53 Area operations managers volunteer roles

Join our Board of Trustees to advocate for the rights of Black and minoritised migrant women interacting with the immigration and criminal justice systems.

 Who we are

The women supported by Hibiscus have been subjected to violence against women and girls (VAWG) including trafficking, modern slavery, sexual violence, rape, violence against women in war, conflict and post-conflict and institutional violence among other forms of violence. Hibiscus continues to develop specialist services from an intersectional feminist and trauma-informed perspective addressing everyday experiences of violence to which women are subjected and institutional harms.

Why join our Board

This is an important opportunity to contribute financial expertise, governance insight and commitment to an intersectional feminist organisation working for rights, justice and safety for women and girls. As a treasurer your financial expertise will help us create lasting impact for women facing some of the most complex barriers in society.

You will work closely with the Chair, CEO, the Operations and Services Director, fellow trustees to monitor the charity’s financial standing, oversee budgeting and strategic financial planning. You will support strong reporting and audit processes and chair the Finance Sub-Committee. You will help ensure that Hibiscus’ financial resources are well managed, transparent and aligned with our mission, values and long-term sustainability.

What we are looking for:

We are looking for a Treasurer who can bring both technical financial expertise and a thoughtful, values-led approach to governance. You will be a qualified accountant with a strong understanding of charity finance, financial controls, budgeting, reserves, audit processes and the regulatory environment in which charities operate, including Charity Commission requirements and Charity SORP.

What you will bring to the role:

You will be confident interpreting financial information, asking constructive questions and helping fellow trustees understand the financial implications of strategic decisions. The successful candidate will be able to translate complex financial information into clear, accessible advice that supports strong collective decision-making by the Board.

• A clear understanding of the legal duties, responsibilities and liabilities of charity trusteeship.
• Experience of financial planning, management accounts, cash-flow forecasting, risk management and annual audit processes.
• The ability to work collaboratively with the Chair, CEO, Director of Operations and other trustees while maintaining appropriate independence and oversight.
•  Strong analytical judgement and the confidence to advise the Board on financial sustainability, reserves, income, expenditure and strategic risk.
• A commitment to Hibiscus’ intersectional feminist, anti-racist and social justice values, and to centring the rights and experiences of Black and minoritised migrant women.
•  A team-oriented approach, with the capacity to support good governance, constructive challenge and long-term organisational sustainability.

Key details about the role

The Role: Previous experience as a charity treasurer, or wider experience in the voluntary sector, charity fundraising or strategic funder engagement would be an advantage. Most importantly, you will share Hibiscus’ commitment to good governance, accountability and financial stewardship in support of our mission.

   Term: The initial term is three years, renewable for up to a maximum of nine years. This role is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1 of the Equality Act 2010.

How to apply

To apply, please send your completed application form and CV to clearly stating “Application for Treasurer” in the subject heading of your email. In your application, please highlight your experience of financial management, particularly within the charity or voluntary sector, and explain how your skills and values align with Hibiscus’ mission and ethos. Please review the skills criteria within the personal specification of the application pack.

The deadline for applications is Wednesday 30 September 2026.

The National Forest is about so much more than trees; it is pioneering new ways of working to transform landscapes, lives and livelihoods.

The last three decades have seen the National Forest Company drive forward delivery of the National Forest, taking it from a leap of faith to the success story we see today: a restored forest landscape; an emerging visitor destination; and communities that are connecting with nature. With a new Vision to 2050 now in place, highly experienced and dedicated Trustees, and a small but exceptionally committed staff team, the NFC is well placed to meet the challenges ahead.

They are now seeking to appoint a new Trustee to bring enthusiasm, ideas and expertise to support the organisation to take forward its communities and enterprise work.

This role is unremunerated, with travel, training and other expenses paid 
Time commitment: Approximately 1 day per month
Remote/ hybrid, with quarterly Trustee meetings and ad hoc meetings in person
In person board meetings are on Fridays
Location: Swadlincote, Derbyshire

The successful candidate will have the right experience and outlook to steer work on communities and enterprise, including strategy and policy, major projects and evidence.

This role would suit a professional with expertise in one or all of the following:

• Community engagement
• Education
• Health & wellbeing
• Sustainable tourism

The role provides an exciting opportunity for an executive looking to develop further, an experienced non-executive director, or an individual pursuing a portfolio career. They will be a strategic thinker, have an understanding of governance and trustee responsibilities and an awareness of charity culture.

