Jobs for the Social Welfare sector

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.

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Brief role description

The Key Account Manager will drive employer engagement across the Technology and Manufacturing Sectors.

In this role you will build and develop strategic relationships with employers to create high-quality career opportunities for the Armed Forces community, including Service Leavers, Veterans, Reservists and their families. You will play a key part in connecting talented individuals with forward-thinking organisations while shaping sector-specific pathways aligned to future workforce needs.

You will shape and deliver an insight-led employer engagement approach that reflects sector needs, creating meaningful opportunities across a range of roles while building strong talent pipelines. The role will also involve targeted campaigns and representing the organisation through high-quality events and engagement activities that connect employers with the Armed Forces community.

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Who we are looking for

To be successful in this role you will need to have extensive experience in business development and networking and have a comprehensive understanding of recruitment and selection.

You will need to be a motivated self-starter, with an ability to deliver output against demanding schedules. You will also need to have strong presentation and administrative skills and excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders. 

The ideal candidate will be able to demonstrate empathy and an understanding of the Armed Forces community, including the unique challenges and strengths related to their employability. They will also have experience in marketing and public relations and be resilient, adaptable and capable of managing the demands of the role with a proactive approach. 

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Although this is a home-based role, you should be based within a reasonable commuting distance to London to attend key meetings, networking events and employer engagements as required.

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more about the role?​ Have a look at the Job Description.

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What’s in it for you?​ Check out our Benefits.

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Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​​Sunday, 19 July 2026.

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Got questions about the role? Get in touch with the People Team at the Forces Employment Charity. 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by delivering specialist housing legal advice and training.

About Disability Law Service 

Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To provide specialist housing law advice, casework, representation, and training to Deaf and Disabled people and organisations, supporting access to justice and systemic change. 

Overview 

You will deliver housing law advice via our dedicated housing helpline, undertake casework and representation where appropriate, and deliver training to external organisations. You will also contribute to policy work and wider systems change activity. 

Key responsibilities 

• Provide housing law advice and casework, including representation 

• Deliver advice via our Housing helpline and partnership sessions 

• Undertake Legal Aid casework and ensure compliance with regulatory standards 

• Deliver housing law training to external organisations 

• Maintain accurate case management and billing records 

• Contribute to policy and systems change work 

• Support service development and internal collaboration 

What we offer 

• Opportunities to develop experience across multiple areas of law and contribute to a diverse range of projects 

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role. 

The Talent Set are delighted to partner with a brilliant social welfare charity in their search for a newly created Senior Philanthropy Manager role at a pivotal time for the organisation.

Already generating 7-figures annually from HNWIs and trusts and foundations, the team has built a strong foundation and is now investing in the next phase of its growth. Taking a relationship-first approach, they are focused on building meaningful, long-term partnerships that deliver lasting impact and transformational support.

As Senior Philanthropy Manager, you will lead a blended portfolio of donors and prospects, stewarding some of the charity's most significant relationships while unlocking new six and seven-figure opportunities. Working closely with the Head of Philanthropy, you'll have the chance to influence strategy, develop innovative funding propositions and help drive the continued growth of a high-performing programme.

This role would suit an ambitious and entrepreneurial fundraiser who is excited by the prospect of genuine ownership, enjoys leading from the front and is motivated by the opportunity to make a significant contribution to both the organisation's mission and the future success of its philanthropy programme.

Key Responsibilities

• Work closely with the Head of Philanthropy to develop and deliver a 3-year philanthropy strategy focused on continued income growth
• Manage and grow a portfolio of major donors, trusts and foundations building lasting relationships that deliver sustainable support
• Design thoughtful and engaging stewardship plans that inspire donors and strengthen long-term engagement
• Collaborate with colleagues across the organisation to create compelling proposals, impact reports and bespoke donor communications
• Undertake strategic prospect research to build a strong pipeline of opportunities and confidently lead cultivation and solicitation activity
• Spearhead the development of an exciting new philanthropic proposition with the potential to unlock increased unrestricted and flexible funding

