Operations lead volunteer roles
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At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As the Network Operational Support Lead you will be responsible for ensuring that equipment is maintained and stored appropriately, and that events and activities within your community network are resourced appropriately. This role is critical to enabling St John people to deliver services within the St John Community Networks.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
- Closing date for these opportunities is: 31/05/2026
- Interviews will take place - Date, time and location to be advised
- Inductions and training or this role will take place - Date, time and location to be advised
To apply for this opportunity please follow the link below:
OPERATIONAL SUPPORT VOLUNTEER
First Aid Services Operations deploy hundreds of volunteers and employees every week on community and
commercial events, to make sure first aid is available in our local communities, as and when it is needed.
Operational Support is a flexible role which will work with, and proactively provide support to, various teams
to ensure volunteers always have a positive experience. This could range from carrying out practical tasks
which positively impact our people’s welfare on events, to be a friendly face welcoming new volunteers to
selection events, or existing volunteers to their Clinical Competency Assessments, or even helping Units to
increase their presence in the community.
Expected time commitment: Task specific
Line managed by: Unit Manager or Fellowship Branch Coordinator
Work with and support: Event Manager or District New Volunteer Lead or District Training Lead or
Unit Manager or Fellowship
WHAT YOU WOULD BE INVOLVED IN (DUTIES & RESPONSIBILITIES)
- On first aid events, work with Event Managers, Treatment Centre Managers, Event Communications teams and Logistics teams, to support the welfare of adult volunteers and employees by taking proactive action. This can include making sure people are taking sufficient breaks, drinking plenty of water, eating appropriately and supporting one another. Other tasks could include helping make and serve refreshments, regularly checking to see if everyone is ok and signposting to support available through MyWellbeing, where necessary.
- Support Training and Recruitment teams on selection events, welcome events, training events and Clinical Competency Assessments, to ensure they run smoothly and are a positive experience. Thiscan include welcoming and signing in attendees, collating and processing relevant paperwork, inputting outcomes on computer programmes, providing refreshments and invigilating written assessments.
- Assist Unit Managers to increase their Unit’s presence in the local community by promoting recruitment opportunities, supporting the fundraising lead and building relationships with local organisations to raise awareness of first aid.
- Perform any other administrative and support duties commensurate with these responsibilities to keep the organisation running smoothly.
WHO WE ARE LOOKING FOR (PERSON SPECIFICATION)
- Approachable, friendly and able to communicate effectively with a variety of people Required
- Proactive approach to providing practical support to various teams Required
- Passionate about ensuring volunteers always have a positive experience Required
- Basic computer literacy Required
- Willingness to be adaptable, flexible and to travel as needed Desirable
- Basic awareness of first aid if attending events Desirable
WHAT YOU WILL GET FROM THIS ROLE
- Pride from playing a key part in enabling us to care for the community.
- Personal satisfaction from seeing the positive impact your efforts make.
- Opportunities to meet and build relationships with new people/
- Ongoing support and guidance.
To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.
The closing date for this advert is 08/05/2026
Interview date, time and location to be advised
To complete an induction role the role. attend all relevant training courses and complete any relevant on-line training.
Training date, time and location to be advised