This is an opportunity to work with a highly professional organisation that is achieving extraordinary results through its passionate staff, Trustees, ambassadors, and supporters locally, regionally and nationally.

As a Trustee, this is an opportunity to enjoy a diverse and interesting programme, a stimulating environment, and a voice on the national stage.

For more information on the role, including how to apply, please view the full Appointment Brief

Recruitment timetable:

• Deadline for applications: 30 September 2026 (midnight)
• Informal discussions with the NFC: w/c 5 October 2026
• Panel interview, including a visit to the National Forest and informal meetings in person: Wednesday 21 October 2026

If you have any queries about the opportunity or for an informal conversation, please contact Louise Driver, Director of Operations, via email (see job pack for details).

The National Forest Company relies on the experience and commitment of people of all ages and backgrounds. It operates as an inclusive organisation and welcomes applications from all.

Trustees, including a treasurer, are needed for a leading charity helping people with dissociative disorders. 

CDS UK (Clinic for Dissociative Studies) is a specialist service offering assessments and treatment for people with dissociative disorders and an independent charitable provider to the NHS.

CDS provides diagnosis, outpatient treatment, clinical supervision, consultancy and training all over the UK. We also participate in research and education, contributing to what we hope is a greater understanding of dissociative disorders.

Dissociative disorders typically arise in response to extreme and repetitive trauma and/or abuse in early childhood. Dissociation can be a survival mechanism and adaptive response to overwhelming and traumatic experiences, enabling an individual to endure life events that no one person could be expected to manage without a severe impact on their wellbeing. Trustees are central to ensuring that CDS provides the best possible help for extremely vulnerable clients.

At CDS, we are committed to a culture of continuous improvement and organisational development, ensuring that our services, people, and governance evolve to meet the needs of those we support. Our work is grounded in our core values of Respect, Choice, Compassion, Openness and Working Together, which shape how we collaborate, make decisions, and deliver impact. 

To build a well-balanced and rounded board CDS is looking for trustees, including a treasurer, with expertise in any of the following:

• Accountancy and/or auditing experience 
• Financial management and strategy 
• Clinical & clinical management experience
• Legal and governance
• Fundraising 
• Marketing
• Organisational development 

We are committed to building a diverse and inclusive Board that reflects the communities we serve. We welcome applications from individuals of all backgrounds, particularly those who are currently underrepresented at trustee level, including people from diverse ethnic backgrounds, younger people, disabled people, LGBTQ+ individuals, and those with lived experience relevant to our work. 

Closing date 9th October. Interviews will take place via MS Teams w/b 12th October. 

Charity Committee Members for the Diocese of London - (Church of England) 

Use your expertise to help shape the future of one of London's most significant charities. 

The Diocese of London touches the lives of millions of people through churches, schools, chaplaincies and community projects across the capital. We're looking for skilled professionals to bring independent insight, challenge and expertise to three of our governance bodies:

• Audit & Risk Committee 

• HR Committee

• Diocesan Safeguarding Advisory Panel (DSAP) 

If you're an experienced leader in any of these areas: finance, audit, risk, HR, governance, safeguarding, technology or organisational change, we'd love to hear from you. These are opportunities to contribute to an organisation with real purpose, strong values and a lasting impact on communities across London. 

These are volunteer roles and the commitment for each of these governance bodies is approximately 4–5 days per year. 

For further information and a candidate pack, please contact Lizzy Millar.  Please state which governance body you would like to be considered for. The closing date for applications will be 11 October 2026. 

Bringing diverse skills, backgrounds and perspectives is important to us, and we welcome applications from all sections of the community.  

About now-u

now-u is a non-profit that aims to inform, inspire and empower people to help tackle pressing social and environmental issues, in partnership with charities.

People can often feel overwhelmed by large-scale problems and powerless to help, but all of us have the ability to contribute to meaningful change. This is where now-u comes in.

We connect people who are looking for ways to make a difference with impactful organisations and actions, enabling regular learning and action around key local and global issues. By bringing together the actions of individuals across the now-u community, we can help drive positive and lasting change.

About the role

We are looking for a motivated, talented and reliable generalist to join our small non-profit team in the voluntary role of Head of Operations.

You will join the leadership team of our remote charity start-up and work closely with the CEO to help stabilise the organisation’s operations and support its growth.

This is a broad and varied role, suited to someone who is comfortable working across different areas of the organisation, including campaigns, marketing, partnerships, fundraising and core operations.

We are looking for someone who can take a proactive approach, help build and lead small volunteer teams, support the delivery of effective strategies and contribute to high-impact charitable campaigns and future opportunities for now-u.

Strong communication, project management and people skills will be important in helping the organisation deliver its long-term strategy and continue developing sustainably.

Key responsibilities

• Oversee day-to-day operations and make adjustments where required.
• Review the effectiveness and efficiency of internal and external operational processes and identify opportunities for improvement.
• Assess team capacity and support the recruitment of new volunteers where needed.
• Support different teams with their day-to-day operations and provide strategic guidance.
• Develop and implement growth strategies in collaboration with the leadership and strategy teams.
• Support efforts to make now-u financially self-sufficient through fundraising and revenue generation.
• Lead core operational areas including financial management, HR and legal compliance.
• Manage, support and motivate volunteers.
• Work closely with the CEO and wider leadership team to support organisational priorities and long-term strategy.

About you

We are looking for someone who is proactive, organised and comfortable taking responsibility across a range of operational areas.

You should be confident working with different people and teams, able to manage competing priorities and comfortable solving problems as they arise.

You will also need to be motivated by now-u’s mission and committed to making a positive difference through social and environmental causes.

Essential skills

• Strong interpersonal skills.
• Good time-management and organisational skills.
• Strong problem-solving ability.
• Ability to communicate clearly and work collaboratively.
• Ability to manage competing priorities and work independently when required.
• Commitment to now-u’s mission and charitable causes.

Desirable experience

• Management experience.
• Strategic planning experience.
• Start-up experience.
• Operations experience.
• Experience managing or supporting volunteers.
• Experience working within a charity or non-profit environment.

Time commitment

8–10 hours per week

Length of commitment

This is a long-term voluntary role, with a minimum commitment of 6 months.

What you will gain

This role offers the opportunity to take on a senior operational position within a small and developing non-profit organisation.

You will have the chance to work closely with the CEO and leadership team, contribute to organisational strategy, support teams across different areas of the charity and play an important role in helping now-u grow and strengthen its operations.

It is a strong opportunity for someone who wants to develop further experience in operations, leadership, strategy and the charity sector while contributing to meaningful social and environmental causes.

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Operations Volunteer

The Goal: You are the engine room! You’ll help ensure our day-to-day systems, from IT to HR, are smooth and supportive.

We’d love help with:

• Daily Support: Helping with office admin, logistics, or coordinating meetings.

• Improving Systems: Assisting with our CRM (database) or helping the team get the most out of our tech.

• People Support: Helping with the "welcome" process for new staff or volunteers.

What you bring:

• A proactive, "can-do" attitude and a knack for multitasking.

• Great people skills and an organised approach to busy days.

• Tech-savviness (or a quick ability to learn new software).

Walk the Plank is looking to welcome new Trustees to our Board. 

We're a Salford-based award-winning outdoor arts company with a 30+ year history of creating artistically ambitious work in public spaces, across the UK and internationally. As a National Portfolio Organisation of Arts Council England, we connect with audiences in bold, unexpected ways, and we want our governance to reflect the people, places and ideas behind that work. 

We are looking for Trustees who will help Walk the Plank to grow, thrive and succeed, contributing to our processes and thinking, challenging us and supporting our strategic direction, working alongside our Board, Senior Management Team to help deliver our vision. 

We're interested in people with experience in the areas of digital innovation and artistic practice, though we're equally open to a broader range of skills and backgrounds. We're particularly keen to hear from individuals from the global majority, as part of our commitment to broadening representation and strengthening diverse perspectives within our governance.

What's involved 

• 4 Board meetings per year, held at Cobden Works or online 

• Approximate time commitment of 9 hours per year of meetings, plus reading / prep. Trustees are also encouraged to attend our annual Company Conference which happens once per year at Cobden Works, and to try to see some of our work each year.

• This is a voluntary role; any reasonable expenses are covered, and we can pay for access costs in addition, if required.

Walk the Plank is committed to equal opportunities, and is Disability Confident Committed Employer, a Living Wage Employer, a Mental Health Aware Employer and a Creative Access Employer Partner. 

