Office Support Assistant Volunteer Roles in Birmingham

Job description

Overview
We are seeking a motivated and detail-oriented Administrative Intern to join our team. This internship offers an excellent opportunity for individuals looking to gain hands-on experience in an office environment while developing essential administrative skills. The ideal candidate will be organised, possess strong communication abilities, and be eager to learn about various office functions.

Duties

• Assist with data entry tasks, ensuring accuracy and attention to detail.
• Support the administrative team with clerical duties, including filing, scanning, and organising documents.
• Manage Business inventory, ensuring that all necessary materials are readily available.
• Handle phone calls and emails with professionalism, demonstrating excellent phone etiquette.
• Utilise Google Suite for document creation, spreadsheets, and presentations.
• Learn and assist with QuickBooks for basic financial record keeping and invoicing.
• Collaborate with team members on various projects as needed.
• Attend team meeting and take minutes

Requirements

• Familiarity with computerised systems and basic software applications is essential.
• Proficiency in Google Suite (Docs, Sheets, Slides) is preferred.
• Experience or coursework in administrative tasks is advantageous but not mandatory.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent verbal and written communication skills.
• A keen eye for detail and a commitment to producing high-quality work.
• Ability to work independently as well as part of a team.

This internship is designed to provide valuable experience in an administrative capacity while contributing positively to our organisation. We look forward to welcoming a new member to our team who is eager to learn and grow within a professional setting.

This role is an expense only

Main purpose of role:

To support the Fundraising Manager with all aspects of fundraising, with a particular focus on donor stewardship, and small grants/trusts/community fundraising.

The role will be hands on and has the potential for you to learn and develop a variety of fundraising skills.

Responsibilities and key tasks:

• To research and draft applications to small grants and trust.

• Proactively use the fundraising database to develop and manage supporters and ensure all activities are recorded accurately and in line with GDPR

• To assist the Fundraising Manager/Treasurer with the reconciliation of our income and financial processes.

• To assist the Fundraising Manager with the planning and collation of the annual and biannual major funders monitoring reports requests.

• General fundraising/administration duties, as and when required

• This role is expected to meet the minimum financial target per year.

Knowledge, Skills and Attributes

Essential

Excellent written and oral communication skills.  Ability to work independently and a strong team player. Strong relationship building and interpersonal skills and the ability to deal with a diverse range of people. Ability to deal with information in a confidential manner. Highly organised with ability to prioritise a varied and demanding workload. Confident IT skills including Microsoft Office. Desirable. Project management skills. Experience working in a voluntary sector preferrable but not essential.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Provide support to the CEO on matters of urgency and importance to the organization.
• Manage the agenda for meetings the CEO holds ensuring all actions are allocated for actioning
• Sign post management across the organisation as required
• Handle multiple tasks and priorities simultaneously
• Organizing and coordinating meetings, appointments, and events to ensure efficient time management for the CEO
• Handling Communications: Acting as the first point of contact for the CEO, managing correspondence.
• Preparing reports, presentations, and other documents needed for meetings and decision-making.
• Assisting with various administrative tasks such as record-keeping and office management.
• Coordinating specific tasks as assigned by the CEO
• Acting as a bridge between the CEO and other senior management, ensuring smooth communication

Requirements

• Excellent communication skills.
• Excellent organizational skills.
• Experience in fast-paced environments.
• Good IT skills.
• Ability to use remote systems.
• Ability to engage with others well.
• Good people skills.

Benefits

• This is a UK-based, 100% fully remote and flexible role.
• Supportive team and management to enhance your skills and build on your experience.
• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Shannon Trust Volunteer Equality, Diversity, Inclusion and Belonging (EDIB) Volunteer

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?

Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning.  As our Equality, Diversity, Inclusion and Belonging (EDIB) Volunteer your role will help us to make this a reality by providing support with a variety of EDIB administrative tasks. This will include supporting with organising EDIB meetings, training and events, taking minutes for EDIB meetings and focus groups, explore EDIB data and information, and other EDIB related admin tasks as needed. We are seeking a proactive, committed, and enthusiastic individual to join our team and help us continue our journey.

This is a home-based role and we are looking for a volunteer who can commit to 7 hours per week on a consistent and reliable basis - the role has been listed as permanent however this is a voluntary role only. The individual will ideally have previous experience of working with a Diversity and Inclusion role or is keen to gain experience.  The ideal candidate will have an awarenss of religous and cultural events, able to operate relevant IT applications including Microsoft Office, have experience of working under pressure and to deadlines and have access to a personal laptop and homeworking space. 

Volunteer benefits include; induction training and ongoing training, support and development in the role, flexible working, recognition for your contribution and reimbursement of expenses where applicable. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome volunteer applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

Closing date: Midnight Monday 3 March - Please note interviews will be conducted on a rolling basis and we may close this vacancy early. 

EmpowerHer Foundation Africa is committed to addressing critical social and environmental challenges that affect women in our communities. We believe in empowering women through education, entrepreneurship, health, and personal safety, ensuring they have the tools and resources to thrive through:

• Educational Workshops and Training Programs: We are developing comprehensive training programs focused on business skills, women’s health, and food production. Our workshops will include financial literacy, entrepreneurial skills, and sustainable agricultural techniques.

• Microloans for Women Entrepreneurs: By providing low-interest loans, we can empower women to start their businesses, creating a ripple effect of economic independence and community growth.

• Distribution of Sanitary Products: We are creating partnerships with local businesses and NGOs to distribute sanitary towels and grooming products, ensuring women and girls have access to essential hygiene necessities.

• Community-Based Support Networks: By fostering community support groups that focus on addressing GBV, we aim to create a safe space for women to share experiences, seek help, and obtain education on their right.

Administrator

Volunteer Role Description (remote, unpaid)

Responsibilities for Administrator position at EmpowerHer Foundation:

1. Office Management: Oversee daily operations of the foundation’s office, ensuring a smooth workflow and a positive environment for staff and volunteers.

2. Communication Coordination: Serve as the primary point of contact for internal and external communications, managing emails, phone calls, and correspondence with stakeholders.

3. Event Planning and Coordination: Assist in planning, organizing, and executing events, workshops, and community outreach initiatives that align with the foundation’s mission.

4. Database Management: Maintain and update the foundation’s database, ensuring accurate record-keeping of donor information, volunteer hours, and program data.

5. Financial Administration: Support basic financial operations, including tracking donations, processing reimbursements, and assisting with budget preparation.

6. Grant Research and Application Support: Research potential grant opportunities and assist in the preparation of proposals and reports to funders.

7. Volunteer Management: Help recruit, onboard, and coordinate volunteers, as well as provide them with the necessary support and resources for their roles.

8. Social Media and Marketing Support: Assist in managing the foundation’s social media accounts and help create marketing materials to promote events and initiatives.

9. Meeting Coordination: Organize and schedule meetings, taking minutes and ensuring actionable items are tracked and followed up on appropriately.

10. Program Evaluation and Reporting: Support the evaluation and reporting processes of programs, including gathering data, preparing reports, and analyzing impact assessments.

This position offers a valuable opportunity to gain hands-on experience in non-profit administration while contributing to a meaningful cause. If performance is satisfactory during the 6-month engagement, there is potential for future employment with the foundation.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 weeks

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Volunteer Role Description

Light Touch Volunteer

Responsible to: Volunteer Coordinator

Time commitment: Minimum 3 hour’s a week

Location: Home

About the service

North East Wales Mind is a progressive mental health organisation that supports people experiencing mental health difficulties to flourish. The aim of our work is to help people build on their strengths, overcome obstacles, and become more in control of their lives. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Flintshire and Wrexham to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.

