Safeguarding team member volunteer roles in belfast
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Will you share your counselling or psychotherapy skills as a child & young person's (CYP) counsellor or therapist to join an online counselling service for young patients with a pain condition (Complex Regional Pain Syndrome)? We’re supporting patients, relatives, partners and carers affected by a debilitating condition; Complex Regional Pain Syndrome (CRPS).
We're looking for qualified paediatric/child & young person counsellors, psychotherapists or psychologists ideally with some experience of working with chronic pain patients, who may want to volunteer their skills supporting our young service users and help develop a psychological support service.
As a Volunteer Child/Young Person's Counsellor/Therapist you’ll be providing remote online counselling/therapy support services to young people aged 5 to 18 who are vulnerable, many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling sessions online or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our young services users. We will also consider therapists who are in need of a placement.
Depending on your qualifications, skills and experience, volunteer child counsellors / therapists provide person centred counselling (general talking counselling), integrative, pluralistic including or Cognitive Behavioural Therapy (CBT), ACT and EMDR for young CRPS patients.
We are needing to expand this service to support our young clients as it has rapidly received a high number of referrals. People can be referred both by health or legal professionals as well as having parents/guardians referring them to the service.
In this role you’ll be able to develop your paediatric counselling skills, organisation, communication and team working skills. If you have experience in younger children please do get in touch.
Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.
What the role involves
This role may vary depending on needs, but is likely to include:
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Undertake a child client assessments, followed by therapy (via Zoom or phone) to our clients, offering up to 20 one hour (or 45 mins age dependant) sessions for each client plus 4 assessments
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Providing one-to-one therapy sessions to young patients aged 5-18 (we will consider therapists who can only support primary or secondary school age)
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Update our database with the client’s basic information and session attendance
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Maintain succinct, relevant session notes and store these securely
- Attending and participating in meetings
- Project monitoring, creating, reporting and outcomes evaluation procedures
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Attend CPD training to ensure your knowledge stays current
- Participating in regular meetings with the Clinical Lead
- Maintaining client confidentiality, upholding data protection and equal opportunities principle
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Attend monthly internal group Supervision to ensure safe working practices
We can support you to develop the skills you need for this role, including an induction. You will have a chance to discuss your role and any additional needs with us.
What you need for this role
Essential
- Be a member of one of the recognised organisations (see below)
- Level 4 Diploma level qualifications as a minimum, Degree or Masters in Paediatric Counselling, Counselling/Clinical Psychology, Psychotherapy, Play Therapy, Dance & Movement Psychotherapy or Art Therapy
- Minimum of 100 hours supervised
- Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
- A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
- Able to keep people’s personal data safe
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Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection
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Able to support a minimum of 2 child or young clients a week, being two hours of your time for counselling sessions plus time for administration. We ideally hope you to offer the charity a commitment of six months.
Desirable
- Personal or professional Knowledge or experience of chronic pain or Complex Regional Pain Syndrome
- Previous experience as a chronic pain or CRPS paediatric counsellor or psychologist
- Committed to our values
- Willing to develop skills and experience
- Enjoy working as part of a team
- Effective administration skills, planning and organisation skills
- Approachable, presentable, enthusiastic
We welcome trained paediatric counsellors, child therapists and counselling/clinical psychologists who are willing to give their time to support our valuable work.
Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.
Recognised Organisations
- British Association for Counsellors and Psychotherapists (BACP)
- British Association for Behavioural and Cognitive Psychotherapists (BABCP)
- Complimentary and Natural Healthcare Council (CNHC)
- General Hypnotherapy Register (GHR)
- British Society for Clinical Hypnotherapists (BSCH)
- National Council for Hypnotherapists (NCH)
- United Kingdom Council for Psychotherapy (UKCP)
- The National Hypnotherapy Society (HS)
- National Counselling Society (NCS)
- Health & Care Professions Council (HCPC)
- The Association for Professional Hypnosis and Psychotherapy (APHP)
- National Register of Hypnotherapists & Psychotherapists (NRHP)
Making a difference
What impact will the opportunity have?
You will join the charity during a critical and challenging period as the service is rapidly expanding and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for younger clients but also ensure we provide counselling services and mental health support to our young child CRPS patients who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.
What's in it for you as the volunteer?
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is continually developing, you would have a key role in developing a young person counselling programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in a child's life which is already isolated and painful, who may not have received any psychological support.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Trustee will engage in all aspects of our governance, with a particular focus on financial strategy and governance.They will use their sound financial skills & experience to support the Board’s understanding & interpretation & to ensure legislative compliance.