We value a diverse team and welcome applications from all sectors of the community as part of our aim to reflect the diversity of our audiences. 

Chair of the Board — United St Saviour's Charity

For almost 500 years, we've supported Southwark's communities. Now we're looking for a new Chair to help lead our next chapter — including delivering the RIBA Stirling Prize-winning legacy of Appleby Blue into a bold ten-year strategy.

United St Saviour's Charity is a place-based community investor in Southwark, providing almshouses, grant-funding and community programmes that build resilience and connection across the borough. Over the last decade we've nearly doubled our housing provision and delivered Appleby Blue — a social housing development for older people that went on to win the RIBA Stirling Prize, the UK's most prestigious architecture award.

This role is for you if:

• You have board leadership experience, ideally including previous experience chairing a board or significant committee
• You've held senior leadership roles within a medium-to-large charity or purpose-driven organisation, ideally through periods of growth, complexity or strategic change
• You bring strength in one or more of: housing and property development, organisational governance, community development, or finance and accounting
• You have a genuine, lived or learned understanding of Southwark and its communities
• You're as comfortable challenging and questioning as you are supporting — leading with influence rather than authority

What you'll do

As Chair, you'll lead our Board of Trustees and work in close partnership with our Chief Executive, Martyn Craddock, providing support, guidance and constructive challenge to help the organisation deliver its strategic plan. You'll ensure the charity remains well governed, financially sustainable, and focused on delivering lasting impact for the people of Southwark — while acting as an ambassador for our values, purpose and reputation, including in situations that require urgent decision-making.

You'll be joining at a pivotal moment: we're scaling up our housing development pipeline, delivering a new Community Investment Strategy for 2025–2030, and increasingly being asked to share what we've learned with other boroughs and housing providers as our national influence grows.

Location and time commitment

Based in the London Borough of Southwark — Board and committee meetings take place at our offices and almshouses. This is a voluntary role (reasonable expenses met) requiring approximately 2–3 days a month, including four Board meetings a year, a Strategy and Reflection Day, and membership of one to two committees.

How to apply

Send a CV and covering letter to Alison Benzimra, Director of Strategy and Operations by 14 October 2026, setting out why you're interested and how your skills, experience and background fit what we're looking for. Shortlisted candidates will be invited to interview with a panel drawn from the Board in 23 November 2026.

Global Health Access Trust is seeking Country Programme Leads / Country Managers to provide senior local coordination, build trusted relationships and help shape safe, lawful and effective activity in countries where GHAT works or may develop future programmes.

This is a leadership opportunity for experienced people with strong local knowledge who can connect international charitable ambition with the realities of delivery on the ground.

Global Health Access Trust (GHAT) develops, funds and coordinates defined projects that advance health, relieve illness and preserve life for the public benefit. Our work brings together professional and clinical expertise, local knowledge, responsible technology, infrastructure, trusted relationships and accountable funding.

What you could contribute

• Build and maintain key local relationships with partners, institutions and relevant authorities
• Coordinate local assessment, planning and delivery with the GHAT Trust Office
• Help identify healthcare-access, infrastructure, workforce and system needs
• Support the development of appropriate local partnerships and delivery arrangements
• Ensure activity is safe, lawful, culturally appropriate and properly recorded
• Identify local risks, practical constraints and opportunities at an early stage
• Help maintain clear communication between local contributors and the Trust

Who this could suit

We would particularly welcome senior programme, health, NGO, public service or international-development professionals with deep knowledge of their country or region.

You should be someone who is trusted locally, understands how institutions and communities operate in practice, and is comfortable working within written governance, safeguarding and reporting standards.

Strong judgement, cultural awareness, reliability and the ability to build credible relationships are essential.

This is a country-based opportunity. GHAT welcomes applications from people in any country where the Trust may work.

Safeguarding, identity and other role-specific checks will apply before an appointment is confirmed.

The role is voluntary and unpaid. There is no salary, fee, employment benefit or entitlement to expenses.

How to apply

Applications are handled through the Global Health Access Trust website. When you click to apply, you will be taken to GHAT’s Country Leadership & International Delivery section. There you can review this opportunity in context, explore the other current opportunities within this area and select the opportunity that best matches your experience before submitting the GHAT application form.inter

Fort Amherst Heritage Trust cares for Fort Amherst in Chatham, Kent, preserving an important historic site and making it available for the benefit, enjoyment and education of the wider community. The Trust relies heavily on volunteers to help maintain, restore, interpret and promote the site for present and future generations.

