business, Communications, Environmental Studies, or a related field.
• Strong research, writing, and analytical skills.
• Familiarity with fundraising, grant writing, or startup funding is a plus.
• Organized, detail-oriented, and able to manage multiple tasks and deadlines.
• Proficient in Google Workspace; experience with CRM tools (e.g., HubSpot, Airtable) is an advantage.
• Passionate about sustainability, climate action, or the circular economy.

Learning Opportunities

• Gain hands-on experience in fundraising and partnership development for impact-driven initiatives.
• Learn to craft grant proposals and investor materials aligned with sustainability goals.
• Work closely with startup leadership on funding strategy and donor engagement.
• Develop practical skills in relationship management, impact reporting, and proposal writing.
• Receive mentorship and professional growth guidance from experienced professionals.

What We Offer

• Real-world exposure to fundraising and resource mobilization in a sustainability startup.
• Flexible remote schedule and a collaborative international team environment.
• Mentorship and access to learning materials and resources.
• Volunteer Agreement, certificate of completion, and reference letter upon successful completion.
• An opportunity to contribute to meaningful sustainability and impact-driven projects.

Minimum Hours per Week:

10+ hours per week

Duration:

3-5 months

Become a Fundraisng Team Leader Volunter!

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

If you have any questions about the role, please get in touch.

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

The Stroke Association - Fundraising Project Volunteer

Our Regional Fundraising Team work closely with individuals, groups, and organisations who are raising money for us or have the potential to raise funds. This can be through our campaigns, active challenges, partnerships or through their own ideas. Fundraising is important to our charity as our specialist support, research and campaigning are only possible with the generosity of supporters. In this role you will help with projects that will help us find new fundraising supporters, help with promoting our campaigns or be involved with ensuring our supporters have a fantastic experience

What the role involves:

As a fundraising project volunteer, there are a wide range of activities that you might be involved with. When you enquire about volunteering, we will find out about your interests and skills to find the right projects for you to support us with. Tasks may vary throughout the year. They include:

• Researching organisations and community groups that may be able to support the charity financially.
• Promoting our fundraising campaigns in communities to encourage them to get involved.
• Helping ensure our supporters have a great experience by thanking them, wishing them good luck or sharing charity updates. This could be through cards, emails or phone calls.
• General administrative tasks on word or excel.
• Support with our events in person if they are near to you. This could involve meeting fundraisers, cheering along our runners or talking about the charity.

Who the role might suit:

• To be an effective fundraising project volunteer you will need a methodical approach to work and be able to follow agreed systems and processes.
• Our fundraising project volunteers need to be thorough with a good eye for detail, and able to use office equipment and relevant computer software.
• Some of the tasks involved will need you to be someone who can communicate effectively in writing, over the phone and in person.
• You will have ongoing support from our staff but will spend much of your time working on your own so you will need to be someone who is comfortable working without direct supervision.

What the role can offer you personally:

• Being a fundraising project volunteer means you will gain practical experience of working in a busy team, supporting our ongoing work and on a variety of projects that make a real difference to people’s lives. 
• The role provides an opportunity to learn new keyboard and IT skills and use various software and database packages.
• Fundraising project volunteers also find it helps them develop new skills with a well-respected charity which can improve their CV and employability.
• You would be able to see how your support has made an impact by seeing the amount of money raised or hearing feedback from our supporters.

Training for this role:

We provide all of our volunteers with training, so they feel confident in the role and give the best possible support to stroke survivors.

Essential training for the role will include some modules on our learn system, such as GDPR, safeguarding and information security. Other training may be required depending on the tasks you complete. We will confirm this as part of your induction.

We also offer a range of optional training courses to support you in your role and to support your knowledge of the Stroke Association.

We also offer ongoing support and expenses where appropriate.

Where and when you would volunteer:

The role is a remote volunteering role that you will complete from home at a time that suits you. There may be times when we invite you along to virtual meetings, but times would be discussed.

A Disclosure and Barring Service (DBS) check, an Access NI check or membership of the Protecting Vulnerable Groups (PVG) scheme is not required for this role.

Our vision is for there to be fewer strokes, and for people affected by stroke to get the help they need to live the best life they can.

