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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a creative and passionate Volunteer Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.
Job Title: Marketing & PR Assistant
Organisation: Adanna Women’s Support Group
Location: Redbridge London
Salary: £voluntary
Contract: 14 hrs
Reporting to: Operations Manager
About Us
Adanna Women’s Support Group is a small but impactful non-profit support group dedicated to supporting and empowering women in our community who have experienced some of life’s challenges and lost their confidence and have no local network. Through our programmes, advocacy, and partnerships, we aim to create opportunities, provide support, build confidence and amplify the voices of women facing social and economic challenges.
We are looking for a creative and passionate Marketing & PR Officer to help raise awareness of our work, strengthen our public profile, and engage supporters, partners, and donors.
About the Role
This is an exciting opportunity for someone who enjoys storytelling, digital marketing, and community engagement. As a key member of a small team, you will lead our marketing and PR activity, helping us share our impact, promote our programmes, and grow our supporter base.
You will create engaging content, manage social media platforms, coordinate media outreach, and support the promotion of events and campaigns.
Key Responsibilities
- Develop and deliver marketing campaigns to promote the charity’s services, events, and impact.
- Manage and grow the charity’s social media presence through engaging and regular content.
- Write press releases, stories, and communications that highlight the charity’s work.
- Build relationships with media outlets, partners, and community organisations.
- Support the promotion of fundraising campaigns and community events.
- Update website content and assist with digital marketing initiatives.
- Ensure consistent branding across all communications and materials.
- Create engaging flyers and publicity materials for our services and events that is consistent with our branding and ensuring our funders logos are prominently displayed
About You
We’re looking for someone who is creative, organised, and passionate about making a difference.
You will ideally have:
- Experience in marketing, communications, or PR.
- Strong writing and storytelling skills.
- Experience managing social media platforms and digital content.
- The ability to manage multiple tasks and work independently.
- A genuine interest in supporting women and promoting equality.
Experience in the non-profit/charity sector is helpful but not essential.
Why Join Us?
- Be part of a passionate and supportive small team.
- Help amplify the voices and experiences of women in our community.
- Opportunity to shape and grow the organisation’s communications and public profile.
- Flexible working arrangements.
- Potential to become a paid role
How to Apply
To apply, please submit your CV and a short cover letter explaining why you are interested in the role and how your experience fits the position.
Application Deadline: asap - applications will be processed on a rolling baiss and the post will close once a suitable candidate if found
Adanna Women’s Support group is committed to equality, diversity, and inclusion and welcomes applications from individuals of all backgrounds.
Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.
Non Charity Employer 
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The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations
At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.
You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.
This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.
Role Summary
The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.
While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.
The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.
REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:
- Google Sheets / Microsoft Excel
- Data tracking and reporting tools
- Ability to organize and interpret large sets of data
Analytical Skills
- Strong problem-solving and critical thinking ability
- Ability to identify patterns, trends, and inefficiencies
- Detail-oriented with a structured approach to analysis
Communication Skills
- Ability to present data in a clear, concise, and actionable format
- Strong written communication for reporting
Organizational Awareness
- Understanding of how teams and workflows interact
- Ability to think in systems, not just tasks
PREFERRED QUALIFICATIONS (NOT MANDATORY):
- Background in Operations, Business Administration, or related fields
- Previous experience in Operations analysis, project tracking, or process improvement roles
- (Experience working in remote or volunteer-based organizations is an advantage)
CORE OBJECTIVES:
- Provide clear visibility into operational performance and system effectiveness
- Identify inefficiencies, bottlenecks, and structural gaps in workflows and processes
- Recommend practical, system-level improvements (not just data observations)
- Support leadership with structured insights that drive operational decisions
- Strengthen accountability, clarity, and scalability across the organization’s operations
KEY RESPONSIBILITIES:
1. Data Tracking & Performance Monitoring
- Develop and maintain centralized tracking systems (e.g., Google Sheets, Airtable) to support operational visibility
- Monitor key operational metrics across departments, including:
- Volunteer recruitment and onboarding timelines
- Task completion rates across teams
- Program and project delivery timelines
- Ensure data is accurate, relevant, and structured to inform operational decisions (not just reporting)
2. Reporting & Operational Insights
- Prepare weekly or bi-weekly operational reports for leadership
- Go beyond reporting by clearly highlighting:
- Root causes of inefficiencies
- System and workflow gaps
- Operational risks
- Translate data and observations into clear, actionable, system-focused recommendations
3. Process Analysis & Workflow Design
- Document and map existing workflows across functions (HR, Programs, Operations, etc.)
- Analyze how work actually flows across teams—not just what is recorded in data
- Identify bottlenecks
✅ The Operations Analyst WILL:
❌ The Operations Analyst WILL NOT:
○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems
4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions
5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements
6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed
SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:
- Analyze workflows, systems, and operational performance
- Design and recommend process and system improvements
- Provide structured insights that inform operational decisions
- Function as a Data Analyst focused solely on datasets and reporting
- Be limited to producing reports without contributing to process improvement and system design
- Manage or supervise team members
- Enforce task completion or handle administrative coordination
WORKING RELATIONSHIP:
The Operations Analyst will:
- Report directly to the Director of Central Operations & Executive Coordination
- Support decision-making but will not replace leadership authority
- Work collaboratively across all teams while maintaining objectivity and independence
KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:
- Quality and impact of operational insights and recommendations
- Measurable improvements in workflow efficiency and system effectiveness
- Reduction in process bottlenecks and delays
- Clarity and usability of operational tracking systems
- Contribution to scalable and well-structured operational processes
What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:
- Establish a functional and structured operations tracking system
- Deliver insight-driven reports that highlight system-level issues (not just data summaries)
- Identify and recommend improvements to at least 2–3 key operational workflows
- Provide leadership with clear visibility into how operations actually function and where improvements are needed
Additional Notes
- This is a strategic operations role, not a purely analytical or reporting position
- Ideal for individuals who are passionate about:
- Improving how organizations function
- Designing better systems and workflows
- Driving efficiency through structure and clarity
Important to be clear:
- This is a volunteer role during the CIC’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
The client requests no contact from agencies or media sales.