Jobs for the Social Welfare sector

Lead the next chapter of SSAFA’s culture transformation

Are you passionate about driving positive change and shaping organisational culture? SSAFA, the Armed Forces charity, is seeking a business partner to lead the culture transformation impacting over 3,000 staff and volunteers. This transformation will see the entire organisation working collaboratively, engaging with a diverse set of stakeholders. This is a rare opportunity to shape the future of a national charity with a proud history and ambitious vision.

As the Culture Transformation Lead, you will head a complex multi-faceted programme that will enhance our governance, systems, processes, behavioural standards, and connection to our organisational strategy.

Reporting directly to the CEO, you will work closely with the Executive team. You will lead and guide a representative group of staff and volunteers (the Culture Ambassadors) to build trust, empower people and promote unity across SSAFA. With the support of the Executive team, you will ensure our culture transformation initiatives are fully integrated into our strategy and governance.

About you

You will have proven experience of managing large-scale, complex organisational culture or change transformation programmes with multiple project streams.

To take our people on the journey with you, you will:

• be committed to SSAFA’s values and to fostering an inclusive, positive workplace culture,
• thrive in an environment where priorities may shift and outcomes are not always immediately measurable, demonstrating resilience and adaptability in the face of ambiguity,
• be able to engage, inspire and motivate diverse audiences through excellent communication and leadership skills,
• have a high level of emotional intelligence and the ability to build effective relationships,
• have refined influencing skills, tact, diplomacy, and confidence working cross-functionally, and
• have a strategic mindset, with analytical and creative problem-solving skills, digital agility and proficiency across Microsoft 365.

Are you ready to lead a culture transformation that makes a real difference? Apply now and help shape the future of SSAFA. 

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 27 January 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: w/c 16 February 2026

Salary: £25,630 - £30,490 per annum, depending on experience 

Hours: 35 per week  

Contract: Permanent

Location: Based at HMP Birmingham 

Job Ref No: 1645

Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a Key Worker within our high performing psychosocial drug and alcohol service in HMP Birmingham. 

We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate team work closely with people who use our services to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide. 

You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance use work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed to supporting people who use our services to make positive changes to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider prison drug strategy. 

Having experience of supporting people with complex health needs including substance use, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of people who use our services to be healthier and safer by delivering a high-quality service. 

Experience of working with drug and alcohol use is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with individuals on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.  

All posts are subject to an enhanced DBS Disclosure.

To find out more about this role and to apply, please visit the website via the apply button.

Closing date: 29 January 2026. 

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No: 1061582

We are recruiting for a Training Lead to join our team in London; the scope on this job involves….

Job Title: Training Lead

Location: Homeworking with the requirement to occasionally work at our Head Office (Vauxhall)
Salary: £38,674.05 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Permanent

Hours: 37.5

We are recruiting for a Training Lead to support our service in raising awareness of technology-facilitated abuse.  The post holder will be responsible for developing and delivering training to external agencies to improve responses and understanding to the harms caused by the misuse of technology. 

This is an opportunity to make a real difference by influencing agencies response to technology-facilitated abuse and helping shape how services respond to an evolving and urgent issue facing women and girls. An opportunity to contribute towards the service development and influencing organisational responses to technological change. 

Closing date: 9.00am on 2 February 2026

Interview date: 11 February 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are looking for an Individual Giving Lead who will manage our portfolio of online and offline direct marketing campaigns, leading the delivery of these from end to end. This will include our annual Big Give cash appeal and regular giving ‘Support the serving’ campaign along with line management of the Individual Giving Fundraiser.  

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will have a minimum of two years’ experience in Individual Giving, with strong expertise in both Individual and Regular Giving programme development. You will be confident designing and delivering multichannel fundraising campaigns across email, social media, the website, and direct mail, and skilled in managing a campaign calendar from initial planning through to delivery and evaluation. Strong project planning, organisational and prioritisation skills are essential, along with proven experience working collaboratively across teams, particularly with Marketing and Communications.

