Executive director volunteer roles in Birmingham, west midlands

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

Global South International

We strengthen institutions and create sustainable solutions across the Global South through integrated partnerships.

Director Communications. Marketing, and Public Engagement

Key Responsibilities & Deliverables

1. Communications & Brand Strategy

Responsibilities

• Lead GSI's communications and branding strategy.
• Ensure consistent messaging across all platforms and publications.

Key Deliverables

• Develop an annual communications and marketing plan.
• Review and update brand guidelines annually.
• Support major organizational announcements and campaigns.

2. Digital Marketing & Content

Responsibilities

• Oversee GSI's website, social media, newsletters, and digital communications.
• Share stories that highlight GSI's programs, partnerships, and impact.

Key Deliverables

• Publish weekly digital content across key platforms.
• Produce one monthly newsletter.
• Monitor audience growth and engagement, providing quarterly performance reports.

3. Public & Media Engagement

Responsibilities

• Build relationships with media, partners, and key stakeholders.
• Coordinate public awareness campaigns and media opportunities.

Key Deliverables

• Issue press releases and media updates for major initiatives.
• Coordinate at least one public engagement or awareness campaign each quarter.
• Maintain an up-to-date media and stakeholder contact database.

4. Partnership & Fundraising Communications

Responsibilities

• Collaborate with Fundraising, Partnerships, and Program teams to develop communication materials that support resource mobilization.

Key Deliverables

• Support 100% of major fundraising and partnership campaigns with communication materials.
• Develop impact stories, presentations, and donor communication pieces as required.

5. Team Leadership & Performance

Responsibilities

• Lead and mentor the Communications team while promoting collaboration across departments.

Key Deliverables

• Hold monthly team planning meetings.
• Conduct quarterly performance and content reviews.
• Identify opportunities to improve communication processes and audience engagement.

Key Performance Indicators (KPIs)

Performance will be measured by:

• Growth in website traffic and social media engagement.
• Delivery of the annual communications plan.
• Consistent publication of digital content and newsletters.
• Number and quality of media features and public engagements.
• Communication support provided for fundraising and partnership initiatives.
• Brand consistency across GSI platforms and publications.
• Stakeholder and audience engagement levels.

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Global South International

We strengthen institutions and create sustainable solutions across the Global South through integrated partnerships.

Director of Finance & Administration

Role Purpose

Lead GSI's financial and administrative operations by ensuring sound financial management, strong governance, regulatory compliance, and efficient organizational systems. The Director will provide strategic financial guidance to the CEO and Executive Leadership Team while safeguarding the organization's resources and supporting sustainable growth across GSI's seven strategic pillars.

Key Responsibilities & Deliverables

1. Financial Strategy & Planning

Responsibilities

• Lead GSI's financial planning, budgeting, and sustainability strategy.
• Advise leadership on financial performance and resource allocation.

Key Deliverables

• Prepare the annual organizational budget.
• Present quarterly financial performance reports to leadership.
• Develop an annual financial sustainability plan.

2. Financial Management & Reporting

Responsibilities

• Oversee accounting, cash flow, financial reporting, and budget monitoring.
• Ensure accurate financial records and responsible use of resources.

Key Deliverables

• Produce monthly financial reports.
• Monitor departmental budgets and recommend corrective actions where needed.
• Maintain accurate financial records and reconciliations.

3. Grant Finance & Compliance

Responsibilities

• Oversee financial management of grants, donor-funded projects, and sponsorships.
• Ensure compliance with donor requirements and financial policies.

Key Deliverables

• Submit 100% of donor financial reports on time.
• Support preparation of project budgets for funding proposals.
• Monitor grant expenditure and compliance throughout project implementation.

4. Administration & Operational Support

Responsibilities

• Oversee procurement, contracts, and administrative systems that support organizational operations.
• Promote efficient and cost-effective business processes.

Key Deliverables

• Review procurement and administrative procedures annually.
• Ensure organizational assets and contracts are properly managed.
• Support operational planning across departments.

5. Governance, Risk & Audit

Responsibilities

• Strengthen financial controls, manage financial risk, and coordinate audit activities.
• Support compliance with nonprofit regulations and organizational policies.

