Training volunteer roles

Role Title: Treasurer (Trustee)

Board/Committee:  Board of Trustees and Finance, Risk and Investment Committee 

Remuneration:  Travel and subsistence will be paid for attendance at meetings in accordance with the CoSRH travel and expenses policy. Board members are not remunerated for their Board/Trustee work.  

Responsible to:  The Chair of the Board of the Trustees 

Regular liaison with:

• Board of Trustees 
• CoSRH President
• CEO
• Director of Finance and Operations 
• Sub-Committees of the Board  
• External partners at senior level  

Duration of appointment:  Three-year term (with a possible extension of a further three years)

Time Commitment:  Trustees meet four times a year in London and/or virtually. Meetings last approximately three hours.  Trustees and Council meet jointly once per year in London and/or virtually. Meetings last approximately three hours.  The Finance, Risk and Investment Committee meets four times per year virtually. Meetings last approximately two hours.  In addition, Trustees are expected to allow time for reading of papers and preparation for meetings and for occasional events such as the AGM, attending relevant external events/training and induction.  

Who we are:

The College of Sexual and Reproductive (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.  

Can you help us?

The College of Sexual and Reproductive Health (CoSRH) is seeking an experienced financial professional to join our Board of Trustees as Treasurer. This is an exceptional opportunity to provide strategic financial leadership and make a meaningful impact on sexual and reproductive health across the UK.

As Treasurer, you will chair our Finance, Risk and Investment Committee and play a pivotal role in ensuring the financial stability, sustainability and growth over the next three years.

We're looking for a qualified finance professional (ACA, CIMA or equivalent) with senior-level experience in audit, investment and strategic financial planning. You'll bring strong governance expertise, excellent analytical skills, and the ability to guide an organisation through growth and change. 

Purpose of the role: 

The overall aim of the Trustee role is to provide strong leadership, direction and expertise to the governance of the CoSRH. 

The Board of Trustees (‘the Board’) is the body with the legal duty to protect the mission and vision of the CoSRH and to ensure that it is run in accordance with legal requirements.

The role of the Board is to provide good governance and leadership by: 

• Determining organisational strategy 
• Determining organisational statutory policy 
• Ensuring the organisation’s financial stability and sustainability, and agreeing the annual operational budget 
• Appointing the Chief Executive (who is overseen by the Chair of the Board on behalf of the Board) 
• Providing support and constructive challenge to the Chief Executive and their staff team 
• Setting and monitoring procedures for assessing and managing risk 
• Taking advice from members, Council, Committees and from specialist advisors 
• Ensuring good communication between the Board, the Council and the membership, and providing feedback on Board decisions and discussions to these groups 
• Monitoring strategy performance 
• Representing the CoSRH externally where necessary 

As a charity and company limited by guarantee, Board members are charity Trustees and company directors. They do not represent any group or organisation in this role and they must act in good faith and in the best interests of CoSRH and in accordance with the CoSRH Code of Conduct. 

Treasurer 

• Chair the Finance, Risk and Investment Committee (FR&IC) and lead the committee as follows:
• To review progress of financial elements of the strategy and make recommendations thereon to the Board of Trustees.
• To review/consider the strategic plan in context of financial and budgetary impact. 
• To review the annual budget along with any constituent elements including membership pricing and make recommendations to the trustees.

• To agree specific expenditure beyond that in the approved budget of up to £125k.

• To make a virement of budgets of up to £125k

• To keep under review through regular reports the delivery of approved capital projects both from the capital investment as well as the actual compared to the projected returns.

• Advise Remuneration Committee on the affordability of any changes to pay and or benefits.
• To review the CoSRH Board Assurance Framework including mitigations, consider the total risks being carried in light of the risk appetite and undertake regular reviews of the risks by rotation. 
• To receive reports at each meeting on financial performance and report as required to the Trustees 
• To review the draft annual accounts along with the audit report, ensure they are prepared in accordance with relevant accounting standards and Charity Commission guidance and recommend their approval to the Trustees
• To recommend appointment of CoSRH’s external auditors to Trustees and to keep under review the performance of the auditors.
• To review the external auditors’ planning document, their annual findings, report and recommend any required improvements to financial processes. 
• To monitor and review the CoSRH’s pension schemes and make recommendations for change when appropriate.
• To review and approve new Business Cases and oversee delivery of benefits,
• To consider changes to the reserves policy and make appropriate recommendations to the Board.

• To keep under review CoSRH’s Investment Policy including compliance with the ethical investment policy and update as necessary.
• To agree and review the Trustee’s attitude to financial risk and the asset allocation strategy.
• To review at each meeting the performance of CoSRH’s portfolio of investments and to receive regular reports from the Investment Managers.
• To consider changes to investment strategy and make appropriate recommendations to the Board.
• To propose the appointment of external investment managers for CoSRH, if appropriate, and to manage their performance.
• To ensure that all transfers of investment funds between managers are properly authorised by the Board.
• To report to the Board of Trustees on the performance of the investments.