You will bring experience in leading others, including setting SMART objectives, managing performance, and supporting staff development to enhance team capability. You will be able to lead a portfolio of individual and regular giving activities, ensuring targets are met and high-quality delivery is maintained. Your background will demonstrate a track record of guiding team members effectively, contributing to successful income generation and continuous improvement across fundraising programmes.

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.

Salary

The annual salary range for the post is between £34,000 up to £37,000 per annum, depending upon experience.

Benefits

6 weeks holiday, plus bank holidays

Free on-site parking 

Cycle to Work Scheme 

Free Access to HMS Excellent Fitness Centre 

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

Job Title: Victim Support Case Worker (London)

Salary: £23,400 (£29,250 FTE) + London Weighting (£4,680 for inner London, £3,510 for outer London)

Hours: 30 hours per week, or 0.8 FTE. 

Contract: 12-month fixed term contract (continuation subject to funding)

Annual Leave: 18.5 days plus bank holidays 

Based: Hybrid, London

About NUM:

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations. We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by these victims/survivors to cope and recover from crimes they experience. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

Role Summary:

National Ugly Mugs is looking to recruit a Victim Support Case Worker to provide greater access to justice and protections for sex workers based in or touring in London. The role will also involve contributing to the writing and quality assurance of harm reduction tools and resources, ensuring they are accurate, accessible, and responsive to the needs of sex workers. The post holder will work across multiple agencies, from victim support services, Citizens Advice, SARCS, specialist sex worker support organisations to those providing services to sex workers, and sex worker-led groups. They will work with police and Met officials via working groups or direct engagement with BCU SPOCs to support reporting to police.

The Victim Support Case Work plays a part in maintaining a wide network of practitioners and officials, both local and national, to ensure that we are victim-centred and provide resources in ways that are individualised and safest for sex worker survivors as part of prevention, victim support and recovery. As such, the postholder will engage with other sex worker-led groups and rights activists, and will be provided with relevant training and clinical supervision to support them in this role.

If you are passionate and knowledgeable about sex worker rights and victim support, you could be the person we are looking for!

Applications from people with lived experience are desirable.

Role Purpose:

To provide a pro-active victim support to marginalised and racialised sex workers when they are victims of crime by working within and outside of the criminal system and in partnership with other frontline support services and the police.

• Provision of victim support case work to London-based sex workers

• Risk assess and help members keep safe.

• Support members to access resources in keeping with their rights and entitlements.

• Support members to access (mental) health and other services they require.

• Monitor and keep members informed of case progress.

• Provide support through the criminal system from report to court and beyond.

Documents below contain and a full person specification and the main responsibilities of the role.

How to Apply:

Please send a CV and a cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 5:30pm (UK time) on Friday 6th February. NUM aims to hold interviews from February 10th 2026 but encourages people to apply as soon as possible as the job advert may close early if the right candidate is found.

We actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org. We can also be contacted for any queried relating to this role.

Philanthropy Manager

12 Month Fixed Term Contract

£43,850 - £47,723 pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week. Remote contracts would not be considered for this role.

Purpose of Role

This is a new role at an exciting time of development within the philanthropy programme – it presents a great opportunity for you to contribute to our growth as we invest in the programme and work towards new and ambitious targets.

As our Philanthropy Manager, you will build and manage a healthy major donor portfolio to increase five and six figure income from individual donors and family trusts for Comic Relief.

With excellent relationship development skills and experience in securing major donations, you will increase support for our annual major campaigns, thematic funding, and our newly launched major giving product.

In a creative and dynamic organisation, you will devise and deliver a calendar of engaging and unique cultivation events and communications that reflect our brand and showcase the brilliant work of our funded partners. 

Working within an ambitious team, you will have the support of our Prospect Research Manager to identify new prospects, and the Individual Giving Manager and Data Team to develop a streamlined donor journey cultivating supporters from the wider fundraising programmes.

Your contribution will be pivotal in transforming lives and helping us achieve our goal of a ‘Just World Free From Poverty’. 

Key responsibilities:

Portfolio Management

Represent the organisation to a high-level and establish excellent, trusting relationships with donors and prospects through 121 relationship development

Deliver high quality, bespoke donor communications and cultivation plans.

Manage the pipeline using best practise moves management.

Deliver monthly pipeline reviews in collaboration with the Prospect Research Manager through accurate reporting and analysis.

Maintain accurate systems and processes to support the recording of donor data, communications, and donation tracking and reporting.

Continually feed the pipeline by prospecting from external and internal sources.

Develop a seamless donor journey across IG channels through to the portfolio.

Philanthropy programme delivery

Delivery high quality cultivation events and activities that attract new support and develop existing donors.

Work with the Philanthropy Lead to secure support for and deliver the new major giving product.

Support the Philanthropy Lead in delivering cultivation activities to secure seven figure donations.

Work with the Philanthropy Lead to further shape and refine the philanthropy strategy, developing the programme together to achieve our inspiring 5-year goals. 

Income and targets

Achieve annual income targets.

Set and achieve targets for moves management and pipeline growth with support from Prospect Research Manager.

Cross-team collaboration

Work with Funding Team to identify theme-specific gift opportunities.

Work with the IG, Storytelling, Challenges and Production teams to deliver adapted major donor appeals to support our major annual campaigns (Red Nose Day, Winter Appeal, Celebrity Challenges) 

Work with our Finance Associate and data team to ensure accurate tracking and reporting of income

Work with our Web team to create a new philanthropy webpage and oversee the philanthropy sections in the development of our new website. 

Work with the Social Media team to increase philanthropic messaging and storytelling across LinkedIn and sector socials.

Sector Knowledge

Monitor trends and best-practise in philanthropy and family giving vehicles.

Monitor trends in the UK and global funding environment, specifically next generation donors, wealth advisors, intermediaries, and talent.

Network with peers and others in the major giving space including wealth and philanthropy advisors

Data management 

Coordinate with the Prospect Research Manager to conduct ethical screening and due diligence.

Ensure consistency, integrity and accuracy of donor data in compliance with GDPR.

Person specification

Essential criteria

Significant experience in securing five figure donations and managing a personal portfolio of major donors.

Excellent verbal and written communicator, with the ability to communicate often complex programme and funding work in an engaging way to lay audiences. 

Significant experience in writing compelling cases for support and major donor appeals and proposals.

Experience in creating and delivering high quality donor events.

Ability to represent the organisation at a high level with external audiences.

Experience in using a CRM (e.g. RaisersEdge, Salesforce, D365) including managing donor records, moves management, running queries and reports.

Excellent team player with the ability to support colleagues in a fast-paced and busy environment.

Ability to work proactively and manage a busy workload with a systematic approach to work.

Desirable criteria 

Experience in securing six figure donations.

Experience of Salesforce.

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

Westway Trust is looking for an inspiring and motivated Health & Social Care Tutor to deliver high-quality teaching to adult learners in North Kensington. You will design and deliver the Level 1 Award in Health and Social Care, supporting learners through engaging sessions, effective assessment, and tailored guidance.

The role involves preparing lessons and resources, carrying out initial assessments, tracking learner progress and attendance, and supporting learners to achieve positive outcomes. You will also contribute to the development of the adult learning programme and achieve key performance targets set by the GLA and RBKC.

This is a great opportunity for a committed tutor with experience in adult learning and a passion for supporting diverse communities.

Key responsibilities of the role include but are not limited to:

Teaching

• Deliver high quality sessions including theory and practical demonstrations.
• Lessons are well prepared, suitable resources are developed and marking and assessment is carried out to a high standard in a timely manner (including Scheme of Work and Lesson Plans)
• Appropriate diagnostics carried out to ensure learners are on the correct programme.
• Progress is monitored and tracked through one to ones and tutorials.
• Individual Learning Plans produced for all learners and termly Progress Reviews carried out and kept up to date.
• Learner attendance and punctuality is monitored and where this falls below expectations, suitable interventions are carried out.

Administration

• Maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines.
• Preparing groups of learners for accredited assessment (exam or portfolio) & non accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff.
• Providing feedback on appropriate documentation for example observation, IQA reports etc.
• Running end of course evaluations and writing tutor end of course reviews.

