Social media volunteer volunteer roles

                    While gaining invaluable experience, practice your passion within real-life scenarios. 

We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will work with us and our partners to strengthen our online presence and attract organic traffic.

Responsibilities
Increase traffic to digital channels
Grow brand messages, visions and online presence.

Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Type: Volunteer
Commitment: 2 hours a week or 4 posts a month (can be done flexibly, prepared in advance) - with bi-weekly catch-ups
Reporting to: Operational Director
Location: Remote (UK)

We are looking to appoint 2 volunteers for this vacancy

 
What will you be doing?

You’ll create engaging, inspiring content for our Social Media accounts – just 1-2 posts a week – helping us grow our online presence, connect with our supporters, and communicate our values around sustainability, biodiversity, and inclusion. 

This is a flexible, part-time role requiring around 2 hours per week, or less if you can produce 4 monthly posts and leave them scheduled, ideal for someone looking to build their creative portfolio while supporting meaningful grassroots work.

What are we looking for?

Essential:

• Confident using Instagram, Facebook, LinkedIn (personal or professional)
• Strong written communication and visual storytelling skills
• Creative flair and alignment with our charity’s mission and ethos
• Reliable and organised, able to contribute consistently each week
• Comfortable working independently and taking initiative
• Ability to work as part of a Team
• Able to use Canva to produce content

Desirable:

• Experience using Canva or similar design tools
• Familiarity with scheduling platforms like Meta Suite, Buffer, or Later
• Understanding of ethical and inclusive communication practices
• Interest in sustainability, holistic living, education, or nature

Candidates should have 3+ years of experience with: 
 

• Marketing Strategy
  Ability to plan purposeful content that aligns with our goals (e.g. awareness, engagement, partnerships).
• Social Media Marketing
  Confident using Facebook and Instagram; understands how to create engaging, platform-appropriate posts that speak to different audiences.
• Graphic Design
  Able to design clear, visually appealing posts using tools like Canva, with attention to accessibility and branding.

What difference will you make?

As our Social Media Content Creator, your work will directly support Willowbrook Farm Charity’s mission to inspire sustainable living and reconnect people with nature. By sharing our stories, values, and programmes online, you will:

• Grow our visibility – Helping more people discover our charity, our values, and our work with biodiversity, sustainable farming, and environmental education.
• Inspire and inform – Creating content that motivates individuals to live more sustainably and engage with nature, while highlighting inclusive and equitable access to green spaces.
• Support fundraising and outreach – Boosting awareness of our community projects and helping us reach potential donors, supporters, and participants.
• Celebrate diversity and belonging – Representing the wide range of people we welcome at Willowbrook, and promoting our inclusive approach to Earth stewardship.
• Build momentum during our rebuild phase – As we relaunch after a period of dormancy, your work will be instrumental in reigniting interest and engagement with our charity.

Your creativity will help turn values into action, and connect our small grassroots charity to a wider world, one post at a time.

Who will be working with you? Our Marketing Team:

· 2x Article writers (writing content for Blog and LinkedIn articles)

· 1 Brand and Development Manager

· 1 Graphic Designer Lead

· 1 Marketing Manager (coming soon)

·       2 Social Media Content Creators (this position)

· 1 Video Editor (coming soon)

How we work (and what you can expect when joining the team)

We don’t believe in KPIs or harsh targets; that’s not our style. We’re a values-led, cause-driven team that measures success by the quality of relationships we build, the opportunities we uncover together, and the impact we make for our beneficiaries. Numbers can be useful, but we don’t use quotas or pressure to motivate people. Instead, we focus on collaboration, learning, and genuine enthusiasm for finding the right people who align with our mission.

What this looks like in the marketing team

In practice, you’ll join a supportive creative team that shares story leads, swaps ideas, and helps each other refine drafts. We celebrate curiosity, voice, and progress, not just outcomes. We’ll agree on simple, shared goals and light check-ins so everyone knows where we’re heading, but we won’t impose arbitrary targets or dashboards. If a post doesn’t land or a campaign underperforms, we treat it as learning—not failure—and we improve it together. Yours and our wellbeing and growth matter to us as much as the content we publish. We understand that content engagement takes time and effort to develop.