- To support the Board to oversee & to ensure appropriate presentation of budgets, accounts, management accounts and financial statements.
- To ensure appropriate presentation of accounts and records, ensuring that financial resources are spent in accordance with the charity’s policies, good governance, legal & regulatory requirements.
- Liaising, where applicable, with the Chair/ other appropriate members of staff and supporting on financial matters
- Supporting the Board to monitor the financial viability of the charity.
- Creating, in conjunction with relevant trustees and staff, sound financial processes and procedures for the control of the charity’s assets.
- Advising on the financial implications of the charity’s strategic plan.
- Reviewing the annual accounts and, where applicable, liaising with the charity’s external auditor to ensure the accounts are compliant with the current charities’ SORP.
- Ensuring that sound financial management is maintained and ensuring expenditure is in line with the charity’s objects.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ThinkForward exists to support young people to create better and brighter futures. We want them to be able to identify, realise and shape their aspirations, and be ready to make a successful transition into work.
Young people experiencing barriers such as challenging relationships, living in low-income households, or growing up in areas with a lack of access to opportunities can be confronted with hurdles. Without the right support, these barriers can lead to a high risk of unemployment and long-term effects on career and life chances.
There are more than 900,000 16-24-year-olds in the UK who are not at school or college, or don’t have a job or training place. Our ambition is to prevent young people becoming one of these statistics. In 2025, we will be supporting more than 1,500 young people.
We are looking for new trustees with skills and experience to:
• help to grow our income and support our development team
• help us raise our profile by turning our strong evidence base into policy and campaigns.
You will help drive the progression of successful evidence-based organisation that makes a positive impact on the lives of young people and their communities. We are looking for those who value the potential of young people, are passionate about their growth and development and understand the challenges that some face. An interest in ThinkForward’s work and approach are essential as well as an ambitious outlook for our future.
You will be well respected, have active networks in philanthropy, fundraising and statutory development or in policy and campaigning which has generated systemic change. You will have a proven track record of working at a senior and strategic level and will understand the governance and risk management requirements of the role.
You will also be keen to act as a representative, spokesperson and cause leader creating and identifying donors and business opportunities for ThinkForward.
If this role sounds like a good fit for you, then read the job pack and specification attached to this listing for more details before applying via CharityJob with your CV and cover letter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.
With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.
So, with lots happening, it’s an exciting if challenging time for the Trust. Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.
We are a welcoming board who support and challenge each other to do better for wildlife.
We look to recruit trustees from a range of backgrounds, life stages and skills to join us.
At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:
· A strong commitment to wildlife conservation and the Vision of the Trust;
· Demonstrable experience of financial management;
· The skills to analyse proposals and examine their financial consequences;
· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;
· The ability to apply clear logical thinking and creativity to developing our strategy
If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.
Alison McLean OBE, Chair, March 2025
Veganuary is looking for Trustees
We are looking for a number of brilliant people to serve as Trustees, joining our international team to be a pillars of support in our mission to create a better world for humans and animals alike.
This is a very exciting time to join our organisation and help shape the path forward as we continue to grow and expand the vegan message globally. We are currently recruiting for more than one vacancy and are looking for the following skills or attributes in particular:
- A trustee with fundraising expertise or connections with potential funders
- A trustee with risk management expertise
- A trustee located in Germany, with knowledge of German charitable governance
Please find all the information about the role in our application pack linked below.
Deadline for applications is 09.00 on Monday 14 July 2025. Details on how to apply are in the application pack.
The client requests no contact from agencies or media sales.
Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:
- Provide support to those with endometriosis and their families and friends
- Provide clear, objective information about the condition and its treatments
- Raise awareness amongst health professionals and the general public about the condition
- Support research into endometriosis.
This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.
Time commitment:
- five Trustee Board meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings). Three meetings are held in person on London on a Saturday, with two meetings being virtual evening meetings.
- Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group.
Trustees are also invited to attend Endometriosis UK events.
We are currently recruiting for ONE NEW TRUSTEE to join the board. We are particularly looking for significant experience of charity governance, management and best practice. Examples of how this might have been gained include having worked at a senior level in a charity, or previous trustee experience.
If you are keen to join the Endometriosis UK Board and don’t have this experience, there will be further opportunities over the next year as we will be recruiting for more trustees as Board members reach their maximum length of service. Keep an eye on our social media for more information.
Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis.
We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an opportunity to become Chair of a Charity which has recently celebrated its 10th anniversary. If you are someone who is looking to make a “real difference” for mothers/birthing people and their families facing one of the most challenging and unexpected periods of their lives, then we would like to hear from you. We are also looking for a Chair who can lead and “harness” the range of skills present within our existing Board members, who come with a range of experience.
