It Support Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WHEAT Mentor Support Trust
WHEAT Mentor Support Trust is dedicated to supporting vulnerable individuals and communities through a range of mentoring, befriending, and community-building activities.
These activities include:
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The trust runs mentorship workshops, provides training, research, and consultancy services.
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It provides one-to-one mentoring and befriending support to refugees, asylum seekers, migrants, and other vulnerable adults with different needs.
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Children's activities: For children and young people, the trust provides coaching in basketball and table tennis, teaches dance, art, gardening, and promotes healthy eating & environmental awareness.
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Community impact: The mentoring program aims to create a strong and cohesive society by bringing people of diverse professional and cultural backgrounds together. Additionally, the children's program intends to bridge the intergenerational gap by bringing families together.
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Assistance to organisations: The trust also assists organisations that support vulnerable individuals/groups through research, consultancy, training, fundraising, and in setting up their own mentoring schemes.
Wheat Mentor Support Trust is seeking a dedicated Volunteer Social Media role to join our team!
Are you passionate about making a positive impact in the world?
Do you love connecting with people and spreading meaningful messages?
If so, we have the perfect opportunity for you!
We are seeking enthusiastic individuals to join our team as Volunteer Social Media Ambassadors. In this role, you will have the chance to use your creativity and communication skills to promote our cause and engage with our online community.
Key Responsibilities:
- Create engaging content for our social media platforms
- Share inspiring stories and updates about our organisation
- Interact with followers and supporters to build a strong online community
- Collaborate with the marketing team to develop impactful social media campaigns
Benefits:
- Gain valuable experience in social media management
- Showcase your creativity and communication skills
- Make a meaningful difference by spreading awareness about our cause
- Join a supportive and passionate team of like-minded individuals
Requirements:
- Passion for our cause and a desire to make a positive impact
- Strong communication, creative and writing skills
- Graphic design / illustration skills
- Familiarity with popular social media platforms
- Ability to commit a few hours each week to the role
If you're ready to use your social media skills for a great cause and be part of an inspiring community, we would love to have you on board!
The client requests no contact from agencies or media sales.
Action Village India
Action Village India (AVI) is a small, UK-based charity that fundraises for Indian NGO partners to deliver programmes that will best assist the poorest and most marginalised sections of communities in rural India. AVI supports campaigns for social justice and equality on Gandhian principles of nonviolence.
You will be working hand-in-hand with a small and very agile team in the London office and as such the internship will be a fantastic opportunity to ground yourself in the basics of charity day-to-day administration, communication and event fundraising.
Working Information:
Location: London – Dalston Junction
Hours: 2 days per week plus attendance at WOMAD Festival 24-29th July 2024
Duration: 8-10 weeks. Internship to start early June (negotiable) and ending in the first week of August.
Starting date: 5th June 2024
Job Purpose:
This internship will focus on developing an exhibition for WOMAD festival that highlights the work on Action Village India, and support the team during the weekend of WOMAD festival.
The biggest fundraising event we hold every year is Madras Café, held at Womad Festival at the end of July. Madras Café began its life as a Chai and leaflet stall over 30 years ago to help educate people about Action Village India and the difficulties people in rural India faced; today it is an established festival institution serving delicious Indian food to over 4000 people over three days. The Action Village India team holds a stall in the Madras Café tent selling ethical products made in India, showcasing our exhibition, and informing people about Action Village India. In the run up to the festival you will work on the development of the exhibition. During the festival you will be working with the Events Intern and staff to ensure a successful running of the stall and the exhibition. You will need to be available in the set up and weekend of the festival – 24-29th July 2024.
Main duties and responsibilities:
1. WOMAD Exhibition Support
§ Attend meetings on the planning of the exhibition
§ Research into the theme of the exhibition
§ Support with preparing, designing, creating and installing the exhibition
2. Event Management
§ Support with event management as and when required
§ Work with AVI staff, trustees and volunteers at Womad Festival 24-29th July 2024
3. Office Support
- Helping with the day to day running of the office, including communication with enquirers and supporters and the online gift shop
- Assisting with the production and printing of leaflets, appeals and fundraising materials
- Assisting with the distribution of mailings; appeals, newsletter and membership
- Creating content for various social media platforms
4. General Responsibilities
§ Abide by organisational policies, codes of conduct and practices
- Support and promote diversity and equality of opportunity in the workplace
- Keep confidential any personal, private, or sensitive information
- Any other duties commensurate with the accountabilities of the post
- Get involved and pitch in where help is needed
Person Specification
§ Excellent communication skills face to face, on the phone and by email.