Purpose of role:

To provide phone support to service users from home/ office. This role is flexible (you can make calls anytime between 5-7pm and requires you to call a client for up to half an hour a week for a period of up to 3 months.

Must have access to the internet and a phone that can switch to private setting or NEWMIND can provide them with a phone, or use of office equipment.

Main tasks:

· Providing emotional support via phone

· Assessing surrounding support

· Advising them with available provisions and services locally

· Providing practical support such as learning activities, wellbeing practises and links available to service user from home

· Writing records of dates and times and phone discussions

· Reporting back to the Volunteer Coordinator via email and phone for any extra available support

· Report any safeguarding concerns immediately to a member of staff.

What we are looking for:

· Confident and effective communication

· Understanding of professional boundaries

· Caring nature

· Knowledge of local services is desired.

· Lived experience of mental health difficulty desirable

· Understanding of, or experience of caring for someone with mental health difficulty, can be helpful but is not essential.

· Good listening skills, non-judgemental attitude, and empathy

· Ability to motivate.

· Ability to deal with stressful and difficult situations in a calm manner.

· Commitment for a minimum of 6 months

· Volunteers must be aged 18 and over.

What we can offer you:

· All volunteers will receive training in mental health awareness, confidentiality, boundaries, risk management, plus on-going training relevant to the role.

· Regular supervision with the Volunteer Coordinator

· Volunteer expenses

For everyone, for ever starts with every one of us.

We’re looking for great people to help protect nature, beauty and history for the next generation. The National Trust Council is a unique opportunity to bring your skills and experience to ensure we deliver our objectives as a charity. It’s also an exciting time to join our Council as the Trust goes into a new strategy period. Our Strategy: People and Nature Thriving.

Our Council members make important appointments, help inform strategy and keep us connected to our members, local communities and the wider public. It’s important that the Council reflects the breadth and diversity of our work and the energy, enthusiasm and experience of Council members are invaluable to us. These volunteers make a real difference. And so could you. We welcome application from all members over the age of 18.

About the Council

The Council plays an important role in how the National Trust is governed. Its main responsibilities are:

• To appoint Trustees
• To monitor and support their work
• To ensure our strategy is consistent with our charitable purpose and that it is being delivered by the Board of Trustees

You can read more about our Council’s role and the Council’s current members on our website.

Council members are ambassadors for our work and inspire support for the Trust among members and the wider public.

The Council’s strength comes from the breadth of knowledge and experiences of the people on it. It has 36 members – an equal balance of elected and appointed people. The elected members are directly chosen by members of the National Trust. The appointed members come from organisations (chosen by our members every six years) which have a connection to the Trust’s work.

Wherever you are in your career path or whatever you do, your input could help us look after inspiring places for future generations. Now’s your chance to make a real difference.

Time Commitment

Council members will be elected from November 2025 for three years and can expect to spend about ten days a year on Council business. There are three Council meetings a year, including one which is held as part of a three-day visit hosted by one of our regions or countries. Meetings are likely to be a mix of in person and virtual. The time commitment is spread across these activities and includes time for preparation. There is also the opportunity to get more involved if you wish with additional briefings, informal property visits or by supporting the work of the Council’s committees.

Council meetings are usually held during the working day, allowing time for travel where appropriate. The 2026 schedule is as follows:

• Early February 2026
• Three days in June/July 2026 (regional visit)
• Early October 2026

Council members may serve a maximum of three three-year terms, subject to re-election or re-appointment. Some of our Council members go on to become Trustees.

Council membership is a voluntary role, therefore, as with all our volunteer roles, travel expenses are reimbursed, as are additional expenses incurred such as accommodation.

You can also read more about the specific responsibilities of the Council in section 1.13 of the Governance Handbook.

About You

We encourage applications from all backgrounds. Your unique ideas, experiences, and outlook will contribute to our diverse Council. Showcase your qualities and experiences—most importantly, demonstrate your passion for our work.

If you have knowledge, attributes and experience that you think will help our Council oversee our Board’s delivery of our strategy, please consider putting yourself forward.

The Council’s Nominations Committee, which oversees the election, is happy to receive applications from volunteers and non-members as well as members. However, in order to be eligible to stand for election to the Council our constitution requires that candidates are members of the National Trust. Membership will need to be taken up by 31 March 2025 if you wish to go forward to the election.

The Nominations Committee wishes to be fully inclusive and fair to all candidates. If you require any reasonable adjustments to submit your application, please let us know.

About the Election and Election Process

This year we are expecting to fill seven election vacancies for a three-year term starting after the AGM in November 2025.

Standing for election involves making an application to our Nominations Committee and having your candidacy published to our members in the autumn in the election material and on our website. In fairness to all candidates, you should not participate in any other methods of publicising your candidature.

A ballot of members is conducted in September/October and the results are usually announced at the AGM.

Please note that the Nominations Committee is required to recommend to members those candidates who they believe are best suited to undertaking the work of the Council. In reaching its recommendation, the Committee will consider how candidates demonstrate the broad range of the qualities and experience we’re looking for and can help the Trust achieve its ambition of being for everyone – you can find out more about these in the candidate information.

Any current members of the Council who are standing for re-election should note that attendance records for meetings will be published.

Please read our Code of Conduct which applies to everyone who volunteers in a non-executive capacity.

How to apply and closing date

If you would like to stand for election, you will need to complete an application which contains the following:

• A candidate information form [JH1] which includes your election statement and answers to two questions posed by the Nominations Committee, as well as a completed declaration and affirmation;
• Supplementary information which you can use to explain anything that you think might be helpful to the Nominations Committee that is not included elsewhere in your application;
• A brief CV (maximum length two sides of A4);

Next Steps

The Nominations Committee will meet in April to review applications and will invite a number of candidates to meet the Committee. You can expect to hear from us about the progress of your application towards the end of April.

The Committee will meet invited candidates on 1, 2 & 8 May 2025. We plan to hold these meetings online and alternative arrangements may be possible if candidates have issues accessing online meetings, you’ll just need to let us know. The Nominations Committee aims to match its recommendations to the number of vacancies which are expected this year.

Please note that valid election statements of all eligible candidates, whether or not they are invited to meet the Committee, will go forward for publication to our members. Anyone wishing to withdraw from the election process will need to notify us by 30 May 2025.

If you are successful in the election, you will be invited to attend an induction day in January 2026 in one of our offices, either Swindon or London.

Volunteer Fundraising Events Helper

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about the role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our Fundraising Event Helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

What can you expect to be doing

● Help set up and/or man stalls at events

● Help on collection days like supermarket collections events or street collections

● Help at fundraising events such as Quiz nights, cake sales and dances

● Promoting a professional image of Cats Protection at events

What are the benefits to you and the cats?

You’ll meet new people, make new friends and be part of a dedicated team of volunteers. By being the link between members of the public and Cats Protection, the money you collect will make a significant contribution to improving the lives of cats and kittens

We’re looking for someone with

● A friendly, outgoing outlook

● An affinity with people

● Willingness to be part of a team

● A passion for feline welfare

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.  

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The well being of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Volunteer Fundraising Events Helper

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about the role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our Fundraising Event Helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

What can you expect to be doing

● Help set up and/or man stalls at events

● Help on collection days like supermarket collections events or street collections

● Help at fundraising events such as Quiz nights, cake sales and dances

● Promoting a professional image of Cats Protection at events

What are the benefits to you and the cats?

You’ll meet new people, make new friends and be part of a dedicated team of volunteers. By being the link between members of the public and Cats Protection, the money you collect will make a significant contribution to improving the lives of cats and kittens

We’re looking for someone with

● A friendly, outgoing outlook

● An affinity with people

● Willingness to be part of a team

● A passion for feline welfare

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.  

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The well being of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.