Person Specification

• Experience in a philanthropy role with a relationship-first approach to major donors and/or trusts/foundations at the 6-figure+ level
• Demonstrable experience of successfully managing the full donor cycle, from prospect research and pipeline development, to cultivation, solicitation and long-term stewardship
• A natural relationship-builder, with excellent verbal communication skills, with the ability to engage and influence stakeholders at all levels
• Creativity, curiosity and commercial awareness, with a genuine passion for delivering outstanding donor experiences
• A self-starter who enjoys taking ownership, spotting opportunities and helping to shape the future of a growing programme

What’s on Offer

Salary: c. £55,000

Hybrid, London – 2 days a week

Full-time, permanent (open to a 0.8 working pattern or compressed hours)

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Main Purpose of the Role

The Head of Partnerships and Networks provides senior leadership for EHCVS’s partnerships, networks, and income development. Reporting to the CEO, the post-holder strengthens the voice and connectivity of the local voluntary and community sector (VCS) and develops new, sustainable income for the organisation and the wider sector.

The role focuses on growing corporate funding and business partnerships, developing Hounslow Giving (the borough’s place-based giving scheme) in partnership with the Head of Volunteering, and encouraging collaboration and consortium bids across the VCS.

Key Responsibilities

Corporate Funding and Income Development

• Lead the development of corporate funding, sponsorship, and business partnerships to generate sustainable income for EHCVS and the wider sector.

• Build relationships with local businesses, major employers (such as Heathrow), and corporate funders, developing clear cases for support.

• Identify corporate social responsibility (CSR) and community investment opportunities and help diversify income.

Developing Hounslow Giving (Place-Based Giving)

• Work with the Head of Volunteering to develop Hounslow Giving, the borough’s place-based giving scheme, as part of the London Giving network.

• Bring together business, philanthropic, public, and community partners to grow local giving and connect funds to local need.

• Support donation, fundraising, and volunteering routes that engage both individuals and businesses.

Partnerships, Networks and Consortium Development

• Coordinate and facilitate EHCVS networks and forums across both boroughs, encouraging partnerships and collaboration within the VCS.

• Develop consortium bids with VCS partners, brokering relationships to pursue joint funding opportunities.

• Represent EHCVS and the VCS at strategic boards and sector events, and maintain relationships with statutory partners (local authorities, NHS, Integrated Care Board).

Leadership and Team

• Provide senior leadership for partnerships, networks, and income development, contributing to the senior leadership team and deputising for the CEO as required.

• Line manages relevant staff, providing supervision and development support.

Monitoring, Reporting and Governance

• Capture engagement, income, and outcomes, and contribute to internal and funder reporting.

• Ensure activity complies with relevant policies (safeguarding, GDPR, equality and diversity) and with fundraising good practice.

Person Specification

Essential

• Senior experience of developing partnerships, networks, or income in the VCSE, public, or social enterprise sector.

• Proven track record of securing corporate funding, sponsorship, or business partnerships.

• Experience in developing consortium or partnership bids and brokering collaboration.

• Experience of, or strong understanding of, place-based giving, community foundations, or philanthropy.

• Strong relationship-building, facilitation, and communication skills across sectors.

• Experience in managing staff and leading delivery.

• Commitment to the values of the voluntary and community sector and to equality, diversity, and inclusion.

Desirable

• Knowledge of the VCSE and funding environment in Ealing and Hounslow.

• Experience of developing or launching a place-based giving scheme or similar initiative.

• Familiarity with the London Giving network and London Funders.

• Experience working in a local infrastructure or second-tier organisation.

Assistant Philanthropy & Partnerships Officer

Beechcroft House, Vicarage Lane, Curdirdge, Southampton, Hampshire, SO32 2DP (with hybrid working available)

Up to £26,000 gross per annum depending on skills and experience

Permanent, Full Time (35 Hours per week)

Closing date:  15 July 2026

Interviews:  23 July 2026 or 03 August 2026

Hampshire & Isle of Wight Wildlife Trust is shaping a wilder future for our counties – protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK’s fastest-growing movement for nature’s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people. 

We are seeking an Assistant Philanthropy & Partnerships Officer to join our cause.

This newly created position is part of the Trust’s investment in fundraising capacity as we strive to raise the income required to fund nature’s recovery and create a wilder Hampshire and Isle of Wight. The postholder will be joining a friendly, vibrant and high-performing team.