§ Ability to work alone and use own initiative to develop systems, deal with practical situations as they arise
§ IT skills and experience at a level that support email, database, social media and use of spreadsheets and graphic design skills such as for our newsletters (desirable)
§ Ability to stay focused and efficient in the face of changing priorities, and to deliver work in a timely manner
§ Commitment to the values and ethos of AVI
§ Ability to work well in a team with a flexible approach
§ An ability to apply awareness of diversity issues to all areas of work.
§ Keen interest in international development, events and fundraising
§ Proactive, creative and enthusiastic
§ Desire to learn, develop and advance personal career prospects
§ Knowledge of rural development in India (desirable)
Terms of Internship:
This is a voluntary position. Action Village India will cover travel expenses (from within London) to the office in Dalston and lunch costs for days worked in the office (up to £10 a day – if travel costs are higher, this can be discussed). All expenses must be itemised, and receipts provided. The cost of your Womad ticket and travel will be covered.
Accessibility:
We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information to our vacancies.
If you have accessibility requirements and are still interested in an internship with Action Village India please get in touch for a chat. We are open to discussing a full Work From Home internship if at all possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Become a Volunteer YouTube Content Creator!
Are you enthusiastic about making a positive impact and using your creative flair to support a worthwhile cause? Mast Cell Action, a dynamic and influential charity committed to raising awareness and driving positive change, is in need of a Volunteer YouTube Content Creator. Your role will be pivotal in helping us spread our message, raise awareness, and inspire action through compelling videos.
Role Overview:
As a Volunteer YouTube Content Creator, you'll collaborate with our Volunteer Creative Multimedia & Equality Manager to craft captivating videos that showcase the essence of our organisation. Your creative storytelling skills will captivate audiences, translating intricate ideas into accessible content that resonates with viewers.
Responsibilities:
Utilise your proficient video editing skills to craft high-quality, visually appealing content.
Apply your expertise in camera equipment, lighting, and sound setup for professional video production.
Weave engaging narratives that emotionally connect with viewers and align with our mission.
Employ your exceptional communication skills to effectively convey our message through videos.
Utilise your knowledge of YouTube and social media best practices to maximise video reach and engagement.
Manage your time efficiently to meet deadlines and handle multiple projects concurrently.
Collaborate with fellow volunteers, staff members, and stakeholders to align video content with our objectives.
Uphold strong ethical standards in content creation, ensuring accuracy, fairness, and sensitivity.
Respect confidentiality and the privacy of individuals associated with our charity.
Requirements:
Proficiency in video editing software and techniques.
Demonstrated experience in video production and content creation.
Creative thinking and the ability to transform complex concepts into engaging content.
Strong verbal and written communication skills.
Familiarity with YouTube platform functionalities and algorithms.
Adaptability to changing priorities and evolving needs.
Ability to work independently and as part of a team.
Ethical standards in content creation.
Desirable Skills:
Experience in managing a YouTube channel.
Knowledge of animation and motion graphic techniques.
Proficiency in Adobe After Effects, Adobe Premiere Pro, and Adobe Photoshop (or equivalents).
Time Commitment: 4-8 hours per week
Benefits:
Opportunity to make a tangible impact by supporting a deserving cause.
Develop and showcase your creative talents.
Gain experience in content creation and video production.
Collaborate with a passionate and diverse team.
If you're excited about contributing your skills to a purposeful cause and being part of a vibrant community of change-makers, we invite you to apply! Please submit your application, including your CV and a portfolio highlighting your past work.
Let's collaborate to create content that ignites change and raises awareness for Mast Cell Action's crucial mission. Join us today and make a meaningful difference!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Midland Mencap seeks a passionate volunteer photographer/videographer to capture the energy and joy of our sports, health, and wellbeing community sessions in Birmingham or Walsall.
Help us showcase the positive impact of our services by documenting participants' stories and achievements.
Share their smiles, successes, and inspire others to get involved with Midland Mencap!
