Volunteer volunteer roles in Cumbria or North west
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants from charitable trusts and foundations are an essential source of funding for community organisations working with deaf children, young people and their families. This support allows communities to develop work that meets the needs of deaf children and young people. With your knowledge of grants and persuasive writing skills, you’ll help support communities to research and submit life-changing funding bids.
About you
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Aged 18 years and over
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Knowledge of potential funding sources both locally and nationally
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Ability to volunteer independently from home under your own initiative
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Well organised with good attention to detail
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Proactive and reliable
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Confident user of Microsoft packages and databases
What you will do
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Support community groups and organisations to identify and win new sources of funding
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Research trusts and foundations (both locally and nationally) that may support work in communities
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Prepare information about funders including deadlines and criteria for applications
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Develop links with funders and share information
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Work with organisations to write compelling applications that meet the required conditions
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Understand the boundaries of the role and ask for support where appropriate
What will you gain from the role?
Other volunteers have told us that training and volunteering has given them:
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Increased confidence and new skills
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A broader understanding of childhood deafness and the issues faced by families
We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a self-disclosure form, provide references, and complete our essential training.
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A sense of achievement by making a positive difference
Support and training
We will provide you with:
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Basic training to help keep yourself, others, and data safe
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Feedback on the funding bids to which you contribute and their outcomes
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A named point of contact at the National Deaf Children’s Society
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Reimbursement of agreed expenses such as travel costs
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Clear information about what to do and who to contact if you are worried about something
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Open Country is a Charity that helps people with disabilities to access and enjoy the countryside. We are always looking for volunteers to support our conservation and gardening groups, walking group and our weekend outings.
- Conservation group meet on a Tuesday and is made up of adults with learning disabilities who carry out practical conservation tasks each week at various locations. We work with organisations like Yorkshire Wildlife Trust and RSPB. Tasks can include meadow creation, tree planting, pond maintenance and invasive species removal to name but a few.
- Walking group meet on a Thursday and is made up of adults with learning disabilities or sensory impairments. We walk between 5-7miles each week at different locations around Yorkshire and normally finish the walk with a pub or cafe stop.
- Gardening and arts group meet on a Friday, and is made up of adults with learning disabilities, where we learn about gardening and various natural craft like willow weaving. We also regulary work with organisations like the National Trust and the National Coal Mining Museum.
We also run weekend outings for people with all kinds of disabilities providing experiences and a chance to socialise and explore new places. Our activities range from a gentle amble round a country house and gardens, wildlife watching at a nature reserve to axe throwing and abseiling.
As a volunteer you would be helping our members stick together as a group, or carry out the conservation tasks, making sure they are happy and safe.
No experience is required, just a willingness to get stuck in! We will provide all relevant training for the role.
We meet at Thornes Park Nursery, Wakefield at 10am and head out in our accessible minibus to site.
Open Country exists to help people with disabilities to access and enjoy the countryside.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Challenge
Brain tumours do not discriminate. They can strike anyone, at any age and they strike quickly. At The Brain Tumour Charity, we aim to address the clear gap in emotional support available to those affected by a brain tumour diagnosis. We know the difference that talking therapy can make to the brain tumour community and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.
How can you help?
As a Volunteer Counsellor for this service, you would work with a wide range of clients who either have a brain tumour diagnosis themselves, or have a loved one who has been diagnosed. This includes patients/carers who have been newly diagnosed, to those in/post treatment, to people at end of life, or bereaved.
This is a remote service, where we offer up to 8 free sessions to clients, delivered by either telephone or webcam.
We’re looking for counsellors who:
- Are qualified with a minimum of a Level 4 Diploma in Counselling
- Are integrative or person-centred counsellors
- Are a member of the BACP (or equivalent ethical body)
- Are committed to attend monthly clinical supervision
- Have an interest in working with people affected by a brain tumour and possibly experience of working with clients in a similar field. (Eg. Neurological conditions, palliative care, bereavement, etc.)
- Have the IT abilities to be able to maintain appropriate and accurate records on our counselling database.
- Have experience of working remotely, via telephone or webcam and is happy to use their own laptop, phone and WIFI for their client work.
- Have their own public liability insurance (or are willing to obtain this.)
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
What can you gain from volunteering with us?
- The opportunity to work with a unique and rewarding client group
- Management supervision and regular, ongoing support from our Counselling Service Team.
- You will receive a financial contribution towards your monthly clinical supervision
- All diary management will be carried out by our Counselling Team, reducing the amount of admin required by you.
