Pharmacist Support

Who we are

For many, a career in pharmacy is a rewarding and exciting journey. But like any profession, there may be times when you face challenges — moments when you could use support, guidance, or simply a listening ear.

At least a third of pharmacists and students have experienced challenges with their mental wellbeing. You are not alone, and support is available.

For over 180 years, we’ve proudly supported thousands of pharmacists, students and retirees to improve their wellbeing and feel more in control of their lives. We do this by providing free online information, personalised support and access to specialist services. And because none of our staff are pharmacists, you can feel confident that our help is impartial and completely confidential.

We know that life’s challenges aren’t always clear-cut, which is why our support spans a wide range of areas, including:

• Mental health and wellbeing - Protecting and supporting your mental and physical health
• Financial health - Building financial confidence and providing financial assistance
• Workplace wellbeing - Empowering individuals and organisations to build healthier working environments
• Studying and training - Helping you thrive throughout your studies, training and early career.

We’re proud to be able to support people from such a caring profession, and we’ll never give up on what we like to call our pharmacy ‘family’.

• Our Vision - No one in our pharmacy family will face challenging times without us by their side
• Our Mission - To champion the wellbeing of our pharmacy family

Our Values

• People First – We are compassionate. We listen. We are empathetic. We bring people together.
• Empowerment – We make good things happen. We encourage and build resilience. We create positive impact.
• Positivity – We believe in better. We champion our pharmacy family. We never give up.
• Fairness – We are non-judgemental. We are independent. We work with integrity.

Our culture and values

Pharmacist Support is powered by a small team of staff members and trustees and many volunteers from across our pharmacy family. Together, we're passionate, driven and deeply committed to championing wellbeing within the pharmacy profession.

Wellbeing is at the heart of what we do. Over the past six years we have invested heavily in wellbeing development for both our service users and for our own staff team. The charity now provides a range of wellbeing focused activity to empower members of our pharmacy family to better manage their wellbeing. Internally, through senior management team coaching, wellbeing sessions, and individual staff development plans we have fostered a supportive and progressive work environment, reflected in year-on-year improvements in staff wellbeing surveys. We have recently been recognised for this work winning the Excellence in Workforce Wellbeing award from the Charity Learning Consortium (CLC) and the Wellbeing Award at the Culture Pioneer Awards.

Equality, diversity and inclusion policy

Pharmacist Support is committed to promoting equality, valuing diversity, and creating an inclusive environment for all who work with or access its services. We want to ensure people are treated fairly, equitably and are offered equal access and opportunities. This applies to our beneficiaries and supporters as well as our staff, volunteers and Trustees. ​