Now into our second decade as a charity, it is exciting time to join Mummy’s Star as the Chairperson. We have broadened the conversation about cancer and pregnancy nationwide, and internationally too despite our small stature. We now must sustain what we have built and help take the charity to that next level where we can elevate the voices of those we support, so that their needs are not only understood, but are also prioritised and used to inform policy and planning.
The client requests no contact from agencies or media sales.
Could you be a trustee for Avenues?
Avenues Group is a specialist provider of adult social care, supporting people with complex needs to enjoy life. We always want to do things better, and as part of our development we are now looking for new trustees.
Our trustee group has to reflect the diversity of the people we support and the communities in which we work, and we welcome and encourage applicants from all backgrounds.
We would particularly like to hear from people with lived experience of disability, encouraging people who are accessing support services, and neurodivergent people.
Do you have experience in any of the following?
- Care Sector Financial Experience to join our Board and Finance Committee
- Health and Social Care Experience (outside Avenues) to join our Board and one committee (to be decided).
- People management and organisational development to join our Board and the People, Culture and Reward Committee
- Risk Management (specialising in a quality, compliance and regulatory environment) to join our Board and our Audit and Risk Committee.
If so, we'd like to meet you, apply today and to find out more about us and the role please download the attached trustee pack and role profile.
Still unsure if this role is for you? We are happy to offer an informal chat with our Head of Governance so feel free to contact us and we can organise this.
Why join us?
You’ll be part of an organisation that instils its values at all levels of the business, ensuring the people we support are at the forefront of our decisions.
Our people love working here, and most trustees stay for many years, becoming as passionate as we are.
This opportunity will be useful for anyone wanting to learn more about being a trustee, full training and support will be provided, and wishing to develop a more rounded skill set. It can also be a fantastic opportunity for someone with many years of experience to share their skills.
As part of our recruitment process, the successful candidates will meet and be interviewed by different stakeholders including people we support and Chairs of Committees as well as our CEO, current Group Boards Chair and other trustees of the board.
Interviews are planned week commencing w/c 18th August and w/c 25th August (subject to any changes due to availability of stakeholders).
We will process your data in line with our privacy policy. To find out more read the Privacy Notice on our website. We want you to have control over your data. You can contact us at any time to request or change the data that we hold about you or even if you just have a question relating to the data, we hold about you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
About the role
Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.
Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.
Responsibilities:
Your core responsibilities as a Peer Mentor at Youth4Youth include:
- Building strong, professional relationships with young people seeking mentoring support.
- Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
- Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
- Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
- Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
- Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
- Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.
Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.
Skills
- Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
- Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
- Ability to demonstrate empathy to others.
- Ability to work in a challenging environment and recognise when you may need support yourself.
- Proficient in the use of IT tools, such as Microsoft Outlook.
Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.
Skills development for you:
As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.
Benefits of volunteering with Youth4Youth
We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:
- Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
- Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
- Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
- Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries
The hiring process:
Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:
- An initial application, stating your reasons for wishing to become a Peer Mentor
- A remote interview conducted via Microsoft Teams
Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:
- Satisfactory references being received (these do not need to be employment references)
- A satisfactory DBS check being received
- Successful completion of the Youth Services Academy
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
The International Council of Museums in the United Kingdom (ICOM UK) is seeking a new trustee with strong financial acumen and a passion for the museums and heritage sector and working internationally to be the Finance Lead on our Board. This is a strategic finance role to support the Strategic Director and advise the Board of Trustees in respect of the conduct of the charity’s financial affairs.
The role requires experience and skills in financial planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances.
We welcome applications from professionals with the skills, knowledge and lived experience that will strengthen and diversify our Board.
For further details on the roles and ICOM UK, you can view our Finance Lead Trustee Recruitment Pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Chair of our Board of Trustees! The primary responsibilities are providing leadership, strategic direction and governance oversight for the charity. They ensure that the board functions effectively, that the organization remains true to its mission, and that it meets its legal and ethical obligations.
We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to provide around 4-6 hours per month on a flexible basis, with some months quieter/busier than others.
We are seeking someone who has strong leadership, facilitation and decision-making skills, excellent communication and public-speaking, understanding of financial management, fundraising and stakeholder engagement, and a passion for the Charity's mission and long-term success. You should have experience serving on a Board of Trustees (preferably as Chair), in governance, strategic planning, and the non-profit sector.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check and meet the statutory conditions for serving as a Trustee (attached). Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
We believe that no one should have to deal with grief or mental health alone: we combat isolation through creating connection.
The client requests no contact from agencies or media sales.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.