Access to health volunteer volunteer volunteer roles
We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Events Services Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 20/02/2026.
To apply for this opportunity, please follow the link below
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Interviews and Welcome Events will occur at various times to suit the interviewees and interviewers at the Newcastle Westgate Road Hub or Newcastle University
Closing date for these opportunities is: 31/12/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
We are currently seeking qualified, women solicitor, barrister and qualified legal executive volunteers to provide legal advice on our Family Law advice line. All volunteering is done remotely and you must be qualified to practice in England and Wales.
What will you be doing?
We offer a safe space for women to talk about their situation and receive expert legal advice to enable them to make important decisions about their future.
For 50 years our free telephone advice lines have provided vital legal advice for women experiencing domestic abuse on issues such as protective orders, child arrangements, finances and divorce or separation.
We ask all our volunteers to:
- Provide advice on our advice lines for one 2-hour session a month (minimum);
- Attend the induction training session provided by Rights of Women;
- Give clear and accurate legal advice to callers;
- Be non-judgemental and non-discriminatory in their approach;
- Follow our procedures for making records of calls and obtaining monitoring information;
- Keep up to date with the law for the relevant advice lines;
- Attend all agreed advice line sessions (remotely);
- Inform us as soon as possible if they are unable to attend an agreed session;
- Abide by Rights of Women’s procedures, standards and policies, including equal opportunities and confidentiality in relation to staff, volunteers and users.
What are we looking for?
The qualifications and skills we look for in a volunteer are:
- A woman solicitor, barrister or CILEx member;
- A current practicing certificate;
- Ability to work remotely with adequate internet access and a private space;
- Good communication skills;
- The ability to deliver advice clearly and calmly;
- An empathetic, non-judgemental and non-discriminatory manner;
- A working knowledge of the relevant area of law for their advice line;
- Commitment to equal opportunities;
- Commitment to the aims and objectives of Rights of Women.
A feminist perspective on the law and the issues we advise on is essential.
About Rights of Women
Rights of Women’s vision is to achieve equality, justice and safety in the law for all women. 2025 saw our 50th anniversary!
Our mission is to advise, educate and empower women by:
- Providing women with free, confidential legal advice by specialist women solicitors and barristers
- Enabling women to understand and benefit from their legal rights through accessible and timely publications and training
- Campaigning to ensure that women’s voices are heard and law and policy meets all women’s needs.
What difference will you make?
For decades, our volunteers have been at the heart of Rights of Women’s advice lines. They provide trusted legal guidance, compassionate support and reassurance to women navigating complex and distressing legal situations, often during some of the most difficult periods of their working and family lives.
“I have been a volunteer with Rights of Women since September 2003, which possibly makes me one of the longest-serving telephone advisors on the evening helpline; in a way this speaks for itself! The helpline is an indispensable service and many women have told me that they consider it a lifeline.”
“Dealing with the legal system is often a source of great anxiety, uncertainty and confusion. I have spoken with many women in very difficult situations. It is important that they know that we are here for the and it is rewarding to help.”
– anonymous volunteers
Our vision is to achieve equality, justice and safety in the law for all women.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
We are looking for volunteers in the South Kent area.
Volunteers would be expected to attend regular network training evenings, on line training and specific face to face training for the role. Once trained for the role would be expected to assist at First Aid, PR and fundraising events.
Volunteer training opportunities meetings are held on a Tuesday evening from 19:30 -21:00, full training for the role will be provided and volunteers will be able to cover first aid events, and community engagement activities within the community.
Welcome Event or Induction Details: Tuesday 12th May
A face to face interview day will be held on 21/03/26 in the network.
Closing date for these opportunities is: 24/02/2026.
To apply for this opportunity please follow the link below:
We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 06/02/2026
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
"Thanks to the tutoring and exam prep I was able to achieve over 85% on all my exams, which resulted in me getting distinction credits on my course." - A-Level maths student
What will you be doing?
Run tutoring sessions online to support a young person for one hour per week
Offer subject area knowledge and expertise related to
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS3 Maths concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- Enhanced DBS will be provided
- Safeguarding Level One Training
- Skill Development opportunities
- Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
Location
Remote/Online
Time
1 Hour per Week
Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
Are you able to volunteer some time to make a difference to a national cancer charity? We are looking for an experienced Executive Assistant that has some time each month to work remotely with occasional in person opportunities if desired, as a volunteer to support the governance of Neuroendocrine Cancer UK.