General 

• To comply with any Health & Safety regulations and, in particular, be familiar with the procedure to be adopted in case of fire and or other Health and Safety concerns e.g. Risk Assessments.
• To attend and participate in meetings, including management meetings, end of term tutor meetings and Westway Trust staff meetings.
• Attending training with Westway Trust and the Royal Borough of Kensington and Chelsea and keeping up to date with developments in adult learning.

Qualifications:

• A relevant qualification at Level 3 or higher in Health and Social Care or, equivalent relevant and recent experience.
• Either a full teaching qualification for working in adult learning (DTLLS, PGCE or DET) or, a willingness to work towards a teaching qualification
• Previous experience in assessing and tutoring adult health & social care learners.
• Proven experience in adult education.
• A minimum GCSE English Grade C or equivalent.

Knowledge and Experience:

• Experience of teaching and assessing Health and Social Care qualifications in post 16/further education or adult education.
• Experience of teaching adult learners of mixed abilities and an understanding of appropriate teaching strategies in a similar role.
• Occupational competence/experience in health and social care setting.
• Experience of assessing and recording progress, both in accredited and non-accredited learning and supporting learners.
• Knowledge and experience of working with a variety of exam boards.
• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system.
• Experience of working/teaching refugees and or asylum seekers.

Personal Skills:

• The ability to plan programmes of work and develop creative, relevant activities that will facilitate learning.
• The ability to motivate and encourage learners with a variety of learning experiences and from diverse backgrounds.
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team.
• A flexible approach and a willingness to teach in a variety of community venues and to teach cover classes as required.

Benefits of working with us:

• Great location in the heart of North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 25 January 2026 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early.  An early application is strongly recommended. Please apply directly from our website.

Westway Trust are seeking experienced and qualified Adult Learning Tutors to join their expanding tutor team to deliver accredited and non-accredited Digital Skills courses to adult learners in the Royal Borough of Kensington & Chelsea (RBKC) area.This is a part-time, term-time role.

The primary responsibility of the Digital Skills Tutor will be to design and deliver high quality, learner-centred teaching, and learning and assessment experiences to our employed and unemployed adult learners from Entry level to Level 1, while supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.

We are looking for tutors who thrive on flexibility as the number of courses allocated to you, along with the course subject, and the level of learners and course location may vary from term to term.  If you are passionate about teaching and making a difference in people’s lives and being part of something meaningful, we want to hear from you.

Westway Trust is a community-guided organisation located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.

Key responsibilities of the role include but are not limited to:

Teaching

• Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met
• Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly
• Rigorously monitor and track learners’ progress, providing regular feedback and implementing strategies to address areas of weakness or underperformance
• Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development
• Maintain accurate records of learners’ attendance, progress, and assessment outcomes, ensuring compliance with regulatory and internal requirements

Administration

• To carry out and keep records of initial and diagnostic assessments, identifying areas for improvement, tailoring teaching and learning methods and resources accordingly
• To identify materials and equipment/resource needs to assist the provision of teaching and learning by students
• To develop differentiated Individual Learning Plans with students, monitor and track learners’ progress, providing regular feedback and strategically addressing areas of weakness maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines
• Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff

Qualifications:

• Teaching or training qualification for working in adult learning (e.g. PTLLS, CTLLS, DTLLS or equivalent suitable experience)
• A minimum GCSE English Grade C or equivalent.
• Level 3 or higher in a relevant subject (e.g. ICT) or willingness to work towards a Digital Skills teaching qualification (desirable).

Knowledge, Skills and Experience:

Essential

• Practical work experience as an ICT Tutor, demonstrating hands-on knowledge and skills applicable to real-world scenarios
• Experience of teaching adult learners and an understanding of appropriate teaching strategies in a similar role
• Experience of devising course outlines and schemes of work
• Experience of managing mixed groups of learners
• Knowledge and experience of working with a variety of exam boards
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team

Desirable

• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system
• Experience of working/teaching refugees and or asylum seekers
• Basic understanding of cybersecurity principles and practices to impart essential knowledge to students
• The ability to speak a community language

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 1 February when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early.  An early application is strongly recommended. Please apply directly from our wesbite.

Beyond Reflections is a charity supporting the needs of Trans+, Non-Binary people including friends and allies. We are looking for an inspriing person who can continue to grow and develop the charity so it continues to advance and improve its impact and sustainability - a full job lack is avalable.

More details can be found at our website where a job pack has full details

About Beyond Reflections

Beyond Reflections is a UK charity providing dedicated mental-wellbeing support to Trans+ people, as well as to their families,

friends, and allies. We offer a combination of group support, one-to-one services, and therapeutic interventions delivered by experienced case workers, counsellors, and therapists.

Our work spans both online and in-person settings, ensuring support is accessible, confidential, and rooted in compassion.

From facilitated support groups and tailored counselling to mentoring, safe social spaces, and specialist guidance, we aim to meet people where they are and provide the right help at the right time.

We play a wider role in strengthening inclusion across society. Our training and development programmes, which have been delivered to organisations such as the CPS, Hampshire Police, B&Q, and the University of Southampton, focus on Trans+ awareness, allyship, leadership coaching, conflict resolution, and policy development. All income from this work goes directly into our hardship fund, enabling us to support those who would otherwise be unable to access help.

Volunteers are an essential part of our organisation. They contribute across support services, events, administration, and governance, bringing a wide range of lived experiences and skills. We provide a supportive environment for volunteers to grow, develop, and contribute to meaningful change.

Our Services

Support Groups and Community Spaces

One-to-One Support

Therapy and Counselling

Mentoring

Practical Support

Job Description and Person Specification

Please read this job description and person specification carefully to help you write your cover letter and tell us how you meet our requirements for the role. We are looking for potential from applicants. Job TItle Chief Executive Officer (CEO)

Salary £40,000 - £52,000 per annum (FTE)

Hours 0.8 - 1 FTE, with some flexibility required to meet organisational needs.

Location Southampton, 3-4 days in the office with options to work remotely when required.

Reports To Board of Trustees

Responsible For Members Coordinator and Admin, Volunteer Coordinator, Revenue Coordinator, Therapeutic Lead. Contractors, including Supervision Lead, Bid Support and Social Media/PR.

Job Description

The Chief Executive will provide clear, compassionate, and forward-looking leadership that strengthens Beyond Reflections’ impact and ensures our services remain safe, accessible, and responsive to the needs of the Trans+ community. They will translate the Board’s vision into organisational strategy, oversee effective operations, and build a culture rooted in our values of respect, inclusion, and empowerment. They will be responsible for guiding the charity through a period of growth in response to increasing demand. This includes developing partnerships across the charity and public sectors, driving financial sustainability, supporting staff and volunteers, and ensuring our services maintain the highest standards of quality and safeguarding.

Key Responsibilities

Strategic Leadership & Organisational Development

● Lead the delivery of the charity’s strategic plan, ensuring the organisation remains responsive to the needs of the Trans+ community.

● Identify opportunities for growth, innovation, and collaboration across the sector.

● Translate strategic priorities into clear operational objectives and measurable outcomes.

Governance, Risk & Compliance

● Act as the primary link between the Board of Trustees and the organisation, ensuring clear communication and timely implementation of Board decisions.

● Ensure full compliance with charity law, safeguarding requirements, quality standards, and regulatory obligations.

● Provide clear, accurate reporting to the Board to support effective governance and decision-making.

● Maintain strong organisational risk management and business continuity processes.

Operational Leadership & Service Delivery

● Oversee high-quality delivery of all services, including support groups, counselling, therapy, mentoring, training, and volunteering programmes.

● Lead and support the senior management team (e.g., Operations, Therapeutic, and Fundraising leads) to ensure effective operational oversight.

● Promote continuous improvement, data-informed decision-making, and consistent service standards across online and in-person provision.

People, Culture & Wellbeing

● Foster an inclusive, trauma-informed, and person-centred organisational culture that reflects the charity’s values.

● Recruit, lead, and develop staff, ensuring strong performance and wellbeing.

● Support and integrate volunteers across service delivery, promoting engagement, recognition, and effective practice.

External Relations & Partnerships

● Act as an ambassador for Beyond Reflections, representing the charity to funders, partners, policymakers, statutory bodies, and the media.

● Build strategic partnerships, including collaboration with broader LGBTQIA+ organisations and health/social care providers.

● Advocate for Trans+ people, contributing to policy, awareness, and sector development.

● Ensure member voices inform organisational decisions and strategic direction.

Finance, Fundraising & Sustainability

● Lead financial planning, budgeting, and stewardship to ensure sustainability and value for money.

● Grow diversified income streams, including unrestricted funding, grants, training revenue, and corporate partnerships.

● Maintain relationships with funders, commissioners, donors, and commercial partners.

Person Specification

We know that no candidate will meet every single requirement in this pack, and we strongly encourage you to apply even if you’re unsure you tick every box. If you share our values, bring relevant experience, and feel motivated by our mission, we’d be very glad to hear from you.

Essential Desirable

Significant senior leadership experience, preferably in the charity, social care, or mental health sectors.

Lived experience as a trans, non-binary, or gender-diverse person, or personal experience connected to the Trans+ community.

Deep understanding of issues facing trans+ (gender-diverse) communities, or lived experience.

Experience in designing or delivering training programmes for organisations.

Proven track record in strategic planning, financial management, and fundraising.

Experience of mental health or therapeutic service delivery.

People-management skills: experience managing teams, developing staff, and supporting volunteers.

Network of relationships in the LGBTQIA+ sector, statutory bodies, or philanthropic funding landscape.

Excellent communication and stakeholder-engagement skills, including public speaking, advocacy, and partnership building.

Experience scaling organisations, diversifying income, or developing trading/social enterprise models.

Strong governance knowledge and experience working with or reporting to a Board of Trustees.

Understanding of digital transformation and digital service delivery.

Commitment to safeguarding, equality, diversity, inclusion, and trauma-informed practice.

Experience overseeing remote, hybrid or multi-site teams.

Demonstrated ability to lead in emotionally complex environments and maintain professional boundaries.

Familiarity with commissioning processes and local authority partnership models.

How to Apply

Submitting an application

To apply for this role please submit your CV and a cover letter to us

Your cover letter should address the following questions and be no longer than one A4 page:

1. 2. Why do you want to be part of Beyond Reflections?

How do your skills and experience meet what is set out in this Job Description?

To be considered for the role you must submit your application by the deadline. We want to see people at their best and so of course will make any reasonable adjustments relating to long-term conditions or disabilities that you need to help you perform at your best. Please let us know if this applies to completing your written application. We also ask you to let us know when submitting your application if you have any requirements for accessibility-related adjustments if you are selected for an interview.

Interviews

First-round interviews will take place in the week commencing 9th February 2026 and will take place online. Second-round interviews will take place w/c 16th February, where you will be asked to give a presentations to Trustees. If you are successful through these stages, you will be invited to the BR offices during the week of 23rd February. If you will be unavailable for any of these dates please mention this in your application email. These dates may be extended subject to the number of applications.

References and eligibility checks

Once we have identified a preferred candidate via the interview process, we will carry out reference checks and legally required checks of eligibility to work in the UK before making a final job offer.

The purpose of this role is to deliver FSSW’s FareChance programme, including employability learning and practical logistics sessions alongside support and collaboration with the Employability Programme Facilitator. The FareChance programme currently works with young people aged between 18 – 25 who experience additional barriers to accessing education, training, or employment. The young people are supported to learn new skills, build confidence, and realise their full potential. 

FareChance provides a unique combination of two parts: the first is working alongside other volunteers and staff learning key warehouse and logistics skills, getting firsthand practical experience; the second is tailored employability sessions in small groups with 1-1 specialist support. 

The Employability Programme Lead will lead on running the employability workshops. This role will provide 1-1 support for young people where required and provide signposting and referrals to other specialist services. The successful candidate will be passionate about supporting people to thrive and be sensitive to the inequality and power imbalance faced by young people today. They will have experience of supporting young people to achieve their goals and can bring these skills to deliver FareChance. This role will coach as well as co-ordinate the programme whilst supporting the growth of an innovative, supportive, and caring employability pathway for people to overcome barriers and move closer to the future they deserve. 

Duties and Responsibilities: 

Programme Delivery 

• Support the Employability Programme Facilitator to deliver practical warehouse activity sessions 

• Working with the Operations team to ensure smooth integration of our participants and the programme into every aspect of the operation. 

• Lead in providing tailored programme coaching/mentoring: 

• Set up and monitor an action plan for each participant with realistic goals to overcome barriers they face. 

• Provide advice and guidance, build confidence and support participants with appropriate resources for their next steps (including CV writing and interview skills)

• Identify project management opportunities and build plans with relevant staff in the wider team. 

• Lead on developing and preparing programme resources. 

• Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace.

Programme Development 

• Lead on the recruitment, onboarding and offboarding of participants (currently 18–25-year-olds with possibility of expanding this range) onto the FareChance Programme. 

• Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable. 

• Build a Youth Steering/Co-production group to design, deliver and evaluate the programmes. 

• Alongside the Head of Employability and Volunteering, support the development of the strategy for future programmes. 

External partnerships and relationship building 

• Work with the Head of Employability and Volunteering to develop our network of statutory, charity and business partnerships to increase referral pathways into and out of the programme. 

• Support the fundraising team in providing updates for employability funders 

• On occasion, attend events or appointments to support recruitment/represent FSSW 

• Build a network of signposting for participants across the programme including local businesses and apprenticeship opportunities. 

• Work with the Head of Employability and Volunteering to develop partnerships to offer on-course enrichment opportunities, e.g., away days and mentoring. 

Reporting and Administration 

• Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures 

• Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate. 

• Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data 

• Deliver programme data and, in conjunction with the Head of Employability and Volunteering, analyse and feed into future programmes 

Person Specification 

It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential 

• Knowledge and experience of delivering 1:1 and group motivational mentoring/coaching.

• Successful experience of supporting people back into work or training, with a strong commitment to advancing equality and diversity. 

• Ability to work flexibly, respond positively to project changes and meet challenging targets. 

• Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate. 

• Good IT skills 

Desirable 

• Experience of building a programme 

• Experience of responding appropriately to challenging behaviours 

• Project management experience 

• Excellent verbal and written communication skills 

• Understanding of safeguarding and GDPR regulations 

• Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes. 

• Strong organisational skills including planning, prioritising, and time management. 

We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we’d love to hear from you. 

Additional Information 

• Role may involve some manual handling; training will be provided.

• Enhanced DBS check required. 

• This post is funded by St James’s Place Charitable Foundation

Citizens Advice Canterbury District is looking for a Finance Manager to join the newly formed Citizens Advice North East Kent. As such you may be required to work from any of these Citizens Advice locations: Swale, Canterbury District and Thanet and remotely, as required.

We are looking for someone who will provide a full financial management service to ensure Citizens Advice North East Kent operates effectively and is compliant with all legal and sector requirements, ensuring that accurate and timely financial information is produced for the Chief Executive Officer, the Senior Leadership Team and Board of Trustees.

This is a newly created post within our organisations, established as we undergo significant structural changes and merge our three districts into a single entity. The transition requires dedicated financial expertise; therefore, we are looking to appoint a Finance Manager who will play a key role in supporting and influencing this organisational change. The post holder will be responsible for overseeing the financial monitoring and reporting of our newly formed organisation and ensuring robust financial management throughout the transition and beyond. You will need to ensure the sharing of financial knowledge and reports amongst senior colleagues so that they can understand financial implications of decisions. The post is open to some remote working as well as those able to work in our geographic locations.

Do you want to make a real difference to carers and their families at a critical time?

We are seeking a dedicated and organised Wellbeing Worker to become a vital part of our Hospital to Home Team. We provide a highly valued service to unpaid family and friend carers where they or the person they care for are a patient in hospital. The team work across 5 Acute and 7 community hospitals serving the residents of West Sussex. 

You will focus on and play a vital role in our Support at Home after Hospital (SaHaH) service, providing time-limited, information, emotional support and access to practical assistance to eligible carers following discharge, helping them feel confident and connected during the move home.

