Volunteer area development manager volunteer volunteer roles

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling. 

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

· Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.

· Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.

· Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.

· Conducting ID checks (where relevant) so the volunteer can begin the vetting process

· Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.

· Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns

· Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.

· Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.

· Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background

· Supporting any volunteers facing barriers to find a suitable role.

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.

· Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

· Use your skills, knowledge, and experience to benefit others.

· Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.

· Support and friendship from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  

· Access to a range of e-learning courses.

· Support from the Volunteer Development Manager and Trainer (per region)

· Access to the Volunteer Experience Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people, with good listening skills, patience, and a positive attitude  

· Good communication skills, both written and verbal

· Good written and spoken English.

· Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues

· Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.

· Ability to encourage and motivate all volunteers to undertake training.

· Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.

· Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the  smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.

• You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.

Duties

1. Exit Management

• Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
• Maintain accurate records of exits to inform retention and engagement strategies.
• Ensure compliance with organisational policies during volunteer departures.

2. Volunteer Inactivity Management

• Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
• Maintain updated records to track and report volunteer activity trends.

3. Grievance and Conflict Resolution

• Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
• Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
• Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.

4. Policy Execution and Compliance

• Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
• Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
• Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.

5. Volunteer Relations

• Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
• Actively promote inclusivity and diversity in all volunteer-related activities.

6. Compliance and Reporting

• Ensure all volunteer-related activities comply with organisational and legal standards.
• Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.

Requirements

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Good experience and foundation in employee/volunteer relations

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain

Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

Become a Fundraisng Team Leader Volunter!

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Ready to Make a Difference in 2026? Then come and Volunteer with Us.....

We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team…

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place for local people to find out more about how we help older people in their area. Our volunteers always enjoy being part of our shop teams; chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do.

As a Customer Service Volunteer you will get the chance to meet new people and make friends, plus play a vital role in helping to raise funds to support local older people.

You will be working on the shop floor as the welcoming face of our charity. Serving customers with a smile, using the till (don't worry, we will show you how) and handling money and sales.

When people come in to donate items you will be thanking them for their support and helping them to complete Gift Aid signups on our Gift Aid system.

You will help to make our shops look amazing; putting out items that the sorting teams have prepared, helping with merchandising, labelling and ensuring the shop is clean and always looking its' best.

You will need to be ok using a touch screen device as our tills run on a tablet, though we will always provide full training and some time for you to get used to using this first.

Lastly, you may have people enquiring about our work, or asking for help and we will provide you with all the details of where to refer them to within the charity.

It would be ideal if you could volunteer one shift a week, which is about four hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old please apply now.

Ready to Make a Difference in 2026? Then come and Volunteer with Us.........

We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team.

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.

Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.

In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.

We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.

After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.

You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.

When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.

You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.

It would be ideal if you could volunteer at least one shift a week, which is about three hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old please apply now!

Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.

With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.

As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.

We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.

What do you need to become a trustee?

Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:

● Insight into the organisation: considering CASL’s objects and its public benefit strategically

● Challenging constructively: clarifying facts; stimulating thought

● Analysing issues: being objective; evaluating risks; using evidence; planning ahead

● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value

● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture

● Confidence and self-awareness: collaborating with others; treating everyone with respect.

The Board also values specialist skills as assets among its members:

● experience or qualifications in:

 ‣ business or charity leadership

 ‣ equity, diversity and inclusion

 ‣ facilitation

 ‣ finance and accountancy

 ‣ human resources

 ‣ IT, AI or digital media

‣ law or governance

‣ local government

‣ marketing, PR or communications

‣ risk management, or

‣ strategy development

● past experience as a client or service user of this (or a similar) organisation

● a track record of charitable fundraising, or

● being an effective chair. 

Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:

● Committed - motivated, dedicated, persevering; plays an active role.

● Responsible - accountable, independent, reliable; accepts collective responsibility.

● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.

● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.

● Confident - independent; contributes constructively and expresses opinions courageously.

● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo

Salford Women’s Aid is committed to a world where domestic abuse and violence against women and girls is not tolerated, and where women and children can live in safety.

We empower survivors by providing safe spaces in our refuges, and community-based support after they leave.

Salford Women’s Aid provides a range of life saving and life changing services. We put the experiences of survivors at the heart of our work and help amplify their voices. Our specialist staff understand the diverse and complex needs of women and their children – and we are experts in the dynamics of domestic abuse and gender-based violence.

We are committed to enabling people to break free from domestic abuse.

Role Summary

Oversee the charity’s financial risk-management process and report financial health to the board of trustees at regular intervals.

Acts as a counter signatory on applications to funders and working with appointed accountants to ensure that annual accounts are submitted to all relevant regulators in a timely fashion.

Turn Influence Into Impact

Influential Stars is a UK based, purpose led platform that brings together creators with BIG hearts, public figures and supporters to raise funds and awareness for causes that truly matter. From community led campaigns to support for individuals and families facing life limiting illness, everything we do is rooted in compassion, transparency and real impact.

Up to 85% of net profits go directly to charitable causes, ensuring every campaign delivers genuine good.

We are a close knit family of volunteers, united by shared values and a belief in using influence for positive change. While we work remotely, we value real human connection and, where possible, enjoy meeting as a team in person.

We are now looking for a Senior Social Media Manager to join us. This is a remote voluntary role, open to full time or part time applicants.

The Role

You will take senior ownership of Influential Stars’ social media presence across Instagram, TikTok, Facebook, YouTube and LinkedIn, helping shape how we show up across communities in the UK.

This is a hands on role for someone confident in planning, creating and scheduling content with purpose.

Your Responsibilities Will Include:

• Managing and growing our social media presence across multiple platforms
• Planning, creating and scheduling consistent daily content, typically two to three posts per day
• Ensuring all content aligns with our branding, tone of voice and mission
• Sharing stories and campaigns that inspire awareness, connection and action
• Managing content calendars and scheduling tools confidently

What We Are Looking For

• Proven experience managing social media across multiple platforms
• Strong understanding of engagement and awareness driven content
• Confidence working independently and taking ownership of output
• A proactive, organised approach
• A genuine connection to our mission and values

While this is a fully remote role, we would ideally love to hear from candidates based in London, Hertfordshire or the surrounding areas. This allows for occasional in person meet ups and helps us maintain a natural, family like team culture. That said, we warmly welcome applications from anywhere across the UK.

What Is In It For You?

• Senior level responsibility within a purpose led platform
• A visible, impact focused portfolio
• Creative freedom and flexible remote working
• Clear credit for your work and professional references
• The opportunity to make a real difference

Application

If this role resonates with you, please send links to recent social media work or accounts you have previously managed.

Shop Volunteering Opportunities

Kensington

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop is open Monday - Saturday 10:00-18:00 and Sunday 11:00-17:00

Location: 211 Kensington High Street, London, W8 6BD 

Supervised by: Community Shop Manager/Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role  

• Volunteering in the community

Our Van Driver’s mates are out and about supporting drivers with delivering and collecting stock throughout the local area. They play a key part in getting donations to and from shops. This role does require the ability to lift heavy items. 

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact the volunteering team

Department: Events / Income Generation
Location:  Middlesbrough Football Club
Time Requirement:5pm – 12.30am 
Date: Saturday 28th March 2026
DBS Check needed? No
Age Requirements: 18 years +

Role Summary: 

We’re looking for enthusiastic and friendly volunteers to join our event support team. As a volunteer, you’ll play a key part in creating an enjoyable and memorable experience for our guests. Tasks may include welcoming and directing attendees, assisting with registration and seating, supporting activity areas (such as the casino, photo booth, or auctions), and providing general help throughout the evening.

Key Responsibilities
 
 Welcome guests on arrival with a friendly and professional approach.
 Guide guests to seating, activity areas, restrooms, bars and exits as needed.
 Support themed event zones (e.g., casino tables, photo booth, raffle/auction areas)
 Provide general event information and answer basic guest queries.
 Monitor assigned areas to ensure safety, comfort and smooth guest flow.
 Communicate any issues or questions promptly to the event manager or supervisor.
 Help with the setup and reset of materials, signage, and activity stations where required.
 Encourage guest participation in fundraising, raffles or competitions.
 Maintain a professional, approachable, and positive attitude throughout the event.

 Personal qualities: 

Volunteers in this role should demonstrate:

• Compassion and empathy when interacting with guests and fellow volunteers.
• Tact and sensitivity when supporting guests who may need extra assistance or reassurance.
• Excellent communication skills, both in giving clear information and listening attentively.
• Ability to work independently and as part of a team, staying proactive when tasks arise.
• Good attention to detail, ensuring tasks are completed accurately and efficiently.
• Polite and approachable, helping guests feel welcome and valued.
• Professional attitude, maintaining high standards of presentation and behaviour throughout the event.

Training requirements:

As a Annual Ball Volunteer you will complete the following training:

• Teesside Hospice mandatory training
• Volunteer induction training
• Any other training identified as appropriate to the role

Support and supervision:

Your first line of support and for any enquiries will be Tilly Roberts to support you in your role. 

Communications:

Tilly Roberts (Events and Community Manager) will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.

You will be provided with a Teesside Hospice volunteer badge 

Benefits:

• 20% discount off purchases made in our shops.
• Opportunities for training and personal development
• Reimbursement of reasonable travel expenses
• Provided lunch if you volunteer for more than 5 hours per day
• Access to discounts with other retailers and companies
• 10% discount in the Northgate Tea Rooms.

If you're friendly, reliable, and eager to contribute to our cause, we'd love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Why do we need your help?

Food banks provide three-day emergency food parcels for people in crisis, working in partnership with organisations across the community. Drivers play a fundamental role in the running of the food bank, collecting food donations from a variety of locations such as supermarkets or churches across the local area as well as distributing the sorted donations from the warehouse to the local food bank centres. You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us.

What will you be doing?

• Collecting food donations from collection points such as supermarkets, schools and churches within Brent

• Coordinating with the warehouse manager and supermarket community champions

• Delivering the food donations to the warehouse, located in Willesden

• Transporting sorted food from the warehouse across two food banks within Brent

• Regular loading and unloading of vehicles, helping your driver buddy

• Regular driving across the local area

The skills you need:

• Clean and current driving licence

• Physically strong and capable of carrying heavy boxes of canned foods

• Experienced and confident driver, you will be driving a small van around Brent

• Adaptable and flexible, sometimes we need to change your driving route or times

• Personable and committed, you will be the representatives of Brent Foodbank amongst our supermarket community

• You will need to follow the driving policy of the food bank

• You should enjoy being part of a volunteer team

• Have an eye for detail and be able to solve problems

• If you can’t drive but enjoy being out on the road, you can also be a driver buddy!

What’s in it for you?

• Using your existing skills to make a difference

• Meet new people who share your passion to end poverty in the community

• Make a real difference to the running of your food bank

• The opportunity to serve your local community

You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us. 

We recognise that we have under-represented groups within our team. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as parents or carers who are re-entering volunteering after a career break, people who are LGBTQ+, from Black, Asian, and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition.