Advice and support team leader volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.
As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
- Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
- Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
- Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
- Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
- Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
- Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
- Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
- Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
- Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
- High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care
Desirable / Can Be Developed
-
Role assumes senior-level competence; scope may evolve with organisational growth
Qualifications
-
Current professional qualification and registration with a recognised regulatory body (as listed above)
Main Responsibilities/ Key Duties
- Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
- Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
- Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
- Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
- Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
- Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
- As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.
What This Role Offers You:
- Leadership experience in shaping culturally-informed clinical and therapeutic services.
- Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
- Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
- The satisfaction of building safe, effective, and transformative support systems that align with community needs.
What This Role Is Not For:
- Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
- Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
- People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.
If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.
A Final Word
Care is always about people, never just processes.
Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.
The client requests no contact from agencies or media sales.
BOARD MEMBER – EAST MIDLANDS, VOLUNTARY, FULL EXPENSES REIMBURSED
· Do you want to be a part of a vibrant and ambitious charity that delivers services to homeless people and others with a range of support needs?
· Do you have expertise in Housing or Finance?
· Do you have ambition to Chair a Board Committee?
· Do you want to contribute to the strategic direction of our successful and expanding organisation?
· Do you have a strong social conscience and the commitment to make a difference?
· If you have the motivation, vision and enthusiasm to join us in this exciting and challenging role, apply today!
Who Are We?
Framework is a registered charity delivering housing support, health, and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work. We provide access to treatment for people with mental health issues and those using alcohol or substances, and we join up services for homeless people with multiple and complex needs.
Our 70 services across Derbyshire, Leicestershire, Lincolnshire, Nottingham, Nottinghamshire and Sheffield support more than 18,000 people each year and accommodate more than 1,300 people at any one time. Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.
What We’re Looking For:
We are particularly keen to hear from people with expertise in Housing and Finance a finance/accounting qualification is essential). At least two successful candidates will also become members of the Audit and Risk Management Committee (ARM), with one having future aspirations to become the Chair of the ARM Committee.
By joining our Board of Trustees, you will be working alongside the Senior Leadership Team to navigate an external environment that is challenging and continually changing: budgets for support services have been drastically cut so we have to think carefully about how to create efficiency without compromising on quality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey for over 35 years.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
We are currently looking for new trustees to join our board of trustees to support with continuing the positive work being undertaken to ensure Mind in Haringey’s sustainability as an organisation.
Our trustees are the individuals who collectively make decisions on behalf of Mind in Haringey and oversee the general management of the charity. They ensure that Mind in Haringey has a clear purpose and direction, is financially solvent, well run and delivers its goals for the people we serve. Trustees are expected to undertake duties in a manner that reflects Mind in Haringey’s values and ethos.
Our charity has an ambitious agenda and is committed to reducing the racial and health inequalities that exist in Haringey. We support all people across the borough with mental health issues, providing a range of services to meet the diverse needs of our community.
We work to prevent mental health problems, promote mental well-being and ensure those with mental health problems are respected and included



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for one Trustee & Deputy Chair to join our Charity Trustee Board to support the Union through its next steps. A strong and active Board is crucial for us as we develop and implement our strategy, face challenges, maximise opportunities and endeavour to create an even better Union; one that continues to be flexible and agile enough to react quickly to the changing needs and interests of our student members and achieve our vision.
The Person
The right candidate will thrive in a student led, highly responsive environment and have an enthusiasm for supporting and guiding a student organisation. They will command confidence, have sound judgement and strong communication and leadership skills. We are looking for a trustee with the following skills/experience
Finance Experience:
- Preferably financial experience from a charity outside of the SU sector
- Understanding of financial oversight
- Ability to interpret financial information to support strategic decision-making
- Awareness of charity finance and regulatory requirements
Chairing Experience:
- Ability to deputise for the Chair, and chair meetings of the Board
- Ability to build a strong and effective working relationship with the Board of Trustees Chair
- Ability to foster, maintain and ensure that constructive relationships exist with and between the Trustees
- Assist and support the Chair in providing leadership to the Board, through the governance arrangements, and also acting as a ‘sounding board’ and confidante to the Chair in the execution of their role
Due to the current make-up of our Trustee Board, we are not actively searching for candidates with skills, knowledge and experience related to the Student Union and HE sector and we would welcome candidates from other sectors or regions to apply. That said, we would very much like to encourage anyone who feels that they could bring something to our Board to apply, regardless of experience - our purpose and values also lead us to welcome first time Trustees too!
We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community and we are passionate about creating a welcoming and inclusive environment which supports everyone from recruitment through to appointment, regardless of your background. We welcome applications from all talented people and as part of this commitment, we are working to improve the diversity of our Trustee Board to ensure that it is as relevant and representative of our student community as possible and are actively encouraging applications from underrepresented groups.
Further Information
Application is via a comprehensive CV plus a supporting statement (of no more than two sides of A4) detailing why you are applying for the position and what requirements you meet to carry out the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
Are you passionate about using technology to empower communities and drive social change?
Tell My Truth and Shame the Devil C.I.C. is seeking a dedicated Technical Systems & Platform Liaison to join our founding volunteer team. This role is pivotal in connecting our technical infrastructure with the operational and community-facing needs of the organisation, ensuring our open-source membership platform and systems function seamlessly to support survivors, marginalised communities and emerging leaders.
About the role:
As the Technical Systems & Platform Liaison, you will act as the bridge between the CIC’s technical teams, leadership, and community members. You will ensure that digital systems are effectively implemented, maintained, and optimised to serve our mission. This is a hands-on, multi-faceted role combining strategic coordination, operational oversight, and community engagement, providing you with unique experience in systems management and collaborative leadership.
Experience Qualification and Requirements
Essential Technical Competencies:
- Experience in digital platform management, IT operations, systems administration or similar roles where platform functionality and user support were key responsibilities.
- Ability to monitor system performance, identify issues and implement improvements to ensure reliability, scalability and security.
- Act as a liaison between technical teams and end-users to communicate requirements, issues and solutions effectively.
- Ensure that technical systems and platforms operate efficiently, securely and meet organisational needs.
- Maintain the integrity, reliability and performance of organisational platforms and systems.
- Provide guidance, training and documentation to staff, volunteers and community members to improve platform adoption and utilisation.
- Strong problem-solving and troubleshooting skills, with the ability to diagnose technical issues and propose practical solutions.
- Ability to plan, prioritise and manage multiple tasks, projects and deadlines simultaneously.
- Work closely with developers, IT staff and platform users to ensure system requirements and issues are clearly communicated.
- Degrees, diplomas, or certifications in IT, systems management, computer science or related fields are desirable but not essential.
Desirable / Can Be Developed:
- Experience or interest in working with technical systems, digital platforms or IT support environments.
- Ability to act as a bridge between technical teams and non-technical stakeholders.
- Awareness of system integration, data flow or platform coordination concepts, with willingness to learn.
Qualifications:
- Formal qualifications are not required but desirable.
- Relevant study, training or experience in IT, digital systems, computer science or a related field is valued.
- Willingness to complete required induction, safeguarding or data protection training.
Main Responsibilities/ Key Duties
- Coordinate communication and workflow between technical teams (e.g., platform engineers, digital design specialists) and leadership or membership teams.
- Act as a liaison to ensure both technical and non-technical teams understand project goals, priorities and deliverables.
- Work with leadership, staff and membership teams to identify platform needs or improvements.
- Ensure implementation aligns with CIC’s objectives, standards and strategic priorities.
- Monitor system performance, user experience and platform functionality.
- Track platform usage, functionality and user feedback to identify potential issues or areas for improvement.
- Ensure system operations comply with data protection, safeguarding and security policies.
- Provide hands-on guidance on using digital platforms, tools and systems effectively.
- Maintain clear and up-to-date records of technical processes, configuration settings, workflows and platform updates.
- Implement safeguards to protect vulnerable users and sensitive organisational information.
- Provide guidance to staff and volunteers on safe data handling, secure system use and adherence to organisational policies.
- Collaborate with leadership, technical teams and stakeholders to define long-term goals and priorities for digital platforms and systems.
- Ensure that proposed developments align with organisational strategy, community needs and compliance requirements.
- Provide advice and practical support to users to minimise downtime and optimise platform use.
What This Role Offers You:
- Leadership experience in managing and coordinating complex digital systems within a mission-driven organisation.
- Personal growth through hands-on problem-solving, strategic thinking and collaborative team leadership.
- The opportunity to contribute directly to building systems that empower survivors and marginalised communities.
- The satisfaction of shaping the infrastructure and processes of a pioneering, values-led CIC.