Main duties and responsibilities of a Trustee

Board members are required to:  

• Ensure that the highest standards of corporate governance are observed at all times 
• Establish the overall strategic direction and governance of the CoSRH  
• Approve the budget and business plan for the CoSRH including the costs of Council and its committees 
• Ensure the effective, efficient and appropriate use of resources available to the CoSRH 
• Oversee the delivery of planned results by monitoring and reviewing performance against agreed strategic objectives and targets 
• Ensure that the CoSRH operates within the limits of its objectives and authority 
• Ensure that the CoSRH is accountable to key stakeholders within and outside the health sector 
• Ensure that the CoSRH undertakes its work with due regard to equality and diversity issues 
• Ensure that the CoSRH complies with all relevant legislative and administrative requirements including, but not limited to, company law, charity law, health and safety, data protection and equalities.
• Ensure that an effective risk management system is in place  
• Approve the annual budget  

Board members are expected to: 

• Read all Board and Committee papers in advance of meetings 
• Attend and make constructive contributions to Board and Committee meetings 
• Provide specialist guidance on particular areas where they have expertise 
• Commit to safeguarding the good name and values of the CoSRH  
• Be a champion and ambassador for the CoSRH  
• Abide by all relevant policies and procedures of the CoSRH  
• Agree and adhere to the CoSRH Board of Trustees Code of Conduct.

Person Specification 

Essential Criteria:

• A financial accountancy qualification or equivalent experience (eg ACA, CIMA) 
• Experience of audit, investment, strategic planning and budgetary planning
• Ability to work effectively as a member of a diverse team whilst keeping in mind the responsibility of being an individual trustee  
• Experience of guiding an organisation through growth and change  
• An understanding of and commitment to the values expressed in the CoSRH code of good governance  
• Confident and effective communication skills including listening skills  
• A track record of being able to process details quickly and get to the heart of an issue including financial issues  
• Understanding of the legal duties, responsibilities and liabilities of trusteeship 
• Understanding of the role of the Chair of Trustees, CoSRH President and CEO 
• A track record of significant achievement at a senior level in the commercial private, public or not-for-profit sector 
• Experience of board or committee membership in a charity, public sector or commercial organisation  

Desirable Criteria:

• Experience of board or committee membership in a charity, public sector or commercial organisation  
• Knowledge or experience of the charity sector 
• Knowledge of the healthcare sector 

To apply:

The closing date for applications is midday 21 November 2025.

Interviews are likely to take place w/c 1st December 2025 with the role due to commence in January 2026.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

We are looking to appoint a trustee with experience in Finance to oversee our finance functions, providing advice, scrutiny and support to the charity and to be the Chair of our Governance, Audit & Risk Committee (GAR) 

1851 TRUST – SPORT INSPIRED LEARNING  

We use the power of sport to inspire and empower the next generation. At the 1851 Trust, we believe every young person, has the potential to shape the future. Founded by Sir Ben Ainslie, our mission is to transform how young people connect with the world around them, helping them see themselves in it and thrive. 
 

Through our free to access education programme, STEM Crew, we bring science, sustainability, and innovation to life using the real-world context of high-performance sport. These sport-inspired resources are used in over 40% of UK secondary schools, helping teachers unlock potential, build confidence, and spark ambition in STEM, green skills, and maritime careers. 
 

Our work is driven by belief in young people’s potential, we focus on removing barriers to education and opportunity, as we aim to level the playing field and help all young people, particularly those from underserved communities to see that they belong in the world of STEM. 

Role Title: Treasurer (Trustee)

Board/Committee:  Board of Trustees and Finance, Risk and Investment Committee

Remuneration:  Travel and subsistence will be paid for attendance at meetings in accordance with the CoSRH travel and expenses policy. Board members are not remunerated for their Board/Trustee work. 

Responsible to:  The Chair of the Board of the Trustees

Regular liaison with:

· Board of Trustees

· CoSRH President

· CEO

· Director of Finance and Operations

· Sub-Committees of the Board 

· External partners at senior level 

Duration of appointment:  Three-year term (with a possible extension of a further three years)

Time Commitment:  Trustees meet four times a year in London and/or virtually. Meetings last approximately three hours.  Trustees and Council meet jointly once per year in London and/or virtually. Meetings last approximately three hours.  The Finance, Risk and Investment Committee meets four times per year virtually. Meetings last approximately two hours.  In addition, Trustees are expected to allow time for reading of papers and preparation for meetings and for occasional events such as the AGM, attending relevant external events/training and induction. 

Who we are:

The College of Sexual and Reproductive (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

The College of Sexual and Reproductive Health (CoSRH) is seeking an experienced financial professional to join our Board of Trustees as Treasurer. This is an exceptional opportunity to provide strategic financial leadership and make a meaningful impact on sexual and reproductive health across the UK.