How we create together

You’ll have space to research, think, and craft clear, accessible writing across channels (web, email, social, print or channels you have been assigned to). We work from short creative briefs, friendly peer reviews, and a living style guide, so you’re never writing in a vacuum. We co-create with programme colleagues and volunteers, turning real experiences into stories, explainers, and resources that help people connect with our mission.

Ethical, inclusive storytelling

We take ethical marketing seriously. We prioritise respectful, consent-based storytelling, plain language, and accessibility (e.g., clear structure, alt text, readable layouts). We’d rather publish fewer, stronger pieces that we’re proud of than chase volume for the sake of a metric. You’ll have time to fact-check and shape narratives that are honest, strengths-based, and aligned with our values.

Your voice, our mission

Bring your ideas! Pitch topics, test formats, and iterate. We’ll back you with constructive feedback, and opportunities to grow your craft while keeping our shared focus on meaningful content that supports the communities we serve.

If you’re motivated by purpose, teamwork, and thoughtful posts (rather than meeting a quota) you’ll feel right at home with us! But remember, because of this supportive and collaborative culture we maintain, we will honestly rely on you to fulfil your share of the work.

 Before you apply

We’re really grateful for every volunteer’s time and contribution. Please note we’re unable to provide professional references for volunteers who haven’t actively participated and engaged with our work for at least four months and/or delivered tangible outcomes*. Your work is valued even if your circumstances change and you’re not able to fulfil the time and hours we originally agreed. However, because professional references require a higher level of commitment, meaningful contribution, and long-term dedication, we can only provide them when we’ve worked together long enough and seen clear results from your involvement, to give future employers a fair, well-informed reference.

*By “tangible outcomes,” we mean clear contributions such as completing agreed tasks or projects, meeting deadlines, producing work we can review, or making measurable progress toward team goals. If a professional reference isn’t possible, we’re happy to confirm your volunteering dates and role instead.

Volunteer Social Media Assistant (Office-based) — 5 hours/week  
Location: Littlehampton, West Sussex (office-based)  
Time: 5 hours per week
Organisation: MenWalkTalk (Charitable Incorporated Organisation, Reg. No. 1188361)  
Reports to: Marketing Officer (with support from the wider team)

About MenWalkTalk  
MenWalkTalk is a free, non-judgemental space for men aged 18+ to walk, talk (or not talk), and feel part of something. We run walk-and-talk groups across the UK, led by trained volunteers, focused on connection, belonging, and peer support.

The role (what you’ll do)  
You’ll help us keep our social channels active, clear, and welcoming — turning real moments from our walks and community into simple, human content.

Typical tasks include:
- Drafting and scheduling posts for Facebook (main channel), plus Instagram and LinkedIn
- Turning photos, short quotes, and updates from walk leaders into posts (with guidance/templates)
- Light graphic creation using Canva (basic edits, resizing, adding text/branding)
- Replying to comments/messages in a friendly, on-brand way (or flagging anything sensitive)
- Helping keep a simple content calendar up to date
- Supporting small campaigns (e.g., volunteer recruitment, awareness weeks, fundraising pushes)

What we’re looking for  
You don’t need to be a pro — just reliable, thoughtful, and happy to learn.

Ideal if you:
- Write clearly in plain English (warm, human tone)
- Have good attention to detail and can follow brand guidelines
- Are comfortable using Facebook and basic tools like Canva
- Can handle sensitive topics with care (men’s mental health) and know when to escalate
- Are organised and can work independently for a few hours each week

Nice to have (not essential)
- Experience volunteering or working with charities/community groups
- Basic photo/video editing (even just phone edits)
- Familiarity with scheduling tools (e.g., Meta Business Suite)

What you’ll get  
- A friendly team and a calm, supportive environment
- Clear guidance, templates, and a simple process to follow
- A meaningful role where your work helps more men find support locally
- A reference after a consistent period of volunteering (if helpful.

