Volunteer health and safety competent person volunteer volunteer roles
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We are seeking an experienced and passionate HR and people professional to join our Board and help shape an inclusive and supportive organisation. We are particularly interested in hearing from people with expertise in HR, people strategy, organisational development or workforce wellbeing, who share our commitment to creating a positive environment where staff and volunteers can thrive.
The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we continue to implement our 5-year strategy for 2025-2030.
The HR Trustee will contribute to all aspects of the charity’s governance while providing essential HR expertise to support and enhance our work. We are seeking an experienced people professional to help make a meaningful impact at CLAPA, in line with its strategic priorities.
About CLAPA
The Cleft Lip and Palate Action (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
Thank you for your interest in volunteering at CLAPA.
In your cover letter please ensure that you detail your skills, knowledge and experience & how they relate to this role. Refer to the Role Description & Person Specification, giving examples from work, education, volunteering or personal experience where relevant. Please ensure that the information you give is relevant to the advertised post. Experience gained outside the UK is also relevant.
Registered Charity
21 - 50
From diagnosis to adulthood. For a lifetime with cleft – we're here for the journey.
The client requests no contact from agencies or media sales.
Thank you!
Volunteering with FCENS
About Us
Our mission: To support single homeless adults in Waltham Forest towards transforming their lives.
Forest Churches Emergency Night Shelter, FCENS, is an independent charity working to serve the needs of the single homeless adults in Waltham Forest. Our vision is that no one should need to be homeless in our borough and everyone has a place to go.
Volunteers contribute to the overall success of FCENS and are vital to the running of our Drop-in service and Night Shelter. We need support from the community to run our projects and make our clients feel welcome.
Come and be part of something special!
The Drop-In provides advice and support weekdays Monday to Wednesday 10 am to 3 pm, Thursday 10 am to 12 pm all year round.
Volunteer Homelessness Support Worker
Volunteer Job Description
Location
Based at our office at the Drop-In and within the local community.
Expenses
Travel expenses reimbursed
Lunch voucher for use in the YMCA canteen provided during each volunteer shift
Full induction, training and ongoing support
Purpose of role
As a Volunteer Homelessness Support Worker, you will provide your volunteering under the direction of our caseworking team, to provide practical support to clients experiencing homelessness. You will assist with carrying out assessments and triaging, identifying support needs and helping clients access appropriate services including housing, health, mental health, welfare benefits and signposting to immigration services.
This is an opportunity to make a real difference while gaining valuable experience within the homelessness and voluntary sector.
Key Responsibilities
You will undertake your volunteering at all times under the direction of our employed caseworking team.
You will not be expected to undertake tasks that you are not confident or competent to do.
Welcome clients in a friendly, respectful and non-judgemental manner.
Use the Trauma-Informed Care approach whilst supporting clients.
Complete client assessments using our assessment tools.
Triaging the assessments.
Identify immediate needs and risks, escalating concerns to staff where appropriate.
Provide information and signposting to appropriate services including:
§ Housing and homelessness services,
§ GP registration and healthcare,
§ Immigration services,
§ Mental health support,
§ Drug and alcohol services,
§ Welfare benefits and financial support,
§ Employment, education and training opportunities.
Support clients to understand and access available services.
Maintain accurate, confidential records using our case management systems.
Work within safeguarding, confidentiality and GDPR policies.
Attend supervision, training and volunteer meetings.
Promote equality, diversity and inclusion in all aspects of the role.
Represent the charity professionally at all times.
What We Offer
An opportunity to give something back to the community and to make a positive difference to people’s lives.
A comprehensive induction programme.
Ongoing training and development.
Regular supervision and support.
Experience within the homelessness sector.
Opportunities to develop assessment and support skills.
Reimbursement of travel expenses.
Paid lunch during volunteer shifts.
A supportive and welcoming team environment.
Person Specification
Any experience of the following would be helpful
Previous volunteering or employment within homelessness, housing, social care or the voluntary sector.
Experience supporting vulnerable adults.
Knowledge of housing legislation and homelessness pathways.
Understanding of welfare benefits.
Knowledge of local health and mental health services.
Mental Health First Aid or Safeguarding training (not essential).
Ability to speak other languages (not essential).
Personal Qualities
We are looking for someone who is:
Compassionate and approachable.
Calm under pressure.
Trustworthy and reliable.
Motivated to learn.
Respectful of people from all backgrounds.
Solution-focused and proactive.
Flexible and adaptable.
Training Provided
Successful volunteers will receive training in:
Safeguarding Adults
Trauma-Informed Practice
Professional Boundaries
GDPR and Confidentiality
Equality, Diversity and Inclusion
Risk Assessment
Homelessness Pathways
Health and Safety
Recruitment Process
The role is subject to:
An interview conducted in a relaxed and supportive way
Two satisfactory references
Enhanced DBS check
Completion of induction and mandatory training
The client requests no contact from agencies or media sales.