Alongside SaHaH, you’ll spend a limited portion of your week offering guidance to carers during their hospital journey—primarily via phone—working collaboratively with NHS staff and partner organisations to ensure carers are included and informed. 

You will have excellent problem-solving skills, be able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. You will be a natural communicator with excellent administrative skills and a strong attention to detail.

Enjoy a flexible hybrid role, blending remote work with in-person meetings and events across West Sussex including on-site in Hospitals on occasions. 

Come and be part of a compassionate, values led team helping carers feel less isolated, more confident, and better connected to the help they need.

The role is a Fixed Term Contract to June 2027, with a potential extension until June 2028.
Interview Date 3 February 2026.

Key Role Summary 

Carer Support at Home after Hospital: Following hospital discharge, provide support to carers for up to six weeks. Identify priorities and help to put in place services and support to assist the transition home.

Carer Support in Hospital: Regularly provide telephone support to a small number of carers where they, or the person they care for, is a patient in hospital.

Information & Guidance: Help carers navigate health and social care systems, connect with teams and other services to access appropriate support.

Practical Support: Where required co-ordinate volunteer support, including a home risk assessment, or undertake applications for a grant to support the carer with short-term practical tasks.

Partnerships: Work collaboratively with Carer Support teams, health, social care and voluntary sector partners, seeking opportunities to work together to enhance support available to carers during and after hospital discharge.

For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.

Employee Benefits 

Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Before you keep reading

Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

Our Culture and Diversity

At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.

Values we are looking for in candidate

We are focused, putting carers at the heart of everything we do.

We act together, working with and for carers, the communities they live in and the people that can make a difference to them.

We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

We are committed to behaviours that support:

Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed

If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you! 

Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.

The Vacancy

Job Title: Head of Fundraising, YMCA Essex

Location: Chelmsford

Salary: £55,000 per annum

Weekly Hours: 35

Reference: YMC1154754

Make a lasting impact with YMCA Essex.
We’re embarking on an exciting journey to redevelop our iconic Victoria Road site — creating a vibrant community space that transforms lives. To make this vision a reality, we’re seeking a dynamic Head of Fundraising to lead the generation of income across multiple streams and help shape the future of our organisation.

About the Role
As Head of Fundraising, you’ll play a pivotal role in delivering YMCA Essex’s income generation strategy, ensuring sustainable and diverse funding for our redevelopment project and wider community initiatives. Reporting to the Chief Executive Officer, you’ll bring creativity, strategic thinking, and drive to build meaningful partnerships and deliver strong results.

You’ll lead on securing income from a variety of sources including trusts and foundations, corporate partners, major donors, legacies, community fundraising, and social enterprise. With ambitious targets and a clear vision, you’ll identify new opportunities, manage risks, and ensure a healthy return on investment.

This role will also see you collaborate across teams - engaging staff, residents, volunteers and community supporters in our mission. You’ll be a visible and inspiring leader, fostering a culture of energy, growth, and shared purpose.

About You

You are seeking an opportunity where there’s space and scope to build something amazing from the ground up. This means you’ll almost certainly be an experienced fundraiser or income generation professional who thrives on building relationships and achieving results. You’ll combine strategic insight with hands-on delivery and bring a proven track record of meeting ambitious income targets for capital projects.

Key qualities include:

Experience in one or more of the following: trusts and foundations, corporate partnerships, major gifts, or community fundraising.

Strong, pragmatic communication and stakeholder management skills, with the confidence to engage senior leaders, donors, and partners.

The ability to innovate, plan strategically, and manage competing priorities effectively.

A commitment to YMCA Essex’s core values of Kindness, Fairness, Professionalism, Perseverance, and Joy.

Why Join Us?
At YMCA Essex, we believe in creating opportunities for everyone to thrive. You’ll be joining a passionate, supportive team driven by a shared purpose - to strengthen our community and change lives for the better.

If you’re ready to bring energy, expertise, and vision to this transformative project, we’d love to hear from you.

Apply today and be part of something extraordinary.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.