Time commitment
We ask each Volunteer Counsellor to commit to a placement of at least 6 months and to see a minimum of 3 clients per week (at a time suitable for you, but it MUST be at the same time each week). The service operates between the hours of 9am—5pm, Monday-Friday and you will be required to see clients within these hours.
Practical Considerations
Shortlisted applicants will be asked to attend an interview with our Counselling Service Manager and Counselling Service Officer.
Successful candidates will then receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing support from one of the team.
We will carry out reference and DBS checks for all successful applicants and you will be required to complete some internal data protection and disclosure documentation before commencing the role.
Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.
Key dates: Interviews w/c 23 March 2026
Online Induction Training: Early April, exact date TBC
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Relevant Person’s Representative (RPR) Support Volunteer
People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them. This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve. Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.
As an RPR Support Volunteer you might:
· Visit people in their care home, to make sure they’re getting the right care and support
· Talk with them about their feelings, thoughts and wishes
· Raise concerns
· Keep detailed notes and records
· Make a real difference to someone’s life
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about diversity, equity, inclusion and belonging and making a difference in the lives of children, young people and families facing cancer? We want more people to understand and connect with our work, and we’re looking for two volunteers to join the team.
By supporting us to develop internal engagement events that platform key inclusion and diversity awareness topics, you'll play a crucial role in building knowledge and confidence for the whole workforce, and support for our mission to fight childhood cancer. Your passion, lived experience, and strong organisation skills will make a lasting impact on the lives of those we serve.
What you’ll be doing:
• Plan and deliver 3–4 virtual events each year – these could include speaker panels, lived experience sessions, or spotlight events on intersectionality.
• Create or source 3–5 blogs or stories annually that share diverse perspectives and real lived experiences. • Work closely with our staff networks and central DEIB team to make sure everything we do is aligned and makes an impact.
• Support communications and engagement by helping with intranet features, social posts, and short video snippets that bring our DEIB work to life.
• Take part in a short annual “pulse check” survey to help us understand community needs and gather feedback.
What skills or experience you’ll need :
• Passion for diversity, equity, inclusion and belonging, and creating an inclusive culture.
• Strong communication skills and ability to engage others.
• Willingness to share ideas and collaborate across teams.
• We welcome lived experience of a protected characteristic • Comfortable working virtually and using digital tools.
What we’ll give you:
• You’ll receive training and guidance from the DEIB and Internal Comms teams, with all the support, information and materials you need for your role. •
You will have access to a small annual budget for organising speakers and event costs
• You will be recognised as a Changemaker in our organisation.
• You will have the opportunity to influence culture and make a tangible impact, and to take part in our other fun and rewarding volunteering opportunities.
• Out of pocket expenses reimbursed in line with our volunteer expenses polic
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, sex, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. At Young Lives vs Cancer, we don’t just accept difference — we value it, we celebrate it, we nurture it, and we thrive off it.
We positively welcome your application irrespective of your background. We’re on a journey, and if you join us, you’ll be part of a community that’s committed to making a difference to the lives of children and young people with cancer.
Your availability:
If possible, we would prefer a regular, consistent time to help us best support you in the role, with a minimum commitment of 2-4 hours per month, for a period of 12 months. We’re happy to work together to find a schedule that fits your availability and other commitments.
Location :
This role is flexible and can be carried out remotely or at our offices in London or Bristol.
If you’ll need a criminal records check :
Not for this role, but we will ask you for some basic personal details and you will need to provide two references (one professional and one character) so we can register your volunteering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement volunteers help to raise awareness of the support available for deaf children and their families through engagement with community and voluntary groups, and/or faith-based groups and/or other support organisations. This role will help us to better support communities, in order to build trust and ensure that any barriers to support are understood and overcome.
About you
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Confident, friendly, and empathetic
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Are committed to the vision and ambition of the National Deaf Children’s Society
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Want to make a difference to deaf children and their families
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Have knowledge of (or willingness to learn about) deafness and local services for deaf children
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We particularly welcome applications from people who have lived experience of a particular community, in this case South Asian communities in Bradford, and an understanding of the potential barriers faced by those communities
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Knowledge of a prominent language used in the community beyond English, such as Urdu, Punjabi, Bengali, or Hindi, would be an advantage but is not essential
When and where
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Flexible depending on your availability
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At different locations within your local community in the Bradford area
What you will do
Tasks will be varied depending on the needs of the community. As examples, they could involve:
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Engaging with community groups, faith-based groups and/or other support organisations
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Providing information to families about deafness and signposting them to appropriate support
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Supporting with the planning of events and activities aimed at bringing families together
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Supporting us to understand the needs of deaf children and their families in your community
We also ask that you:
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Understand the boundaries of the role and ask for support where appropriate
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Provide evidence to demonstrate the impact you make in your community through volunteering
What will you gain from the role?