About the Charity
We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves.
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity
The Role
We currently have a Board of 7 Trustees that supports the Chief Executive and Leadership Team in the development and implementation of its Strategic Plan and the governance of the charity. The Board is currently reviewing whether the current governance structure requires some development as the charity continues to grow.
The Executive Assistant to the Board is a new post to assist the smooth operation of the governance of the charity, in particular with the running of Board meetings.
Working remotely, you will assist the Chair and Chief Executive by organising hybrid and remote Board meetings, ensuring agendas are accurate and clear and distributed in a timely manner, confirming attendance, attending meetings remotely and providing summary minutes for approval.
Presently, there are 2 remote Board meetings each year, which last up to 2 hours and an away half day in London, which is a hybrid meeting. It is likely that the number of meetings will increase to in the region of 5 a year.
You will be able to attend all these meetings remotely, although you will be encouraged to join the away half day meeting, but this will not be mandatory, and your travel and subsistence expenses will be paid.
As the Board embarks on a governance review, you will be given the opportunity to contribute your experience and thoughts to this process and assist the Chair with future Trustee recruitment.
It is envisaged that in addition to attendance of Board meetings, there will be an annual time requirement in the region of 20 to 30 hours a year, managed in your own time.
Skill Sets/Experience
Essential:
· Executive Assistant or Board Secretary experience
· Attention to detail
· Strong organisational skills
· Good verbal and written communication
· Microsoft products including Word, Excel and Forms
· Agenda setting
· Compiling PDFs of reports on shared drives/remote access
· Minute taking
· Remote meetings via Teams and Zoom including assisting with presentations
Desirable:
· Charity/third sector governance
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of a project to help shape, test and develop our Active Outdoor Offer. You will shape, lead or support outdoor walking & wheeling adventures to help connect visitors to the outdoors. Varied levels of experience encouraged.
By getting involved, you could:
Play a part in shaping what walks and cycle led tours at Ickworth could look like
Have a say in what a future, more permanent role in the team after could look like
Join an enthusiastic and varied team, play a part in making change at Ickworth make some likeminded connections in the process
Meet people from all walks of life, helping them access wildlife, nature and the outdoors along the way
Let your personality shine and put your communication, planning and working group skills into action being part of a team to lead great outdoor adventures
Help build connections to the outdoors
Take pride in the knowledge that your contribution is helping to look after our special places for everyone, forever
Keep fit, Healthy and be part of a growing active community
What's involved?
Supporting, encouraging, and facilitating the creation of new outdoor experiences such as cycling, walking and running.
Testing out new tours, walks and cycle groups in the outdoors.
Learning a bit of story telling along the way, and being part of choosing what is shared and trained for future group leaders.
Preparation of equipment and ensuring experiences are carried out safely.
Being a friendly face for visitors, welcoming them to the estate, answering questions, inspiring people to connect with the outdoors and growing support for the National Trust.
Being part of a varied and enthusiastic team, working closely with the Visitor Experience team and volunteers to ensure that service across all visitor facing components is consistent.
Assist staff with route planning and visitor information, with the possibility of offsite promotion and engagement with local groups.
Taking part in the possible connection with local walking or cycling groups.
Taking part in regular Walk Leader & Cycle Leader training to develop skills. Regular catch-up sessions with our Active Outdoors Development Volunteer Manager.
Incident management will be covered in detail during the Walk Leader and Cycle Leader training including what Walk & Cycle Leaders’ responsibilities are.
Being part in evaluation and planning meetings to decide what on Active out door role could look like in future.
This role will suit you if you are:
Passionate about the outdoors and enjoy inspiring others to get involved with nature and the outdoors through activity and experiences.
Able to take part in, lead or support in routes around Ickworth; as the role will involve varying levels of physical activity including shorter close by and Multi Use trail routes, full parkland bike rides and rambling walks through off path spaces.
Able to work as a team, connecting people and evaluating work along the way.
Having a friendly and welcoming style of talking to visitors, to welcome people of all abilities and best connect them with the offer that best suits them.
Keen to develop and support the National Trust's focus on developing inclusive offers to reach more diverse audiences
Adaptable in your approach to suit different situations and audiences
Able to respond and support behavioural changes and product initiatives related to sustainability and reducing our carbon footprint
Enthusiastic about your local environment and are an ambassador for the National Trust's cause to look after special places for everyone, for ever.