As Treasurer, you will chair our Finance, Risk and Investment Committee and play a pivotal role in ensuring the financial stability, sustainability and growth over the next three years.

We're looking for a qualified finance professional (ACA, CIMA or equivalent) with senior-level experience in audit, investment and strategic financial planning. You'll bring strong governance expertise, excellent analytical skills, and the ability to guide an organisation through growth and change.

Purpose of the role:

The overall aim of the Trustee role is to provide strong leadership, direction and expertise to the governance of the CoSRH.

The Board of Trustees (‘the Board’) is the body with the legal duty to protect the mission and vision of the CoSRH and to ensure that it is run in accordance with legal requirements.

The role of the Board is to provide good governance and leadership by:

· Determining organisational strategy

· Determining organisational statutory policy

· Ensuring the organisation’s financial stability and sustainability, and agreeing the annual operational budget

· Appointing the Chief Executive (who is overseen by the Chair of the Board on behalf of the Board)

· Providing support and constructive challenge to the Chief Executive and their staff team

· Setting and monitoring procedures for assessing and managing risk

· Taking advice from members, Council, Committees and from specialist advisors

· Ensuring good communication between the Board, the Council and the membership, and providing feedback on Board decisions and discussions to these groups

· Monitoring strategy performance

· Representing the CoSRH externally where necessary

As a charity and company limited by guarantee, Board members are charity Trustees and company directors. They do not represent any group or organisation in this role and they must act in good faith and in the best interests of CoSRH and in accordance with the CoSRH Code of Conduct.

Treasurer

Chair the Finance, Risk and Investment Committee (FR&IC) and lead the committee as follows:

· To review progress of financial elements of the strategy and make recommendations thereon to the Board of Trustees.

· To review/consider the strategic plan in context of financial and budgetary impact.

· To review the annual budget along with any constituent elements including membership pricing and make recommendations to the trustees.

· To agree specific expenditure beyond that in the approved budget of up to £125k.

· To make a virement of budgets of up to £125k

· To keep under review through regular reports the delivery of approved capital projects both from the capital investment as well as the actual compared to the projected returns.

· Advise Remuneration Committee on the affordability of any changes to pay and or benefits.

· To review the CoSRH Board Assurance Framework including mitigations, consider the total risks being carried in light of the risk appetite and undertake regular reviews of the risks by rotation.

· To receive reports at each meeting on financial performance and report as required to the Trustees

· To review the draft annual accounts along with the audit report, ensure they are prepared in accordance with relevant accounting standards and Charity Commission guidance and recommend their approval to the Trustees

· To recommend appointment of CoSRH’s external auditors to Trustees and to keep under review the performance of the auditors.

· To review the external auditors’ planning document, their annual findings, report and recommend any required improvements to financial processes.

· To monitor and review the CoSRH’s pension schemes and make recommendations for change when appropriate.

· To review and approve new Business Cases and oversee delivery of benefits,

· To consider changes to the reserves policy and make appropriate recommendations to the Board.

· To keep under review CoSRH’s Investment Policy including compliance with the ethical investment policy and update as necessary.

· To agree and review the Trustee’s attitude to financial risk and the asset allocation strategy.

· To review at each meeting the performance of CoSRH’s portfolio of investments and to receive regular reports from the Investment Managers.

· To consider changes to investment strategy and make appropriate recommendations to the Board.

· To propose the appointment of external investment managers for CoSRH, if appropriate, and to manage their performance.

· To ensure that all transfers of investment funds between managers are properly authorised by the Board.

· To report to the Board of Trustees on the performance of the investments.

Main duties and responsibilities of a Trustee

Board members are required to: 

· Ensure that the highest standards of corporate governance are observed at all times

· Establish the overall strategic direction and governance of the CoSRH 

· Approve the budget and business plan for the CoSRH including the costs of Council and its committees

· Ensure the effective, efficient and appropriate use of resources available to the CoSRH

· Oversee the delivery of planned results by monitoring and reviewing performance against agreed strategic objectives and targets

· Ensure that the CoSRH operates within the limits of its objectives and authority

· Ensure that the CoSRH is accountable to key stakeholders within and outside the health sector

· Ensure that the CoSRH undertakes its work with due regard to equality and diversity issues

· Ensure that the CoSRH complies with all relevant legislative and administrative requirements including, but not limited to, company law, charity law, health and safety, data protection and equalities.

· Ensure that an effective risk management system is in place 

· Approve the annual budget 

Board members are expected to:

· Read all Board and Committee papers in advance of meetings

· Attend and make constructive contributions to Board and Committee meetings

· Provide specialist guidance on particular areas where they have expertise

· Commit to safeguarding the good name and values of the CoSRH 

· Be a champion and ambassador for the CoSRH 

· Abide by all relevant policies and procedures of the CoSRH 

· Agree and adhere to the CoSRH Board of Trustees Code of Conduct.