Other volunteers have told us that training and volunteering has given them:
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Increased confidence and new skills
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A broader understanding of childhood deafness and the issues faced by families
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A sense of achievement by making a positive difference
Support and training
You will be provided with:
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Training to support you in your role, including Equality, Diversity and Inclusion, safeguarding, informed choice, and deaf awareness
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Feedback on the support you contribute and the resulting outcomes
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A named point of contact at the National Deaf Children’s Society & on your assignment
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Reimbursement of agreed expenses such as travel costs
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Clear information about what to do and who to contact if you are worried about something
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The opportunity to feedback how the role works to improve it for the future
We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to return a self-disclosure form, complete an Enhanced DBS Check, provide references, and complete our essential training.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a trustee with experience or knowledge of working within the criminal justice system. This is an important area of our work that isn't currently represented on our board.
Step Together Volunteering is a small but mighty charity. Through our unique, person-centred approach we support people to build the confidence and skills they need to look towards a positive future.
We work with young people, people in contact with the justice system, and the Armed Forces community, through 1-1 support, coaching and volunteering placements in the community. Our support doesn't have a time limit, we work with our clients until they have the confidence and skills they need to look forward to a more positive future.
We work nationally, our Head Office is Bristol, and our frontline staff are home-based in the regions they cover.
As a trustee, alongside your fellow board members you'll be responsible for the strategic leadership and administration of Step Together, and we're keen for you to contribute your perspectives and experiences to discussion. Alongside this, we'd specifically like you to:
- Provide expertise relating to the criminal justice system, and support to the rest of the Board and senior staff to ensure the charity operates a best practice model.
- Help identify opportunities for the charity to expand its work and impact within the criminal justice sector, including those funded by statutory and voluntary funders.
- Remain abreast of key developments within the criminal justice sector, ensuring these are brought to the attention of the rest of the Board and senior staff.
- Leverage support for the charity’s work (financial or otherwise) from your own networks and contacts where possible.
- Advise on implications of any current or planned projects within the criminal justice sector to aid good decision-making at board level.
What are we looking for?
Your experience will ideally have been gained through professional work in the Criminal Justice Sector. This could be through employment within the Prisons or Probation Service, other Ministry of Justice role, Youth Justice teams, Police, or with another charity or agency working in the sector.
Good networks within the justice system in the southwest would be advantageous. You will be knowledgeable about the criminal justice sector, the role the voluntary sector plays, and the challenges faced by the different organisations working in the sector.
Ability to work at a strategic level is essential.
We are looking for someone who is passionate about the work that we do, and someone who is happy to advocate for and represent the charity to key stakeholders to help further our work and impact.
What difference will you make?
Your knowledge and experience of the criminal justice system will help shape our strategic direction and decision-making in this important area of our work.
More broadly, as a trustee, you'll play an important role in ensuring Step Together is sustainable, well run and has a clear, strategic direction so that it continues it's brilliant work, supporting people who are otherwise left behind.
Commitments
We have two in person meetings per year (one in London, one in Bristol) and two online, plus an 'away day' in the autumn. We're ideally looking for trustees who based in Bristol or the surrounding areas.
Our board meetings and away day are fixed but there may be times we need to get in touch on an ad-hoc basis, or ask you to be involved in task-focussed committees.
Before you apply
Please get in touch if you've any questions, or to find out more, and we'll arrange a time for you to have a chat with the CEO or Chair.
If you'd like to apply, please get in touch - we'd love to hear from you! It would be helpful to hear a bit about you, what you'd like to bring to the board, and why you're interested in Step Together Volunteering.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Volunteer Urban Ranger
Responsible to: Urban Ranger
Location: Various outdoor spaces across BD3, BD4 and BD5
Hours: Anything from two hours here and there, to two days a week.
Expenses: Travel expenses will be reimbursed for bus tickets, train tickets or car mileage
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At Better Place Bradford, our mission is to identify and oversee improvements to local parks and outdoor spaces with the aim of providing a healthier and happier environment for babies, young children and families. We work across larger parks, pocket parks, community centres, streets and green spaces across BD3, BD4 and BD5.
We are seeking an enthusiastic, passionate, and highly motivated individual, who is looking to gain some practical landscape maintenance experience.