What you’ll be doing:

Your role will be to provide support across all aspects of the team’s work, with a particular focus on major donors, legacies, in memory giving, corporate and community fundraising. Reporting to the Senior Philanthropy & Partnerships Manager and working closely with colleagues, you will help to develop and grow income from legacies, major donors and corporates, as well as coordinating our in-memory giving and ensuring community fundraising supporters have the tools and information required to raise funds for the Trust.

You will be expected to undertake tasks including event organisation, admin and data support, stewardship of existing supporters and prospect research.

About you:

You’re a confident communicator and an enthusiastic team player with excellent people skills. You’re capable of producing high-quality work as part of a busy team and helping us to grow our income. You may be an experienced administrator and/or somebody who is keen to further develop a career in fundraising.

Wild About Inclusion!

As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work.  We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.

Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.

To be considered for an interview under the Disability Confident Scheme you must:

• Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial*, long term** adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and;

 (*Substantial is more than minor or trivial **Long-term means 12 months or more)

• Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme.

We are happy to discuss the possibilities of hybrid and flexible working

This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which mutually suits the candidate and the Trust. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. We value spending time working in-person to develop strong connections with each other and with our mission, so we although we offer hybrid working, we do not offer full home working within our roles.

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more.

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.

This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.

About you

Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.

You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.

You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email us to discuss.  

The closing date for applications is 5pm, Tuesday 14 July.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Documents

Candidate pack

About us

Diversity monitoring form

Notes for applicants

Introduction

We are partnering with a respected, mission-driven organisation working across research and public engagement. They are seeking an Operations Administrator to support the smooth running of a collaborative and fast-paced team.

This is a great opportunity for a proactive and organised individual who enjoys a varied, hands-on role. The role is offered on a hybrid basis, with three days at their central London office alongside the team.

The Role

Reporting to the Operations Manager, you will deliver administrative and operational support across governance, finance, HR, grants, and information management.

You’ll work closely with senior leadership and project teams while liaising with central HR, Finance, and IT functions to ensure efficient and compliant processes.

Key Duties

Operations & Administration

• Act as a key contact for administrative matters, supporting senior leadership
• Process invoices, expenses, and honorarium payments
• Support recruitment, onboarding, and HR administration
• Assist with contracts and grant reporting cycles
• Identify and improve administrative processes

Information Management

• Maintain databases in line with GDPR
• Manage trackers to support delivery and reporting
• Conduct data checks to ensure accuracy and compliance
• Liaise with IT to resolve issues

Scheduling & Events

• Provide diary management for senior stakeholders
• Coordinate meetings, including governance boards
• Organise logistics for meetings and events
• Take meeting minutes and ensure documentation

Team & Culture

• Support an inclusive and collaborative working environment
• Assist with team events and engagement activities
• Contribute to EDI initiatives

About You

The successful candidate will bring experience from a previous administrative or operations role, ideally within a not-for-profit or similarly purpose-driven environment.

• Experience supporting multiple stakeholders, including senior leaders
• Organisational and prioritisation skills
• Comfortable working at pace
• Confident processing financial transactions
• Excellent communication and IT skills and using systems and databases
• High attention to detail and accuracy
• Proactive, flexible, and collaborative approach
• Commitment to equity, diversity, and inclusion

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.

Post Title: Production Sewing Machinist

​Reporting To: Lead Machinist 

​Location: Daisy Chain (new warehouse on Portrack Lane, Stockton. tbc)

​Salary: £25,400 FTE or pro rata for reduced hours. Fixed term until June 2028. 

​Hours: We currently have 2 x 37.5-hour posts available for the this role. 
However, we are flexible and open to considering a mixture of part-time hours ranging from 15 hours to 37.5 hours per week. If you're interested but require different hours, please feel free to apply and specify your preferred working hours.

​Daisy Chain is committed to safeguarding and promoting the welfare of everyone in our care and therefore this post is subject to a DBS check.

​Please note that if enough applications are received, we will close the job early, please ensure you apply as soon as possible

​JOB SUMMARY

​Neuthread: where reharvested waste becomes ethical fashion

​Daisy Chain has launched Neuthread, a pioneering community sewing and social enterprise project that transforms reharvested fabrics and garments into high-quality, sustainable fashion. Alongside reducing textile waste, we create training, jobs, and meaningful work for autistic and neurodiverse people.