We’re Europe’s biggest conservation charity and we look after nature, beauty and history for everyone to enjoy.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
We are looking for volunteers in Buckinghamshire, including Milton Keynes area.
Volunteers would be expected to attend regular network training evenings, on line training and specific face to face training for the role. Once trained for the role would be expected to assist at First Aid, PR and fundraising events.
Candidates will need to be available to attend an all day Selection event that will be held on Saturday 28th February 2026 at the St John Ambulance Headquarters in Aylesbury.
Following the selection event, successful candidates will need to attend a Welcome event on Saturday 14th March in Aylesbury. On line training plus face to face classroom training.
Closing date for these opportunities is:
20/02/2026
To apply for this opportunity please follow the link below:
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
You will be expected to attend regular training meetings in St Austell and Liskeard on a monthly basis. Once qualified we expect you to be active and attend various events across Cornwall.
Interviews, Welcome Events & Inductions will be held in St Austell
Online training requirements and also attend face to face training courses and final assessment
Closing date for these opportunities is: 31/03/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
You will need to complete 2 days of face to face training in addition to elearning for this role. You will be expected to deliver 80 hours of event per year including event first aid, fundraising and community engagement. Weekly sessions currently take place in Huddersfield on Mondays to keep your training up to date, further training nights across Kirklees and Calderdale are currently being looked into.
Interviews will take place on Monday evenings throughout February and March.
Closing date for these opportunities is: 15/02/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
This vacancy is for volunteers in the Dartford, Gravesend, Sevenoaks and Royal Tunbridge Wells area.
Volunteer training opportunity meetings are held on Tuesdays 19:00 -21:00 in Northfleet or Thursdays 19:30 -21:00 in Royal Tunbridge Wells.
Face to face interviews to be held on 21/03/26
Closing date for these opportunities is: 24/02/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows. Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter. We are recruiting Community First Aiders in our three Networks; Hull, East Riding and South Humber. To help prospective volunteers learn more, St John Ambulance will invite you to attend a Recruitment Event. A date & location in your area for this will be confirmed via email.
Closing date for these opportunities is:
31/10/2025
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Holds the Line Where Community Meets Trauma
Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.
This is not a passive moderation role. It is a systems and safety leadership role.
Purpose of the Role
This role is responsible for:
- Protecting members from harm.
- Preventing retraumatisation.
- Upholding community standards.
- Supporting moderators and volunteers.
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.
Experience Qualification and Requirements
Essential experience
- Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
- Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
- Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
- Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
- Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.
Essential skills
- Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
- Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
- Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
- Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
- Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
- High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
- Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.
Desirable (not essential)
- Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
- Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
- Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.
Training / qualifications
- Formal safeguarding training is desirable but not essential.
- Training and clear CIC-specific protocols will be provided.
Main Responsibilities/ Key Duties
- Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
- Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
- Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
- Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
- Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
- Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
- Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
- Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
- Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
- Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.
This role is not suitable if you:
- Avoid conflict or boundary-setting.
- Want purely creative or social engagement.
- Are seeking unstructured peer support roles.
- Are unable to step back emotionally when required.
- Expect immediate paid employment
Important to Be Clear
This is:
- A volunteer role during the build phase.
- A role with real authority and responsibility.
- Not symbolic — decisions made here directly affect safety
Paid roles will be introduced as funding and sustainability allow.
Next Steps
Shortlisted applicants will be invited to:
- A safeguarding and scenario-based discussion.
- A boundaries and escalation conversation.
- If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.
A Final Word
Community safety is about people, not control.
If you know that: Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to commit 100 hours of volunteering a year in a clinical capacity. They will also be expected to keep in regular contact with their line manager and keep up to date with their training.
This role will require an in-person interview, which will take place provisionally in Birmingham City Centre. Interview dates/times will be emailed to you should your application be successful. Please ensure that you are able to attend an in person interview in Birmingham before submitting your application.
Once your screening for role has been completed, you will be invited to attend your local St John Ambulance Network for a Welcome and Induction.
Training for this role consists of online learning modules and a 6 day in-person course, normally spread across three weekends. Your local Network will support you through the training process.
Closing date for these opportunities is: 01/12/2026
To apply for this opportunity please follow the link below: