Team support worker volunteer volunteer roles
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Richmond Foundation as a Non-Trustee Grants Committee Member and help shape a fairer, healthier future for our community.
Richmond Foundation is a long-established local charity with a proud history of supporting residents through grant-making, property management, and community initiatives. We are seeking new Non-Trustee (volunteer) members to join our Grants Committee and contribute to our vision: Everyone in Richmond has opportunities to build healthy and fulfilling lives.
Who We’re Looking For
We want to add Non-Trustee members to our Grants Committee to increase the breadth of knowledge and to provide different fresh perspectives into our grant making. We welcome applications from individuals who share our values of integrity, excellence, collaboration, agility, and ambition.
We are aiming to have six members of the Grants Committee with at least one being a non-trustee member, who will participate alongside our Trustees.
Our goal is to recruit people from a wide range of backgrounds, with different expertise, experience and knowledge. We want to make our committees more diverse and representative of the groups and people we support. You can read more about our commitment to Diversity, Equity, and Inclusion here.
We are keen to receive applications from people who:
- Are aged between 16 and 35
- Are from lower-income socio-economic backgrounds
- Have lived experience relevant to our work
- Are disabled or have a long-term health condition
- Are from communities experiencing racial inequity
We are committed to creating an inclusive recruitment process and are happy to provide reasonable adjustments to support applicants at any stage.
The role of a Non-Trustee Grants Committee Member
This is an exciting opportunity to work closely with the Richmond Foundation team to participate in important decisions around awarding funding and to influence policy and strategic direction.
Terms of appointment
Appointments will be for a two-year term, with the possibility of renewing for an additional two-year term.
You will need to:
- Uphold Richmond Foundation’s vision, mission, objectives, and values
- Attend at least four Grants Committee meetings per year at our central Richmond location (1.5 hours from 5:00pm to 6:30pm)
- Prepare for meetings by reading all relevant documentation and reviewing minutes
- Attend relevant training and at least one event/visit hosted by a grant-funded organisation each year
- Attend our annual AGM meeting in November
Responsibilities include:
- Provide strategic direction and expert guidance on our developing grants portfolio
- Maintain oversight of grant giving activities to ensure: it is in line with our strategic objectives and within agreed budget; grant giving practices are in line with agreed policy, legislation and good practice
- Receive and feedback on impact and other reporting
- Provide support and challenge to the Grants Director and team
- Occasionally attending internal briefings and training and other relevant external events on behalf of Richmond Foundation
- Contribute relevant specialist experience
General experience:
- Contribute to the discussions and decision-making that take place during meetings from a general point of view, as someone who has knowledge and experience relevant to the work of the committee
- A keen interest and understanding of the charitable sector
- An understanding of, and commitment to, safeguarding and diversity, equity and inclusion in the charitable sector and how this relates to grant-making
- Ability to take an independent view which varies from that of other committee members
- Relevant knowledge, perspective, insight, and understanding gathered through lived experience
To support you, we will:
- Provide background information to be discussed in an introductory session and supported by the Trustee and Committee Member Handbook
- Give initial training about Richmond Foundation and our grantmaking, with further training and support to enable you to fully take part in committee meetings
- Ongoing annual training and access to document library
- Link you with a Richmond Foundation Trustee who will act as a buddy. Before each committee meeting, they will offer support with preparing for the meeting and discuss any key issues with you
- Cover reasonable childcare, carer and travel costs if these are required to enable you to attend committee meetings
How to Apply
If you are interested in making a difference in Richmond and can contribute your time and expertise to help us deliver our charitable objectives, we would love to hear from you.
Full details, person specification and requirements, and application instructions are available in the Non-Trustee Grants Committee Member Recruitment pack.
Richmond Foundation are hosting a Webinar and Q+A for interested applicants on 18 March 2026. This will be an opportunity to learn more from our CEO, Chair and Trustees and ask questions. Details will be posted on our website.
The application deadline is 10:00am on Monday 13 April 2026
Interviews: Scheduled in May/June 2026
Term Commences: 23 September 2026 (with a short induction period beforehand)
Our vision is that everyone in Richmond has opportunities to build healthy and fulfilling lives.
The client requests no contact from agencies or media sales.
Make a difference in the lives of children and families. Become a PACT Trustee.
We are seeking an individual with strategic expertise in safeguarding gained within a children’s social care setting to join our exceptional Board of trustees. You do not need previous trustee experience as we provide a full induction and ongoing training. This is a unique chance to apply your expertise at strategic level, playing a pivotal role in ensuring we continue delivering high‑quality, trauma‑informed services, championing the welfare of vulnerable families, and shaping supportive policies that protect children and strengthen communities. If you are committed to making a lasting impact and guiding a charity that makes a positive difference to hundreds of lives every year, this is an incredible opportunity to join us on our mission.
PACT (Parents and Children Together) has been building and strengthening families since 1911 through outstanding adoption services and specialist therapeutic and trauma informed support services across Reading, the Thames Valley, and southern England. As one of the UK’s leading voluntary adoption agencies, we place children with loving, permanent families (over 84 placements last year) and offer lifelong specialist support through services like our Strengthening Families Team, CATCH and Adopter Champions. Alongside adoption, we empower women facing multiple disadvantages at Alana House and help children and their non‑abusing parents recover from trauma via our Bounce Back 4 Kids programme.
Who we are looking for
For this Safeguarding Lead Trustee role, we would welcome applications from interested individuals who have current strong understanding and experience of safeguarding legislation from within a children’s social care setting. We warmly welcome applications from people of all backgrounds and actively encourage individuals from underrepresented groups, including those with lived experience of adoption, care or disadvantage to apply. Diversity of thought and experience strengthens our Board, and we value perspectives from different communities, cultures and lived experiences. Your expertise will help us deliver inclusive, high quality services for children and families.
You do not need previous trustee experience to apply for this role as we will provide a full induction and ongoing training. Trustee roles are voluntary positions that are home-based with occasional travel to our Reading head office for in person board meetings or to collaborate with PACT colleagues relevant to your lead role (reasonable expenses covered). The time commitment is around one day per month, including quarterly Board meetings and input into wider charity matters. We aim to be flexible and will make adjustments where we can support accessibility and your availability.
What would you get as a PACT trustee?
· Satisfaction of helping vulnerable children, women and families, and giving something back
· An opportunity to exercise your skills and knowledge, possibly in a different environment or context
· A chance to contribute to the charity’s strategic growth
· A chance to expand your experience of charities and gain new skills
· An opportunity to work alongside other skilled and committed trustees
· High-quality induction, training and support from us and other charity-support organisations
· Being a Trustee can support the acquisition of valuable skills and experience that support career development
We understand that becoming a trustee is a commitment and you want to ensure that you are applying for a role that matches your values and requirements. You will find lots more information about PACT on our website and one of our current trustees has also kindly provided a short video with further details.
If you believe you can contribute to the skills and diversity of our Board and would like to apply, please visit the volunteer page of our website where you will find the trustee recruitment pack and application form.
We are committed to making our recruitment process accessible. If you need the information in a different format or require adjustments during the application process, please let us know.
The closing date for applications is Sunday 22nd March 2026 with interviews to take place on Thursday 26th March 2026.
We look forward to hearing from you!
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including an Enhanced Disclosure Barring Service (DBS) check.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Airplay is part of the RAF Benevolent fund and run by One YMCA. We provide youth clubs for children aged eight to eighteen which includes Ben Clubs for children aged 5 to 7 too. We provide a range of social activities in state-of-the-art facilities with sessions run by our friendly youth workers.
Location
Multiple locations available across:
· Oxfordshire (RAF Benson/RAF Brize Norton)
· Bedfordshire (RAF Henlow)
· Buckinghamshire (RAF Halton/High Wycombe)
· Wales (RAF Valley)
· Wiltshire (MOD Boscombe Down)
· Hampshire (RAF Odiham)
· Cornwall (RAF St Mawgan)
· West Midlands (RAF Cosford)
· Shropshire (RAF Shawbury)
· Hampshire (RAF Odiham)
MAIN TASKS/RESPONSIBILITIES:
· To support the provision of the Airplay and Ben Club activities and workshops
· Developing relationships with young people in a safe environment
· Supervising children and young people in activities, workshops and discussion sessions
· Engaging in learning and play with younger children
· Working with children and young people to track their progress
· Data entry/light admin work may be required
YOU WILL NEED:
· Good communication skills
· Knowledge/Experience of working with children/young people/families
· Ability to engage with young people
· Team player with a flexible approach
· Non-judgmental and understanding in the differing needs of families
· Any practical skills to assist with activities
· Basic understanding of confidentiality and safeguarding
· Respect the Christian Ethos of One YMCA and uphold its values
YOU WILL RECEIVE:
· A full induction to Airplay will be provided
· Requirement to complete online e-learning including Safeguarding and Health & Safety
· A menu of optional training will be provided
· Ongoing support and regular 1 to 1s
· Opportunities to attend volunteer meetings and events
· You will be required to undergo an enhanced DBS check
· Additional checks may be required for individual RAF Stations
· Two references will be required
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Family Liaison
Reporting to: Volunteer Leadership Team - Family Support Lead
Organisation: Sevenoaks Welcomes Refugees (SWR)
Location: Swanley or able to travel to Swanley
Time Commitment: 1-2 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)
Organisation Overview
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.