Person Specification

Essential Criteria:

· A financial accountancy qualification or equivalent experience (eg ACA, CIMA)

· Experience of audit, investment, strategic planning and budgetary planning

· Ability to work effectively as a member of a diverse team whilst keeping in mind the responsibility of being an individual trustee 

· Experience of guiding an organisation through growth and change 

· An understanding of and commitment to the values expressed in the CoSRH code of good governance 

· Confident and effective communication skills including listening skills 

· A track record of being able to process details quickly and get to the heart of an issue including financial issues 

· Understanding of the legal duties, responsibilities and liabilities of trusteeship

· Understanding of the role of the Chair of Trustees, CoSRH President and CEO

· A track record of significant achievement at a senior level in the commercial private, public or not-for-profit sector

· Experience of board or committee membership in a charity, public sector or commercial organisation 

Desirable Criteria:

· Experience of board or committee membership in a charity, public sector or commercial organisation 

· Knowledge or experience of the charity sector

· Knowledge of the healthcare sector

To apply:

To apply please follow this link and upload your personal statement and CV outlining your suitability for the role. Treasurer (Trustee) job - Hybrid - College of Sexual and Reproductive Healthcare

The closing date for applications is midday 21 November 2025.

Interviews are likely to take place w/c 1st December 2025 with the role due to commence in January 2026.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. 

Volunteer Project Lead – Role Overview

Living Reasons is a forward-thinking organisation committed to creating meaningful change through innovative, self-contained projects that connect and support people.

We are looking for Volunteer Project Leads to guide and oversee specific projects that match their skills, interests, and passions.

What You’ll Do

As a Project Lead, you will:

• Plan, organise, and coordinate activities within your project.

• Support volunteers and service users to engage meaningfully.

• Ensure your project links smoothly with other Living Reasons projects.

• Share ideas and feedback to help shape our wider work.

• Be a positive voice for inclusion, accessibility, and change.

Skills We’re Looking For

You don’t need to be an experienced project manager – we’ll support you. What matters most is that you have:

• Strong planning and organisational skills

• The ability to communicate clearly and work with others

• A passion for making a difference in people’s lives

• Flexibility, creativity, and problem-solving skills

• Commitment to our mission of equity, accessibility, and empowerment

Current Project Opportunities

You can apply to lead one of our existing projects, including:

• Integrated Technology Project

• App Development Projects

• Employment Union Project

• Volunteering Union Project

• Corporate Disputes Project

• Adaptations & Equipment Projects

• Reasonable Adjustments Project

• Grant Allocation Project

• Equity For All Project

• Online Peer Support Project

• Helpline Peer Support Project

• Motivation & Engagement Project

• Education Projects

• Employability & Accessibility Projects (including UC/PIP integration and engagement)

Your Ideas Matter

We are revolutionary in our approach and believe in building projects that truly matter to people. If you have an idea for a new project, you are encouraged to suggest it — whether during your volunteer application, your interview, or while volunteering with us. If it aligns with our mission, we’ll work with you to bring it to life.

What You’ll Gain

• A chance to develop leadership and coordination skills

• Experience in running meaningful community projects

• The opportunity to make a real and lasting difference

• Support from Living Reasons and fellow volunteers

• A flexible and inclusive environment that values your input

�� Interested?
We’d love to hear from you. Tell us which project excites you most — or share your own idea — and let’s make change happen together.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

What will you be doing?

This role involves leading on fundraising and grant applications at board level, ensuring that the Trustee Board is aware of and kept up to date with any fundraising/grant developments.

Fundraising & Grants Lead Responsibilities:

• To work alongside the Treasurer, Chief Executive Officer and the rest of the Board to plan what level of funds are required to be generated to ensure the effective running of the charity
• To work alongside the Trustee Board to ensure that all grants are sought and written with the purpose of meeting the charities vision and objectives
• To lead, in partnership with the Chief Executive Officer and Fundraiser, on the organisation of local fundraising opportunities to support the running of the charity, including incorporating national Trussell fundraising campaigns/events throughout the year
• To oversee, with operational management support, the writing of high-quality grant applications that are in line with the charity's vision and objectives
• To regularly communicate to the rest of the Trustee Board via meetings or any other communication of any relevant information and/or developments regarding fund raising or grant applications

Other responsibilities, along with the Board of Trustees, include:

• To ensure the Trustee Board develops a long-term strategy for the food bank with clear objectives which can be monitored and adapted
• To work alongside the Treasurer and the Trustee Board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available when necessary
• Ensure your charity is accountable, actively complying with statutory accounting and reporting requirements and the law
• To ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects
• To help promote the organisation to a wider audience of potential funders and beneficiaries
• To ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• Act with reasonable care and skill, giving your time, thought and energy to your role
• To serve as an additional promoter of the food bank in the community

What are we looking for?