Practical bits  
- Commitment: 5 hours per week (ideally a consistent weekly slot)  
- Location: Office-based in Littlehampton  
- Expenses: Reasonable travel expenses can be discussed  
- Safeguarding: You’ll be asked to follow MenWalkTalk safeguarding guidance; checks may apply depending on duties

How to apply  
Send a short note about you and why you’re interested, plus any examples of social posts/design work (optional).

Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?

We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.

What you’ll do:

• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.

• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.

• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.

• Create eye-catching visuals using tools like Canva.

• Update our website as required and make suggestions for improvements.

• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.

What we’ll provide:

· Creative freedom within agreed priorities and tone of voice.

· Access to the right tools plus shared photos, stories and impact stats.

· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.

Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.

Reasonable agreed expenses will be paid.

Thank you

Mark Flannagan
Chief Executive

About us

UpCycle, works with individuals in prisons and young people at risk in marginalised communities.  We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration.  We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.

In prisons

· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.

In the Community

· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.

· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.

· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Social Media and Public Image Manager Volunteer

JOIN US NOW - Step Ahead Project Teesside

We are looking for individuals in Redcar and Cleveland for a volunteer Social Media and Public Image Manager

MANDATORY SKILLS:

• Personal Strong and Professiona lSocial Media Presence
• Creativity ie colour schemes
• Knowledge in Graphic Design/ Social Media Programmes
• Strong Verbal/Written Communication
• Professional Conduct

PREFERRED SKILLS:

• Qualifications in Graphic Design/Communication
• Photography Skills
• Experience in Graphic Design/Communication
• Project Management

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Turn Influence Into Impact

Influential Stars is a UK based, purpose led platform that brings together creators with BIG hearts, public figures and supporters to raise funds and awareness for causes that truly matter. From community led campaigns to support for individuals and families facing life limiting illness, everything we do is rooted in compassion, transparency and real impact.

Up to 85% of net profits go directly to charitable causes, ensuring every campaign delivers genuine good.

We are a close knit family of volunteers, united by shared values and a belief in using influence for positive change. While we work remotely, we value real human connection and, where possible, enjoy meeting as a team in person.

We are now looking for a Senior Social Media Manager to join us. This is a remote voluntary role, open to full time or part time applicants.

The Role

You will take senior ownership of Influential Stars’ social media presence across Instagram, TikTok, Facebook, YouTube and LinkedIn, helping shape how we show up across communities in the UK.

This is a hands on role for someone confident in planning, creating and scheduling content with purpose.

Your Responsibilities Will Include:

• Managing and growing our social media presence across multiple platforms
• Planning, creating and scheduling consistent daily content, typically two to three posts per day
• Ensuring all content aligns with our branding, tone of voice and mission
• Sharing stories and campaigns that inspire awareness, connection and action
• Managing content calendars and scheduling tools confidently

What We Are Looking For

• Proven experience managing social media across multiple platforms
• Strong understanding of engagement and awareness driven content
• Confidence working independently and taking ownership of output
• A proactive, organised approach
• A genuine connection to our mission and values

While this is a fully remote role, we would ideally love to hear from candidates based in London, Hertfordshire or the surrounding areas. This allows for occasional in person meet ups and helps us maintain a natural, family like team culture. That said, we warmly welcome applications from anywhere across the UK.

What Is In It For You?

• Senior level responsibility within a purpose led platform
• A visible, impact focused portfolio
• Creative freedom and flexible remote working
• Clear credit for your work and professional references
• The opportunity to make a real difference

Application

If this role resonates with you, please send links to recent social media work or accounts you have previously managed.

East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets every 4 weeks on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

This Role Turns Strategy into Impact

At Tell My Truth and Shame the Devil C.I.C., content and ideas are only as powerful as their execution. The Campaign Manager ensures that our messaging, campaigns and launches reach the right people, at the right time, in the right way.You are the operational lynchpin between strategy, creators, analysts and ambassadors, translating insight and content into measurable outcomes — whether that’s donor growth, volunteer mobilisation or VFAP engagement. This is not a creative role; it is a precision, execution, and optimisation role.

