Human resources volunteer volunteer roles

Job Title: Talent Advisor
Location: Remote
Department: People & Culture
Reports To: Manager: Talent Advisory

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Talent Advisor, you will be a frontline advocate for fair and inclusive employee relations (ER) practices at QuilomboUK. You’ll manage ER cases, guide managers through complex performance and disciplinary matters, and contribute to building a positive workplace culture through proactive strategies. Your work will ensure HR policies and processes align with our mission, legal standards, and social justice values. This role is ideal for a detail-oriented professional passionate about resolving conflicts equitably and fostering an environment where everyone thrives.

Key Responsibilities

Employee Relations (ER) Case Management

• Handle end-to-end ER cases, including grievances, disciplinaries, absence management, and performance issues, ensuring fairness, transparency, and compliance.

• Advise managers on ER processes, providing coaching on conflict resolution, documentation, and equitable decision-making.

• Document case outcomes meticulously and identify trends to recommend preventative measures.

Investigations & Compliance

• Support complex workplace investigations, gathering evidence, interviewing stakeholders, and drafting reports in collaboration with the Manager: Talent Advisory.

• Ensure all ER outcomes comply with UK employment law, organisational policies, and QuilomboUK’s D&I principles.

• Mitigate organisational risk by maintaining accurate records and escalating high-risk issues promptly.

Workplace Culture & Engagement

• Design proactive ER initiatives (e.g., manager training on bias-free feedback, mediation programs) to promote a positive, inclusive culture.

• Partner with the People & Culture team to embed restorative practices and psychological safety in conflict resolution.

• Contribute to engagement surveys and action plans to address systemic employee well-being issues.

Policy Development & Implementation

• Collaborate with the Manager: Talent Advisory to design, update, and implement HR policies that reflect QuilomboUK’s values, culture, and legal obligations.

• Communicate policies clearly to employees and managers, ensuring accessibility and understanding across all levels.

• Monitor policy effectiveness and propose adjustments to align with evolving organisational and social justice goals.

D&I Integration

• Apply a D&I lens to all ER processes, ensuring marginalised voices are heard and outcomes address systemic inequities.

• Advocate for inclusive practices in performance management, such as culturally sensitive feedback frameworks.

• Support initiatives that advance QuilomboUK’s external social justice partnerships and internal equity goals.

Qualifications

• Experience: 2+ years in HR or employee relations, with hands-on experience managing disciplinary, grievance, and performance cases. Exposure to mission-driven or D&I-focused organisations is preferred.

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

Why Join QuilomboUK?

• Purpose-Driven Work: Tackle ER challenges through a social justice lens, directly impacting equity in the workplace.

• Growth: Develop expertise in equitable HR practices with mentorship from inclusive leaders.

• Culture: Join a team that values authenticity, courage, and collective growth.

We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.

You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors.  You will be a self-motivating team player, organised, efficient and have a compassionate mind-set. 

Main tasks and activities

• Greeting clients and ensuring that clients are having their immediate needs met;
• Ensuring the reception is well-presented;
• Answering the phone and responding to a wide range of enquiries;
• Maintaining the shared Outlook calendar and co-ordinating room allocations;
• Ensuring the smooth running of the day-to-day activities;
• General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
• Reception cover when needed.
• Handling reimbursement of expenses for clients and fellow volunteers

Skills and experience needed

• Excellent interpersonal and communication skills with a high standard of written and spoken English;
• Excellent telephone manner; Empathetic and understanding.
• Computer literate with experience of Microsoft packages;
• High attention to detail and accuracy;
• Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
• Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
• Ability to multi-task and prioritise tasks within a time-pressured environment;
• A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
• Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.

What you will get out of the role:

• A better understanding of asylum seeker and refugee processes in the UK;
• Stronger administrative skills;
• An ability to multi-task between competing priorities;
• Experience of working with a multi-disciplinary team in a Human Rights charity;
• Ability to process large amounts of data and prioritise or categorise it;
• Ability to manage multiple busy calendars at the same time.

Join the International Humanity Foundation (IHF) - Interview Management Team!

�� Help Shape Our Humanitarian Team! Join the IHF Interview Management Team ��

Are you organized, empathetic, and passionate about connecting people with meaningful roles? Join the International Humanity Foundation (IHF) as a member of our remote *Interview Management Team*. Play a critical role in recruiting volunteers who are eager to make a difference in the world.

What You’ll Do:

- Coordinate Interviews: Oversee and conduct interviews with potential volunteers, guiding them through our application process and creating a welcoming experience.

- Promote IHF’s Mission: Clearly communicate IHF’s values and mission, ensuring that volunteers understand the importance of their role.

- Match Talents with Needs: Work closely with other teams to ensure that volunteers are placed in roles that align with their skills and interests.

Why Join IHF?

- Impactful Recruitment: You’ll be helping us find passionate individuals who will carry out important humanitarian work.

- Skill Development: Gain experience in human resources, recruitment, and cross-cultural communication.

- Work Remotely: Enjoy the flexibility to make an impact from wherever you are.

Requirements:

- Excellent communication and interpersonal skills.

- Experience in recruitment, interview management, or HR is beneficial.

- A positive attitude and a commitment to IHF’s mission to help communities worldwide.

Be a Part of Our Mission– Join IHF’s Interview Management Team and help us build a community of dedicated volunteers committed to making a difference.

Volunteer Opportunities at Coombe House Farm
Our farm is in the early stages of an exciting journey. We are already cultivating a vibrant mix of fruit and vegetables, including our no-dig beds, polytunnels and orchard. We currently care for chickens, ducks, sheep and guinea pigs with more animals being introduced as the site develops. We are expanding and would love volunteers to join our friendly team! 

Interested in volunteering? Please contact Claire Taylor, Assistant HR Manager for further details.  We are always happy to discuss how you can get involved. We can then advise you of the application process and next stages. 

Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.

With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.

As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.

We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.

What do you need to become a trustee?

Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:

● Insight into the organisation: considering CASL’s objects and its public benefit strategically

● Challenging constructively: clarifying facts; stimulating thought

● Analysing issues: being objective; evaluating risks; using evidence; planning ahead

● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value

● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture

● Confidence and self-awareness: collaborating with others; treating everyone with respect.

The Board also values specialist skills as assets among its members:

● experience or qualifications in:

 ‣ business or charity leadership

 ‣ equity, diversity and inclusion

 ‣ facilitation

 ‣ finance and accountancy

 ‣ human resources

 ‣ IT, AI or digital media

‣ law or governance

‣ local government

‣ marketing, PR or communications

‣ risk management, or

‣ strategy development

● past experience as a client or service user of this (or a similar) organisation

● a track record of charitable fundraising, or

● being an effective chair. 

Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:

● Committed - motivated, dedicated, persevering; plays an active role.

● Responsible - accountable, independent, reliable; accepts collective responsibility.

● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.

● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.

● Confident - independent; contributes constructively and expresses opinions courageously.

● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo

Nearly 400,000 women experience pregnancy and maternity discrimination at work each year, with just 1% filling a complaint with the Employment Tribunal. For those that do, the process can be extremely stressful and intimidating, as they face a battle against organisations who often have the resources to afford the very best solicitors. We’ve heard from many women and parents who have shared the impact Tribunal claims have had on their mental health, with the process leaving them feeling burdened, alone and frightened.

We are looking for volunteers who have been through the Employment Tribunal process before, and would like to use that experience to support others during their claims. 

Our Tribunal Mentors give around 1-2 hours a week of their time to offer peer support to their mentees for 12 weeks.  They offer a listening ear through regular calls, and kind, empathetic support to help build the confidence to face an Employment Tribunal claim. Tribunal Mentors are not legal experts and can’t give advice on claims, however they are willing to share learning and insights from their own experience. To find out more about the Tribunal Mentor programme, click here. 

About the role

Role Title: Tribunal Mentor
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

We ask that all new Tribunal Mentors can commit to at least six months of volunteering for approximately one hour a week.

Mentoring matches offer 12 weeks of support, this is usually through weekly one-hour calls. However there is some flexibility available depending on both the mentee and mentors needs.

Main Role Purpose

To offer Tribunal Mentees peer support and regular check-ins for 12 weeks. Mentors should be comfortable discussing their own experience of the Employment Tribunal process and offering emotional support to their mentee as they navigate the system and their claim.

Essential requirements

• Experience of filing an Employment Tribunal claim.
• Able to commit to at least six months of volunteering, for approximately one hour per week.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection.
• Excellent active and empathetic listening skills.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Key Responsibilities

• Communicate with your mentees regularly for around 12 weeks. This is usually done through a weekly one-hour call.
• Listen actively, empathise, and provide guidance and support for mentees.
• Signpost to further information and other support organisations if necessary.
• Connect with and support other Mentors on the programme, usually through our Volunteer WhatsApp group.
• Record all mentoring calls on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your experience to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• CPD accredited Supportive Listening training from Samaritans.
• Opportunities to help us further develop and shape our Support Services.

Sound like the right fit for you? Then go ahead and click the link below to apply! We’re looking forward to meeting you. Please note that you will not be able to save your application to complete later, however you can submit your application again if you think you have made a mistake.

Overview

The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Recruitment Officer to lead SSI’s recruitment activities. This role will focus on attracting, selecting, and supporting team members across SSI’s operations, ensuring they are welcomed, trained, and empowered to contribute to our mission and social impact.

Key Responsibilities

• Develop and deliver recruitment campaigns across relevant channels.

• Respond to applications and enquiries, guiding candidates and volunteers through the recruitment process.

• Review applications, coordinate interviews, and facilitate the selection process for all roles. 

• Coordinate onboarding and induction, including role information, training, and support materials.

• Maintain accurate recruitment records, role descriptions, and schedules.

• Work with team leads to identify staffing and volunteer needs and ensure timely recruitment to fill operational gaps.

• Support engagement, retention, and recognition initiatives to build a motivated, diverse, and committed workforce.

Core Duties

• Ensure recruitment practices align with SSI’s mission, values, and compliance standards, including safeguarding and equality policies.

• Exercise professionalism, diligence, and integrity in all recruitment and onboarding matters.

• Safeguard confidentiality and data protection in handling candidate and volunteer information.

• Collaborate with internal teams to design clear, accessible role profiles that meet operational needs.

• Contribute to projects or committees related to recruitment, HR, or organisational development as required.

Expectations of the Role

• Attend and contribute to team meetings and planning sessions.

• Stay informed about best practice and trends in recruitment, volunteering, and workforce development.

• Participate in initiatives or campaigns where staffing and volunteer support are key.

• Maintain confidentiality and uphold SSI’s ethical standards, including diversity, equity, and inclusion.

About You

Essential

• Commitment to SSI’s mission and social impact.

• Strong communication, collaboration, and organisational skills.

• Experience in recruitment, HR, or volunteer management.

• Confidence in engaging with people from diverse backgrounds and building positive candidate experiences.

• Excellent attention to detail and ability to manage multiple recruitment processes simultaneously.

• Proficient with IT tools including email, spreadsheets, and recruitment platforms.
   

Desirable

• Knowledge of social enterprise, community organisations, or nonprofit operations.

• Understanding of safeguarding, equality, diversity, and inclusion in recruitment.

• Experience with applicant tracking systems, volunteer databases, or HR software.

What We Offer

• The opportunity to contribute to a purpose-driven social enterprise with measurable community impact.

• Practical, hands-on experience in recruitment, onboarding, and workforce management.

• Access to professional development, networking, and career growth opportunities.

• Reimbursement of reasonable travel and meeting expenses.

• The chance to influence SSI’s people strategy and help build a motivated, diverse, and high-performing team.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role.

While gaining invaluable experience in recruitment, human resources and NFP Social enterprise,                           practice your passion within real-life scenarios.

We are looking for Recruitment Managers to join our team. The ideal candidate will play a vital role in sourcing, engaging and will help us build a diverse and dedicated team to support our brand messages and visions.

If you are enthusiastic, passionate and dedicated about building a dynamic team and are excited to contribute your recruitment skills to a meaningful cause, join us as a Recruitment Manager Volunteer. Together, we can create a positive and lasting impact in our community.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

Responsibilities:
- Collaborate with HR and leadership team to understand needs, roles and requirements.
- Develop and implement effective recruitment strategies and campaigns.
- Utilise online platforms, social media, and community networks to advertise opportunities.
- Assist with review applications and inquiries, and assess candidate suitability.
- Conduct interviews with potential candidates to determine their skills, motivations, and alignment with our values and visions.
- Maintain a database of potential and current candidates and keeping track of their skills, interests, and availability.
- Work closely with leadership team and other team members to ensure a seamless transition from recruitment to engagement.
- Regularly report on recruitment metrics and effectiveness to the leadership team.
- Continuously seek opportunities to improve recruitment process.