Purpose of Role:
Would you like to make a crucial difference for the better to the life and welfare of a refugee family as they settle into life in Britain helping them to achieve independence and social integration in their new surroundings? As a Family Liaison, you will be a vital friendly link and mentor for the family to help them navigate through difficulties that they may encounter on their path to independent living in our district. It is a very important and rewarding role.
Key Responsibilities: ● Where the family is new, help them to settle in and pass on requests for help and equipment. ● See over the welfare and requirements of the family which will change incrementally over time. The level of support should gradually diminish as the family becomes more independent. ● Liaise with local government support workers (Refugee Council) as needed while the family is still receiving support from them. ● Liaise with the team around the family - general support, language and education - so that they work together; moderate a Whatsapp group for all volunteers supporting the family, whatever their role. ● Encourage and monitor the family’s path to independence ● Liaise with Education, Language and Employment specialities.
● Keep the Volunteer Leadership Team (VLT) Family Support Lead up to date as needed.
Skills & Qualities Needed
You need to be:
● compassionate, patient, and non-judgmental
● good at communication
● organized with good attention to detail.
● flexible and adaptable to different family needs and cultural backgrounds.
● reasonably IT literate
It would help if you had a background in health, teaching, social services or other service related charities - BUT it is not essential, a practical attitude is needed.
Time and location
The weekly commitment might be 1-2 hours particularly initially, tapering down as the families become more independent. This is not an online job and the family is located in Swanley.
Support & Training Provided As well as general training for SWR volunteers on the essentials such as safeguarding and cultural awareness, we run workshops to find out more about how we can help children in their path through education, language learning and other matters that may be relevant. The VLT will ensure that the Family Liaison has support and backup as required and a mentor will be appointed to help a new Family Liaison in the initial stages of taking up the role.
We welcome refugees into Sevenoaks District, supporting social integration and economic independence through practical support and access to services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference to families facing financial hardship?
Bromley Brighter Beginnings is a local charity founded in 2012 which provides essential baby, child and household items to families facing poverty.
We believe no child should be disadvantaged because of financial hardship, and no parent should have to struggle to meet their family’s basic needs.
Join our team as a Grants & Fundraising Volunteer and help secure the funding that keeps our services going. In this role, you’ll support our Fundraising & Communications Lead with tasks that directly impact how many families we’re able to help.
What You’ll Do
- Research and identify potential grant funding opportunities (“horizon scanning”)
- Help maintain our 'tracker' of funding opportunities
- Assist with drafting and editing grant applications
- Attend relevant online events or webinars to stay up to date with funding trends
- Support the preparation of reports and updates for current funders
About You
You’ll thrive in this role if you have:
- Experience of researching and / or writing grant applications / funding bids
- Great attention to detail
- Good IT skills
- An understanding of the charity sector (helpful but not essential)
- The ability to work independently and meet deadlines
- A genuine commitment to supporting families living in poverty
For further information on the role and details of how to apply please visit our website.
Our mission is to relieve the pressure of poverty on families in Bromley in a practical way by providing them with baby, child and household items.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our small friendly Charity Shop in South Westminster
As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team! You will receive excellent support and opportunities to learn team skills and customer service. You can obtain a reference for future employers.
How does this role make a difference?
You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.
What will you be doing?
Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:
· Customer service on the till
· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team
· Greeting and helping customers
· Replenishing the stock on the shop floor
· Sorting donations
· Helping present top items in window display and around the shop
· Promoting the work of the Centre to the public
Want to increase your skills in retail?
If you want to develop in this role, we are keen to support you. There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers. Let us know if this interests you. We also have employment advisors who can provide employment support. Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.
What are we looking for?
No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:
· Over 16+
· Good spoken English needed – at least Entry Level 3
· The ability to contribute to a positive team culture and atmosphere
· Be able to provide a friendly, high-quality service to customers
· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect
· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room. Manual handling training will be given.
What is the time commitment?
The shop opening hours are 10am – 4.30pm, Monday – Friday. A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.
How will you be supported?
· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.
· You will receive a Centre induction from a Volunteer Coordinator
· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.
· For volunteers who stay for more than three months, we are happy to provide a reference.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Nehemiah Project is a small charity that supports men with experience of addiction to break the cycle of addiction and crime. We do this through supported living, programmes, key worker support, rebuilding family connections and providing move-on support to aid transition to independent living. We currently operate from houses in Streatham and Croydon.
We are a Christian-based charity open to men of all faiths and none. We have a partnership with the British Association of the Order of Malta who provide expertise, funding and volunteer support.
Our trustees play a vital role in making sure that The Nehemiah Project (TNP) achieves its core purpose of breaking the cycle of addiction and reoffending. They oversee the overall management and administration of the charity. They also ensure that TNP has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable TNP to grow and thrive.
As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of the Nehemiah Project' s financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation. The Nehemiah Project is a registered charity and a company limited by guarantee.
Treasurer Role
- Overseeing the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees.
- Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
- Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
- Monitoring and advising on the financial viability of the charity.
- Overseeing financial controls and adherence to systems, regularly liaising with Chief Executive
- Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process Ensuring investments and assets are maximised.
- Lead on the appointment of and liaison with external auditors.
- Oversee the development and implementation of systems for appraising, mitigating and reporting corporate risk.
- Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies, for example, the Charity Commission and/or the Registrar of Companies.
- Keeping the board informed about its financial duties and responsibilities and liaising with the Chief Executive to develop the financial understanding of the Board of Trustees.
What we are looking for?
- A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.
- A strategic thinker with an ability to balance risk and opportunity.
- Clear communicator with the ability to bring the financial information alive to non-finance specialists. Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors
- We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.
In addition to the above, the Treasurer will also have the responsibilities and qualities of all trustees. Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.
Responsibilities of all trustees
- Support and provide advice on TNP' s purpose, vision, goals and activities.
- Approve operational strategies and policies, and monitor and evaluate their implementation.
- Oversee TNP' s financial plans and budgets and monitor and evaluate progress.
- Ensure the effective and efficient administration of the organisation.
- Ensure that key risks are being identified, monitored and controlled effectively.
- Review and approve TNP’s financial statements.
- Provide support and challenge to TNP’s CEO in the exercise of their delegated authority and affairs. Keep abreast of changes in TNP’s operating environment.
- Contribute to regular reviews of TNP' s own governance. Attend Board meetings, adequately prepared to contribute to discussions.
- Use independent judgment, acting legally and in good faith to promote and protect TNP’s interests, to the exclusion of their own personal and/or any third party interests.
- Contribute to the broader promotion of TNP’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.
Personal skills and qualities
- To be sympathetic to and supportive of our Christian ethos. Practising Christian preferred.
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member. Effective communication skills and willingness to participate actively in discussion. A strong personal commitment to equity, diversity and inclusion.
- Enthusiasm for our vision and mission
Trustee Role Overview
Term: 4 years, renewable up to 7 years, with possible extension in exceptional cases under the Memorandum and Articles.
Remuneration: Voluntary role; reasonable expenses reimbursed.
Meetings: Attend four Board meetings a year (in person in Putney, with remote option).
Strategy Days: Up to one per year.
Events: Four annual celebration events at our houses; Trustees are encouraged to attend where possible
Committee Membership
Trustees may join one of three sub-groups — HR, Finance, or Fundraising — which meet remotely four times a year, with occasional ad hoc support to working groups or the executive team.
Financial Commitment No donation is required, though regular modest giving is encouraged.
More Information can be found in the Trustee Pack below.
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to get involved in the local community or perhaps have an interest in mental health? Volunteering in our mental health services is a rewarding and varied opportunity for someone who is interested in working in this field. You will support by offering a listening ear and will offer individuals tailored mental health support, alongside our team of trained workers. We are looking for a volunteer to facilitate a Men’s group. The group provides a safe, welcoming place for people to meet, share experiences and support each other’s growth.
What you will be doing
- Facilitate discussions
- Create a supportive environment for men to connect, share experiences, and empower each other
- Prepare hot drinks and snacks
- To negotiate/facilitate conflicts or disagreements that may arise during group meetings.
The skills you need
- Ability to create and maintain a safe environment where participants’ thoughts and feelings are valued, and group members are treated with fairness, equity and respect
- Experience of facilitating groups.
- Strong listening and communication skills
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)
Commitment: 6 hours/week (flexible)
Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.
What you gain: Communication skills, admin experience, confidence using IT, and full training.
You'll gain valuable transferable skills in communication, problem solving, teamwork.
Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.
The client requests no contact from agencies or media sales.
We are currently looking for Welcome and Reception Volunteers to join our supportive team in Brent. Shifts are available on Mondays, Tuesdays, Thursdays or Fridays (10am - 4pm) with a minimum commitment of one day a week. Same time each week for a minimum of six months.
Shortlisting will take place W/C 30th March and interviews will take place Tuesday 14th April.
How will I be ending homelessness?
As a Welcome and Reception Volunteer you will be the first point of contact for many people who need to access our services. This contact may set the tone for our relationship with that individual and whether they choose to get the help we can offer, so the warm, non-judgemental, and informative welcome you create could set them on the journey to ending their homelessness.
What will I be doing?
Tasks you will support the team with include:
- Welcome
- Welcoming visitors to the Skylight and ensuring they sign in and out
- Signposting to reception and information areas
- Directing members to activities within the Skylight and encouraging engagement
- Chat to members while they are waiting and offer and provide refreshments
- Ensuring information stands are well stocked and up to date
- Supporting with filling in of basic forms
- Carrying out building tours where required and/or showing members to their classes/appointments
- Reception
- Responding to and making telephone calls
- Checking members in and out on our MAPS (members records) database
- Notifying Lead Workers that members have arrived for their appointments
- Supporting with any front of house administration tasks including supporting Engagement and Assessment Officers with tasks such as sending out travel passes and conducting research when required
Who are we looking for?
To be successful in this role we are looking for someone who:
- Is an excellent communicator, confident in building relationships and creating welcoming, compassionate environments, and able to recognise conflict and remain calm in challenging situations.
- You should be confident interacting with individuals from a diverse range of backgrounds, including those with English as a second language
- Has a good level of English
- Is non-judgemental, patient, and reliable
- Has good IT and telephone skills with the ability to use internet, email, excel and databases
- Has good organisational skills
- Understands the importance of keeping an individual’s personal information secure and private and working within the boundaries of the role to keep everyone safe
- Is passionate about standing with Crisis and our members to end homelessness
What do I need to do this role?
As part of your recruitment, you will need to provide details for one referee, and we will complete a basic disclosure check. Your referee will need to be a professional or academic reference (this could include a reference from a volunteer role).
The client requests no contact from agencies or media sales.
We are currently looking for Welcome and Reception Volunteers to join our supportive team in Crisis Skylight London. Shifts are available on Mondays 9.30 - 1pm and Mondays 1 - 4.30pm. Same time each week for a minimum of six months. More shifts may become available.
Shortlisting will take place w/c 16th March and in-person interviews will be on Tuesday 24th March 2026.
How will I be ending homelessness?
As a Welcome and Reception Volunteer you will be the first point of contact for many people who need to access our services. This contact may set the tone for our relationship with that individual and whether they choose to get the help we can offer, so the warm, non-judgemental, and informative welcome you create could set them on the journey to ending their homelessness.
What will I be doing?
Tasks you will support the team with include:
- Welcome
- Welcoming visitors to the Skylight and ensuring they sign in and out
- Signposting to reception and information areas
- Directing members to activities within the Skylight and encouraging engagement
- Chat to members while they are waiting and offer and provide refreshments
- Ensuring information stands are well stocked and up to date
- Supporting with filling in of basic forms
- Carrying out building tours where required and/or showing members to their classes/appointments
- Reception
- Responding to and making telephone calls
- Checking members in and out on our MAPS (members records) database
- Notifying Lead Workers that members have arrived for their appointments
- Supporting with any front of house administration tasks including supporting Engagement and Assessment Officers with tasks such as sending out travel passes and conducting research when required
Who are we looking for?
