Volunteer roles in cumbria or north west

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (5+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Marketing & Communications Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To lead GLF’s brand, public image, and outreach campaigns.

Key Responsibilities:

• Develop and execute marketing, social media, and PR strategies.

• Build brand visibility across TV, radio, digital, and print.

• Collaborate on storytelling campaigns that attract donors and partners.

• Support fundraising campaigns through brand partnerships and sponsorships.

• Mentor GLF’s in-house communications staff.

Requirements/Skills:

• Proven marketing, PR, or media background (agency or nonprofit experience preferred).

• Strong storytelling, digital strategy, and branding expertise.

• Ability to connect emotionally with audiences through campaigns.

Benefits:

• Showcase your expertise in building one of the UK’s most inspiring social brands.

• Public exposure and leadership in major awareness events.

• Creative freedom to shape messaging that impacts real lives.

Compensation:
This is an unpaid volunteer position.

We’re on the lookout for a volunteer who’s keen to make a real difference in our communities — and pick up some new skills along the way!

This is a unique opportunity to gain a recognised qualification while helping residents at Asquith Court and Charlotte Court enjoy regular chair-based exercise sessions. These schemes don’t currently have any sessions, but they’re really keen to get started — ideally once a month to begin with (and maybe more if it’s a hit!).

We’ll support you every step of the way, including covering the cost of your Amac Certificate in Chair-based Exercise Instructing - which you can complete online at your own pace. Once you’re qualified, we’ll work with you to build a schedule that fits around your availability.

Each session will last up to an hour, and we’ll also cover your travel expenses between the two schemes.

Because you’ll be working with potentially vulnerable residents, you’ll need to be 18 or over to take on this role.

If you’re passionate about helping others stay active, feel good, and have fun — we’d love to hear from you!

About ThriveSpark Southampton

ThriveSpark Southampton is a newly established community-led charity dedicated to empowering, supporting, and celebrating individuals with Attention Deficit Hyperactivity Disorder (ADHD). Our mission is to empower minds and ignite potential through advocacy, education, and community engagement.

We work to ensure that every neurodiverse individual in Southampton has access to understanding, opportunity, and support.

Role Purpose

The Director of Finance will play a key role in overseeing the financial health, sustainability, and accountability of ThriveSpark Southampton. Working alongside the Managing Director, the Director of Finance will provide strategic financial guidance and ensure compliance with charity law and good financial practice.

This voluntary role is central to helping the community interest company grow sustainably and make the best possible use of its resources in pursuit of its mission.

Key Responsibilities

• Oversee the charity’s financial affairs and ensure they are conducted within legal, constitutional, and regulatory guidelines.

• Maintain accurate financial records and report regularly to the Board on the organisation’s financial position.

• Advise the Board on financial planning, budgeting, and risk management.

• Work with the Managing Director and Company Secretary to ensure effective systems for monitoring income, expenditure, and fundraising.

• Lead on the preparation and presentation of annual accounts and reports for the Charity Commission and other stakeholders.

• Support funding applications by providing clear financial data and projections.

• Ensure appropriate financial policies and procedures are in place and followed.

Person Specification

Essential:

• Experience in finance, accounting, bookkeeping, or business management.

• Understanding of budgets, financial reporting, and basic accounting principles.

• Good organisational and communication skills.

• Commitment to the values and mission of ThriveSpark Southampton.

• Willingness to work collaboratively with other trustees and volunteers.

Desirable:

• Experience of charity finance or trustee roles.

• Knowledge of the Community Interest Company's financial regulations and reporting.

• Lived or professional experience of ADHD or neurodiversity (not essential but valued).

What will you be doing?

We are looking for a skilled and active trustee who is passionate about making a difference, who can take the lead in championing our vision, values, and local strategy within our wider community. 

Communications Lead Trustee responsibilities: 

• To work alongside the Treasurer, Chief Executive Officer and the rest of the Board to plan what level of funds are required to be generated to ensure the effective running of the charity
• To work alongside the Trustee Board to ensure that all grants are sought and written with the purpose of meeting the charities vision and objectives
• To lead, in partnership with the Chief Executive Officer and Fundraiser, on the organisation of local fundraising opportunities to support the running of the charity, including incorporating national Trussell fundraising campaigns/events throughout the year
• To oversee, with operational management support, the writing of high-quality grant applications that are in line with the charity's vision and objectives
• To regularly communicate to the rest of the Trustee Board via meetings or any other communication of any relevant information and/or developments regarding fund raising or grant applications.