We are looking for people who want to help their local community. Our ideal candidates would demonstrate: 

• a knowledge of and commitment to the work of the Leeds North & West foodbank
• a knowledge, ability and passion for fundraising and grant application writing
• experience of working in a fundraising role, including knowledge of fundraising strategy and best practice
• an ability to lead on any fundraising and grants matters in a supportive and confident manner
• confidence to actively participate in discussions concerning the needs of the charity, always acting in its best interests
• experience of working effectively with others
• sound, independent judgement and the ability to think creatively

Whatever your background, we want to make sure you are supported and empowered and enjoy your time volunteering with us. We know that having volunteers from a diverse range of backgrounds, with varying experiences, can help to make what we do as effective as possible. As such, we welcome all applicants regardless of age, religion or beliefs, disability, ethnic background, gender reassignment, sex, or sexual orientation. 

Candidates would ideally live or work within the city of Leeds or its surrounding area. Candidates living and working more broadly within Yorkshire will also be considered.

What difference will you make?

Alongside wider trustee responsibilities for the overall governance of the food bank, you will actively support the board and the food bank team to focus on the strategic activity that will help reduce the need for our services locally. 

By leading on fundraising (including grants) for the food bank, you are part of providing a vital holistic support function in the community, ensuring a dignified experience to anyone visiting or anyone who encounters Leeds North & West Foodbank.

The Engineering Council is the UK regulatory body for the engineering profession and its board provides governance oversight and direction to the organisation, alongside support and constructive challenge. While the majority of Trustees are nominated by Professional Engineering Institutions, EngineeringUK has the important responsibility of appointing 7 trustees to ensure representation from across the wider engineering community and other related sectors. The Engineering Council and EngineeringUK were created with complementary missions in 2001 and work closely alongside each other, sharing core funding from the registration fees of the members of Professional Engineering Institutions who are professionally registered engineers and technicians.

EngineeringUK is looking for new trustees that can bring their skills and experience to support the Engineering Council in delivering its new 5-year strategy.

Both EngineeringUK and the Engineering Council are committed to equity, diversity and inclusion and recognise the need for trustees and staff to reflect a diverse range of people and views. We encourage applications from a diverse range of candidates including from outside the engineering or technology sectors.

About the role

The Engineering Council

As the UK regulatory body for the engineering profession, the Engineering Council ensures that employers, government, and wider society - both in the UK and overseas - have confidence in the knowledge, qualifications, experience and commitment of professionally registered engineers and technicians. We work with international partners to enhance the mobility of engineering graduates as well as professionally registered engineers and technicians.

Our mission is to maintain internationally recognised standards of competence and commitment for the engineering profession and to license competent institutions to champion the standards for the deliverance of public benefit.

Our vision is that society continues to have confidence and trust in the engineering profession. 

Our values apply to all our activity. At the Engineering Council, we always strive to act with:

· Fairness: we are inclusive and equitable, working collaboratively with each other and external stakeholders. 

· Integrity: we act professionally, accountably and ethically, so that engineers, the wider engineering community and society can have confidence in us.

· Transparency: we are open and honest in everything we do, across all aspects of the organisation. 

EngineeringUK

The Engineering and Technology Board, trading as EngineeringUK, is an independent, not-for-profit organisation which works to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. We work with

hundreds of businesses, professional engineering institutions and providers of education and outreach, gaining and sharing insight through research and evaluation, leading a collective effort to improve the impact of activities for schools, and advocating to improve the related policy environment.

Person specification

Candidates should have at least one of the following experiences:

• International engineering regulatory experience and/or knowledge

• Legal approach to regulation and self-regulation

• Digitalisation and AI

• Technician-related experience, as a technician or supporting delivery of the pathway

• Lived experience or current knowledge of those at an early career stage

All candidates should have the following attributes:

1. Demonstrates a genuine interest in engineering and technology
2. Open, collaborative and curious
3. Demonstrate strategic mindset

4. Commitment to the Engineering Council’s mission and values including its commitment to equity, diversity and inclusion.

Education / level of experience

· You do not need previous governance experience – we will provide a full induction and training.

The Engineering Council is an equal opportunities employer that values the benefits of a diverse workforce and encourages applications from people of all backgrounds and experiences. The recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics.

Responsibilities/Commitment

Board members are expected to attend four half-day meetings per year in London/online and to prepare for these meetings by reading papers circulated in advance.

Board members are encouraged to contribute more widely where possible, including on committees and panels relating to specific initiatives.

This is an unpaid role, but reasonable travel and subsistence costs will be reimbursed. The successful candidate will be appointed for an initial three-year term, which is extendable for a second three-year term depending on contribution and considerations around succession planning.

Applying for this role

Applications

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.