What would I be doing?
Attend sports, health, and wellbeing sessions: Be present at designated sessions to capture content.
Capture photos and videos: Document activities, participant interactions, and highlight positive moments.
Tell visual stories: Use photo and video to convey the spirit of the sessions and the impact they have on participants.
Potential for interviews: Conduct short interviews with participants to gather testimonials.
Collaborate with the marketing team: Share content for use in promotional materials, social media, and the website.
What do I need?
For this role you will need
· Access to own digital camera equipment or modern smartphone
· Able to travel independently in the Birmingham / West Midlands area
· Friendly, calm, and patient
· Accepting of people who may be different to you
· Happy to chat and a good listener
· Willing to learn and act within guidelines set out by Midland Mencap
· An enhanced DBS check and references will be required
When and where do you need me?
· 2 - 4 times a month at sessions across Birmingham or Walsall
What’s in it for me?
As one of our valued volunteers, Midland Mencap will offer you:
· Gain valuable digital media experience.
· The opportunity to make a difference to the lives of people with learning disabilities
and their family carers
· Any training and development that is needed
· The opportunity to meet new people and be part of a diverse team
· Support within your role
· Agreed out-of-pocket expenses
· Lots of appreciation for your amazing contribution
· Positive wellbeing from doing something great
· Improve career opportunities by adding your volunteer role to a CV
To campaign for and deliver accessible and inclusive community health and wellbeing support services for individuals, families, and carers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy teamwork and helping others? Are you empathetic with good organisation, IT and communication skills? If so, we’d love to hear from you. You don’t need an Armed Forces background, just a commitment to providing great support to our beneficiaries.
What is a Branch Support Coordinator?
There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.
The Branch Support Coordinator is a key member of the team, ensuring that beneficiaries access the right support in a timely manner. This role involves liaising with regional and national teams and coordinating casework support provided to beneficiaries by Branch volunteers.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent coordination of local services and between our teams.
What would you be doing?
- Accepting referrals for beneficiary casework support from SSAFA’s Regional Office and allocating beneficiaries’ cases to branch volunteers.
- Overseeing SSAFA casework across a branch, ensuring beneficiaries receive support that meets SSAFA’s casework standards and raising issues where it does not.
- Using SSAFA’s case management system to record, coordinate and track beneficiaries’ cases.
- Ensuring volunteer caseworkers have a manageable caseload and that effective support and supervision is in place.
- Liaising with Central Office and Specialist Services teams to ensure access to specialist support where needed e.g., Mentoring.
- Supporting the Branch Training Coordinator and Volunteering Coordinator to ensure volunteer caseworkers are up to date with training and have the information needed to carry out their role.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Excellent experience, training, and skills that you can highlight on your CV and in job interviews.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across your local area.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, caseworker training, caseworker IT system training, volunteer management - case management and quality. This training would take approx. 1 day
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction and support, from other branch volunteers.
- Access to a wide range of e-learning courses to keep your knowledge and skills up to date.
- Support from SSAFA’s regional volunteering and operations teams.
- Regular meetings and local events to learn and share information.
- Reimbursement of out-of-pocket expenses.
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out the role.
What are we looking for?
- Good written and verbal communication skills
- Good IT skills e.g., confident using email and online systems – you will use SSAFA's case management system as part of the role.
- Time management and organisation skills
- Respectful and non-judgemental approach to others
- Understanding of the importance of confidentiality and boundaries
- Some experience of coordinating people
- This role would suit someone who would like to volunteer regularly, each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including a check against the adults barred list)
*A disclosure certificate that contains convictions, cautions, or other information will not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Digital Champion you will provide support to our clients who struggle with IT and monitor our online peer support platforms. You will need to understand the importance of digital literacy to our clients. There will be a ‘referral’ system from keyworkers and staff members who will identify clients in need of digital support, while monitoring our Fuse and Discord platforms will be an ongoing task.
To be successful in this role you will have excellent communication skills, IT skills and a true passion and commitment to supporting vulnerable people to address their support needs and fulfill their full potential. The Forward Trust is committed to tackling ‘digital exclusion’ within our client base.
ACCOUNTABILITIES
Service Delivery – Client support tasks:
- Provide remote support for clients who struggle with IT.
- Helping to build clients confidence and self-esteem with using popular digital technology.
- Monitoring Forward’s online peer support platforms to safeguard clients from inappropriate content
- Raising awareness of online services and the support available locally.
- Build a trusting and supportive relationship with clients.
- Listen to the clients concerns and work with them to overcome those.
Forward Fuse:
Fuse is an online ‘learning and knowledge’ platform. It combines elements of social media with e-learning. Forward Trust uses it for clients to share peer support and receive news of events, activities and services.
- Supporting the Forward Fuse platform as a moderator outside of normal staff working hours – monitoring content and comments for breaking of the Ground Rules, and encouraging engagement.
Discord:
Discord is a digital messaging platform on which Forward clients can safely chat with others who share similar objectives around recovery and self-growth, sharing support and combatting isolation in the process.
- Supporting the Discord platform as a moderator outside of normal staff working hours – monitoring messages for breaking of the User Agreement
Additional tasks:
- Support with web coding (if you have relevant experience)
- Engage in support and supervision provided.
- To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
EXPENSES
- Travel and lunch expenses will need to be pre-agreed with placement supervisor if travel is required.
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following:
- E-Learning:
- Data Protection/GDPR/PECR
- Safeguarding – Knowledge
- Health & Safety – Knowledge
- Volunteer Induction – Organisational Awareness
- Digital Unite – available e-learning module and resources to help structure support sessions with clients
- A full induction to your team including placement specific policies and procedures.
- Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
QUALITIES
Below is a list of the qualities that we are looking for from volunteers:
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- Confident to pass on digital skills in a friendly and supportive manner.
- Content Moderator – ability to evaluate content in line with content and policies.
- Web coding (preferable) – specific information needed.
- To have the ability to engage effectively with the client group.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To be able to communicate and actively listen to client’s concerns.
- To be able to treat clients in a positive and non-judgemental manner.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Marie Curie has over 160 Retail shops across the UK which are full of gifts, clothes and even the odd vintage gem. They are vital to the work we do in raising funds to provide care and support for people living with a terminal illness and their families.
An exciting opportunity has arisen for a volunteer who has a passion for selling online products and has a keen eye for all things unique. This is a key position supporting the work of our retail operations and will help to raise even more vital funds.
As an eBay Volunteer you will be providing invaluable support in the operation of our eBay shop by photographing, listing and preparing items for delivery. Part of the role will be to research items and check their value to ensure we are always achieving the best price. You will also need to respond to any customer queries both by telephone and online.
We are looking for volunteers who have excellent organisational skills and a keen eye for detail. An interest in retail trends and social media would be an advantage but are not essential. Previous customer service experience would be desirable.
We will provide you with all the training you need plus a friendly and fun place to volunteer
Your role will include some of, but is not restricted to, the following tasks:
- Researching and identifying items that could be sold on eBay, including researching the value of products to ensure best price is obtained
- Photographing items and uploading images
- Cataloguing and listing items ready for sale on eBay
- Fulfilling and packing orders
- Posting out orders promptly to the buyer
- Answer any queries from bidders/shoppers both online and via telephone
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Become a Volunteer Creative Multimedia Producer.
Are you enthusiastic about making a positive impact and using your creative flair to support a worthwhile cause? Mast Cell Action, a dynamic and influential charity committed to raising awareness and driving positive change, is in need of a Volunteer Creative Multimedia Producer. Your role will be pivotal in helping us spread our message, raise awareness, and inspire action through compelling videos.
Role Overview:
As a Volunteer Creative Multimedia Producer, you'll collaborate with our Volunteer Creative Multimedia & Equality Manager to craft captivating videos that showcase the essence of our organisation. Your creative storytelling skills will captivate audiences, translating intricate ideas into accessible content that resonates with viewers.
Responsibilities:
Utilise your proficient video editing skills to craft high-quality, visually appealing content.
Apply your expertise in camera equipment, lighting, and sound setup for professional video production.
Weave engaging narratives that emotionally connect with viewers and align with our mission.
Employ your exceptional communication skills to effectively convey our message through videos.
Utilise your knowledge of YouTube and social media best practices to maximise video reach and engagement.
Manage your time efficiently to meet deadlines and handle multiple projects concurrently.
Collaborate with fellow volunteers, staff members, and stakeholders to align video content with our objectives.
Uphold strong ethical standards in content creation, ensuring accuracy, fairness, and sensitivity.
Respect confidentiality and the privacy of individuals associated with our charity.
Requirements:
Proficiency in video editing software and techniques.
Demonstrated experience in video production and content creation.
Creative thinking and the ability to transform complex concepts into engaging content.
Strong verbal and written communication skills.
Familiarity with video platform functionalities and algorithms.
Adaptability to changing priorities and evolving needs.
Ability to work independently and as part of a team.
Ethical standards in content creation.
Desirable Skills:
Experience in managing a YouTube channel.
Knowledge of animation and motion graphic techniques.
Proficiency in Adobe After Effects, Adobe Premiere Pro, and Adobe Photoshop (or equivalents).
Time Commitment: 4-8 hours per week
Benefits:
Opportunity to make a tangible impact by supporting a deserving cause.
Develop and showcase your creative talents.
Gain experience in content creation and video production.
Collaborate with a passionate and diverse team.
If you're excited about contributing your skills to a purposeful cause and being part of a vibrant community of change-makers, we invite you to apply! Please submit your application, including your CV and a portfolio highlighting your past work.
Let's collaborate to create content that ignites change and raises awareness for Mast Cell Action's crucial mission. Join us today and make a meaningful difference!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Fundraising Volunteer – Campaigns & Events at The Mulberry Centre, you will play a vital role in supporting our fundraising campaigns, events and initiatives aimed at providing essential services to individuals affected by cancer. You will work closely with our Supporter Engagement Lead and our Fundraising & Engagement Team to assist with our in-house fundraising efforts and provide support to individuals undertaking challenges and events on behalf of The Mulberry Centre, seeing defined projects through from start to finish.
Time Commitment – A regular commitment of 2 days a week (Majority of which would be office based) for a minimum of 6 months or longer term.
Main Duties
To work within an agreed brief with the support of the Supporter Engagement Lead on the following:
· Fundraising Campaign Support: Assisting with the planning, execution and evaluation of fundraising campaigns, including online and offline initiatives.
· Event Support: Helping to organise and facilitate fundraising events, ensuring smooth execution and maximum engagement from participants and supporters.
· Individual Support: Helping the Supporter Engagement Lead provide guidance and encouragement to individuals undertaking challenges and events in support of The Mulberry Centre, offering assistance in fundraising strategies and goal setting using the fundraising pack.
· Marketing and Advertising: Utilising transferable skills in marketing and advertising to promote fundraising campaigns and events, both online and offline, to maximize reach and participation.
· Community Engagement: Researching and engaging with the local community, small businesses, and organisations to foster partnerships and support for fundraising efforts.
· Record Keeping: Maintaining accurate records of fundraising activities, donations, and participant information, ensuring compliance with data protection regulations.
· Correspondence: Drafting accurate, well-structured emails, letters and reports with agreed key messages and information.
· Any other duties appropriate for the role and adhering to The Mulberry Centre’s policies.
Volunteer Skills Specification:
· Ability to gain and share knowledge of what The Mulberry Centre offers to people affected by cancer and inspire others to support us.
· Passion for supporting individuals affected by cancer and commitment to The Mulberry Centre's mission.
· Excellent communication (both written and verbal) and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
· Previous experience of running fundraising campaigns/events or experience of marketing, advertising, or charity work, with the ability to apply transferable skills to fundraising initiatives, is desirable.
· Strong admin, IT, organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
· Confident and able to work on one’s own initiative but within an agreed brief as part of a team.
· Reliable and dependable, with a willingness to commit to a minimum of 6 months volunteering 2 days per week with The Mulberry Centre.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy teamwork and helping others? Are you empathetic with good organisation, IT and communication skills? If so, we’d love to hear from you. You don’t need an Armed Forces background, just a commitment to providing great support to our beneficiaries.
What is a Branch Support Coordinator?
There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.
The Branch Support Coordinator is a key member of the team, ensuring that beneficiaries access the right support in a timely manner. This role involves liaising with regional and national teams and coordinating casework support provided to beneficiaries by Branch volunteers.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent coordination of local services and between our teams.
What would you be doing?