Role Purpose

Trustees are collectively responsible for the governance, strategic direction and long-term sustainability of Fort Amherst Heritage Trust. As a Trustee, you will help ensure that the charity fulfils its charitable purposes, complies with its legal duties and makes decisions in the best interests of the Trust and the communities it serves.

Key Responsibilities

· Work with fellow Trustees to set and review the Trust’s vision, strategy and priorities.

· Ensure the Trust carries out its charitable purposes for the public benefit.

· Oversee the responsible management of the Trust’s finances, assets, buildings, grounds and collections.

· Support good governance by complying with the Trust’s governing document, charity law and relevant regulations.

· Monitor risks, policies and procedures, including health and safety, safeguarding, finance, data protection and volunteer management.

· Contribute to discussions and decisions at Board meetings, reading papers in advance and offering constructive challenge and support.

· Act as an ambassador for Fort Amherst, promoting its heritage, community value and volunteer-led work.

· Support fundraising, partnership development and community engagement where appropriate.

· Declare and manage any conflicts of interest and maintain confidentiality where required.

Skills and Experience

We welcome applications from people with a commitment to heritage, community benefit and good governance. Previous trustee experience is helpful but not essential. The Trust is particularly interested in people who can bring one or more of the following areas of experience:

· Heritage, museums, archives, conservation or historic buildings.

· Finance, fundraising, grant applications or business planning.

· Education, learning, interpretation or visitor experience.

· Volunteer management, community engagement or inclusion.

· Marketing, communications, events or digital engagement.

· Legal, governance, risk management, health and safety or safeguarding.

· Property, estates, facilities management or environmental stewardship.

Personal Qualities

· A genuine interest in Fort Amherst, local heritage and public benefit.

· Sound judgement, integrity and a willingness to act collectively with other Trustees.

· Ability to think strategically while understanding practical operational challenges.

· Confidence to ask questions, offer constructive challenge and support good decision-making.

· Commitment to equality, diversity, inclusion and respectful working relationships.

· Willingness to give sufficient time and attention to the role.

Project Officer

Scotland

£29,835 per annum (pro rata for part time)

Ref: 223REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Glasgow

Contract: 12 Month Fixed Term

Disclosure: Basic/Enhanced/ DBS is required for this position as the post holder will be working with school and community groups in the region.

ABOUT THE ROLE

Team: Delivery/ SWNI

As the Project Officer, you will support schools and Local Authorities across Scotland to increase active travel, such as walking, wheeling and cycling. Your work will help pupils, staff and local communities travel in healthier and more sustainable ways.

What You’ll Be Doing

• Deliver behaviour change and engagement projects that encourage active travel.
• Plan, organise and deliver tools and projects that support partners to encourage more walking, wheeling and cycling.
• Build effective working relationships with schools, community groups and local authorities to support these projects. 

This role is ideal for someone who enjoys delivering multiple projects that engage and support partners with a flexible approach to working independently and in teams.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• 3 years’ work experience including experience working with community groups, which may include voluntary work.
• Knowledge of active travel (walking, wheeling and cycling) and an understanding of the barriers faced by underrepresented or disadvantaged communities.
• Experience delivering workshops, presentations and project work, with the ability to communicate clearly and build effective collaborative relationships.
• Strong organisational, problem-solving and workload management skills, with the ability to prioritise tasks and deliver across multiple projects to tight deadlines.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).

• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 20 September 2026
• Interviews will be held via Microsoft Teams during the 5th or 6th October 2026. To apply, please submit a covering letter and CV via the application link.
• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process.
• Adjustments are available throughout the application process.

Orchards is looking for a reliable and organised admin volunteer to support our vision to see more women free from sexual exploitation. This role offers hands-on experience in the VAWG sector and the chance to contribute to the running of supported accommodation services.

Testimonial from our previous Admin Intern:

“I have learned a great deal about the VAWG sector and how Orchards support the women, I have learned how to use Expense plus and In-Form and how the charity operates from an administration perspective. I have received a lot of support from the team, and the Head of Operations in particular. I really enjoy our weekly meetings and have found them very beneficial. Orchards have an amazing culture. They are incredibly kind and considerate and the whole team is so supportive of one another which is so lovely.”