Requirements:
- Excellent communication and interpersonal skills.
- Ability to effectively market and promote opportunities.
- Experience in recruitment, human resources, or volunteer management is a plus.
- Highly organised with the ability to manage multiple tasks and prioritise effectively.
- Proficiency in using online platforms, social media, and communication tools.
- Dedicated and willing to learn.
- Committed to our values and mission 

Please send your CV and a brief cover letter outlining your interest and relevant experience. We look forward to reviewing your application and discussing how you can become a vital part of our team.​

ABOUT TESYouth 

TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

�� Become an Interview & First Response Expert with IHF! ��

�� Ever Thought About Mastering the Art of Interviewing?

Imagine having the ability to assess, communicate, and make an impact—skills that set you apart in any career or life situation. At International Humanity Foundation (IHF), we offer you the chance to become an expert in interviewing and first response, equipping you with lifelong skills that will elevate your confidence, decision-making, and leadership abilities.

�� About IHF – A Global Nonprofit Changing Lives

Since 2001, IHF has been transforming communities and empowering individuals across the world. Our mission is two-fold:
✅ Educate & Nourish – Providing education and resources to impoverished children and promoting healthier communities.
✅ Raise Global Awareness – Teaching individuals about social challenges and inspiring them to be part of the solution.

�� Why Join This Skill-Building Opportunity?

�� Master Interviewing – Learn how to ask the right questions, assess candidates, and make informed decisions—an essential skill for any leadership role.
�� First Response Expertise – Gain critical first-response skills that ensure smooth and professional interview experiences.
�� Real-World Impact – Engage in virtual and in-person experiences, applying what you learn to real scenarios in diverse communities worldwide.
�� Global Networking – Connect with passionate professionals, mentors, and like-minded individuals from across the globe.
�� Enhance Your Resume – Stand out in job applications with hands-on experience in interviewing, communication, and leadership.

�� What You’ll Gain

✨ Confidence & Communication Excellence – Become a poised and articulate speaker.
✨ Professional & Personal Growth – Develop skills that employers value across industries.
✨ Community & Teamwork – Collaborate with an international network of volunteers and leaders.

�� Who Can Apply?

This opportunity is open to motivated individuals from all backgrounds who are eager to develop new skills and contribute to a meaningful cause. No prior experience is needed—just a willingness to learn and grow!

�� Don’t miss this opportunity to gain skills that will set you apart for life! Join us today and start your journey toward becoming an interviewing and first response expert! ��

Thank you for your interest in volunteering with VoiceAbility.

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility allows you to make a difference in your local community, allowing us to help and support everyone to have a voice that counts.  The roles we have available will challenge you, developing your communication skills, allowing you to gain professional experience that can be used in your future career, learn new things about yourself and others, meet new people, and have fun.

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options

How to register your expression of interest

To find out more click on “Apply Now” and fill out our short expression of interest form.

This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
 
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:

• Human, not automated
• Trauma-aware, not reactive
• Boundaried, not extractive
• Purpose-led, not performative

You are the bridge between content and community — between attention and action.

Experience Qualification and Requirements

Essential experience

• Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
• Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
• Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.

Essential skills & qualities

• Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
• Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
• Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
• Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
• Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
• Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.

Desirable 

• Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
• Familiarity with safeguarding principles, escalation workflows, and online safety practices.

Training & support provided

• Safeguarding protocols and escalation pathways.
• Platform-specific engagement standards and tone-of-voice guidance.
• Escalation and reporting systems, including how to log risks and recurring themes.

Main Responsibilities/ Key Duties

• Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
• Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
• Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
• Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
• Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
• Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
• Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
• Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
• Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
• Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.

This role is not suitable if you:

• Want to debate or argue online
• Struggle with emotional boundaries
• Seek influencer-style engagement
• Want creative control over content
• Are unable to follow safeguarding procedures strictly

This is not about visibility — it is about responsibility.

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and trust
• Emotional maturity is essential
• Paid roles will emerge as the organisation becomes financially sustainable

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A short scenario-based engagement discussion

If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.

 A Final Word
Social media is about people, not platforms.

If you know that:

• Trust is built through presence, care, and consistency
• Boundaries are a form of protection, not distance
• Privacy and consent are safeguarding responsibilities
• How we respond matters as much as what we post

Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.  

We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector. 

Responsibilities typically include: 

• Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries 

• Typing, compiling, and preparing reports, presentations, and correspondence. 

• Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR. 

• Managing databases and filing systems. 