To be successful in this role we are looking for someone who:
- Is an excellent communicator, confident in building relationships and creating welcoming, compassionate environments, and able to recognise conflict and remain calm in challenging situations.
- You should be confident interacting with individuals from a diverse range of backgrounds, including those with English as a second language
- Has a good level of English
- Is non-judgemental, patient, and reliable
- Has good IT and telephone skills with the ability to use internet, email, excel and databases
- Has good organisational skills
- Understands the importance of keeping an individual’s personal information secure and private and working within the boundaries of the role to keep everyone safe
- Is passionate about standing with Crisis and our members to end homelessness
What do I need to do this role?
As part of your recruitment, you will need to provide details for one referee, and we will complete a basic disclosure check. Your referee will need to be a professional or academic reference (this could include a reference from a volunteer role).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role would be in the SHPS Refugee Integration and Housing Team in Brent. The volunteer would support Refugee Housing Coaches to ensure clients are achieving their integration goals by meeting with them in person at the Crisis Skylight Brent (CSB) to review their Integration Support Plan (developed with their Coach), and connecting them with relevant community organizations and opportunities.
What will I be doing?
After clients are supported by Coaches to secure move-on accommodation from the asylum hotels in Wembley, they will be supported by the SHPS Refugee Service for an additional 8 months to sustain their accommodation and focus on their integration goals. The volunteer would help clients to achieve their goals by developing a comprehensive understanding of local services and opportunities i.e finding local ESOL classes, employment support, befriending opportunities, health and leisure activities and much more. The role will involve both mapping local integration opportunities and working 1:1 with clients at CSB to develop their integration plan and signpost/refer accordingly. The volunteer will then liaise with Coaches to update on the integration work completed with clients, and to share key learnings re local services/opportunities.
Who are we looking for?
To be successful in this role we are looking for someone who:
- Is empathetic and compassionate to the needs of those experiencing homelessness
- Is able to communicate well with individuals from a wide range of backgrounds including those who have a range of needs (for example mental health and substance misuse) and who may have English as a second language
- Is a good listener and patient
- Has an awareness of their local community
- Has a good level of IT literacy as you will need to update member records and support members with understanding websites, email Lead Workers and carry out research
- Can manage difficult conversations, respond in a safe and appropriate way and take the right actions
- Understands the importance of keeping an individual’s personal information secure and private and working within the boundaries of the role to keep everyone safe
- Is passionate about standing with Crisis and our members to end homelessness
What do I need to do this role?
As part of your recruitment, you will need to provide details for one referee, and we will complete an enhanced disclosure check. Your referee will need to be a professional or academic reference (this could include a referee from a volunteering role).
This role will be based at Crisis Skylight Brent : 1-2 Bank Buildings, High Street, Harlesden, London, NW10 4LT
Any reasonable expenses incurred in relation to the role will be reimbursed.
We hope this will be a fulfilling opportunity to work with our refugee clients to support their integration ambitions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT MARY’S
At Mary’s Youth Club, we’re not just a youth club – we’re a vibrant, inclusive community where young people aged 10–19 (up to 25 for those with disabilities) come together to share, grow, learn, and enjoy themselves. We believe in creating joyful and enriching experiences that empower every young person who walks through our doors.
Our open access youth club runs exciting and diverse programmes Monday to Friday, including school holidays. Whether it’s the energy of drop-in activities like gaming, sports, and board games, or the focused buzz of creative arts, health and wellbeing sessions, life skills workshops, or youth-led social action – there’s always something happening at Mary’s. Young people help shape our programmes, and we champion their independence, creativity, and voice.
Young people describe us as “like a family” – a safe, friendly, and welcoming space where they can be themselves. Our team is deeply rooted in youth work values: inclusion, equality, justice, reflection, and lifelong learning. Together, we work to support young people to navigate challenges and take steps toward brighter futures.
VOLUNTEER WITH US!
Volunteer role title: Volunteer Chef/Cook/Kitchen Staff
Hours: 2-3 hours on a Friday evening, from about 4.30/5pm
Help us to meet our goal of creating healthy meals for young people, by volunteering in our kitchen!
We are looking for volunteers with a passion for cooking, nutrition and healthy eating, to assist in the kitchen independently, as a group, or alongside our youth workers and young people, preparing a warm meal for up to 40 young people.