Other responsibilities, along with the Board of Trustees, include:

• To ensure the Trustee Board develops a long-term strategy for the food bank with clear objectives which can be monitored and adapted
• To work alongside the Treasurer and the Trustee Board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available when necessary
• Ensure your charity is accountable, actively complying with statutory accounting and reporting requirements and the law
• To ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects
• To help promote the organisation to a wider audience of potential funders and beneficiaries
• To ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• Act with reasonable care and skill, giving your time, thought and energy to your role
• To serve as an additional promoter of the food bank in the community

What are we looking for?

We are looking for people who want to help their local community. Our ideal candidates would demonstrate: 

• a knowledge of and commitment to the work of the Leeds North & West Foodbank
• a knowledge of, and passion for, communications planning and strategy
• experience of work in a communications role, with a knowledge of best practice in communications strategy and best practice
• a willingness to engage with the local community, including our beneficiaries and volunteers
• confidence to actively participate in discussions concerning the needs of the charity, always acting in its best interests
• experience of working effectively with others
• sound, independent judgement and the ability to think creatively

Whatever your background, we want to make sure you are supported and empowered and enjoy your time volunteering with us. We know that having volunteers from a diverse range of backgrounds, with varying experiences, can help to make what we do as effective as possible. As such, we welcome all applicants regardless of age, religion or beliefs, disability, ethnic background, gender reassignment, sex, or sexual orientation. 

Candidates would ideally live or work within the city of Leeds or its surrounding area. Candidates living and working more broadly within Yorkshire will also be considered.

What difference will you make?

Alongside wider trustee responsibilities for the overall governance of the food bank, you will actively support the board and the food bank team to focus on the strategic activity that will help reduce the need for our services locally. 

By leading on a communications strategy for the food bank, you are part of providing a vital holistic support function in the community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Leeds North & West foodbank

Join us at this exciting time, to help secure the future of this vital work.

We are running our first fundraising campaign for our first paid member of staff, a Campaigns Manager, to help build a sustainable future for the organisation.

The Treasurer has a key role to play in supporting the team making key decisions as we move the charity forward into the next phase.

About Long Covid SOS:

Long Covid SOS (LCSOS) is a charity set up for the advancement of health and relief of need among people with Long Covid.

“Long Covid” means post-acute Covid-19 syndrome, where symptoms and/or long-term complications occur beyond four weeks from initial infection or symptoms onset to include any post viral illness with a suspected or evidenced link to Covid-19.

LCSOS aims to raise awareness of Long Covid, its treatment, recovery and rehabilitation among health policymakers, healthcare providers and the general public.

To do this we advocate for and make it known to healthcare providers, health policymakers and other relevant policy makers the views and lived experience of members of the general public suffering from or affected by Long Covid. We also support research into the causes, prevention, diagnosis and treatment of Long Covid, and publish results of such research.

Main duties and responsibilities of the Treasurer:

· Advising the Board about its financial duties and responsibilities

· Advising the Board on the approval of budgets, accounts and financial statements

· Advising on the financial implications of LCSOS strategic plans and key assumptions in the annual budget

· Ensuring that all Board members have a clear understanding of the accounts presented at meetings and their implications

· Understanding the accounting procedures and key internal controls to be able to assure the board that the charity’s financial integrity is sound

· Ensuring that a realistic budget is produced which meets the needs of LCSOS and that there is an appropriate reserves policy

· Approving and, where appropriate, advising the Board on unbudgeted expenditure proposals in accordance with LCSOS financial procedures

· Ensuring that full financial records are kept for all transactions

· Ensuring that proper financial procedures and controls are in place to safeguard LCSOS

· Ensuring that money received is only spent on the purposes for which I was given, and, where required, ensuring that reports and accounts demonstrating this are submitted to funders

· Ensuring that accounts are prepared at year-end  in compliance with the Charities SORP (FRS102) and making arrangements for them to be audited or independently examined, as required by the Charity Commission

· Ensuring that annual accounts are submitted to the Charity Commission and/or Registrar of Companies, within the deadlines set

· Liaising with the Chair about financial matters

· Advising the Board on identifying and managing key risks effectively, and maintaining LCSOS’s risk register

· Leading on selecting and implementing a suitable financial accounting system

Personal skills and qualities:

· Commitment to the aim and goals of LCSOS

· Professional financial or accountancy qualifications or equivalent senior financial or accounting experience

· Experience or knowledge of charity finance

· Experience and knowledge of budgets and budgeting processes

· Ability to analyse proposals and anticipate their financial consequences

· Preparedness to make unpopular recommendations to the Board

· Willingness to be available to provide advice and guidance on financial matters

Other Information:

· The Treasurer is a full member of the Trustee Board

· Formal Trustee Board meetings are held online up to six times per year (or as required); Team meetings are held monthly and Trustees are invited to attend

· The Treasurer role requires approximately 2 – 4 hours work per month

· Trustees are appointed for an initial term of three years and can be reappointed

· This is an unpaid position and out of pocket expenses are reimbursed to Trustees

For more information about LCSOS, please visit our website.

What will you be doing?

This role involves leading on Human Resources (HR) within the organisation, ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward, recognition and staff/trustee development.

It is the HR trustee’s responsibility to assess risks and measure the impact of HR interventions, implement organisational policies and practices in the context of furthering charitable objectives and evaluating how they impact beneficiaries and staff. The HR trustee needs to ensure the long-term strategic oversight of the organisation’s staffing requirements in relation to the goals of the charity.

HR Lead Responsibilities:

• To review and recommend current and future strategic resourcing, training and development and annual budgets and plans to the Trustee Board
• To actively contribute to policy setting, strategic direction, goal and target setting, and evaluate performance against targets, budgets, plans and charitable objectives
• To ensure that HR activities and interventions are linked to the organisation’s charitable objectives and complement the organisational culture
• To ensure the Trustee Board monitors and reviews the performance of the charity’s Chief Executive, rewards performance accordingly and identifies development opportunities
• To monitor whether the service complies with its governing document and standards and if the needs of the beneficiaries are being met

Other responsibilities, along with the Board of Trustees, include:

• To ensure the Trustee Board develops a long-term strategy for the food bank with clear objectives which can be monitored and adapted
• To work alongside the Treasurer and the Trustee Board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available when necessary
• Ensure your charity is accountable, actively complying with statutory accounting and reporting requirements and the law
• To ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects
• To help promote the organisation to a wider audience of potential funders and beneficiaries
• To ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• Act with reasonable care and skill, giving your time, thought and energy to your role
• To serve as an additional promoter of the food bank in the community

Candidates would ideally live or work within the city of Leeds or its surrounding area. Candidates living and working more broadly within Yorkshire will also be considered.

What are we looking for?

We are looking for people who want to help their local community. Our ideal candidates would demonstrate: 

• a knowledge of and commitment to the work of the Leeds North & West foodbank.
• a knowledge, ability and passion for people and human resource management
• experience of working in a HR role, including knowledge of managing risk, and overseeing organisational policies, strategy and practice
• confidence to actively participate in discussions concerning the needs of the charity, always acting in its best interests
• experience of working effectively with others
• sound, independent judgement and the ability to think creatively

Whatever your background, we want to make sure you are supported and empowered and enjoy your time volunteering with us. We know that having volunteers from a diverse range of backgrounds, with varying experiences, can help to make what we do as effective as possible. As such, we welcome all applicants regardless of age, religion or beliefs, disability, ethnic background, gender reassignment, sex, or sexual orientation. We also encourage those with lived experience of poverty to apply

What difference will you make?

Alongside wider trustee responsibilities for the overall governance of the food bank, you will actively support the board and the food bank team to focus on the strategic activity that will help reduce the need for our services locally. 

By leading on the HR matters for the food bank, you are part of providing a vital holistic support function in the community, ensuring a dignified experience to anyone visiting or anyone who encounters Leeds North & West Foodbank.

What will you be doing?

This role involves leading on fundraising and grant applications at board level, ensuring that the Trustee Board is aware of and kept up to date with any fundraising/grant developments.

Fundraising & Grants Lead Responsibilities:

• To work alongside the Treasurer, Chief Executive Officer and the rest of the Board to plan what level of funds are required to be generated to ensure the effective running of the charity
• To work alongside the Trustee Board to ensure that all grants are sought and written with the purpose of meeting the charities vision and objectives
• To lead, in partnership with the Chief Executive Officer and Fundraiser, on the organisation of local fundraising opportunities to support the running of the charity, including incorporating national Trussell fundraising campaigns/events throughout the year
• To oversee, with operational management support, the writing of high-quality grant applications that are in line with the charity's vision and objectives
• To regularly communicate to the rest of the Trustee Board via meetings or any other communication of any relevant information and/or developments regarding fund raising or grant applications

Other responsibilities, along with the Board of Trustees, include:

• To ensure the Trustee Board develops a long-term strategy for the food bank with clear objectives which can be monitored and adapted
• To work alongside the Treasurer and the Trustee Board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available when necessary
• Ensure your charity is accountable, actively complying with statutory accounting and reporting requirements and the law
• To ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects
• To help promote the organisation to a wider audience of potential funders and beneficiaries
• To ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• Act with reasonable care and skill, giving your time, thought and energy to your role
• To serve as an additional promoter of the food bank in the community

What are we looking for?

We are looking for people who want to help their local community. Our ideal candidates would demonstrate: 

• a knowledge of and commitment to the work of the Leeds North & West foodbank
• a knowledge, ability and passion for fundraising and grant application writing
• experience of working in a fundraising role, including knowledge of fundraising strategy and best practice
• an ability to lead on any fundraising and grants matters in a supportive and confident manner
• confidence to actively participate in discussions concerning the needs of the charity, always acting in its best interests
• experience of working effectively with others
• sound, independent judgement and the ability to think creatively

Whatever your background, we want to make sure you are supported and empowered and enjoy your time volunteering with us. We know that having volunteers from a diverse range of backgrounds, with varying experiences, can help to make what we do as effective as possible. As such, we welcome all applicants regardless of age, religion or beliefs, disability, ethnic background, gender reassignment, sex, or sexual orientation. 

Candidates would ideally live or work within the city of Leeds or its surrounding area. Candidates living and working more broadly within Yorkshire will also be considered.

What difference will you make?

Alongside wider trustee responsibilities for the overall governance of the food bank, you will actively support the board and the food bank team to focus on the strategic activity that will help reduce the need for our services locally. 

By leading on fundraising (including grants) for the food bank, you are part of providing a vital holistic support function in the community, ensuring a dignified experience to anyone visiting or anyone who encounters Leeds North & West Foodbank.

    VOLUNTEER/GLD ONLINE

Unleash Your Passion, Volunteer Online with IHF!

Make a difference from anywhere in the world: Join the International Humanity Foundation

(IHF) and help us empower marginalized children and communities (in location) while offering

an opportunity to learn and practice (online).

Join our Global Leadership Development program in one or more of the following divisions or teams:

A. Human Resources (HR): Master essential HR skills while supporting our global team. Assist

with applications, interviews, calendars, and more.

B. Finance: Gain valuable financial experience while managing funds responsibly. Help us track

donations, process grants, and ensure financial stability.

C. Education & Administration: Make a lasting impact on children lives. Develop curricula,

mentor youth, and contribute to various educational projects.

D. Media & PR: Share our stories and amplify our impact. Use your talents in media, graphics,

translation, or writing to connect with the world.

Benefits:

● Make a real difference: Contribute to a meaningful cause and change lives.

● Gain valuable skills: Enhance your knowledge and develop new abilities.

● Connect with a global community: Collaborate with passionate volunteers from diverse

backgrounds.

● Flexible and rewarding: Volunteer from the comfort of your home on your own schedule.

No matter your experience, you can make a contribution! We welcome individuals with various

skills and levels of expertise.

This life changing experience impacts you as well as the children and communities we serve.

______________________________________________________________________________

Media Division online

Are you involved with Media? Would you like to make a positive impact doing what you love and

enjoy? IHF needs your expertise in graphics and social media to volunteer your time working

from the comfort of your home.

Volunteers from across the Globe are invited to join our MEDIA team as At Home members or

as part of our Global Leadership Development program. Whether an hour a month or an hour a

day, whether experienced or new; your help is needed. Meet many people from diverse cultures

and socio- economic backgrounds globally, while helping children seeking a brighter future.

The International Humanity Foundation(IHF) is seeking experts and those who want to learn.

Ages 18-95.

MEDIA PR DIVISION

�� GRAPHICS & DESIGN

�� IHF Website / IT

�� IHF Social Media

�� Translation

�� Volunteer Outreach (General Online Outreach Task Team, GOOTT)

�� University Partnerships

�� IHF Newsletter

_____________________________________________________________________

Media Division online

Are you involved with Media? Would you like to make a positive impact doing what you love and

enjoy? IHF needs your expertise in graphics and social media to volunteer your time working

from the comfort of your home.

Volunteers from across the Globe are invited to join our MEDIA team as At Home members or

as part of our Global Leadership Development program. Whether an hour a month or an hour a

day, whether experienced or new; your help is needed. Meet many people from diverse cultures

and socio- economic backgrounds globally, while helping children seeking a brighter future.

