Assistant operations manager volunteer roles

Job Title: Operations Assistant (Volunteer Role)

Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week

About the Role

We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.

Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide day-to-day operational and administrative support to the CEO and Operations Manager.

• Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.

• Maintain accurate records, systems, and documentation to support efficient workflows.

• Help track budgets, invoices, and expenses in coordination with the Operations Manager.

• Support meeting preparation, including agendas, minutes, and follow-up actions.

• Coordinate logistics for internal and external meetings, events, and travel.

• Liaise with stakeholders, suppliers, and partners in a professional and timely manner.

• Contribute ideas to improve processes and enhance organisational efficiency.

• Provide general administrative support as required across the organisation.

Skills & Qualities We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication abilities.

• A proactive, can-do attitude with the confidence to work alongside senior leadership.

• Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).

• Ability to prioritise tasks and manage time effectively.

• Flexible and adaptable, with a willingness to take on varied responsibilities.

• Previous experience in operations, administration, or project coordination is desirable but not essential.

What You’ll Gain

• Direct experience working with a CEO and Operations Manager.

• A unique insight into both the strategic and operational running of an organisation.

• Opportunities to develop skills in project coordination, administration, and process improvement.

• Flexibility to fit the role around other commitments.

• Clear potential for the role to develop into a permanent, paid position.

Additional Information

This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Tools with a Mission (TWAM) is a Christian charity dedicated to empowering communities in the developing world by providing refurbished tools and trade tool kits. Annually, the organisation sends more than 20,000 tools to support livelihood creation. By partnering with local communities and skills training centers, Tools with a Mission helps individuals achieve sustainable growth and self-reliance.

This is a part time, on-site, PAID hybrid role in Ipswich for an Executive Assistant. The Executive Assistant will provide administrative support to the trustees and CEO by managing the busy annual calendar and schedules, preparing reports, handling confidential documentation and coordinating meetings. The role includes managing travel and expenses. This will be a month-by-month paid contracted position.

Experience:

• Executive Administrative Assistance, including managing calendars and travel arrangements.
• Experience handling Expense Reports and related financial tasks with accuracy and attention to detail.
• Strong skills in Executive Support and Administrative Assistance for managing organisational operations and documentation.
• Excellent Communication skills, both written and verbal, to interact effectively with diverse teams and external stakeholders.
• Strong organisational skills with the ability to prioritize tasks and meet deadlines efficiently.
• Working knowledge of office software like Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to handle sensitive information with discretion and uphold confidentiality.
• Empathy with a Christian charity with an international mission and outlook.
• Prior experience in the non-profit or charity sector is a plus but not essential.

 Role summary

To work as part of a team and assist the manager/assistant manager to maximise income from the sale of cold food and beverages. 

Main duties of the role

• Customer service

• Operating till & cash handling

• Preparing beverages for sale

• Ensuring recyclable goods are put in appropriate place

• Pricing as outlined by the café manager/supervisor

• Light cleaning duties of the café serving and seating areas

• Operating coffee machine

• Ensure food hygiene, health and safety and fire regulations are always adhered to

Training & supervision

All required training, including till operation will be provided. Online health and safety training is mandatory and includes food hygiene level 2 for Café volunteering (renewed annually) 

Job description

We are looking for Volunteer Charity Retail Assistants to assist in the running of WFRC’s retail shop to maximise sales of new and used goods that help us to generate vital funds to support the vital services that we provide for women and families. You will be providing invaluable help in the operation of our charity shop.

Principal Responsibilities:

• To serve customers and record purchases on the cash register
• To work with staff and other volunteers to sort, steam, hang, ticket and size donated clothing for sale in the shop.
• To help keep the shop clean.
• To assist with shop displays.
• Provide information leaflets and signpost any enquiries for WFRC services
• Comply with WFRC relevant Policies and Procedures
• Wear personal identity badge whilst volunteering
• Represent the professional standards of the charity

Key Skills & Abilities

• An interest in the shop, and an enthusiasm for raising money through its work.
• The ability to work as part of a team.
• A flexible approach
• Able to provide a friendly, high-quality service to customers
• Basic numeracy
• An understanding of the need for confidentiality
• Good timekeeping
• Reliability and trustworthiness
• A willingness to undertake the training required for the role.

WIILMA exists to reduce loneliness and isolation 

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

We're looking for volunteers to assist with the day to day running of our shops located across north east Essex. Volunteer vacancies are available in various shop locations.

Duties of the role include the following:

(Note - Not all the tasks apply to every shop and will be dependent on which shop; type of tasks required for that area and your level of experience)

• Customer service
• Operating till & cash handling
• Signing customers up to Gift Aid scheme & inputting gift aid data if required
• Preparing donated goods for sale
• Ensuring recyclable goods are put in appropriate place
• Pricing as outlined by the shop manager
• Display and merchandising (may include transferring items from one display to another)
• Stock control
• Sorting donated goods (this may include lifting or moving moderately heavy items such as sacks of donated clothes or boxes containing books in some areas)
• Light cleaning duties and using an iron or steamer to press donated clothes

For coffee shops only:

• Operating coffee machines, serving customers and clearing and wiping down tables
• Ensure good food hygiene, health and safety and fire regulations are adhered to at all times

Training & supervision

• All required training, including till operation, gift aid and health & safety will be provided.
• For coffee shops you will be required to undertake online food hygiene training courses.