Key Deliverables

• Coordinate the annual external audit.
• Maintain and review financial policies and internal controls.
• Implement audit recommendations within agreed timelines.

Key Performance Indicators (KPIs)

Performance will be measured by:

• Timely delivery of budgets and financial reports.
• Budget accuracy and financial performance.
• Compliance with donor and regulatory requirements.
• Successful completion of annual audits.
• Effective cash flow and financial risk management.
• Efficiency of procurement and administrative systems.

Role Impact

The Director of Finance & Administration ensures GSI remains financially sustainable, transparent, and accountable. Through effective financial stewardship, strong governance, and efficient operational systems, the role enables the organization to maximize its resources, build donor confidence, and deliver lasting impact across all seven strategic pillars.

• Master's degree (MBA, MPA, MSc Finance, or equivalent) is strongly preferred.

Professional Certifications

One or more of the following is highly desirable:

• CPA (Certified Public Accountant)
• ACCA (Association of Chartered Certified Accountants)
• CMA (Certified Management Accountant)
• CFA (Chartered Financial Analyst)
• CIMA (Chartered Institute of Management Accountants)

Experience

• Minimum 7 years of progressive experience in finance, accounting, grants management, administration, or nonprofit operations.
• At least 3–5 years in a senior leadership or management role.
• Experience with donor-funded projects, international NGOs, foundations, or development organizations is highly desirable.

Minimum Hours per Week:

7-9 hours per week

Duration:

6+ months

Behçet’s Disease is an auto-immune disorder which is incurable but can be managed by specialist consultants. It is very rare and can affect any part of the body. It often takes years to diagnose and can be debilitating to the patient. 

Behçet’s Patients Centres (BPC), a charitable company, was formed in 2011 to provide the specialist, multi disciplinary care for patients.

We are seeking to recruit a Director to our Board in order to both increase our experience and skills base and to facilitate effective succession management. This is a volunteer role that offers rewarding experience and the chance to make a difference in the lives of those who are affected by this rare condition.

This is a highly autonomous role that will make a big difference to the Board of Directors and their purpose to provide a service to one of the rarest patient groups in England. We’re looking for someone who can come in and help us build on our achievements and do things even better. You will play an important role as a member of the Board of Directors, ensuring they are guided by your expertise.  We also work collaboratively with Behçet’s UK, the registered charity for patients with Behçet’s Disease and you’ll be building relationships with that charity. 

The time commitment for this role is around 2 to 3 days per month on average, with extra time needed around budgeting and year end accounts. 

Experience Required:

• Proven management and leadership skills
• Proven communication skills
• Awareness of both Charity and Data Protection Law
• Computer literate in use of Microsoft products
• Experience of contract performance management
• Flexibility of working hours to attend quarterly Director meetings and the Behçet’s UK Annual Conference

Qualifications Required:

• Educated to degree level or equivalent experience. 
• A UK driving licence and the ability to travel 
• A clean Disclosure & Barring Services check will be undertaken 

St Basils is looking for a new Non-Exec Director / Trustee with Marketing & Communications experience to join our Board

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications from those from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with expertise in marketing, communications and/or public engagement to increase the reach of our campaigns. Our new Board member will need to strong networking and stakeholder engagement skills, with the ability to open doors and build relationships.

As our Marketing & Communications Board Member, you will:

· Ensure marketing initiatives align with the organisation’s goals and regulatory requirements.

· Support St Basils’ PR and marketing initiatives by bringing knowledge of current marketing tools

· Help identify opportunities to increase the visibility and impact of St Basils’ campaigns.

· Leverage personal and professional networks to enhance the charity’s reach, partnerships and fundraising potential.

· Work closely with the Director of Income Generation & Value Capture to ensure St Basils’ marketing and communications strategies are being implemented effectively.

• Contribute to trustee discussions and decisions on broader charity strategy, risk management and financial oversight.

Our new Director / Trustee will sit on our Business Support & Audit Committee which oversees central functions, including Finance, HR, Fundraising and Marketing. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be an experienced professional in marketing, communications, PR or brand strategy, ideally with experience in the youth or homelessness sectors.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

Understanding of governance and the responsibilities of a charity trustee is desirable, but training will be provided.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.