Our core purpose is to be the trusted voice of stroke survivors and their families. We want to drive better outcomes in stroke prevention, treatment and lifelong support for everyone affected by stroke.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Cheer Squad Volunteer - London Marathon Sunday 26th April & London Landmarks Half Marathon Sunday 12th April. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

 As a charity, we are only able to help thousands of cats and kittens each year thanks to the donations we receive from generous members of the public. Fundraising events are a great source of income for the charity. As a Cheer Squad Volunteer, you will support Cats Protection’s event participants make it through their challenge by cheering them on at selected cheering points along event routes. You will also be instrumental in raising awareness and representing the charity.

What can you expect to be doing?

• Cheer on our event participants who are taking part to raise funds for Cats Protection.
• Waving hand flags
• Using inflatable ‘bangers’ to make noise
• Shake maraca’s
• High ‘paw’ participants
• Represent Cats Protection by wearing one of our branded high-vis vests (supplied).
• Set up cheer spots including attaching banners, putting together sail flags and blowing up balloons.
• Provide a smile, enthusiasm and motivation

What are the benefits to you and the cats?

• The opportunity to develop new and existing skills, particularly in the field of fundraising
• To gain experience working as an important member of the team in the UK’s leading feline welfare charity
• The satisfaction of knowing that you are helping our event participants cross the finish line!
• We’ll provide all the information you need, including logistics and timings for the day; briefings on the day where applicable; contact details of key employees; and refreshments and breaks on the day

We’re looking for someone with

• Enthusiastic and positive attitude
• Reliable and adaptable
• Punctual and dependable
• Outgoing and friendly
• Happy to make some noise!
• Willing to support others
• Ability to stand for a long period of time

Locations

This role is based at various mass participation events across the UK where we set up Cats Protection cheer points.

Exact locations will be given after you have signed up however below are our current cheer points: 

1. London Marathon
2. London Landmarks Half Marathon

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

You may be just the volunteer we’ve been looking for!

Our Community Volunteers are vital in enabling us to continue to feed the 3 million children we feed every day and to help us reach the next child. They use their talents in their communities to spread the story of Mary’s Meals.

What is the role of a Community Volunteer?

Some of the things you can do as a community volunteer:

• Help us to share our story – arrange and give Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds
• Use your networks and contacts to book talks, stalls and events and help us share our story
• Organise fundraising events in your local area such as coffee mornings, quizzes, supermarket bag packs and bucket collections
• Organise film screenings in your community to show Mary’s Meals films
• Volunteer at local fundraising and awareness events such as film screenings, bucket collections or concerts
• Promote Mary’s Meals’ fundraising campaigns and events in your community and across their networks and contacts
• Distribute and display promotional materials
• Place collection tins in local community areas
• Host community engagement events about Mary’s Meals’ work
• Come together as a group with other local volunteers to support each other with this work
• Lead a group in your community to fundraise for Mary’s Meals

What support and resources will I receive?

• Support, encouragement, and guidance from your local Supporter Engagement Officer
• A comprehensive induction to Mary’s Meals
• Opportunities to join online or in person volunteer meetings and briefings
• Training and if desired, public speaking training
• Resources to fulfil your role
• A regular volunteer update e-mail

What are the benefits of volunteering for Mary's Meals?

• Feeling part of the global Mary’s Meals movement to end world hunger
• Learning new skills and gaining experience as part of a growing and vibrant organisation
• Meeting new like-minded people
• Increasing confidence and team-working skills.
• Developing communication skills (verbal and written)
• Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

• Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

• Guide partners through the onboarding process from first contact to launch

• Build and maintain strong, trusting relationships with both organisations and individuals

• Act as a key point of contact for enquiries, support, and reassurance

• Maintain regular communication to sustain engagement and rapport

• Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism

• Coordinate with internal team members to ensure partners receive timely assistance

• Provide clear information about how the platform works and what to expect

• Maintain accurate records of communications and partnership activity using our CRM management system

• Ensure all interactions reflect empathy, professionalism, and respect

Skills and Experience Required

Essential:

• Strong relationship management or engagement experience

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• High level of empathy and emotional intelligence

• Ability to communicate sensitively with people experiencing challenging circumstances

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple relationships

• Professional, reliable, and approachable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience working with charities, community groups, or support services

• Experience in partnerships, outreach, or fundraising roles

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Occasional support calls or meetings with partners

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a vital role in supporting charities, families, and individuals during significant moments in their lives

• Help build partnerships that enable meaningful fundraising and impact

• Gain valuable experience in relationship management and community engagement

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build meaningful professional relationships across the charity and community sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.