Administration support volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role
You may be doing lots of interesting support service actions:
- Answering calls from our shops, helping to resolve concerns
- Answering contacts from our customers, learning how to deliver great customer service
- Working on our retail operations online support system, dealing with suppliers and shops online and by phone
- Creating marketing assets to send to shops
- Joining teams working on specific projects like training packs, cost evaluation or shop merchandising
- Creating social media posts for our shop colleagues to share
- Learning how to use word, powerpoint and excel.
Every day is different, we manage lots of different projects whilst working on our annual plan. We can find a project to suit everyone.
Volunteering in the office could enable you to gain the skills needed to support searches for employment.
You must be over 18 for this role.
When and where
This role can be remote so can be worked from anywhere in UK or you can come into the Here East office one or two days per week.
Depending on your availability we are suggesting 4 hours per week during office hours, but would welcome any suggested volunteering patterns.
Who we’re looking for
We welcome anyone who is friendly and passionate about disability equality!
Knowledge of Microsoft Office such as Teams, Word, Excel and Outlook would be useful, but our team would be happy to coach and train new volunteers.
We particularly welcome volunteering applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.
Skills and experience you can gain
- Administrative skills
- Microsoft Office experience
- Being part of a team
- Learning about how retail works at Scope
- Time management skills
- Valuable experience for your CV
- Experience of a large, national disability charity
What we can offer you
- IT equipment and software to carry out the role
- Introduction to Scope
- Demonstration of your tasks
- Training courses, in person and online
- Personal development opportunities
- Support and regular catchups from a dedicated manager
- Agreed travel expenses to the Here East office, if required
- Adjustments to make the role accessible for you
- Work experience for your CV
- A work reference
- 20% discount in your Scope charity shop and at our online shop.
Dates
We welcome any suggestions as to when you would like to start.
Safeguarding
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.
Volunteering at Scope
Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society.
As a volunteer you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.
Role Overview
As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.
Key Responsibilities:
Exit Procedures & Offboarding
- Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
- Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
- Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.
HR Records & Compliance
- Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
- Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
- Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.
Administrative Support
- Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
- Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
- Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.
Data Protection & Security
- Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
- Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
- Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.
Qualifications
- Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
- Skills:
- Exceptional attention to detail and organisational skills.
- Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
- Strong written communication skills for drafting policies, reports, and employee correspondence.
- Knowledge:
- Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
- Familiarity with D&I principles and their application to HR processes.
- Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.
Personal Attributes
- A meticulous problem-solver who takes pride in accuracy and compliance.
- Discreet and trustworthy when handling confidential information.
- Proactive self-starter who thrives in a remote, fast-paced environment.
- Team-oriented with a “no task too small” mindset and a commitment to collective success.
Why Join QuilomboUK?
- Impact: Ensure the integrity of HR systems that directly support equity and social justice.
- Flexibility: Work remotely with a team that values work-life balance and inclusivity.
- Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
- Culture: Join a collaborative, values-led team where your contributions are celebrated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer Role Description
- To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office.
- Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.
- To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.
- Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.
- To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.
- To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.
- To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format. If alternative methods of collecting stats are used, to ensure that the team are all using the same method.
- To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.
- To assist with the recruitment interviews and induction of new Volunteers.
- Responsible for the support of new Volunteers and their final sign off. Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.
- To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.
- To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.
- To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.
- To provide local information for the Helpline Court Information Sheet when requested.
- To ensure the team follow the practices of the court and work in partnership with the court staff.
- To forward any testimonials about the support provided by our volunteers to the CCSS office.
- Responsibility for maintaining the stock of CCSS leaflets.
- Organise cover for themselves when they are on holiday or need to take time off.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be required to complete an application form, with two references.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will need to complete and application form, with references.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our inpatient ward at Martlets helps us care for our patients and their families. The ward, comprising of two wings, has 14 bedrooms, each with its own en-suite bathroom and access to outside spaces. The rooms are designed to be calming and comfortable. The inpatient ward has a dedicated team of specialist doctors and nurses supported by health care assistants. Some people choose to spend their final weeks with us. However, most patients can go home once we have their symptoms under control.
Our reception desk is the first point of call for all visitors, and we are looking for volunteers to help carry out a range of reception duties ensuring everyone is greeted with a warm welcome. This role is weekend cover only, doing a half day Saturday or Sunday morning or afternoon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a eally flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: Make a Smile
Location: Remote - UK-based (with opportunities for occasional in-person involvement)
Commitment: Flexible, approx. 4–6 hours per week
About Make a Smile
At Make a Smile, we believe every volunteer should feel supported, valued, and empowered. Our volunteers are the heart of our charity, and we work hard to break down barriers so that everyone—no matter their background—can get involved and make a difference to children’s lives.
The Role
The Supporting Chapter Manager provides support to Chapter that are deemed to be struggling. They should assess chapters frequently to ensure they have a clear awareness of what a chapter requires support, in addition to input from other Trustees. They will then provide hands on support to the struggling chapters with focus on recruitment, events and costumes.
What You’ll Gain
-
Hands-on experience in volunteer management and co-ordination.
-
The chance to make a lasting impact in the areas needing the most support.
-
Opportunities to develop leadership, communication, and management.
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The satisfaction of knowing you’re helping volunteers feel supported, engaged, and empowered.
Time Commitment
This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on activities or events.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.
You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
Main tasks and activities
- Greeting clients and ensuring that clients are having their immediate needs met;
- Ensuring the reception is well-presented;
- Answering the phone and responding to a wide range of enquiries;
- Maintaining the shared Outlook calendar and co-ordinating room allocations;
- Ensuring the smooth running of the day-to-day activities;
- General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
- Reception cover when needed.
- Handling reimbursement of expenses for clients and fellow volunteers
Skills and experience needed
- Excellent interpersonal and communication skills with a high standard of written and spoken English;
- Excellent telephone manner; Empathetic and understanding.
- Computer literate with experience of Microsoft packages;
- High attention to detail and accuracy;
- Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
- Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
- Ability to multi-task and prioritise tasks within a time-pressured environment;
- A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
- Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.
What you will get out of the role:
- A better understanding of asylum seeker and refugee processes in the UK;
- Stronger administrative skills;
- An ability to multi-task between competing priorities;
- Experience of working with a multi-disciplinary team in a Human Rights charity;
- Ability to process large amounts of data and prioritise or categorise it;
- Ability to manage multiple busy calendars at the same time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.