Help us improve the quality of the information that supports young people, businesses and our wider community.

Position title: CRM & Data Support Volunteer
Reporting to: Quality Assurance & Impact Lead
Status: Voluntary and unpaid
Suggested commitment: Three days per week for approximately three months
Location: Tooting Works, London, with one agreed volunteering day from home

Expenses: Reasonable agreed out of pocket expenses reimbursed in line with the organisation's volunteer expenses arrangements

About Us:

Business Launchpad supports young adult aged 18 to 30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We provide tailored enterprise programmes, one-to-one coaching and practical employability experiences designed to develop business and life skills.

Tooting Works is Business Launchpad's social enterprise and provides affordable offices, co-working spaces and supporting infrastructure for businesses and entrepreneurs. Profits generated through Tooting Works are reinvested into Business Launchpad's charitable activities.

Job Summary:

The CRM and Data Support Volunteer will provide practical, supervised support with agreed data entry, cleansing, checking and record management activities. The volunteer will help us reduce identified backlogs, improve the reliability of organisational information and prepare agreed datasets for reporting or migration.

This is a time limited volunteering opportunity suited to someone who wants to develop practical experience of Salesforce, data quality and information management within a charity and social enterprise environment.

The Quality Assurance and Impact Lead will set priorities, provide instructions, review progress and approve any activity involving record merging, anonymisation, retention or deletion. Department Leads and designated data owners remain responsible for the accuracy and maintenance of information generated within their areas.

What you will support us with

CRM data cleansing and maintenance

·  Review Salesforce records against agreed data quality standards and instructions.

·  Correct incomplete, inconsistent or inaccurate records where the source information is clear and the correction has been authorised.

·  Support agreed data entry and keep an accurate record of significant changes completed.

·  Flag records that require investigation, judgement or a management decision.

Duplicate record review

·  Review potential duplicate accounts and contacts using agreed criteria.

·  Help prepare records for controlled consolidation and support approved merges under supervision.

·  Escalate unclear or complex duplicate cases before any change is made.

·  Support the review of an initial backlog of more than 3,000 potential duplicate records.

Alumni data cleansing and migration

·  Help cleanse, standardise and prepare historic alumni information for migration into Salesforce.

·  Check records for completeness, consistency and appropriate formatting.

·  Support the consolidation of alumni datasets to create a reliable baseline for future outcomes reporting.

·  Support work on an initial dataset of approximately 380 alumni records.

Data retention, anonymisation and deletion support

·  Support agreed retention, anonymisation or deletion activity only when directly instructed and supervised.

·  Maintain a clear audit trail and pause immediately if any instruction or record is unclear.

·  Follow confidentiality, data protection and information governance requirements at all times.

·  Do not independently decide whether information should be retained, anonymised or deleted. The initial review may include more than 1,500 records.

Tooting Works data preparation

·  Help prepare, clean and standardise agreed Tooting Works information before migration into approved systems.

·  Assist with reviewing information held across existing databases and with digitising appropriate tenancy or operational records where agreed.

·  Identify missing, duplicated or inconsistent information and refer queries to the relevant data owner.

·  Support scoping across approximately nine existing databases or data sources, subject to the agreed technical plan.

Salesforce reports, dashboards and KPI support

·  Help check agreed Salesforce reports against documented reporting requirements.

·  Review report filters, fields and dashboard dependencies, and refer technical issues to the appropriate lead or specialist.

·  Assist with routine dashboard refreshes, data collation and preparation of management information.

·  Support outstanding KPI data entry, initially covering around 30 reports and 15 KPI records across six months.

Microbiology Society is looking to find three new voluntary members of its Audit, Risk and Evaluation Committee to take up their roles on 1 January 2027.

Please see the Terms of Reference for the Committee below. The Terms of Reference also includes some information about what is involved in the committee as an external member.

Find out more about the exciting work that the Microbiology Society does by looking at our website.

To make an application, please email the following to Jo Manning

• Your CV (no more than three sides)
• A supporting statement (no more than two sides) that answers the following questions:
  - Why do you want to be an external member of the Audit Risk and Evaluation Committee for the Microbiology Society?
  - How do your skills and expertise could you bring to the role?

The deadline is 27 September 2026.

Please do let us know if you have any questions about the role by emailing Joanne Manning, Chief Operations Officer.