Knowledge & experience required

• Some customer service experience would be advantageous
• Ability to remain calm while listening to a customer complaint
• Ability to handle cash
• Excellent communication skills
• Previous experience of working or volunteering in a retail environment desirable
• Ability to use electronic tills and devices
• Friendly and approachable manner

Personal attributes

• Passionate about St Helena
• Attention to detail
• Comfortable handling cash
• Excellent communication skills
• Personable and approachable
• Reliable, trustworthy and flexible to meet the demands of the business
• Team player with a friendly outlook

Volunteer Admin Manager & Committee Secretary

Help Keep MINDSET Organised as We Launch Our New Charity

MINDSET is a brand‑new men’s wellbeing and personal growth charity — and we’re looking for a highly organised, reliable volunteer to join us as our Admin Manager & Committee Secretary.

Our mission is to help men build resilience, confidence, emotional awareness, and healthier coping skills through practical, reflective, skills‑based support. To launch successfully, we need strong, consistent admin support to keep everything running smoothly.

If you can spare just a few hours a month and enjoy organising, coordinating, and supporting a small team, we’d love to hear from you.

What You’ll Do

We’re looking for someone who can help us:

• Provide admin support across our start‑up charity

• Act as Secretary for our Steering Group and committees

• Schedule meetings and send reminders

• Prepare agendas and take minutes

• Keep documents organised and up to date

• Support volunteer onboarding and record‑keeping

• Help maintain simple systems and processes

• Ensure communication flows smoothly across the team

Your role will be central to keeping MINDSET structured, organised, and ready to grow.

Who We’re Looking For

Someone who is:

• Organised, reliable, and good with detail

• Comfortable with basic admin tasks

• Confident writing emails, agendas, and minutes

• Able to keep information tidy and accessible

• Friendly, supportive, and good at communication

• Happy to take on small tasks that make a big difference

• Passionate about helping a new charity get off the ground

Experience in admin, office support, PA work, or committee secretarial roles is helpful but not essential.

Time Commitment

• A few hours per month, flexible around your schedule

• One Steering Group meeting per month

• Occasional short tasks between meetings

• All work can be done remotely

Perfect for someone who enjoys admin and wants to make a meaningful impact without a big time commitment.

Why Join Us?

• Play a key role in helping a new charity launch successfully

• Use your organisational skills to support a meaningful mission

• Gain experience in charity administration and governance

• Be part of a friendly, purpose‑driven team

• Help create the systems and structure that will shape MINDSET’s future

Your support will help us stay organised, focused, and ready to deliver life‑changing programmes for men.

Interested?

Tell us a little about yourself and why you’d like to get involved.

Do you want to make a real difference to Scope, the disability equality charity, and our income?

Would you like to help run a shop and learn leadership skills?

Are you 18 years old or over? 

You might like our charity shop supervisor role! 

About this role 

You will be one of the leaders in your local charity shop making a difference to your local community whilst helping other volunteers to have a great experience. You will be required to take on Scope’s level 1 training course when you start. You will work through the training with your manager so you have the chance to ask lots of questions and feel confident in your role.

Your role may include: 

• supporting the shop manager and assistant shop manager 
• supporting other volunteers 
• delegating tasks 
• supervising young volunteers 
• handling deliveries
• banking and cashing up 
• being a key-holder, opening and closing the shop

When and where 

You will be in our Scope Gillingham shop, 45 High Street, Gillingham, Dorset, SP8 4AA. We are flexible on the times you would like to volunteer. We’d love your help for a couple of hours a week, but if you can give more time that would help us even more.

Who we’re looking for 

• kind and friendly attitude 
• reliable and responsible 
• willing to undertake training modules and complete a test at the end 
• motivated to develop your skills, particularly in leadership 
• friendly and passionate about disability equality! 

We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.

Skills and experience you can gain 

• customer service 
• leadership 
• teamwork 
• running a shop 
• till operation
• cash handling and banking 
• supporting and supervising volunteers 
• coaching and mentoring 
• communication 
• stock preparation and management 
• health and safety 
• valuable experience for your CV 
• experience of a large, national disability charity 

What we can offer you 

• introduction to Scope 
• demonstration of your tasks 
• training courses, in person and online 
• personal development opportunities 
• opportunity to train up to Level 2 once you’ve completed Level 1 
• support and regular catch ups with a dedicated manager 
• agreed travel expenses 
• adjustments to make the role accessible for you 
• work experience for your CV 
• a work reference 
• 20% discount in your Scope charity shop 

Safeguarding 

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment. Please note, if you would like to progress to Level 2 training after you have completed Level 1, a DBS check will be required which Scope will provide.