Purpose of the role:

Plan, execute, and optimise multi-platform campaigns. Manage paid ad campaigns for donations, volunteer recruitment, and ambassador activation. Align landing pages, creatives, and content across platforms. Track campaign performance and pivot strategies in real time. Coordinate across analysts, content creators, and automators for seamless delivery. Your work ensures that strategy becomes tangible, actionable, and results driven.

About the role:

The Volunteer Campaign Manager will support the planning, coordination and delivery of digital campaigns and platform launches that raise awareness, drive engagement and support organisational goals. This role focuses on helping manage campaign timelines, messaging and performance tracking across media and launch activities.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience supporting or managing digital campaigns, media, marketing initiatives or launch activities (professional, academic, freelance or volunteer).
• Basic understanding of advertising platforms (e.g. Google Ads, Meta Ads, LinkedIn Ads or similar) and campaign structures.
• Experience, or strong familiarity, with campaign planning, timelines and coordination across multiple channels.
• Familiarity with digital tools used for campaign management, collaboration or reporting.
• Strong organisational skills and attention to detail, particularly during campaign launches.

Desirable / Can Be Developed:

• Experience or interest in paid digital advertising, growth marketing or campaign launches.
• Awareness of campaign performance metrics and how insights are used to improve results.
• Ability to coordinate campaign timelines and launch activities across teams.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in marketing, digital advertising, communications, business or a related field is valued 

Main Responsibilities/ Key Duties

• Support the planning, setup and coordination of paid digital campaigns and platform or product launches.
• Assist in managing campaign timelines, launch checklists and key milestones to ensure activities are delivered on schedule.
• Work with marketing, communications and technical teams to align messaging, creative assets, targeting and launch requirements.
• Help monitor paid campaign performance, budgets and spend, flagging issues or opportunities for optimisation.
• Collaborate closely with Social media Director, Social Media Analysts and Insights Officer.
• Support basic analysis and reporting on campaign results, using platform insights and analytics tools.
• Report campaign performance to the leadership team.
• Maintain documentation of campaign strategies, budgets and outcomes.
• Assist with audience targeting, creative testing and campaign adjustments based on performance data.
• Ensure campaigns and launch activities follow organisational guidelines, brand standards and data protection requirements.
• Support post-launch reviews to capture feedback and contribute to continuous improvement of future campaigns.
• Communicate clearly with stakeholders, providing updates and supporting coordination across teams.

What You Gain:

• Hands-on campaign leadership experience in a high-impact CIC.
• Founding contributor status.
• Operational and strategic credibility.
• Experience coordinating multi-disciplinary teams
• Priority pathway to future paid roles.
• This role builds executive-level experience in campaigns, optimisation and social impact delivery.

What This Role Is Not For:

• Want a purely creative role without operational responsibility.
• Avoid data-driven decision-making.
• Are uncomfortable working with sensitive or trauma-informed content.
• Expect immediate paid employment

Important to Be Clear:

• This is a volunteer role during the build phase.
• It carries real authority over execution and delivery.
• Paid roles will emerge as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to

A values-led discussion.

• A practical campaign and execution scenario conversation.
• If you believe that impact is built on disciplined execution, not just ideas and that strategy without action is wasted potential, this role is for you.

A Final Word

Events bring people together. Safety keeps them coming back.

If you know that: Inclusive spaces protect dignity.

This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
 
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:

• Human, not automated
• Trauma-aware, not reactive
• Boundaried, not extractive
• Purpose-led, not performative

You are the bridge between content and community — between attention and action.

Experience Qualification and Requirements

Essential experience

• Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
• Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
• Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.

Essential skills & qualities

• Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
• Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
• Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
• Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
• Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
• Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.

Desirable 

• Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
• Familiarity with safeguarding principles, escalation workflows, and online safety practices.

Training & support provided

• Safeguarding protocols and escalation pathways.
• Platform-specific engagement standards and tone-of-voice guidance.
• Escalation and reporting systems, including how to log risks and recurring themes.

Main Responsibilities/ Key Duties

• Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
• Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
• Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
• Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
• Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
• Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
• Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
• Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
• Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
• Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.

This role is not suitable if you:

• Want to debate or argue online
• Struggle with emotional boundaries
• Seek influencer-style engagement
• Want creative control over content
• Are unable to follow safeguarding procedures strictly

This is not about visibility — it is about responsibility.

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and trust
• Emotional maturity is essential
• Paid roles will emerge as the organisation becomes financially sustainable

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A short scenario-based engagement discussion

If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.

 A Final Word
Social media is about people, not platforms.

If you know that:

• Trust is built through presence, care, and consistency
• Boundaries are a form of protection, not distance
• Privacy and consent are safeguarding responsibilities
• How we respond matters as much as what we post

It’s shaping up to be a busy year at Locate International, with a lot of important stories to tell. We need people who can help us tell them – and play a huge part in resolving cases.

We’re looking for more people to join as volunteer media officers – this will involve writing press releases for our missing and unidentified appeals, giving interviews and forging partnerships with broadcasters and publishers.

The right people will be able to write well, will ideally have a journalistic background, and will have experience dealing with different media outlets and their demands. But they must also be able to work with sensitivity and care.

We meet for an hour every Tuesday night on Zoom, and volunteers are expected to contribute an average of six hours a week.

Join to West Central London Mind as an Engagement & Communications Volunteer!

Location: Hybrid (Online & Monck Street Office, London SW1P 2AE)

Time Commitment: Flexible – 1–3 days a week

Supervised by: Phoebe Norburn / Charlotte Fletcher

Are you creative, enthusiastic, and passionate about mental health?

West Central Mind is looking for an Engagement & Communications Volunteer to help us raise awareness, support fundraising, and connect with our community.

What You’ll Do:

• Create and support social media content and ideas

• Keep external listings and websites up to date

• Help engage local organisations and corporates for support

• Manage our grants and funding opportunities spreadsheet

• Assist with event setup and support fundraisers

• Promote WCL Mind online and offline

• And other exciting tasks to support our team!

What We’re Looking For:

• Friendly, welcoming, and positive attitude

• Organised, reliable, and proactive

• Strong written, verbal, and interpersonal communication skills

• Comfortable using digital tools and social media

What You’ll Gain:

• Make a real difference in your community

• Join a passionate and friendly team

• Receive training, support, and development opportunities.

How to Apply:

If you’re interested in this role, please send your CV and a short note about why you’d like to join us

• Deadline: 16th February 2026

• Interviews: 24th/25th February 2026

Apply now and help us make a difference!

Who are we?

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically-led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge and help people to live the life they choose.

We collaborate with the NHS, Local Authorities, Corporate Partners and community stakeholders to deliver essential services tailored to meet the diverse needs of our community. We are an independent charity raising our own funds and managing local service delivery, regulated by the Charity Commission.

We believe that people living with a mental health challenge should be empowered to live their lives according to their own choices, irrespective of the impact of their mental health.

Our Services

With over 25 distinct services, the availability and scope varies across different boroughs and target demographics. Whether by borough or by group, you can explore our comprehensive range of services for adults and children & young people.

Collaboration

Collaboration lies at the heart of our work and we often collaborate with other local Mind charities. By pooling our resources and expertise, we amplify our collective impact to address the diverse needs of our communities. These collaborations enable us to deliver services at scale throughout London, transforming outcomes to improve people’s lives.

Our Values

• Open: We’re inclusive, accessible, community ​focused and open to change.
• Experienced: Our teams bring knowledge, expertise, and lived experience. They capture reliability, history, and professionalism – both individually and as a collective.
• Unstoppable: Our mindset is active and forward thinking whilst also showing us as the change makers, campaigners, and activists that we are.
• Together: We walk alongside the people we support. We’re here to fight for everybody’s mental health.

