Support coordinator volunteer roles in Cardiff
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
National Relief Trust, we are dedicated to making a real difference through charity support, community development, and focused health initiatives. To keep our programs running smoothly and reaching the people who need them most, we rely on a strong behind-the-scenes team.
The Role We are looking for a highly organized and reliable volunteer to join us remotely as an Operations Support Coordinator. In this role, you will be the glue that holds our daily operations together. If you love keeping things tidy, organizing information, and supporting a busy team from the comfort of your own home, we would love to hear from you.
What You'll Be Doing
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Day-to-Day Admin: Helping our team with general administrative tasks to keep projects moving.
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Data Entry & Organization: Keeping our records, files, and databases accurate and up to date.
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Team Support: Assisting with scheduling virtual meetings, taking notes, and organizing digital workspaces.
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Communication: Acting as a friendly point of contact for basic team inquiries and helping route emails to the right people.
What We’re Looking For
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Organized: You have a great eye for detail and like keeping things neat and structured.
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Tech-Comfortable: You are confident using standard tools like email, word processors, and spreadsheets (e.g., Microsoft Office or Google Workspace).
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Self-Motivated: Since this is a remote role, you are happy to work independently and manage your own time.
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Friendly Communicator: You are comfortable reaching out to team members online and writing clear, polite emails.
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No prior charity experience is strictly required, just a willingness to learn and pitch in!
What’s In It For You?
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Gain practical, hands-on experience in operations and charity administration.
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Work flexibly from home, fitting your volunteering around your current schedule.
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Join a welcoming, passionate team dedicated to health and community development.
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Make a genuine, lasting impact on the causes we support.
Registered Charity The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.
Our Story
Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.
Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.
The Role
We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.
This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.
Key Responsibilities
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Monitor and support all live prize draw campaigns on the platform
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Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support
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Schedule, diarise, and send campaign communications using approved templates
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Coordinate with internal team members when campaigns go live
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Provide reminders, tips, and prompts to help creators maximise engagement
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Respond to creator enquiries and provide assistance as needed
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Conduct support calls where appropriate
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Maintain accurate records of communications and campaign progress using our CRM management system
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Ensure all tasks are completed in a timely and professional manner
Skills and Experience Required
Essential:
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Strong customer service experience
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Excellent written and verbal communication skills
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Confidence using computers and online systems
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Experience using a CRM or similar database system
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Strong organisational skills and attention to detail
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Ability to manage multiple tasks independently
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Supportive, positive, and professional approach
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Reliable and proactive working style
Desirable:
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Familiarity with HubSpot CRM (preferred but not essential as training will be provided)
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Experience supporting clients, customers, or account holders
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Experience working remotely within a team
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Interest in charitable or social impact work
Working Arrangement
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Fully remote position
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Flexible hours depending on the number of live campaigns
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Workload will vary as the platform grows
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Occasional (optional) in person team meetings
Why Volunteer With Us
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Play a key role in supporting campaigns that raise funds for UK causes
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Gain valuable experience in campaign coordination and client support
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Join a mission driven organisation at an exciting stage of growth
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Flexible volunteering that can fit around other commitments
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Opportunity to build professional relationships across the charity and creator sectors
Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.
The client requests no contact from agencies or media sales.