We are now seeking a skilled machinist to join our eco-manufacturing team. This is a fast-paced, production-focused role, working with a variety of textiles on industrial sewing machines and overlockers to produce garments and upcycled products with speed, accuracy, and a consistently high-quality finish.

You will work closely with the Lead Machinist, following agreed workflows and helping to deliver ambitious production targets in terms of both quality and quantity. As part of the team, you will:

• ​Ensure all items are completed on time, to specification, and to a consistently high finish.
• ​Support the smooth day-to-day running of the production line, including fabric selection, handling, and machine maintenance.
• ​Work collaboratively to build a positive, inclusive, and creative workshop culture that aligns with Neuthread’s sustainable brand ethos.

​This is an exciting opportunity to be part of an innovative new project that blends sustainability with social impact, playing a vital role in producing high-quality garments at scale, contributing to both sustainability goals and Neuthread’s growing reputation.

​KEY TASKS

• ​Meet daily and weekly production targets for garments and upcycled products, ensuring all items are completed to specification, on time, and to a consistently high finish.
• ​Operate a range of industrial sewing machines and overlockers with precision and efficiency, carrying out sewing, stitching, and finishing tasks in a fast-paced environment.
• ​Work from set patterns and technical specifications, ensuring accuracy and consistency across all garments produced.
• ​Prepare and process textiles (cutting, sewing, finishing) to maximise speed and throughput while maintaining high quality standards.
• ​Support the smooth running of the production line, including fabric handling, machine maintenance, and workflow efficiency.
• ​Communicate effectively with the Lead Machinist and production team to prioritise workloads and resolve any production issues quickly.
• ​Ensure all garments meet Daisy Chain’s brand standards for quality, durability, and finish before release to retail.

​Additional Tasks:

• ​Comply with Daisy Chain’s Health and Safety policies in all employment practices.
• ​Work in ways that promote equality, opportunity, participation, and responsibility.
• ​Maintain the integrity of the Daisy Chain brand in all internal and external communications.
• ​Contribute proactively to the role and responsibilities, maintaining a positive ethos within the organisation.
• ​Attend staff meetings and contribute to continuous service improvement and quality initiatives.
• ​Ensure attendance and engagement with all required training and development activities.
• ​Any other reasonable tasks as required, in line with the level of the post.
• ​To ensure that confidential/sensitive information is handled in an appropriate manner and in line with GDPR
• ​Work in a way that contributes to the continuous improvement of the Charity’s services and embraces the organisations quality initiatives

​PERSON SPECIFICATION

​Experience

• ​A background and experience in working with a broad range of textiles, including clothing, denim, leather, and cotton. E, A, I & T
• ​Experience of making or adapting clothing in a production-line or factory setup, meeting set targets and deadlines. E, A, I & T
• ​Ability to create clothing from set patterns, working to established designs and specifications. E, A & T
• Experience in working under pressure to meet production targets and deadlines while maintaining quality standards. E, A & I
• ​Previous experience of working within a team in a manufacturing or factory environment. E, A & I
• ​Experience in using industrial sewing machines, overlockers, and other related equipment to produce clothing. E, A & T
• ​Ability to work at speed without compromising on quality. E (A,T)
• ​Demonstrated accuracy in sewing and finishing across a range of textiles – E (A, I, T)
• Creative and flexible approach to working, including adapting to different styles, materials, and techniques based on production needs. E & I
• ​Organised approach to practical work with excellent attention to detail, ensuring all garments meet high-quality standards. E, A & I
• ​Ability to work independently and manage time effectively while meeting production targets. E, A, I & T

​Qualifications/Skills

• ​Tailoring qualification or similar, OR relevant qualification/experience in garment production. E & A
• ​Excellent interpersonal and communication skills, able to work collaboratively with the design team and production staff. E, A & I
• ​Ability to use an overlocker and industrial sewing machines with confidence and accuracy. E, A, I & T
• ​Practical and creative skills, with the ability to transform donated textiles into desirable, fashionable items. E, A & T
• ​Ability to use a range of equipment and tools associated with the garment production process. E, A & T

​Knowledge & Skills

• ​Strong practical skills in garment creation, including pattern cutting, sewing, and finishing techniques. E, A & T
• Understanding of how to make clothing from patterns and the ability to adapt designs where necessary. E, A, I & T
• Knowledge of safety regulations and legal requirements related to textile production, including fire retardancy standards. E, A & I
• Ability to follow production targets and timelines, ensuring efficient workflow and meeting deadlines. E, A & I
• Understanding of sustainable fashion practices and upcycling techniques to maximise the value of donated textiles. E, A & I

 Other

• A passion for sustainability, upcycling, and contributing to environmental and community-driven initiatives. E, I & A
• Ability to demonstrate empathy and understanding in working with a diverse team and community volunteers. E, I & A
• Sympathetic with the aims of Daisy Chain, including its values in social inclusion and environmental sustainability. E & A
• Comfortable working in a structured environment with clear performance expectations and targets. E, I & A
• Ability to form positive relationships with individuals from a variety of backgrounds and needs. E, I & A
•  

Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week

This is a key senior leadership role, responsible for shaping and leading RNID’s community services so that we change lives one by one. The Director of Community Services will lead our flagship RNID Near You services and Contact RNID, with responsibility for business development, operational delivery, service quality, safeguarding, volunteer management and continuous improvement.

As Director of Community Services you will:

• Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.  

• Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.  

• Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.  

• Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.  

• Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.  

• Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.  

• Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.  

• Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.  

• Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.  

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 12 July 2026

Interview dates as below:

1. Stakeholder sessions: 20th & 21st July 2026
2. Final panel interviews: 27th & 28th July 2026

Corporate Complaints Manager

Cambridge

Permanent

Full-Time

This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you’ll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported.

You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure.

You’ll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code.

You’ll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience.

About the role

Reporting to the Executive Director, Customers Services you will:

· Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses

· Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice

· Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases.

· Analyse complaint data and identify trends, root causes, and opportunities for improvement

· Support continuous improvement across the complaints process and customer experience

· Prepare our internal and external reporting and self-assessments and ensure they are published on time.

What You’ll Bring

You’ll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues.

Experience

· Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment

· Experience of implementing change to drive up standards and performance

· Experience of using and improving databases / IT systems for customer and/or complaints data.

· Experience of collating and presenting data to a range of audiences

· Good knowledge of the Housing Ombudsman’s Complaints Handling Code and regulatory framework for social housing

Skills

· Excellent communication, influencing and listening skills

· Outstanding customer focus with the ability to balance empathy, accountability and operational compliance

· Excellent investigative and problem-solving skills

· Excellent analytical skills, using data to drive improvement

· Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs

· A collaborative and assertive approach to working with colleagues and teams to drive improvement

Qualification:

Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards.

Hybrid Working Arrangements – the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration.

Benefits of working for CHS Group:

· Employee discount scheme (retail, leisure, gym membership and fitness equipment)

· Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

· Employee Assistance Programme

· Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

· Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. 

· Cycle to work scheme (salary sacrifice)

· One day off a year to volunteer for a charity of your choice

· 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

· Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)

· Company sick pay

· 58p per mile business mileage allowance

· Refer a friend scheme (£250)

· Contributory pension scheme, which both you and CHS contribute to

· Enhanced maternity and paternity leave

· Flexible Working Policy

· Full induction

· Comprehensive free training and development opportunities with paid time off

· Free DBS (for relevant posts)

· Free onsite/nearby parking

· Hybrid Working Policy

· Flexitime

As part of the recruitment and selection process candidates will be required to complete a Personality Profiler

CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026

INTERVIEWS: Friday 31st July 2026

Prospectus is delighted to be supporting our client in the search for a Senior Corporate Partnerships Officer.

The organisation is a national charity tackling financial insecurity and its structural causes. They support people facing financial hardship to access the resources and opportunities they need to thrive, while working to challenge stigma and change the systems that drive financial insecurity.

This is a full-time, permanent role paying a salary of £45,155 per annum. The postholder will be working in a hybrid model from their offices in London.

The Senior Corporate Partnerships Officer will be responsible for managing and developing a portfolio of corporate partnerships, delivering high-quality stewardship and identifying opportunities for growth. You will support the development of commercial opportunities and the new business pipeline for the organisation's digital tools, including sales, licensing and strategic partnership opportunities that embed the tools into partner customer journeys and generate sustainable income.

The organisation are looking for candidates with an understanding of corporate charity partnerships, social impact, and Environmental Social Governance (ESG). You will have a track record of building, managing and growing strong relationships with internal and external stakeholders and the ability to identify opportunities to grow existing partnerships and secure new business.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

 

Prospectus is delighted to be supporting our client in the search for a Community and Events Fundraising Manager.

The organisation is a national charity tackling financial insecurity and its structural causes. They support people facing financial hardship to access the resources and opportunities they need to thrive, while working to challenge stigma and change the systems that drive financial insecurity.

This is a full-time, permanent role paying a salary of c.£47,000 per annum. The postholder will be working in a hybrid model from their offices in London.

The Community and Events Fundraising Manager will be responsible for leading the development, delivery and iteration of a multi-year Community and Events fundraising strategy. With support and strategic oversight from the Head of Income Generation, you will be ensuring annual income, event participant and supporter engagement targets are met or exceeded.

The organisation are looking for candidates with experience of community and/or challenge events fundraising, with a track record of meeting or exceeding five-figure income targets and ideally six-figure targets. The ideal candidate will have strong project, budget and KPI management skills, including planning, reporting, prioritisation and evaluation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
 

ICT Security Support Technician

Cambridge

Full-Time (35 Hours per week)

Permanent

The successful candidate will be based at our clients head office in Cambridge CB24 9ZR, with the optional flexibility of hybrid working to support work life balance, whilst meeting the requirements of the role

About the role:

As the ICT Security Support Technician, you’ll support our clients cyber security operations, by assisting with the protection of digital assets, networks, and systems from cyber threats. You’ll identify, monitor and respond to security incidents, conducting routine security checks, and supporting the wider IT team with implementing best security practices.

As the ICT Security Support Technician, your duties will include:

· Assist in the monitoring and analysis of security alerts and logs, using security tools such as SIEM systems.

· Help to identify and respond to security incidents, in line with their incident response process.

· Conduct routine vulnerability scans and support in remediation activities.

· Support with user awareness initiatives including phishing simulations and cyber hygiene campaigns.

· Assist in maintaining and updating security documentation, including asset registers, risk logs and access control records.

· Monitor patch management schedules and assist in ensuring timely updates to systems and applications.

About you:

· Knowledge of Networking Fundamentals Understanding of TCP/IP, OSI model, routing, switching, firewalls, and network protocols and basic network troubleshooting skills.

· Be familiar with Windows and Linux environments, including basic command-line operations.

· Have basic IT Support experience in helpdesk, technical support, or general IT assistance roles.

· Experience with installing, configuring, and troubleshooting computer hardware and software.

· Access to transport for work purposes and business insurance for own vehicle where appropriate.

Benefits

- Employee discount scheme (retail, leisure, gym membership and fitness equipment)

- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. 

- Employee Assistance Programme

- Cycle to work scheme (salary sacrifice)

- One day off a year to volunteer for a charity of your choice

- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)

- Company sick pay

- 58p per mile business mileage allowance

- Refer a friend scheme (£250)

- Contributory pension scheme, which both you and our client contribute to

- Enhanced maternity and paternity leave

- Flexible Working Policy

- Full induction

- Comprehensive free training and development opportunities with paid time off

- Free onsite/nearby parking

- Hybrid Working Policy

- Flexitime

Please note this role is subject to a basic DBS application.

Closing Date: midnight Sunday 5 July 2026

Interviews to be held: week commencing 13 July 2026

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Events Co-ordinator
Contract: Permanent
Work Pattern: Full Time
Salary: £28,952 per annum
Location: Homebased – however NCB has offices in Belfast, Sheffield, Newton Abbot and London that staff can work from should they choose.

The Vacancy

This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Project Support, Events or Business Support teams.

The post holders will support the organisation’s portfolio of projects and/or complex learning event delivery of online and in-person workshops and conferences for the team they are working in, working closely with peers to provide coherent, consistent support to delivery teams. They will ensure that projects and events are well managed and delivered in line with internal processes and systems whilst balancing business needs achieving contracted requirements and targets.

The post holders will act as peripatetic support across projects, events and the wider business to deliver business objectives, including the administration of contracting processes, event hosting and logistics and business support administration as necessary.

This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates.

Knowledge of budget management, risk mitigation and financial acumen is necessary to ensure efficient and sustainable operations.

The post holders will also work closely together drive a culture of continuous improvement informed by systems and data to optimise processes, enhance customer experience and improve delivery performance over time.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 8th July 2026 
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.