Media Division online

Are you involved with Media? Would you like to make a positive impact doing what you love and

enjoy? IHF needs your expertise in graphics and social media to volunteer your time working

from the comfort of your home.

Volunteers from across the Globe are invited to join our MEDIA team as At Home members or

as part of our Global Leadership Development program. Whether an hour a month or an hour a

day, whether experienced or new; your help is needed. Meet many people from diverse cultures

and socio- economic backgrounds globally, while helping children seeking a brighter future.

The International Humanity Foundation(IHF) is seeking experts and those who want to learn.

Ages 18-95.

MEDIA PR DIVISION

�� GRAPHICS & DESIGN

�� IHF Website / IT

�� IHF Social Media

�� Translation

�� Volunteer Outreach (General Online Outreach Task Team, GOOTT)

�� University Partnerships

�� IHF Newsletter

_____________________________________________________________________

Job title: Volunteer Administrator

Reports to: Operations Lead

Hours: 2-5 hours per week. Fully flexible.

Contract type: Volunteer

Location: UK based remote role

Deadline for applications: 16/02/26

About Been There

Been There is a charity that provides peer mentoring, connecting people aged 18 and over with a vetted and trained mentor to help with any body image issues they may be experiencing. This gives them the opportunity to speak to someone who has ‘Been There’ themselves. Our Mentors are here to support, empower and, most importantly, listen.  

Overview of the Role

Been There is looking for committed volunteers to support our small but growing team with essential administrative tasks. This is a flexible volunteer opportunity with several distinct roles available, allowing you to contribute your skills where they are most needed.

Volunteers will play a key part in supporting recruitment, operational processes, and Clinical Advisory Board (CAB) activities, helping us deliver safe, high-quality peer support services.

As a small but growing charity, we rely heavily on our volunteers to keep our services running effectively, so reliability and consistency are essential.

Candidates can apply for one or more of the specific areas below:

1. CAB Administration Volunteer

· Support the Clinical Advisory Board (CAB) by scheduling and preparing meetings, taking or reviewing minutes, and keeping the CAB site updated.

· Attend monthly CAB meetings on Teams (approx. 2 hours).

· Ideal for anyone with an interest in psychology, mental health, or related fields.

Skills/Attributes:

· Essential: Organised, detail-oriented, proactive, reliable, confident with digital tools.

· Desirable: Studying psychology, counselling, social work, or related fields; interest in mental health governance.

2. Recruitment Administration Volunteer

· Assist with recruiting new staff and volunteers.

· Conduct a first sift of applications based on agreed criteria, liaise with the CEO, and manage adverts on volunteer/job boards.

· Support communications with candidates and liaise with marketing/social media managers.

· Follow the charity’s Diversity, Equality and Inclusion (DEI) policy and legal recruitment requirements.

Skills/Attributes:

· Essential: Organised, methodical, proactive, reliable, professional communication, confidentiality.

· Desirable: Experience advertising roles online; liaising with social media teams.

3. Operations Administration Volunteer

· Support the Operations Manager and Lead with peer mentor recruitment, onboarding, operational workflows, and ad-hoc tasks.

· Liaise with social media and marketing for mentor recruitment and mentee advertising.

· Ensure operational processes comply with the charity’s DEI policy and legal requirements.

Skills/Attributes:

· Essential: Organised, detail-oriented, proactive, reliable, able to work independently, flexible.

· Desirable: Experience with social media or digital communications, recruitment campaigns, onboarding processes.

Why Join Been There?

· Make a direct impact in a small but growing charity supporting mental health and body image.

· Gain hands-on experience in administration, governance, recruitment, or operations.

· Flexible volunteering that fits around your schedule.

· Contribute to a peer support-focused service, recognised as an innovative approach to mental health support.

· Collaborate with a passionate team and develop your skills in a supportive environment.

Equality, Diversity & Inclusion

We are committed to building an inclusive organisation that reflects the communities we serve. We welcome applications from people of all backgrounds, and we particularly encourage those with lived experience of mental health challenges or peer support to apply. If you require any adjustments during the recruitment process, please let us know..