What This Role Is Not For:
- Individuals seeking traditional corporate hierarchy, purely financial reward or rigid structures.
- Those unwilling to work within a collaborative, anti-capitalist and community-driven environment.
- People expecting pre-built systems or hands-off technical roles—this position requires active.
Next Steps
Shortlisted applicants will be invited to
- A values-led conversation.
- If you are ready to use your technical coordination skills to make a real-world impact and support the creation of innovative community systems, we want to hear from you.
- Apply now and be part of building a platform that transforms truth into action.
A Final Word
Technology is a tool to empower people. Bridge the gap between technology and people
If you know that: Keeps people connected.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively. Our goal is to ensure sustainability and positively impact the lives of more people. We want assistance in developing an ambitious strategy.
What will you be doing?
We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)! Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.
This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities. Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions. We need a visionary like you to help us achieve our goals.
We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing. There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities. We're eager to explore them all.
In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways. If you're a bid writer who thrives on creativity and collaboration, we want to hear from you! Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together. Join us on this exciting journey!
Key Duties and Responsibilities
The Role Description:
Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.
Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.
Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.
Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.
Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.
Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.
Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.
Key Duties and Responsibilities:
- Lead AHO bids: Manage the whole bid process with a hands-on approach.
- Create strong responses: Tailor solutions that clearly show our value.
- Support growth: Work with Business Development and Marketing to boost propositions.
- Drive best practice: Lead bid qualification, governance, and reviews.
- User-focused: Understand needs and clearly present our solutions.
- Know the landscape: Medical, research industries, and opportunities.
- Know our strengths: Stay sharp on our services and competitors.
- Seal the deal: Coordinate smooth contract closures.
- Stay tidy: Keep the bid library updated and accessible.
- Keep comms clear: Align stakeholders throughout the process.
- Stay compliant: Follow governance and secure approvals.
- Push for quality: Lead reviews to ensure high-standard submissions.
- Maintain the opportunity pipeline: utilising CRM and creating reports for management.
- Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
- Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.
What are we looking for?
Person Specification: What You'll Bring:
- At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
- End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
- Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
- APMP Certification is also desirable.
- Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
- Industry knowledge: Understanding of contact centres and/or customer experience is essential.
- Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
- Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
- Detail orientation: High attention to detail to ensure quality and accuracy.
- Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
- Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
- Time management: Skilled at prioritising tasks and managing competing deadlines.
What difference will you make?
In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact
Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage. By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.
You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process. This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.
In this role, you will orchestrate a well-coordinated process that drives operational efficiency. As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.
As a leader, you'll elevate the quality of our bid content. By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.
You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions. Your effective management will ease colleagues' workloads, allowing the entire team to shine.
To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks. This ongoing improvement process will enhance our bidding capabilities for future opportunities.
You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids. By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.
Strategic alignment is vital for sustaining consistent, stable business growth. Together, we can make a remarkable impact on development.
Applicants must submit a CV and a cover letter explaining how they meet the role description and the person specification.
Interviews will be arranged and conducted via Microsoft Teams.
Interview dates are agreed with the applicant.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.



The client requests no contact from agencies or media sales.
Dancers’ Career Development (DCD) is the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers.
We are seeking a new Co-opted Committee Member with finance expertise and an interest in dance to join our welcoming and experienced Finance, Audit & Risk Sub-Committee of the Board of Trustees. Our ideal candidate will have a good understanding of the requirements of charity governance and risk.
For full details, including how to apply, please download the role information pack from our website.
Application deadline: Monday 9 February 2026.
We are seeking someone who has experience of being a Treasurer or Finance, Audit & Risk Committee Member (preferably in the charity sector) and has a good understanding of the requirements of charity accounting and governance.
If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.
The client requests no contact from agencies or media sales.
Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise?
ECU is a small, dynamic non-profit working to transform the economy so that everyone has the freedom and security to live a good life.
We are now recruiting for ECU’s first Treasurer, who will lead at board level on monitoring ECU’s financial performance and sustainability, ensuring that we have robust financial policies and processes in place, and supporting other board members to fulfil their collective responsibilities around finance.
This is an exciting time to join ECU. We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue. Our work is challenging, fascinating, and fulfilling – and, with rising levels of inequality, an unfolding climate emergency, overstretched public services and a growing concentration of corporate power, it couldn’t be more important.
The client requests no contact from agencies or media sales.