You are welcome to come along as an assistant volunteering with the rest of the team, but we would also love volunteers who are interested in heathy eating to lead on this initiative, teaching those young people who choose to volunteer in the kitchen, food preparation skills, how to cook nutritious foods, as well as sharing the joy of eating together
This role will include:
- helping to prepare hot food by chopping vegetables, cooking etc
- serving the young people during the Friday evening dinner service.
- helping with cleaning up the dining room and the kitchen
If you are interested in taking a more active role/lead on this project then you would also lead on the menu planning and budgeting
The commitment
- We are looking for people who are able to commit 2-3 hours on a Friday, from 4.30/5pm
- This commitment is during term time (please note that additional volunteering in school holidays is beneficial to Youth Club delivery but not essential)
Experience
You do not need to have experience in catering, or to have volunteered before, as you will be well looked after by the team, but if you are interested in leading on this project then it would be beneficial to be able to demonstrate your knowledge/passion
Training
You will be given a full induction to Marys Youth Club.
This includes access to our training platform. The mandatory training for this role includes:
- Food hygiene and safety
- Safeguarding
- Health and Safety
- Equality and diversity
Essential for This Role
Safer Recruitment Checks:
- DBS is essential for this role (we will provide this)
- Completion of mandatory training modules as outlined above
- Interpersonal skills
- Time Management skills
- Team Work
- Ability to get stuck in
- Commitment to/ interest in, the work that we do
In return
You’ll be sharing your time and skills and gaining accreditations and valuable CV boosting skills
We will also provide, references and/or a volunteer certificate
Reasonable travel expenses can be covered
Note that we do also have other volunteer roles, both in the office and working directly with young people, so if you aren’t able to commit to Friday evenings, or have interests other than cooking/volunteering in the kitchen, then get in touch to discuss
Application Process
All potential volunteers are asked to first attend a volunteer intro call
After this intro call, potential volunteers are invited to come to the youth club to meet the young people and the youth workers, this is a chance to see if volunteering with us is a good fit
If you are invited to progress with your application, you will be asked to complete a DBS, provide us with 2 references, and complete the mandatory training listed above.
PLEASE NOTE THAT UNFORTUNATELY WE ARE NOT ABLE TO PROVIDE SPONSORSHIP, THEREFORE YOU DO NEED TO HAVE THE RIGHT TO WORK IN THE UK
We believe that being better connected improves the prospects of young people, brings greater opportunities and sets up young people for lifelong fulf


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a fluent Sylheti speaker with a passion for helping others? We are seeking dedicated volunteers to assist women in improving their English language skills. Improving someone’s understanding and spoken English language, will allow individuals to communicate and connect with people in their local community, widen their network of friendships and relationships, and provide people opportunity to improve their employability skills. We are looking for a face-to-face volunteer for a minimum of 1 hour per week who is available between hours 11am – 2.30pm Monday-Friday!
What you will be doing
- To support individuals who are not confident with spoken English to develop their reading, writing and conversational skills through one-to-one sessions.
- Agree a mutual agreeable time and frequency that works for both parties
- Engage in conversation, allowing the person to feel supported and comfortable to practice speaking English Preparing and delivering sessions independently including setting work and assessing
- To keep records of conversations and update the support worker on progress of sessions.
- Support with preparing for the “Live in the UK Citizenship Test”
The skills you need
- Good communication skills
- Ability to provide a supportive and inclusive atmosphere
- Fluent in Sylheti and English
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a fluent Farsi speaker with a passion for helping others? We are seeking dedicated volunteers to assist women in improving their English language skills. Improving someone’s understanding and spoken English language, will allow individuals to communicate and connect with people in their local community, widen their network of friendships and relationships, and provide people opportunity to improve their employability skills. We are looking for a face-to-face volunteer for a minimum of 1 hour per week who is available between hours 11am – 2.30pm Monday-Friday!
What you will be doing
- To support individuals who are not confident with spoken English to develop their reading, writing and conversational skills through one-to-one sessions.
- Agree a mutual agreeable time and frequency that works for both parties
- Engage in conversation, allowing the person to feel supported and comfortable to practice speaking English Preparing and delivering sessions independently including setting work and assessing
- To keep records of conversations and update the support worker on progress of sessions.
The skills you need
- Good communication skills
- Ability to provide a supportive and inclusive atmosphere
- Fluent in Farsi and English
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.