- Accepting referrals for beneficiary casework support from SSAFA’s Regional Office and allocating beneficiaries’ cases to branch volunteers.
- Overseeing SSAFA casework across a branch, ensuring beneficiaries receive support that meets SSAFA’s casework standards and raising issues where it does not.
- Using SSAFA’s case management system to record, coordinate and track beneficiaries’ cases.
- Ensuring volunteer caseworkers have a manageable caseload and that effective support and supervision is in place.
- Liaising with Central Office and Specialist Services teams to ensure access to specialist support where needed e.g., Mentoring.
- Supporting the Branch Training Coordinator and Volunteering Coordinator to ensure volunteer caseworkers are up to date with training and have the information needed to carry out their role.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Excellent experience, training, and skills that you can highlight on your CV and in job interviews.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across your local area.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, caseworker training, caseworker IT system training, volunteer management - case management and quality. This training would take approx. 1 day
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction and support, from other branch volunteers.
- Access to a wide range of e-learning courses to keep your knowledge and skills up to date.
- Support from SSAFA’s regional volunteering and operations teams.
- Regular meetings and local events to learn and share information.
- Reimbursement of out-of-pocket expenses.
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out the role.
What are we looking for?
- Good written and verbal communication skills
- Good IT skills e.g., confident using email and online systems – you will use SSAFA's case management system as part of the role.
- Time management and organisation skills
- Respectful and non-judgemental approach to others
- Understanding of the importance of confidentiality and boundaries
- Some experience of coordinating people
- This role would suit someone who would like to volunteer regularly, each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including a check against the adults barred list)
*A disclosure certificate that contains convictions, cautions, or other information will not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis.
The client requests no contact from agencies or media sales.
***This is an unpaid voluntary role***
A crucial volunteer role at the centre, volunteer Centre Assistants help out at least one afternoon per week to warmly welcome members to the centre, help with queries (in person, by email and over the phone) and direct people to our various activities. This is an active and varied way to volunteer where no two days are the same!
Qualities you need for this role
- Confidence and communication skills in person and over the phone
- Reliable, dependable and a good sense of humour
- Flexibility, happy to support staff as needed
- Able to think on your feet
- Basic IT skills
When you'll be needed
- An afternoon per week: volunteers must commit for at least six months
- Monday-Friday between the hours 1:00pm - 5:00pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Autism Together is looking to recruit two new Trustees to its board. If you are an enthusiastic professional with senior level experience, preferably at Board level, in areas including social care, finance and accountancy, human resources, fundraising, health & safety, and audit & risk, then we would like to hear from you.
Successful applicants will be joining the board of one of the UK’s leading specialist service providers, a charitable organisation which directly supports over 450 autistic individuals, and a staff group of over 800 main staff and 100 relief workers.
Founded in Wirral in 1968, Autism Together is a complex, stimulating, award-winning organisation with an annual turnover of £26m and a substantial property portfolio. The charity provides Residential care, Supported Living, Day Services, and Respite for autistic adults, alongside a range of support for young people and their families.
Our Trustees contribute significantly to the strategic planning and direction of Autism Together and successful candidates will need to demonstrate experience in governance, good communication and an ability to conform to our Trustee Code.
The Board recognises that diversity of Trustees is vital if we are to operate with excellence, and we warmly welcome applications from individuals of diverse backgrounds.
Trustees are expected to attend 8 board meetings per year, become actively involved in at least one quarterly sub-committee, and to familiarise themselves with all aspects of the charity’s work.
We are seeking Trustees who will bring relevant skills and experience in one of the following areas:
⦿ Community-led development and action.
⦿ Financial management.
⦿ Legal and HR experience in the field of commercial and charity law.
⦿ Communication experience particularly in the area of social media.
⦿ IT and governance structures.
⦿ Property and Estates.
⦿ Governance and/or knowledge of quality assurance.
Beyond technical and strategic abilities, we are looking for individuals who are committed to our mission and values, with strong interpersonal skills to constructively challenge the Board and the Executives in the best interests of the people we support.
For more details about this role, please download the Trustee Application Pack below.
You can apply directly via this site, or via our website, or by post at the following address:
Autism Together, Oak House, 6 Tebay Road, Bromborough, Wirral CH62 3PA
Reg. Charity No: 1007878
The client requests no contact from agencies or media sales.