The deadline for applications is 12:00 noon on 7th December

Interviews

Applications will be assessed against the requirements for the post as set out in the advertisement. Please note that in the shortlisting phase of the application, answers to the individual questions will be considered in isolation, before being considered as a whole alongside your cv.

We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments that would make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. 

We aim to notify candidates who have been shortlisted on 11th December 2025. If you have not heard from us after this date, please assume that you have not been successful.

Interviews will be held on 18th December 2025.

We are seeking volunteer Trusteew to join the Board of Trustees at WORTH to collectively oversee the administration and financial governance of the charity. The board is our governing body, providing strategy and direction and ensuring WORTH is run according to the rules. 

We are particularly looking for applications from individuals able to fill the role of Scretary or Treasurer.

About WORTH

WORTH is a charity providing long term aftercare to women affected by Domestic Abuse. We offer clients 1-1 support and a range of wellbeing groups including art, writing, music and self-defence to help rebuild their confidence and self-esteem.

We provide a safe space for clients to share experiences, give and receive practical and emotional support, learn new skills, reduce isolation, build friendships, and give women their voice back. It is a space where women can focus on their future and we can support our clients in their healing, post abuse.

To be able to provide this support we rely on a great team of volunteers with a wide skill set and a whole lot of passion to enable our services to work effectively.

Our Board of Trustees play a vital role in making sure that WORTH achieves its core purpose. They oversee the overall management, administration and governance of the charity. They also ensure that WORTH has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the CEO to enable WORTH to grow and thrive and support more women in need.

Trustee Duties:

• Support and provide advice on WORTH's purpose, vision, goals and activities.
• Approve operational strategies and policies, and monitor and evaluate their implementation.
• Oversee WORTH's financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve WORTH's financial statements.
• Provide support and challenge to WORTH's CEO in the exercise of their delegated authority and affairs.
• Keep abreast of changes in WORTH's operating environment.
• Contribute to regular reviews of WORTH's own governance.
• Attend regular Trustee Board meetings and be adequately prepared to contribute to  discussions.
• Use independent judgment, acting legally and in good faith to promote and protect WORTH's interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of WORTH's objects, aims and reputation by applying your skills, expertise, knowledge and contacts.
• The secratary will be responsible for record taking, including writing and distributing minutes of trustee meetings, putting together agendas for meetings and sending these out with notice of the next meeting.
• The Secretary will work closely with the Chair to enable the smooth running of meetings.
• The Treasurer will be responsible for overseeing and presenting the accounts to the Trustee meetings. We have an accountant doing the day-to-day management of our finances.
• The treasurer will work closely with the CEO in putting together the budget and monitoring the accounts.

As a small charity, there will be times when trustees will need to be actively involved beyond Trustee Board meetings. This may involve scrutinising meeting papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

What we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking and skills on our Board of Trustees. We are particularly interested in candidates with business, finance and fundraising experience.

Previous governance experience is preferable but not essential. The role is open to remote and local applicants.

Applicant minimum age is 18.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as a Board of Trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission.
• Willingness to lead according to the values of WORTH.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
• Knowledge and experience of business, finance and/or fundraising.
• An understanding of Domestic Abuse is an advantage but not essential as training will be provided.
• An understanding of client confidentiality, safeguarding, diversity and inclusivity in the services provided by WORTH.

Terms of office

• Trustees are appointed for a two year term of office, with eligibility to renew and serve for two further terms to a maximum of six years.
• This is a voluntary unpaid position.

Time commitment

• Attending a minimum of six trustee board meetings annually, meetings are held remotely via Zoom once every two to three months.
• Attendance at ad hoc trustee meetings in addition to the minimum six annual meetings.
• Some emails between meetings

We are seeking passionate and skilled individuals to join our Board of Trustees. As a trustee, you will play a pivotal role in shaping the future of WHY, setting our direction and strategy, and ensuring we build strong foundations for continued impact.

The Board has identified specific skills that would greatly benefit WHY at this time:

• A trustee with clinical experience in counselling or therapy

• A trustee with accountancy or financial expertise

​Trustees are appointed for an initial four-year term, with members typically serving up to three terms for continuity. The Board meets six times per year. In addition, trustees are encouraged to take on responsibilities, actively support staff, and participate in events.

We Hear You (WHY) is a local cancer charity providing free and low-cost professional counselling and therapy to children, young people and adults affected by cancer and other life- threatening conditions in Bath and North East Somerset, Somerset and Wiltshire.

Role Title  

Chair of the Board of Trustees

Board/Committee

Board of Trustees 

Remuneration  

Travel and subsistence will be paid for attendance at meetings in accordance with the ARFID Awareness expenses policy where required. Board members are not remunerated for their Board/trustee work.