• Implementing and maintaining procedures/policies & administrative systems 

• Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

• Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.  

• Communication skills: should be able to communicate effectively in writing. 

• Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

• Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats each year and the majority of these success stories are thanks to the dedication and effort of our passionate volunteers. Our recruitment support volunteers help local volunteer groups and teams by promoting volunteer roles, matching passionate cat loving volunteers to roles and informing potential volunteers about the variety of volunteer roles available at Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Identifying opportunities for volunteer involvement
• Planning volunteer recruitment campaigns
• Managing volunteer recruitment by advertising and promoting roles
• Overseeing the volunteer application process
• Meeting potential volunteers and providing information about roles
• Matching potential volunteers with suitable roles
• Promoting a culture of volunteering best practice

Time expectation 

Our recruitment support volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. 

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Become a Trustee at Dougie Mac Hospice. Help shape the future of palliative and end-of-life care in Staffordshire. We’re seeking committed individuals who share our CARE values to support strong governance and help guide our all-age hospice serving our local community.

What will you be doing?

The Board requires a broad mix of skill, experience and attributes to achieve the efficient and effective governance of the organisation. Trustees need the knowledge, experience, aptitude and commitment to make a significant contribution to the Board. The hospice’s governing document allows for 6 – 15 trustees at any one time. We are committed to building a diverse Board that reflects the community we serve.

The voting members of the Board are responsible for the governance of the organisation. They must ensure that it operates in a manner that:

• Enables it to fulfil the objectives set out in the governing document
• Utilises assets and resources for charitable purposes in line with the governing document
• Gives due attention to charitable and company law
• Adheres to the organisation’s philosophy and values
• Upholds the reputation of the organisation.

Trustees must always act in the best interests of Dougie Mac, working together to put patients, families and the wider community at the heart of every decision. This is a voluntary role and Trustees cannot pursue their own professional and business interests, to personally benefit from their position.

As a Trustee of Dougie Mac, you will play a key role in ensuring the hospice is well-governed, financially resilient and able to meet the needs of our community now and in the future. Trustees collectively:

• Provide strategic leadership and help shape organisational priorities.
• Ensure our resources are used effectively and in line with charitable objectives.
• Oversee organisational performance, risk management and financial sustainability.
• Support and challenge the Executive Team to deliver high-quality care.
• Uphold our values and safeguard the reputation of the hospice.
• Act as ambassadors for Dougie Mac in the community and within their networks.

This is a voluntary role that requires integrity, sound judgement, teamwork and a genuine commitment to supporting excellent hospice care.

�� Who Are We Looking For?

We welcome applications from people with diverse backgrounds, skills and lived experiences. You do not need previous trustee experience — just the right mindset, values and ability to contribute at Board level.

We are particularly interested in hearing from individuals with experience in:

• Senior leadership or board-level decision-making
• Strategy, governance or risk management
• Healthcare, palliative care or wider public sector services
• Finance, investment or commercial management
• HR, workforce, organisational development or culture
• Digital, data or information governance
• Community engagement, fundraising or voluntary sector work

Above all, you should bring curiosity, integrity, compassion, and the confidence to both support and constructively challenge.

⏰ Time Commitment

Trustees are expected to attend:

• 4 Board Meetings per year
• 2–4 Committee or Trading Board meetings
• The AGM
• The Annual Trustee Away Day

Additional preparation time and occasional hospice events are also expected.
Out-of-pocket expenses will be reimbursed.

What are we looking for?

We welcome applications from people with diverse backgrounds, skills and lived experiences. You do not need previous trustee experience — just the right mindset, values and ability to contribute at Board level.

We are particularly interested in hearing from individuals with experience in:

• Senior leadership or board-level decision-making
• Strategy, governance or risk management
• Healthcare, palliative care or wider public sector services
• Finance, investment or commercial management
• HR, workforce, organisational development or culture
• Digital, data or information governance
• Community engagement, fundraising or voluntary sector work

Above all, you should bring curiosity, integrity, compassion, and the confidence to both support and constructively challenge.

What difference will you make?

Why Join Dougie Mac?

As a Trustee, you will:

• Make a real, lasting difference to local families at the most difficult times in their lives.
• Help shape services across a unique all-age hospice.
• Join a values-driven Board that works collaboratively and respectfully.
• Become part of a warm, passionate, community-centred organisation.

Before you apply

• If you have any questions or would like an Application Pack, please email