As a Volunteer Urban Ranger, you’ll play a vital role in maintaining the upkeep of our sites, regularly checking that each site is safe, inviting, and free from rubbish — noting any issues that arise.
Duties include: Litter clearance, sweeping sand back into the sand pits, weeding, planting, watering plants, affixing signs, checking in on the Little Free Library boxes, strimming, raking leaves, supporting at event days, promoting responsible use and enjoyment of our sites.
This role is for you if you;
- Enjoy being outdoors (in all weather)
- Are not afraid of physical work
- Want to make a difference in your local area
- Are comfortable getting to sites across BD3/BD4/BD5
- Enjoy interacting with members of the public
- Want to gain practical landscape maintenance experience
- Are looking for an intro into the environmental / conservation / ranger sectors
Volunteers must be in the UK already.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE TITLE: Chief Operating Officer (Volunteer) – Men’s Mental Growth Movement
CATEGORY: Senior Leadership / COO / Operations
CAUSES: Mental Health / Men
ROLE TYPE: Volunteer (Remote / Flexible)
JOIN MINDSET
Vision is nothing without execution. MINDSET is a start-up action‑first, volunteer‑powered CIO that trades clinical “waiting rooms” for real‑world challenge, brotherhood, and growth. We have the mission, and the brand. Now we need a Chief Operating Officer (Volunteer) to run the engine room and turn ambition into impact.
THE ROLE
As our Chief Operating Officer (Volunteer), you are the operational heartbeat of the movement. You translate the Founder and CEO's vision into systems, structure, and momentum. You’ll help lead our start‑up charity with clarity and discipline, ensuring our growth is scalable, safe, and high‑impact. You report directly to the Founder and CEO (Volunteer).
WHAT YOU'LL DO
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Squad Leadership — Mentor and coordinate our Squad Leads (Tech, Admin, Marketing, People, and Frontline) so every team moves with purpose.
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Operational Excellence — Build and maintain our “Mission Roadmap,” ensuring strategy becomes action and action becomes measurable results.
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Governance & Compliance — Partner with the Safeguarding Lead and Admin Lead to uphold gold‑standard UK CIO governance and safeguarding practice.
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Strategic Growth — Spot opportunities for partnerships, funding, and expansion that strengthen our national movement for men’s wellbeing.
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Systems & Structure — Shape the processes, rhythms, and culture that keep a fast‑moving volunteer organisation aligned and accountable.
WHO YOU ARE
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A seasoned leader, COO, MD, or senior operator who knows how to build teams and scale organisations.
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Someone who can balance action‑first energy with compliance‑first safety.
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A volunteer who wants to be a founding pillar of a national movement helping men grow, not just cope.
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A calm, structured presence who thrives in start‑up environments and loves turning vision into reality.
COMMITMENT
This is a volunteer role with no set hours. While we’d ideally appreciate 4–8 hours per week, we are fully flexible around your life commitments. You are free to stop volunteering at any time. The role is fully remote.
APPLY
Send your up‑to‑date CV and tell us about a team you’ve taken from start‑up to scale, and why you’re ready to help men thrive through challenge, connection, and growth.
To empower men across England to take charge of their mental wellbeing and personal growth through connection, conversation, and community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraisng Team Leader Volunter!
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be:
- supporting and encouraging a team of fundraising volunteers
- planning fundraising events and activities with your team
- allocating tasks before and during fundraising events
- keeping financial records from fundraising events
- encouraging and promoting a professional image of Cats Protection
- following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re on the lookout for a volunteer who’s keen to make a real difference in our communities — and pick up some new skills along the way!
This is a unique opportunity to gain a recognised qualification while helping residents at Asquith Court and Charlotte Court enjoy regular chair-based exercise sessions. These schemes don’t currently have any sessions, but they’re really keen to get started — ideally once a month to begin with (and maybe more if it’s a hit!).
We’ll support you every step of the way, including covering the cost of your Amac Certificate in Chair-based Exercise Instructing - which you can complete online at your own pace. Once you’re qualified, we’ll work with you to build a schedule that fits around your availability.
Each session will last up to an hour, and we’ll also cover your travel expenses between the two schemes.
Because you’ll be working with potentially vulnerable residents, you’ll need to be 18 or over to take on this role.
If you’re passionate about helping others stay active, feel good, and have fun — we’d love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
- It's fun
- It's flexible
- You'll learn and share skills
- You'll be making a difference
- You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.
Volunteering in the shop
Our Fulwood, Preston Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.
Volunteering in the shop
Our Kirkby Lonsdale Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Our Penrith Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests
The client requests no contact from agencies or media sales.