Responsible to 

Board of Trustees

Regular liaison with 

· Board of Trustees

· Executive Directors

Duration of appointment 

Three-year term (with a possible extension of a further three years)

Overview

Established in 2019 and supporting a community of over 30,000 families ARFID Awareness UK is the only registered UK charity dedicated to raising awareness and further information about Avoidant/Restrictive Food Intake Disorder.  As a not-for-profit, we provide individuals, parents, carers and medical professionals with up-to-date relevant information, research and support.

We are equally committed to supporting medical professionals across varying specialities, by equipping them with the information they need to ensure that their patients receive an early diagnosis and have access to appropriate care.

Our charitable aims are to:

1) Raising awareness about the condition within the medical and associated professions and the general public in such ways as the trustees shall determine;

2) Providing advice and information in such ways as the trustees shall determine to enable and empower parents and carers to advocate for the children in their care;

3) Facilitating research into the condition, the useful results of which will be published for the public benefit;

4) Potentially providing grants of financial assistance to enable economically disadvantaged families to obtain necessary treatment and medication unavailable via the NHS.

5) Advancing the education of the public in the subject of ARFID.

With regards to our structure, we are a Charitable Incorporated Organisation (CIO). As a CIO, our Charity Trustees are protected with limited liability, and whilst they are responsible for helping to manage the organisation, they do not hold dual roles of Company Director as they might with other charity structures.

Our mission is to remove the uncertainty, ambiguity and frustrations experienced by parents, carers and individuals over obtaining a diagnosis and treatment by providing general advice that may improve their journey.

Time Commitment

Trustees meet twice a year virtually. Meetings last approximately 2 hours.

The Remuneration Committee meets once per year virtually. Meetings last approximately 1 hour.

In addition, Trustees are expected to allow time for reading of papers and preparation for meetings, attending events training and induction.  As a small charity there may also be a requirement for additional input of approximately 1-2 hours per month specific to your professional background and expertise as we continue through a period of growth.

Purpose of the role: 

Board of Trustees

The Board of trustees (‘the Board’) is the body with the legal duty to protect the mission and vision of ARFID Awareness UK and to ensure that it is run in accordance with legal requirements.

The role of the Board is to provide good governance and leadership by: 

· Shaping ARFID Awareness UK’s organisational strategy 

· Approving organisational statutory policy

· Ensuring the organisation’s financial stability and sustainability 

· Appointing the Executive Director/s (overseen by the Chair of the Board on behalf of the Board) 

· Providing support and constructive challenge to the Executive Director/s and their staff

· Setting and monitoring procedures for assessing and managing risk 

· Taking advice from Board members and external specialist advisors 

· Monitoring strategy performance 

· Representing ARFID Awareness UK externally where necessary

As a charity CIO, Board members are charity trustees only. They do not represent any group or organisation in this role and they must act in good faith and in the best interests of ARFID Awareness UK.

Chair duties:

· Chair and facilitate board meetings

· Provide inclusive leadership to the organisation and the Board by ensuring that everyone remains focused on the delivery of ARFID Awareness UK purpose and delivering strategic and charitable aims

· Ensure that the Board is effective in its task of setting and implementing the organisation’s direction and strategy

· Support each trustee to fulfil their duties and responsibilities for the effective governance of ARFID Awareness UK

· Support and constructively challenge the Executive Director/s to ensure that ARFID Awareness UK operates in line with statutory and legal requirements and is effective in its outputs

· Ensure financial probity and that all resources are focussed on achieving the aims and objectives of the organisation for the benefit of the membership and delivery of charitable objects

· Appoint the Executive Directors

· Appoint and support the ARFID Awareness UK Treasurer

· Act as an ambassador of ARFID Awareness UK

· Ensure the smooth running of Board meetings, fostering a collaborative and inclusive environment

· Ensure robust and compliant governance arrangements in adherence with charity and statutory regulation

· Lead Board development activities

Alongside the Executive Director:

· Planning the annual cycle of board meetings and other meetings where required

· Developing the board of trustees including induction, training, appraisal and succession planning

· Addressing conflict within the board and within the organisation,

Where staff are employed:

· Liaising with the Executive Director/s to oversee the organisation’s affairs and to provide support as appropriate

· Leading the process of supporting and appraising the performance of the Executive Director/s

Person Specification

Essential:

· Significant experience of charity governance and trusteeship, demonstrating understanding of best practice and regulatory compliance

· Proven experience of chairing boards, committees or senior leadership teams effectively

· Track record of supporting small to medium organisations through periods of growth, change and development

· Strong strategic thinking and planning skills with ability to provide vision and direction

· Excellent facilitation and interpersonal skills, able to build consensus and manage diverse perspectives

· Confident and effective communication skills including active listening and constructive challenge

· Ability to work effectively as a member of a diverse team whilst maintaining independence and accountability as Chair

· Understanding of the legal duties, responsibilities and liabilities of charity trusteeship and Chair role

Desirable:

· Senior leadership experience in the charity or non-profit sector

· Experience of supporting and appraising Executive Directors or senior leaders

· Knowledge of the healthcare sector and/or ARFID

· Understanding of charity finance, risk management and compliance frameworks

To apply please email your CV and covering letter to XXXXX by 17 November 2025.  Interviews are likely to take place the first week of December.