The International Humanity Foundation(IHF) is seeking experts and those who want to learn.

Ages 18-95.

MEDIA PR DIVISION

�� GRAPHICS & DESIGN

�� IHF Website / IT

�� IHF Social Media

�� Translation

�� Volunteer Outreach (General Online Outreach Task Team, GOOTT)

�� University Partnerships

�� IHF Newsletter

_____________________________________________________________________

We are looking to appoint a trustee with experience in Finance to oversee our finance functions, providing advice, scrutiny and support to the charity and to be the Chair of our Governance, Audit & Risk Committee (GAR) 

1851 TRUST – SPORT INSPIRED LEARNING  

We use the power of sport to inspire and empower the next generation. At the 1851 Trust, we believe every young person, has the potential to shape the future. Founded by Sir Ben Ainslie, our mission is to transform how young people connect with the world around them, helping them see themselves in it and thrive. 
 

Through our free to access education programme, STEM Crew, we bring science, sustainability, and innovation to life using the real-world context of high-performance sport. These sport-inspired resources are used in over 40% of UK secondary schools, helping teachers unlock potential, build confidence, and spark ambition in STEM, green skills, and maritime careers. 
 

Our work is driven by belief in young people’s potential, we focus on removing barriers to education and opportunity, as we aim to level the playing field and help all young people, particularly those from underserved communities to see that they belong in the world of STEM. 

We are looking for volunteers (21yrs+) to befriend a child or young person in care or leaving care. To provide opportunities for them to develop a meaningful. long-term relationship.

W E  A R E  L O O K I N G  F O R  S O M E O N E  W H O

Can establish a positive, stable and long-term relationship with a young person.

Is reliable, non-judgemental, a good listener and able to engage with a child/young person.

Can promote the young persons developmental, social, emotional, cultural and religious needs.

Can value and respect the wishes and feelings of the child or young person and where necessary can advocate on their behalf.

Can adhere to policies and procedures at all times with emphasis on confidentiality, safeguarding, health & safety and relevant local authority procedures.

Is 21+ years old Has a full UK driving licence and access to a vehicle.

W H A T  C A N  I  E X P E C T  T O  B E  D O I N G ?

Meeting with the young person on a regular basis in the community for a couple of hours.

Engage with the young person in recreational/educational and fun activities.

Help them to explore new experiences to build their self-confidence and self-esteem.

Act as a positive role model for the young person.

W H A T  A R E  T H E  B E N E F I T S

You will receive a thorough induction programme and training for the role.

You will receive quarterly supervisions and ongoing support from a member of the team.

You will make a real difference to a young persons life.

You will have opportunities to meet with other volunteers and young people.

Out of pocket expenses will be reimbursed. 

Shop Volunteering Opportunities - Ilkley

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop is open Monday - Saturday 08:00-16:00.

Location: Shop in Ilkley, LS29 9NQ

Supervised by: Community Shop Manager/Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role   

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop or get in touch.

Make a difference by providing company and conversation to an older person in Croydon. Our Befriending service supports older adults by alleviating loneliness and isolation, supporting independence, and increasing self-confidence, by making weekly or fortnightly visits to a client living in the borough of Croydon.

Befriender - In Person

Duties:
• Providing companionship to clients in their home, sharing a cup of tea
• Other activities mutually agreed by both the volunteer and client, such as reading together, or helping with post, and within the Befriending Programme’s guidelines
• Maintaining records of client visits and sending those to the Befriending Coordinator on a regular basis
• Accompanying client out for a walk or to the shop if they are sufficiently able
• Accompanying client to weekly activities or social clubs to support client’s
independence
• Escorting clients to GP/hospital appointments as needed
• Adherence to Age UK Croydon’s policies and procedures, including Confidentiality and Safeguarding
Skills Required:
• Good listening and communication skills
• An open-minded and non-judgemental attitude
• An understanding and awareness of issues faced by older adults
• Ability to maintain professional boundaries

Befriender - Telephone

Duties:
• Providing companionship to clients by telephone for a chat
• Maintaining records of telephone calls to clients and sending those to the Befriending
Coordinator on a regular basis

Skills Required:
• Good listening and communication skills
• An open-minded and non-judgemental attitude
• An understanding and awareness of issues faced by older adults
• Adherence to Age UK Croydon’s policies and procedures, including Confidentiality and
Safeguarding
• Ability to maintain professional boundaries