This is a fantastic opportunity to join a friendly, values-driven charity making a real difference to people experiencing homelessness. We welcome applications from people of all backgrounds and will do our best to meet accessibility needs.

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. Through compassionate, courageous, and collaborative action, we support over 100 community-run night shelters, deliver our own services to help people find and sustain tenancies, and influence national policy to create a fairer housing system.

We are now seeking two Finance Trustees to strengthen our Board. We’re particularly keen to hear from people with charity finance expertise who can support our Finance Subcommittee and provide insight and guidance to the wider Board.

For the full role description and requirements, please see the attached JD and Person Specification.

Help shape the future, and be part of ending homelessness.

At SPEAR, we believe everyone deserves a place to call home and the chance to thrive. Our passionate staff and volunteers work every day to support people experiencing homelessness — but we know real, lasting change also depends on strong leadership and diverse perspectives at the top.

That’s why we’re looking for new Trustees to join our Board and help guide SPEAR’s governance, strategy, and impact.

We actively encourage applications from women and people from Black and ethnic minority backgrounds, as we’re committed to building a Board that better reflects the communities we serve.

What we’re looking for

We’re particularly interested in candidates with experience or skills in one or more of the following areas:

• Qualified Accountant
• Audit and Risk – with the view to becoming the Chair of our Audit and Risk Committee
• Fundraising
• Safeguarding – with the potential to act as our Safeguarding Lead
• Lived experience of homelessness, or a close connection to someone affected by it

If you have these skills or a passion for making a difference, we’d love to hear from you.

How to apply

Please upload your CV and a supporting statement (maximum two pages) outlining why you believe you’re an excellent fit for the role.

Closing date: 23 November 2025, 23:59pm
Interviews: Early December, date TBC

To learn more, please see our Trustee Recruitment Pack attached.

Award-winning theatre company One Tenth Human is seeking people with a passion for developing children’s STEM potential to join our Board of Trustees. Could you help us succeed with our next adventures?

One Tenth Human is an award-winning theatre company based in Lancaster, led by Artistic Director Sarah Punshon. We are a registered charity (no. 1195497), on a mission to empower primary-age children with better stories about their own potential. We explode myths and expectations when it comes to science, technology, engineering, arts, and maths (“STEAM”) because too many children reach adulthood believing these subjects are not for “people like me”. We want to change this.

We create and tour interactive theatrical adventures nationally to arts venues, libraries, schools, and village halls. Since our formation in 2016, we have been commissioned and co-produced by Shoreditch Town Hall, Z-arts, China Plate, Polka Theatre, Tutti Frutti, Big Imaginations, ARC Stockton, The Dukes Lancaster, and Lancaster Arts. We reach nationally, but are deeply embedded in our local region, working closely with schools, community groups, charities, and higher education partners to incubate new work and give more children the chance to take part in our life-changing adventures.

Our current Board has expertise in the arts, business management, charities, and STEM public engagement. You can find out more about them here.

The Board meets for 90 minute meetings every quarter on Zoom, with occasional in-person Away Days.

Written information is sent out a week before each meeting, requiring careful reading and consideration. Trustees may take on additional tasks suitable to their area of expertise between meetings, but the role is fundamentally one of governance and strategic guidance.

We are currently recruiting for Board members with the following skills:

(A) Financial Management Trustee. We are seeking a Board member who would be able to support our financial management, working with the Treasurer (and our accountant) to oversee financial planning, processes, and compliance. Your experience might be an accountancy qualification, experience with charity financial management, experience in business, or similar. Your role would include joining our Budget Working Group, which meets quarterly, one to two weeks before each Board meeting.

(B) Board Members. More broadly, we are keen to recruit Board members who have any one (or more!) of the following areas of expertise:

• ○  Marketing/PR;

• ○  Fundraising / philanthropy;

• ○  Charity governance / legal;

• ○  IT;

• ○  Children aged 3-10 years - whether as a teacher, parent, carer, or volunteer;

• ○  Education, particularly primary education;

• ○  Science, technology, engineering or maths: this might mean in industry, in academia, in

  museums, or another public engagement area. In addition, we expect all Board members to have:

• ○  Interest in our work

• ○  A commitment to diversity, equity and inclusion across all aspects of society

• ○  The equivalent of about 1 day per month to devote to us.

  We would be particularly interested to talk to applicants who are based or have networks in the North-West, but this is not essential. Our meetings are via Zoom and current Trustees are based in Manchester, Leeds, York, and London.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.